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Care Homes Owned by Highgate Care Services Ltd in South Yorkshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Highgate Care Services Ltd in South Yorkshire

Only the locations & reviews in South Yorkshire for Highgate Care Services Ltd are showing below.

View the details of all 25 locations (with 1466 reviews) owned by Highgate Care Services Ltd

Highgate Care Services Ltd Locations in South Yorkshire (2)

 - Browse 2 Care Homes owned by Highgate Care Services Ltd in South Yorkshire
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Alpine Lodge
Alpine Road, Stocksbridge, Sheffield S36 1AD 
9.6 91 reviews
Alpine Lodge, Sheffield, South Yorkshire
"My dad was on the dementia residential unit. The staff go above and beyond and are amazing and treated mt dad and all like family. He was…"   Read all 91 reviews
  • from £1,105 / week
  • 67 Rooms
Location Type Care Home

Welcome to Alpine Lodge Care Home located in Stocksbridge Sheffield, a purpose-built care home situated on the edge of the Peak District National Park. Each of the 67 ensuite wet room bedrooms ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Cantley Grange
St Wilfreds Road, Cantley, Doncaster DN4 6AH 
9.3 52 reviews
Cantley Grange, Doncaster, South Yorkshire
"The overall experience of the care home has been excellent in all areas: cleanliness, food, expertise of the staff and the facilities. The…"   Read all 52 reviews
  • from £1,300 / week
  • 40 Rooms
Location Type Care Home

Welcome to Cantley Grange in Doncaster a modern and purpose-built care home, set just off St Wilfrid's Road Cantley. At Cantley Grange, the care team pride themselves on making sure residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Highgate Care Services Ltd Reviews in South Yorkshire (143)

9.3

Highgate Care Services Ltd has a Group Review Score of 9.3 (9.277) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Highgate Care Services Ltd must have a Review Score.

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Review of

Alpine Lodge

from M S (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was on the dementia residential unit. The staff go above and beyond and are amazing and treated mt dad and all like family. He was so very loved by all the staff and everyone. Alpine Lodge have so looked after my dad until the end and looked after me and family too, going through all and till
the end.
Reply from Paul Millar, Client Relations at Alpine LodgePlease accept our sincere condolences for your loss . It was a privilege to care for your Dad . Your kind words are greatly appreciated and I will of course share them with the Alpine Lodge family .
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Review of

Cantley Grange

from April S (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The overall experience of the care home has been excellent in all areas: cleanliness, food, expertise of the staff and the facilities. The activities are well thought out and my mum enjoys them and can't wait to show me what she has been doing. The home provides the emotional support that she needs
on a daily basis.
Reply from Rachael Dunseath, Head of Marketing at Cantley GrangeWhat a lovely review. Thank you, the team will be delighted to see this.
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Review of

Alpine Lodge

from Kelly F (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Permanent staff make all the difference at Alpine Lodge. Staff that know the residents really do provide great care.
The activity team are great, interaction, games and hands on stimulation make time pass and ensures residents aren't sat in front of the TV all day/night.
Food could be more versatile
to suit the needs of dementia patients. Please use a specialist dietitian.
Reply from Rachael Dunseath, Head of Marketing at Alpine LodgeThank you for taking time to send a review. We're pleased to hear that you are happy with so many aspects of the home. Thanks for sharing your thoughts on our food offering, feedback like this helps us improve.
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Review of

Alpine Lodge

from C R (Wife of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care home - wonderful caring staff and management - entertainment and activates excellent. Cleanliness good but like 99% of dementia homes have a certain smell - associated with the condition. Always room for improvement - meals - good. As for other homes more staff needed.
Reply from Rachael Dunseath, Head of Marketing at Alpine LodgeThanks for taking time to leave a review, and the praise for our team. I will make sure they are made aware, and will pass on the ideas for areas where we could improve.
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Review of

Alpine Lodge

from S L (Son of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are attentive and caring.They are there when needed. Never hand any problems. My mum is very happy there and feels like being in her own home.
Reply from Rachael Dunseath, Head of Marketing at Alpine LodgeWe appreciate you taking time to leave such a lovely review and are glad to hear that Mum is so happy.
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Review of

Alpine Lodge

from A H (Son of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After needing care at short notice over Christmas the staff at Alpine Lodge could not have been more caring, helpful and professional.
Reply from Rachael Dunseath, Head of Marketing at Alpine LodgeThanks for taking time to leave such a lovely review. We will e sure to pass your feedback on to the team.
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Review of

