Care Homes Owned by Highgate Care Services Ltd in South Yorkshire
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in South Yorkshire for Highgate Care Services Ltd are showing below.
View the details of all 25 locations (with 1383 reviews) owned by Highgate Care Services Ltd
Highgate Care Services Ltd Locations in South Yorkshire (2)
Cantley Grange
9.5
50 reviews
St Wilfreds Road, Cantley, Doncaster DN4 6AH
"It's such a comfort to our family to know Mum is well looked after and cared for by the staff at Cantley Grange. She loves to keep occupied…" Read all 50 reviews
Location Type Care Home
Welcome to Cantley Grange in Doncaster a modern and purpose-built care home, set just off St Wilfrid's Road Cantley. At Cantley Grange, the care team pride themselves on making sure residents enjoy the pleasant living environment and relaxed atmosphere.… Read more about Cantley Grange
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- 40 Rooms
- from £895 / week
Alpine Lodge
9.5
83 reviews
Alpine Road, Stocksbridge, Sheffield S36 1AD
"My mother suffered with Alzheimer's and could no longer cope, living at home with care visits. She moved into Alpine Lodge, and was…" Read all 83 reviews
Location Type Care Home
Welcome to Alpine Lodge Care Home located in Stocksbridge Sheffield, a purpose-built care home situated on the edge of the Peak District National Park. Each of the 67 ensuite wet room bedrooms are furnished to the highest standard, offering residents… Read more about Alpine Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 67 Rooms
- from £849 / week
Highgate Care Services Ltd Reviews in South Yorkshire (133)
9.5
Highgate Care Services Ltd has a Group Review Score of 9.5 (9.454) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Highgate Care Services Ltd must have a Review Score.
Review of
Cantley Grange
from D H (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It's such a comfort to our family to know Mum is well looked after and cared for by the staff at Cantley Grange. She loves to keep occupied and enjoys the daily activities planned by the activity nurse. The staff are so genuine, friendly, courteous and caring. They help to make Mum feel safe and we
are so relieved she has found a home she loves.
Reply from Paul Millar, Client Relations at Cantley Grange
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Review of
Cantley Grange
from J B (Son of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
The care my Mother received was poor on the whole. She was in for short term care (respite) for two weeks but in this short time, the issues were numerous. Her bed was regularly not made, towels not changed, breakfast was regularly served late and the food wasn't of a good standard. The care and support
from staff was mixed, with some members of staff being absolutely lovely, but others not so. We raised a concern about a particular incident with my Mother, which we considered to be bullying by a member of staff, only to be told that the staff member concerned had provided a completely false version of events and it was clearly her word against ours. We were hoping this two week respite stay would be a pleasant experience for Mum, and would pave the way for her to enter residential care permanently. However, this has not proved to be the case and she is reluctant to even discuss going into care now.
Reply from Paul Millar, Client Relations at Cantley Grange
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Review of
Cantley Grange
from Maureen A (Sister of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Whenever I visit my sister and sister in law who are in rooms next to one another I find the staff to be very professional very kind and always polite, even under difficult circumstances. How they keep the smile on their faces sometimes I'll never know. No grumbles from me at all just many thanks for
the care they give.
Reply from Paul Millar, Marketing Manager at Cantley Grange
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Review of
Alpine Lodge
from Jerry I (Son of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother suffered with Alzheimer's and could no longer cope, living at home with care visits. She moved into Alpine Lodge, and was immediately made to feel welcome and comfortable.
Her care has been exemplary. Daily care was tremendous and the activities were a really brought a smile to her face
Her care has been exemplary. Daily care was tremendous and the activities were a really brought a smile to her face
albeit fleetingly.
Sadly, she passed earlier this week. The staff were fabulous and carried out her wishes with regard to end of life care.
I can wholeheartedly recommend Alpine Lodge. Thank you for caring.
Sadly, she passed earlier this week. The staff were fabulous and carried out her wishes with regard to end of life care.
I can wholeheartedly recommend Alpine Lodge. Thank you for caring.
Reply from Paul Millar, Client Relations at Alpine Lodge
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Review of
Alpine Lodge
from Edward I (Son of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum had to enter care due to the progression of Alzheimer's disease.
The staff have been excellent providing a caring, supportive and safe place for her. She was well looked after, great activities and the whole team supportive both to her and me during her stay.
The staff have been excellent providing a caring, supportive and safe place for her. She was well looked after, great activities and the whole team supportive both to her and me during her stay.
Reply from Paul Millar, Client Relations at Alpine Lodge
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Review of
Cantley Grange
from Matilda W (Granddaughter of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the care home and how the staff support my granny, respecting her culture and way of life, coming from the gypsy community. The staff are always professional and supportive. If anybody is looking for a home from home experience with first class care, Cantley Grange is the place.
Reply from Paul Millar, Marketing Manager at Cantley Grange
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Review of
Alpine Lodge
from Margaret C (Next of Kin) published on 12 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you to all the wonderful staff at Alpine Lodge. He was end of life when he arrived, we chose them because of the wonderful care my dad had received in earlier years. Again nothing had changed the care and love he received from the staff was second to none. The meals were first class and great
care and personal choice nothing was unavailable. A special thank you to the nursing staff who made him comfortable in his final days. He was very comfortable and peaceful which was wonderfully reassuring when we really needed them.
