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Springfield Manor Care Home

Godwin Way, Stoke-on-Trent, Staffordshire ST4 6JP
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Springfield Manor Care Home, Stoke-on-Trent
Springfield Manor Care Home, Stoke-on-Trent
Springfield Manor Care Home, Stoke-on-Trent

Springfield Manor Care Home, part of the Highgate Care group, is dedicated to providing compassionate, high-quality care tailored to meet the unique needs of each resident.

The contemporary care home is conveniently located near Royal Stoke University Hospital, on the outskirts of historic Stoke, and offers a modern and comfortable setting for residential, dementia, nursing, and complex needs care. The facilities include beautifully landscaped gardens, serene courtyards, and balconies perfect...  

Care Provided by Springfield Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,350
Residential Dementia CareFrom £1,150From £1,430
Nursing Dementia CareFrom £1,750From £1,750

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

Contact Springfield Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Beck Jones(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (74)

Visiting

  • All visitors welcome.

Parking

  • Large car park

Springfield Manor Care Home Reviews (24)

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9.8

Springfield Manor Care Home has a Review Score of 9.8 (9.822) out of 10, based on 23 reviews in the last 2 years. Over all time Springfield Manor Care Home has 24 reviews.

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Review from Angela M (Daughter of Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

My parents moved into Springfield in October 2024. They were happy and comfortable. Sadly we lost Mum in January 2025. Dad has settled well after wonderful support and care from the staff. Springfield is a fabulous care home with the emphasis on care. Everything is well run and the communication between the staff and us for any reason, is excellent. We are very happy that Dad is safe and well looked after

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Review from K M (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

Place looks the part, but in my finding doesn't play the part. Both of my mothers hearing aids lost and staff didn't even realise? She very rarely has an apron on when foods served, so her clothes get very messy, yet a lot of residents do? As for activities think she's been taken to the room once! If you could put a camera to watch the mayhem of the food performance of staff its chaotic. The place doesn't seem to have a regular structure to follow, everything seems ad hoc.

Reply from Maxwell Andrews, Marketing Lead at Springfield Manor Care Home

Thank you for taking the time to share these concerns, and we're sorry your experience of your mother's care has fallen short of what you'd rightly expect. The points you raise are serious ones that deserve to be properly looked at. Please do contact me or the home manager at a time that suits you, and we'll work to put things right.

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Review from Jane L (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience

Mum has been at Springfield only for a few months, the meeting was for an update on her needs and care. The manager was lovely, very thorough and answered any questions we had. We are very happy with Springfield Manor regarding all mum's needs.

Reply from Michael Wood, Content Marketing Manager at Springfield Manor Care Home

Thank you so much for your review and feedback about the care your mum has received at Springfield Manor. We are thrilled to hear about your positive experience and very much appreciate your kind words about our manager and staff.

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Review from Martin G (Son of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience

The home is very calming when you enter and facilities are second to none. The staff and care given to my mum are of the very highest standard and staff very friendly and professional.

Reply from Michael Wood, Content Marketing Manager at Springfield Manor Care Home

Thank you so much for taking time to complete a review of our home. We are thrilled to hear about your positive comments about our care facilities, atmosphere and care your mum has received. Your feedback is very much appreciated.

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Review from Julie S (Daughter-in-law of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience

Father-in-law has settled in really well, we feel happy that he is now being looked after.

Reply from Michael Wood, Content Marketing Manager at Springfield Manor Care Home

Thank you so much for your review and positive feedback. Our team take huge pride in the care they provide so your words about how well your father-in-law has settled in is brilliant to hear.

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Review from J C (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience
My mum has been in this home since October 2024.
It took a while for her to settle.
The staff are brilliant with her.

I am at peace now she is being looked after.

Reply from Michael Wood, Content Marketing Manager at Springfield Manor Care Home

Thank you for your feedback and kind words. We are pleased to hear that your Mum has settled well at Springfield Manor, and that you are both happy with the care that is being delivered. Your comments are much appreciated by everybody at the home.

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Review from G W (Son of Resident) published on 17 April 2026 Submitted via Postal Card
Overall Experience

I am very pleased with the care my mum receives from all staff. Everyone is caring and considerate to my mum's well being. In her community she is inclusive of all activities, encouraged to try other activities, such as painting, knitting and exercise as well as a game of dominoes.

Reply from Michael Wood, Content Marketing Manager at Springfield Manor Care Home

thank you so much for your kind words about the care that your mum receives at Springfield Manor. Both the care and activities team take huge pride in the care they deliver, as well as putting together engaging activities to create a warm and inclusive environment. Your words are much appreciated.