Alpine Lodge

from J H (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so kind and caring. Doing a great job looking after Janet. She is settling well. Accepted her on short notice for which we were very grateful.
Reply from Rachael Dunseath, Head of Marketing at Alpine LodgeThanks for taking time to leave such a lovely review. We will pass your feedback on to the team.
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Review of

Alpine Lodge

from Andrew R (Son of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been in this care home for just over a year suffering with Alzheimers disease. I visit quite regularly at different times of the day. I have always found my Mum"s room to be spotless clean. Also the comunal rooms are well kept. All the care home staff are exceptional and very caring and
understanding of the residents needs. Particularly, the Activities team do great work for the residents. Supervisor, Tracey, on Mum"s wing is amazing. She always keeps me up to date with how Mum is doing. She is a credit to Alpine Lodge and her profession.
Reply from Paul Millar, Client Relations at Alpine LodgeThank you for reviewing our home and recognising the fabulous team that work within . Your kind words are much appreciated and I will of course share them with the Alpine Lodge family.
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Review of

Alpine Lodge

from Lee C (Son of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alpine Lodge is the ideal place for my Mum to live her later years. Her desire to be independent is respected, with just enough support for her to feel safe and cared for.


The staff are all lovely and friendly and there are plenty of activities to improve the quality of life for residents.


I'm

very grateful that my Mum is here. It's the first time in years that I've been able to relax and not worry about her.


Keep up the outstanding work all at Alpine Lodge. You are fantastic.

Reply from Paul Millar, Client Relations at Alpine LodgeMany thanks for taking the time to review our home and recognising the great work of the Alpine Lodge team . Your kind words are much appreciated and I will of course share them with the Alpine Lodge family.
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Review of

Alpine Lodge

from Susan H (Sister of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank Alpine Lodge enough for the care they've given to my sister. She has loved the activities & staff in all roles are so supportive & caring. The fact I can visit any time is brilliant & shows how confident Alpine is with the quality of care.
Reply from Paul Millar, Client Relations at Alpine LodgeThank you for taking the time to review our home . It is a pleasure to care for your sister and we always look forward to you visiting . Your kind words are greatly appreciated and I will of course share them with the Alpine Lodge team
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Review of

Cantley Grange

from M C (Son of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I preface this by saying I recognise there will always be difficult situations in care homes. In my experience, all issues raised have been dealt with professionally and with compassion. Aunty Anita's care place had to be revisited, and it was adjusted with the overriding thought being "This is her
home - let's not move her" Brilliant!! Amendments made. She's safe.
Reply from Paul Millar, Client Relations at Cantley GrangeThank you for takingthe time to review our home . We are delighted how your Aunt has settled in and has found her forever home . Your kind words are greatly appreciated and I will of course share them with the Cantley team
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Review of

Cantley Grange

from D H (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's such a comfort to our family to know Mum is well looked after and cared for by the staff at Cantley Grange. She loves to keep occupied and enjoys the daily activities planned by the activity nurse. The staff are so genuine, friendly, courteous and caring. They help to make Mum feel safe and we
are so relieved she has found a home she loves.
Reply from Paul Millar, Client Relations at Cantley GrangeThank you for choosing Cantley Grange for your Mum . She is a pleasure to care for . Yoru kind words are much appreciated and I will of course share them with the Cantley family .
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Review of

Cantley Grange

from J B (Son of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
The care my Mother received was poor on the whole. She was in for short term care (respite) for two weeks but in this short time, the issues were numerous. Her bed was regularly not made, towels not changed, breakfast was regularly served late and the food wasn't of a good standard. The care and support
from staff was mixed, with some members of staff being absolutely lovely, but others not so. We raised a concern about a particular incident with my Mother, which we considered to be bullying by a member of staff, only to be told that the staff member concerned had provided a completely false version of events and it was clearly her word against ours. We were hoping this two week respite stay would be a pleasant experience for Mum, and would pave the way for her to enter residential care permanently. However, this has not proved to be the case and she is reluctant to even discuss going into care now.
Reply from Paul Millar, Client Relations at Cantley GrangeThank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please be assured that we take all concerns seriously. The matters you've raised have been thoroughly reviewed, as they do not reflect the high standards of care and service we are committed to providing, nor the standards that are reflected in our carehome.co.uk rating of 9.9.We would welcome the opportunity to discuss your experience further and address any remaining concerns you may have, please do not hesitate to contact the home directly at your convenience.
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Review of

