Submit a Review for Springfield Manor Care Home
Godwin Way, Stoke-on-Trent, ST4 6JP
View full details of Springfield Manor Care HomeLatest Reviews for Springfield Manor Care Home
01 May 2026
Mum has been at Springfield only for a few months, the meeting was for an update on her needs and care. The manager was lovely, very thorough and answered any questions we had. We are very happy with Springfield Manor regarding all mum's needs.
01 May 2026
The home is very calming when you enter and facilities are second to none. The staff and care given to my mum are of the very highest standard and staff very friendly and professional.
01 May 2026
Father-in-law has settled in really well, we feel happy that he is now being looked after.
29 April 2026
My mum has been in this home since October 2024.
It took a while for her to settle.
The staff are brilliant with her.
I am at peace now she is being looked after.
17 April 2026
I am very pleased with the care my mum receives from all staff. Everyone is caring and considerate to my mum's well being. In her community she is inclusive of all activities, encouraged to try other activities, such as painting, knitting and exercise as well as a game of dominoes.
26 January 2026
I don't plan as I get older to go into a home for older people but if I did Springfield Manor would be a home I believe would be good excellent home to live in. They look after my dad Ken very well. The staff are very friendly and helpful. The place is kept very clean and tidy. I have known Megan
since she was a baby and does a very good job as do others. I like the fact you employ people from other countries.
26 January 2026
My father has been a resident at Springfield Manor for the last 6 months, after having to move from a previous care home. From day 1 he was made to feel very welcome and he settled really well. The staff are always pleasant, smiling and attentive. The actual home is like a 5 star hotel, including
cinema room, art room, library and even a pretend pub. Would definitely recommend to others.
26 January 2026
The home is beautiful, modern home, that is very comfortable. The staff are very pleasant and very helpful. The staff care very much for the residents within their capabilities and resources. There was a packed schedule of events for Christmas and December and everyone did their best to make
Christmas happy and merry.
19 January 2026
I can't thank Springfield Manor enough for how they've helped my Dad settle in after as a family we were very concerned about placing him in care. We needn't have worried. There's always someone on hand to answer any questions we have he's always clean happy and in my Dads case well fed. It has a
very friendly communal atmosphere and when we visit we're made to feel very welcome
10 September 2025
Excellent help from care home management carrying out a thorough and speedy assessment and admission as a place was urgently required. Special mention of the manager and nurse in helping to carry out my wife's induction
There were clean new and fresh rooms and facilities.
The food was varied and
tasty I joined my wife for a number of delicious meals.
The staff were caring and attentive they regularly engaged with my wife ensuring she was never lonely.
Me and my wife cannot speak too highly of our view of this establishment which if possible we would definitely use again.
10 September 2025
Well informed of incidents, first class care from staff and management. All go above and beyond to accommodate for residents and family. Excellent choice of activities and amenities for residents. Excellent home and surroundings. Would highly recommend.
04 September 2025
The home is a delight. Wonderfully clean staff are excellent. Nothing was too much trouble and towards the end they did everything to make her feel as comfortable and as loved as possible. The facilities are first class and the highest compliment I can pay is to say that I never want to end up in a
care home but I would be happy to stay at Springfield Manor!
03 April 2025
A persons home has that 'special feeling.' Springfield Manor has that special feeling one of safety, sanctuary but also of life continuing. The whole staff showed commitment and pride towards their work with residents always a priority. Our dealings with Springfield Manor as relatives was with
understanding and empathy throughout allowing us time to set up Mums room in advance of her arrival and time to get to know the staff. Sadly Mum never made it out of hospital to experience all that Springfield Manor had to offer.
I cannot rate this special home highly enough for their dedication and support to family members too. Thank you.
01 April 2025
We went through the natural worries of considering residential care as the best option to keep my parents safe and able to live life to the fullest. However after finding Springfields and seeing the way it has enriched my parents' lives over the few months there has put my mind at rest.
From
being reliant on visiting carers that meant a lot of time just sitting doing the same each day my mother now is able to get on with a host of creative activities, enjoy haircuts, manicures and the great company of fellow residents and the great team. The change that this has brought about in her has been amazing.
As for my father he is now able to provide activities for the residents such as quizzes which means he is always busy hammering at his laptop. It also means that he is able to spend time joining in and talking to his fellow residents as they discuss the news whilst he happily munches his lunch.
Thank you to all at Springfield for the new life you have given to them both.