Reply from Jackie Brook, Care Relationships at Alpine Lodge
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Review of
Cantley Grange
from Denise M (Niece of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt has settled in very well. I have noticed that she is much happier. She's made some new friends and enjoys the daily activities. The manager and staff are friendly, welcoming and caring and I'm very happy with the 24 hour care she is now receiving. I would highly recommend Cantley Grange to anyone
looking for a 1st class care home.
Reply from Paul Millar, Marketing Manager at Cantley Grange
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Review of
Cantley Grange
from P C (Brother of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A warm and respectful home where residents are treated with dignity. My sister is very well cared for, with good food and activities and friendly staff. She feels safe. Very happy to recommend the manager and her team.
Reply from Paul Millar, Marketing Manager at Cantley Grange
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Review of
Alpine Lodge
from M S (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you for the support and care you are providing for Dad, with kindness, respect and love and for helping Dad to be as comfortable and happy as can be. All staff - thank you, also for the help and support you give to me too - Thank you.
Reply from Jackie Brook, Care Relationships at Alpine Lodge
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Review of
Alpine Lodge
from Sheila H (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been cared for in the past year and settled well. The staff are very caring from the office to the actual carers and cleaning staff. She enjoys the food provided which always looks appetising. We would have no hesitation in recommending Alpine Lodge.
Reply from Jackie Brook, Care Relationships at Alpine Lodge
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Review of
Alpine Lodge
from Anne L (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been in Alpine Lodge for just over a year. Since she arrived the carers and staff have been outstanding. They are all compassionate and understanding, going above and beyond especially answering and reassuring me on anything I need to ask. Alpine is clean and fresh and the meals are appetising.
I am so glad I chose Alpine for my mother. I feel very safe with her here.
Reply from Jackie Brook, Care Relationships at Alpine Lodge
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Review of
Cantley Grange
from Kay B (Friend of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my friend arrived at Cantley Grange she has come on leaps and bounds the manager and staff are very nice and look after my friend very well. There is always plenty of activities for the residents to do. The staff are always pleasant and very caring.
Reply from Paul Millar, Marketing Manager at Cantley Grange
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Review of
Alpine Lodge
from J H (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mom has been a resident of Alpine Lodge since Feb 2020 - she was 98 years old - she is now 102 years old - and enjoying life in Alpine Lodge.
The manager and staff work hard ensuring Mom is cared for and her needs met. The staff are friendly, caring, and respectful and have a good relationship with
The manager and staff work hard ensuring Mom is cared for and her needs met. The staff are friendly, caring, and respectful and have a good relationship with
Mom and us - her family.
Daily activities are varied to suit all residents. A good variety of meals are provided - always choices.
Daily activities are varied to suit all residents. A good variety of meals are provided - always choices.
Reply from Jackie Brook, Care Relationships at Alpine Lodge
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Review of
Cantley Grange
from D E (Wife of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband is at Cantley Grange on respite with a view to going for weekends every month and then permanently when the time comes. It's homely and comfortable but the main thing is the care is top-notch.
All staff are great, I have to mention one in particular though, she is amazing, professional,
All staff are great, I have to mention one in particular though, she is amazing, professional,
caring, and a credit to the company.
Reply from Paul Millar, Marketing Manager at Cantley Grange
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Review of
Alpine Lodge
from Richard W (Son-in-law of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I was informed that my father-in-law was being transferred from the hospital to Alpine Lodge I was very dismissal. But to be honest it was the best thing that could have happened to him, he came on leaps and bounds and I cannot thank the staff enough for the care and affection provided. Every member
of staff is very courteous professional, overall genuinely caring. I am sorry that he had to be relocated due to distance from home and family. Once again thank you from the whole family.
Reply from Jackie Brook, Customer Relationships at Alpine Lodge
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Review of
Alpine Lodge
from Caroline S (Daughter-in-law of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is very secure. All staff are friendly and professional and treat everyone with respect. The carers attend immediately, are sympathetic, kind and helpful with whatever needs doing. The home is spotless and warm. Plenty of activities to participate in if needed. Cannot praise the home highly
enough. Long-serving staff, many local and all so kind.
Reply from Jackie Brook, Care Relationships at Alpine Lodge
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Review of
Alpine Lodge
from Susan L (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am over here from Canada, visiting my mum who has been here for about a year. I have spent over 2 weeks with her at the home all day so have seen the care Mum receives. Carers, kitchen staff, cleaners, and laundry staff have been so kind to both Mum and me during my stay. I cannot say enough good
things about them.
Reply from Jackie Brook, Care Relationships at Alpine Lodge
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Review of
Alpine Lodge
from Christine L (Friend of Resident) published on 24 January 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Alpine Lodge has a pleasant and warm environment. My friend has settled in very well here. He particularly likes the food! The staff are always welcoming and helpful. All in all a good experience when I visit my friend. Thank you.
Reply from Jackie Brook, Care Relationships at Alpine Lodge
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Review of
Cantley Grange
from A C (Son of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cantley Grange has looked after my mum only for a short time, accommodation and food very high standard. Managers are well-trained and experienced. The staff, from seniors, carers, cleaners and kitchen all have residents' well-being at first thought. The advice given has helped towards future care needs
for her.
Reply from Paul Millar, Marketing Manager at Cantley Grange
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Awards / Recognitions (0)
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