Cantley Grange

from Maureen A (Sister of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my sister and sister in law who are in rooms next to one another I find the staff to be very professional very kind and always polite, even under difficult circumstances. How they keep the smile on their faces sometimes I'll never know. No grumbles from me at all just many thanks for
the care they give.
Reply from Paul Millar, Marketing Manager at Cantley GrangeMany thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Cantley Grange family.
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Review of

Alpine Lodge

from Jerry I (Son of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother suffered with Alzheimer's and could no longer cope, living at home with care visits. She moved into Alpine Lodge, and was immediately made to feel welcome and comfortable.
Her care has been exemplary. Daily care was tremendous and the activities were a really brought a smile to her face
albeit fleetingly.
Sadly, she passed earlier this week. The staff were fabulous and carried out her wishes with regard to end of life care.
I can wholeheartedly recommend Alpine Lodge. Thank you for caring.
Reply from Paul Millar, Client Relations at Alpine LodgeThank you for taking the time to review our home at this diffculty time . It was a pleasure to care for your Mum and she is sadly missed by all at Alpine Lodge ,Please accept our sincere condolences for your loss . Your kind words will of course be passed on to the team .
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Review of

Alpine Lodge

from Edward I (Son of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had to enter care due to the progression of Alzheimer's disease.
The staff have been excellent providing a caring, supportive and safe place for her. She was well looked after, great activities and the whole team supportive both to her and me during her stay.
Reply from Paul Millar, Client Relations at Alpine LodgeThank you for taking the time to review our home at this diffculty time . It was a pleasure to care for your Mum and she is sadly missed by all at Alpine Lodge ,Please accept our sincere condolences for your loss . Your kind words will of course be passed on to the team .
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Review of

Cantley Grange

from Matilda W (Granddaughter of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care home and how the staff support my granny, respecting her culture and way of life, coming from the gypsy community. The staff are always professional and supportive. If anybody is looking for a home from home experience with first class care, Cantley Grange is the place.
Reply from Paul Millar, Marketing Manager at Cantley GrangeMany thanks for taking the time to review our home. It is a pleasure to care for your Granny and we are thrilled that she is enjoying life at Cantley Grange. Your kind words are greatly appreciated and i will of course pass them on to the Cantley family.
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Review of

Alpine Lodge

from Margaret C (Next of Kin) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the wonderful staff at Alpine Lodge. He was end of life when he arrived, we chose them because of the wonderful care my dad had received in earlier years. Again nothing had changed the care and love he received from the staff was second to none. The meals were first class and great
care and personal choice nothing was unavailable. A special thank you to the nursing staff who made him comfortable in his final days. He was very comfortable and peaceful which was wonderfully reassuring when we really needed them.
Reply from Jackie Brook, Care Relationships at Alpine LodgeThank you so much for your kind and heartfelt words about Alpine Lodge. It means so much to us that we could provide comfort and care for your loved one during such a difficult time. We're honoured that you trusted us again and we're deeply touched to know that our team's dedication and compassion made a difference for your family. We'll be sure to pass along your appreciation to our nursing team and kitchen staff, who always strive to make every resident feel cared for and valued. Wishing you and your family peace and comfort and please know that our thoughts are with you.
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Review of

Cantley Grange

from Denise M (Niece of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has settled in very well. I have noticed that she is much happier. She's made some new friends and enjoys the daily activities. The manager and staff are friendly, welcoming and caring and I'm very happy with the 24 hour care she is now receiving. I would highly recommend Cantley Grange to anyone
looking for a 1st class care home.
Reply from Paul Millar, Marketing Manager at Cantley GrangeMany thanks for taking the time to review our home. It is a privilege to care for your aunt and are delighted that she has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the Cantley Grange family.
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Review of

Cantley Grange

from P C (Brother of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm and respectful home where residents are treated with dignity. My sister is very well cared for, with good food and activities and friendly staff. She feels safe. Very happy to recommend the manager and her team.
Reply from Paul Millar, Marketing Manager at Cantley GrangeMany thanks for taking the time to review our home. It is a pleasure to care for your sister. Your kind words are greatly appreciated and I will of course pass them on to the Cantley family.
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