Care Home Owned by Highgate Care Services Ltd in Staffordshire

tasty I joined my wife for a number of delicious meals.
The staff were caring and attentive they regularly engaged with my wife ensuring she was never lonely.
Me and my wife cannot speak too highly of our view of this establishment which if possible we would definitely use again.

care home but I would be happy to stay at Springfield Manor!

and empathy throughout allowing us time to set up Mums room in advance of her arrival and time to get to know the staff. Sadly Mum never made it out of hospital to experience all that Springfield Manor had to offer.
I cannot rate this special home highly enough for their dedication and support to family members too. Thank you.

reliant on visiting carers that meant a lot of time just sitting doing the same each day my mother now is able to get on with a host of creative activities, enjoy haircuts, manicures and the great company of fellow residents and the great team. The change that this has brought about in her has been amazing.
As for my father he is now able to provide activities for the residents such as quizzes which means he is always busy hammering at his laptop. It also means that he is able to spend time joining in and talking to his fellow residents as they discuss the news whilst he happily munches his lunch.
Thank you to all at Springfield for the new life you have given to them both.

to me, as well as to mum & dad. The care shown to my parents is so wonderful, & they treat them as if they were their own, being compassionate, caring & always ensuring their dignity. Mum is non-verbal, with no mobility, & they spend time checking that she is okay & ensuring she can join in with the amazing activities provided. I was so worried when mum & dad went into residential care that I would lose a part of them, but they have thrived & are so happy. Visiting is now such a joyful experience that I look forward to without any worries. Everyone is fabulous in providing outstanding care. Thank you especially to the dedicated manager whose help, advice & care mean the world to us all.

patients will be able to enjoy this wonderful environment and care if they need to experience end-of-life situations.

areas. The staff deserve recognition for their massive contribution to the fantastic care provided by Springfield Manor. They are caring and friendly and the communication with us is excellent, we are kept up-to-date with how my parents are doing, and any concerns they have they deal with promptly. The manager is always available to answer any queries we may have. All in all, this is a great care home and we are totally at ease knowing my mum and dad are safe and well looked after.

safe environment.
The standard of care is excellent and the care staff are wonderful, as are the administrative staff and the manager.
The home itself is new, only opened in June 2024, and the facilities and the building reflect this. There can't be many care homes with their own bar!
It is good to know that Mum is being well cared for and is safe.
I highly recommend this care home.

to ensure that their needs could be catered for.

food makes my dad's face light up and he enjoys every mouthful. He also likes the activities which I never thought he would interact with. I feel so lucky to have found Springfield Manor. A huge thank you to all the staff.

such kindness and compassion. Since admission, Dad has absolutely thrived, he is walking more and is fully accessing the marvellous facilities ie on-site pub (playing his favourite games), cinema, music, games and activity rooms. In addition, he has already gained 6lbs in weight, enjoying the delicious home-cooked food to the full! Our dad is truly happy here and is always laughing and smiling with the fabulous staff team who are so kind and caring, treating him with dignity and respect. We can visit Dad at any time and are always made to feel so very welcome. We know he is in very safe hands here, we can't recommend it enough!
Thank you all at Springfield Manor, you are amazing!