01 April 2025
Mum and dad moved to Springfield Manor last September. It was a deeply difficult & emotional decision to take but I knew that even with carers I could not continue to manage their needs at home. Springfield helped to make this huge step so much easier by showing true empathy, consideration &
kindness to me, as well as to mum & dad. The care shown to my parents is so wonderful, & they treat them as if they were their own, being compassionate, caring & always ensuring their dignity. Mum is non-verbal, with no mobility, & they spend time checking that she is okay & ensuring she can join in with the amazing activities provided. I was so worried when mum & dad went into residential care that I would lose a part of them, but they have thrived & are so happy. Visiting is now such a joyful experience that I look forward to without any worries. Everyone is fabulous in providing outstanding care. Thank you especially to the dedicated manager whose help, advice & care mean the world to us all.
22 January 2025
The care my father received was beyond excellent. The manager was very attentive and caring as were the staff. I would definitely recommend Springfield Manor Care Home to anyone. Everything possible was done to make dads short stay as comfortable and dignified. I cannot thank all the staff enough.
10 January 2025
I have every confidence that my wife is receiving excellent care. She is safe, comfortable, calm and yes, well looked after. All the staff are caring. It is their job and they do it very, very well. Springfield is, without doubt, the best care home I have ever visited. Thank you all at Springfield
Manor.
08 January 2025
Being a resident at Springfield Manor is a very caring experience. The normal staff were incredibly helpful and caring. However, a special thanks should go to the medical staff who went the extra mile to help my cousin be relieved of pain during his end of life from cancer.
I can only hope that
more patients will be able to enjoy this wonderful environment and care if they need to experience end-of-life situations.
17 December 2024
My parents have been residents in Springfield Manor for two months now and we can safely say that their care has been second to none. The home is bright and cheerful and the facilities are excellent, the residents' rooms are a great size and very comfortable and the communal areas provide lovely
meeting areas. The staff deserve recognition for their massive contribution to the fantastic care provided by Springfield Manor. They are caring and friendly and the communication with us is excellent, we are kept up-to-date with how my parents are doing, and any concerns they have they deal with promptly. The manager is always available to answer any queries we may have. All in all, this is a great care home and we are totally at ease knowing my mum and dad are safe and well looked after.
16 October 2024
My mother became a resident at this home in September 2024, after being bed-bound for 3 months in her own home.
She is now able to get out of bed and join other residents in the communal lounge and she is also taking part in the communal activities.
Mum has settled in well to what is a caring and
safe environment.
The standard of care is excellent and the care staff are wonderful, as are the administrative staff and the manager.
The home itself is new, only opened in June 2024, and the facilities and the building reflect this. There can't be many care homes with their own bar!
It is good to know that Mum is being well cared for and is safe.
I highly recommend this care home.
Latest Reviews for Springfield Manor Care Home
01 May 2026
Mum has been at Springfield only for a few months, the meeting was for an update on her needs and care. The manager was lovely, very thorough and answered any questions we had. We are very happy with Springfield Manor regarding all mum's needs.
01 May 2026
The home is very calming when you enter and facilities are second to none. The staff and care given to my mum are of the very highest standard and staff very friendly and professional.
01 May 2026
Father-in-law has settled in really well, we feel happy that he is now being looked after.
29 April 2026
My mum has been in this home since October 2024.
It took a while for her to settle.
The staff are brilliant with her.
I am at peace now she is being looked after.
17 April 2026
I am very pleased with the care my mum receives from all staff. Everyone is caring and considerate to my mum's well being. In her community she is inclusive of all activities, encouraged to try other activities, such as painting, knitting and exercise as well as a game of dominoes.
26 January 2026
I don't plan as I get older to go into a home for older people but if I did Springfield Manor would be a home I believe would be good excellent home to live in. They look after my dad Ken very well. The staff are very friendly and helpful. The place is kept very clean and tidy. I have known Megan
since she was a baby and does a very good job as do others. I like the fact you employ people from other countries.
26 January 2026
My father has been a resident at Springfield Manor for the last 6 months, after having to move from a previous care home. From day 1 he was made to feel very welcome and he settled really well. The staff are always pleasant, smiling and attentive. The actual home is like a 5 star hotel, including
cinema room, art room, library and even a pretend pub. Would definitely recommend to others.
26 January 2026
The home is beautiful, modern home, that is very comfortable. The staff are very pleasant and very helpful. The staff care very much for the residents within their capabilities and resources. There was a packed schedule of events for Christmas and December and everyone did their best to make
Christmas happy and merry.
19 January 2026
I can't thank Springfield Manor enough for how they've helped my Dad settle in after as a family we were very concerned about placing him in care. We needn't have worried. There's always someone on hand to answer any questions we have he's always clean happy and in my Dads case well fed. It has a
very friendly communal atmosphere and when we visit we're made to feel very welcome
10 September 2025
Excellent help from care home management carrying out a thorough and speedy assessment and admission as a place was urgently required. Special mention of the manager and nurse in helping to carry out my wife's induction
There were clean new and fresh rooms and facilities.