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Review from Matthew H (Son of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

I don't plan as I get older to go into a home for older people but if I did Springfield Manor would be a home I believe would be good excellent home to live in. They look after my dad Ken very well. The staff are very friendly and helpful. The place is kept very clean and tidy. I have known Megan since she was a baby and does a very good job as do others. I like the fact you employ people from other countries.

Reply from Rachael Dunseath, Head of Marketing at Springfield Manor Care Home

Thanks for taking time to leave such a lovely review, especially the comments about our team, which we will be sure to pass on to them.

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Review from Linda W (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

My father has been a resident at Springfield Manor for the last 6 months, after having to move from a previous care home. From day 1 he was made to feel very welcome and he settled really well. The staff are always pleasant, smiling and attentive. The actual home is like a 5 star hotel, including cinema room, art room, library and even a pretend pub. Would definitely recommend to others.

Reply from Rachael Dunseath, Head of Marketing at Springfield Manor Care Home

Thanks for taking time to leave such a lovely review. We're delighted to hear you are happy with the home and that your Father is so settled.

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Review from Susan N (Wife of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

The home is beautiful, modern home, that is very comfortable. The staff are very pleasant and very helpful. The staff care very much for the residents within their capabilities and resources. There was a packed schedule of events for Christmas and December and everyone did their best to make Christmas happy and merry.

Reply from Rachael Dunseath, Head of Marketing at Springfield Manor Care Home

Thanks for taking time to leave such a lovely review. We will pass your feedback on to the team. We're especially please to hear that feedback on Christmas in the home.

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Review from Andrew N (Son of Resident) published on 19 January 2026 Submitted via Website
Overall Experience

I can't thank Springfield Manor enough for how they've helped my Dad settle in after as a family we were very concerned about placing him in care. We needn't have worried. There's always someone on hand to answer any questions we have he's always clean happy and in my Dads case well fed. It has a very friendly communal atmosphere and when we visit we're made to feel very welcome

Reply from Paul Millar, Client Relations at Springfield Manor Care Home

Many thanks for taking the time to review our home . It is a pleasure to care for your Dad and we are delighted at how he has settled in . Your kind words are much appreciated and i will of course share them with the Springfield Family

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Review from Michael W (Husband of Resident) published on 10 September 2025 Submitted via Website
Overall Experience
Excellent help from care home management carrying out a thorough and speedy assessment and admission as a place was urgently required. Special mention of the manager and nurse in helping to carry out my wife's induction
There were clean new and fresh rooms and facilities.
The food was varied and tasty I joined my wife for a number of delicious meals.
The staff were caring and attentive they regularly engaged with my wife ensuring she was never lonely.

Me and my wife cannot speak too highly of our view of this establishment which if possible we would definitely use again.

Reply from Paul Millar, Client Relations at Springfield Manor Care Home

Thank you for choosing Springfield Manor for your wifes care . We are delighted at how well she has settled in.Your kind words are greatly appreciated and I will of course share them with the team .

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Review from S D (Husband of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

Well informed of incidents, first class care from staff and management. All go above and beyond to accommodate for residents and family. Excellent choice of activities and amenities for residents. Excellent home and surroundings. Would highly recommend.

Reply from Paul Millar, Client Relations at Springfield Manor Care Home

Thank you for choosing Springfield Manor for your wifes care and taking the time to review us . Your kind words are greatly appreciated and I will of course pass them on to the team .

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Review from Glynn E (Cousin of Resident) published on 4 September 2025 Submitted via Postal Card
Overall Experience

The home is a delight. Wonderfully clean staff are excellent. Nothing was too much trouble and towards the end they did everything to make her feel as comfortable and as loved as possible. The facilities are first class and the highest compliment I can pay is to say that I never want to end up in a care home but I would be happy to stay at Springfield Manor!

Reply from Paul Millar, Client Relations at Springfield Manor Care Home

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course make sure that they are shared with the Springfield team

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Review from Jonathan T (Son of Resident) published on 3 April 2025 Submitted via Website
Overall Experience
A persons home has that 'special feeling.' Springfield Manor has that special feeling one of safety, sanctuary but also of life continuing. The whole staff showed commitment and pride towards their work with residents always a priority. Our dealings with Springfield Manor as relatives was with understanding and empathy throughout allowing us time to set up Mums room in advance of her arrival and time to get to know the staff. Sadly Mum never made it out of hospital to experience all that Springfield Manor had to offer.

I cannot rate this special home highly enough for their dedication and support to family members too. Thank you.

