Care Homes Owned by Highgate Care Services Ltd in North Yorkshire

Thank you for your positive feedback. We are pleased to hear that residents are happy and that you find our staff pleasant, helpful and always available when needed.

Thank you, Alan and Maria, for your feedback. We are so pleased to hear that Alan has settled in well and is receiving such attentive and compassionate care at Maple Lodge. It means a great deal to know that our team has given you reassurance and peace of mind.

Thank you for your positive feedback. We are pleased to hear you had such a good respite experience and found the team welcoming and organised.

Thank you for your wonderful feedback. It is lovely to hear that your nan is so happy at Maple Court and that her great-grandchildren enjoy visiting too. Welly wanging sounds like a fantastic day for everyone to enjoy together!

Thank you for your thoughtful feedback. We are pleased to hear that you felt confident and reassured throughout Simon's stay at Maple Court, from your first visit through to his respite care. Our team works hard to ensure every resident feels comfortable and well cared for, and we appreciate your recognition of this.

Thank you for your lovely feedback. We are pleased to hear you enjoyed the birthday afternoon tea and were happy with the room, food and service. It is wonderful to know our team helped make the occasion special.

Thank you for your lovely feedback. We are delighted to hear you enjoyed the afternoon tea and had such a fantastic time. We hope to welcome you back again soon.

Thank you for your wonderful feedback. We are so pleased to hear that your mum continues to be well cared for at Maple Court and treated with dignity and respect. It is lovely to know that you and your family feel so welcome when visiting and have such confidence in her care.

It is wonderful to hear how welcomed and supported you and your family have felt at Sutton Hall. Our team takes great pride in providing thoughtful, compassionate care that puts both residents and families at ease. Your heartfelt thanks will mean a great deal to everyone.

Thank you for sharing your honest and detailed feedback. We appreciate your positive comments about Crystal Court, particularly regarding Jo, Theresa, Teena, Mandy and Zsole. We also take your concerns around staffing levels and consistency seriously and will ensure these are shared with the appropriate team.

Thank you for taking the time to share this. Two years in, it's lovely to hear Mildred is so well settled and content. We'll pass your thanks on to the team.

Thank you for your kind words. What a welcome, arriving just in time for fish and chips on a Friday. We're so pleased your dad settled straight away and felt welcome and safe from the off. We'll pass your thanks on to the manager and team at Maple Court.

Thank you for taking the time to leave this reveiew and for you rrecommendation. It's good to hear your mum's dietary needs and personal care are being handled well, and that any concerns are dealt with promptly. We'll pass your thanks on to the team at Maple Court.

It is a pleasure to see you when you visit, and we enjoy our catch-ups in the office.

It is a pleasure to see you when you visit, and we enjoy our catch-ups in the office.

Thank you so much for your kind words and comments. We are delighted to hear how happy you are with the care your Auntie receives at the home and your positive experiences with us. Your feedback is much appreciated!

Thank you so much for your review and we'd like to share our condolences to you and your family in regards to the recent passing of your mum. We are hugely appreciative for your kind words about the care your mum received. Our team take huge pride in the care they provide so your comments mean a lot to everyone at the home.

Thank you for your kind words and we send our condolences to you and your family. Our team take huge pride in the care and support they provide so your review is much appreciated.

Thank you so much for your kind words and review of Maple Court Care Home. Our team take huge pride in the care they deliver so your feedback is much appreciated.

Thank you for your lovely feedback. We are pleased to hear that your mum is receiving excellent care in the Hollies Unit and that our friendly team makes her feel so comfortable. It is also reassuring to know that our nurses and senior care team are always available to support you with any concerns