The food was varied and
tasty I joined my wife for a number of delicious meals.
The staff were caring and attentive they regularly engaged with my wife ensuring she was never lonely.
Me and my wife cannot speak too highly of our view of this establishment which if possible we would definitely use again.
10 September 2025
Well informed of incidents, first class care from staff and management. All go above and beyond to accommodate for residents and family. Excellent choice of activities and amenities for residents. Excellent home and surroundings. Would highly recommend.
04 September 2025
The home is a delight. Wonderfully clean staff are excellent. Nothing was too much trouble and towards the end they did everything to make her feel as comfortable and as loved as possible. The facilities are first class and the highest compliment I can pay is to say that I never want to end up in a
care home but I would be happy to stay at Springfield Manor!
03 April 2025
A persons home has that 'special feeling.' Springfield Manor has that special feeling one of safety, sanctuary but also of life continuing. The whole staff showed commitment and pride towards their work with residents always a priority. Our dealings with Springfield Manor as relatives was with
understanding and empathy throughout allowing us time to set up Mums room in advance of her arrival and time to get to know the staff. Sadly Mum never made it out of hospital to experience all that Springfield Manor had to offer.
I cannot rate this special home highly enough for their dedication and support to family members too. Thank you.
01 April 2025
We went through the natural worries of considering residential care as the best option to keep my parents safe and able to live life to the fullest. However after finding Springfields and seeing the way it has enriched my parents' lives over the few months there has put my mind at rest.
From
being reliant on visiting carers that meant a lot of time just sitting doing the same each day my mother now is able to get on with a host of creative activities, enjoy haircuts, manicures and the great company of fellow residents and the great team. The change that this has brought about in her has been amazing.
As for my father he is now able to provide activities for the residents such as quizzes which means he is always busy hammering at his laptop. It also means that he is able to spend time joining in and talking to his fellow residents as they discuss the news whilst he happily munches his lunch.
Thank you to all at Springfield for the new life you have given to them both.
01 April 2025
Mum and dad moved to Springfield Manor last September. It was a deeply difficult & emotional decision to take but I knew that even with carers I could not continue to manage their needs at home. Springfield helped to make this huge step so much easier by showing true empathy, consideration &
kindness to me, as well as to mum & dad. The care shown to my parents is so wonderful, & they treat them as if they were their own, being compassionate, caring & always ensuring their dignity. Mum is non-verbal, with no mobility, & they spend time checking that she is okay & ensuring she can join in with the amazing activities provided. I was so worried when mum & dad went into residential care that I would lose a part of them, but they have thrived & are so happy. Visiting is now such a joyful experience that I look forward to without any worries. Everyone is fabulous in providing outstanding care. Thank you especially to the dedicated manager whose help, advice & care mean the world to us all.
22 January 2025
The care my father received was beyond excellent. The manager was very attentive and caring as were the staff. I would definitely recommend Springfield Manor Care Home to anyone. Everything possible was done to make dads short stay as comfortable and dignified. I cannot thank all the staff enough.
10 January 2025
I have every confidence that my wife is receiving excellent care. She is safe, comfortable, calm and yes, well looked after. All the staff are caring. It is their job and they do it very, very well. Springfield is, without doubt, the best care home I have ever visited. Thank you all at Springfield
Manor.
08 January 2025
Being a resident at Springfield Manor is a very caring experience. The normal staff were incredibly helpful and caring. However, a special thanks should go to the medical staff who went the extra mile to help my cousin be relieved of pain during his end of life from cancer.
I can only hope that
more patients will be able to enjoy this wonderful environment and care if they need to experience end-of-life situations.
17 December 2024
My parents have been residents in Springfield Manor for two months now and we can safely say that their care has been second to none. The home is bright and cheerful and the facilities are excellent, the residents' rooms are a great size and very comfortable and the communal areas provide lovely
meeting areas. The staff deserve recognition for their massive contribution to the fantastic care provided by Springfield Manor. They are caring and friendly and the communication with us is excellent, we are kept up-to-date with how my parents are doing, and any concerns they have they deal with promptly. The manager is always available to answer any queries we may have. All in all, this is a great care home and we are totally at ease knowing my mum and dad are safe and well looked after.
16 October 2024
My mother became a resident at this home in September 2024, after being bed-bound for 3 months in her own home.
She is now able to get out of bed and join other residents in the communal lounge and she is also taking part in the communal activities.
Mum has settled in well to what is a caring and
safe environment.
The standard of care is excellent and the care staff are wonderful, as are the administrative staff and the manager.
The home itself is new, only opened in June 2024, and the facilities and the building reflect this. There can't be many care homes with their own bar!
It is good to know that Mum is being well cared for and is safe.
I highly recommend this care home.