Reply from Paul Millar, Marketing Manager at Springfield Manor Care Home

Thank you for reviewing our care home at this difficult time . Your kind words are greatly appreciated and I will of course pass them onto the Springfield Manor family

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Review from David B (Son of Resident) published on 1 April 2025 Submitted via Website
Overall Experience
We went through the natural worries of considering residential care as the best option to keep my parents safe and able to live life to the fullest. However after finding Springfields and seeing the way it has enriched my parents' lives over the few months there has put my mind at rest.
From being reliant on visiting carers that meant a lot of time just sitting doing the same each day my mother now is able to get on with a host of creative activities, enjoy haircuts, manicures and the great company of fellow residents and the great team. The change that this has brought about in her has been amazing.
As for my father he is now able to provide activities for the residents such as quizzes which means he is always busy hammering at his laptop. It also means that he is able to spend time joining in and talking to his fellow residents as they discuss the news whilst he happily munches his lunch.

Thank you to all at Springfield for the new life you have given to them both.

Reply from Paul Millar, Client Relations at Springfield Manor Care Home

Thank You for choosing Springfield Care Home for your parents . It is a pleasure to care for them and we are delighted at how they have settled in . Your kind words are greatly appreciated and I will of course pass them on to the Springfield Manor family.

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Review from Elizabeth S (Daughter of Resident) published on 1 April 2025 Submitted via Website
Overall Experience

Mum and dad moved to Springfield Manor last September. It was a deeply difficult & emotional decision to take but I knew that even with carers I could not continue to manage their needs at home. Springfield helped to make this huge step so much easier by showing true empathy, consideration & kindness to me, as well as to mum & dad. The care shown to my parents is so wonderful, & they treat them as if they were their own, being compassionate, caring & always ensuring their dignity. Mum is non-verbal, with no mobility, & they spend time checking that she is okay & ensuring she can join in with the amazing activities provided. I was so worried when mum & dad went into residential care that I would lose a part of them, but they have thrived & are so happy. Visiting is now such a joyful experience that I look forward to without any worries. Everyone is fabulous in providing outstanding care. Thank you especially to the dedicated manager whose help, advice & care mean the world to us all.

Reply from Paul Millar, Client Relations at Springfield Manor Care Home

Thank You for choosing Springfield Care Home for your parents and recognising the great work that the home team put in . Your kind words are greatly appreciated and I will of course pass them on to the Springfield Manor family

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Review from G W (Son of Resident) published on 22 January 2025 Submitted via Postal Card
Overall Experience

The care my father received was beyond excellent. The manager was very attentive and caring as were the staff. I would definitely recommend Springfield Manor Care Home to anyone. Everything possible was done to make dads short stay as comfortable and dignified. I cannot thank all the staff enough.

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Review from Marcus H (Husband of Resident) published on 10 January 2025 Submitted via Postal Card
Overall Experience

I have every confidence that my wife is receiving excellent care. She is safe, comfortable, calm and yes, well looked after. All the staff are caring. It is their job and they do it very, very well. Springfield is, without doubt, the best care home I have ever visited. Thank you all at Springfield Manor.

Reply from Jackie Brook, Care Relationships at Springfield Manor Care Home

Thank you so much for your heartfelt and kind words about Springfield Manor Care Home. We are truly touched by your confidence in the care we provide and are delighted to hear that your wife is safe, comfortable, and well looked after. It's wonderful to know that you find our team caring and...  

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Review from B W (Cousin of Resident) published on 8 January 2025 Submitted via Postal Card
Overall Experience
Being a resident at Springfield Manor is a very caring experience. The normal staff were incredibly helpful and caring. However, a special thanks should go to the medical staff who went the extra mile to help my cousin be relieved of pain during his end of life from cancer.

I can only hope that more patients will be able to enjoy this wonderful environment and care if they need to experience end-of-life situations.

Reply from Jackie Brook, Care Relationships at Springfield Manor Care Home

Thank you for sharing your heartfelt feedback. We are deeply moved to hear that your cousin received such compassionate care during his time at Springfield Manor. Our team, especially the medical staff, strives to provide comfort and dignity in every situation, and it's reassuring to know their...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Springfield Manor Care Home.

Accreditations

There are no accreditations posted yet for Springfield Manor Care Home.

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Frequently Asked Questions about Springfield Manor Care Home

What types of Care is Springfield Manor Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springfield Manor Care Home have?

There are 74 Single Rooms.

What are the Facilities & Services at Springfield Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Springfield Manor Care Home to the centre of Stoke-on-Trent?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Manor Care Home to verify any information. View our terms and conditions. Springfield Manor Care Home has an Enhanced Service -more info.