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Care Homes Owned by Highgate Care Services Ltd in North Yorkshire

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Only the locations & reviews in North Yorkshire for Highgate Care Services Ltd are being shown.

Highgate Care Services Ltd Locations in North Yorkshire (4)

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4 Care Homes owned by Highgate Care Services Ltd in North Yorkshire

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Maple Court Care Home
182 Barrowcliff Road, Scarborough YO12 6EY
"My Dad has only been at Maple Court a short while but he settled imediately the manager and staff made him feel so welcome and safe He..."Read all 60 reviews

from £1,390 / week64 rooms

Location Type: Care Home

Welcome to Maple Court a purpose built care home located in Scarborough the largest seaside town on the Yorkshire coast, providing high-quality care and support for older people. Each of the 64 ensuite... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Maple Lodge Care Home
Low Hall Lane, Scotton, Catterick Garrison DL9 4LJ
"My husband is very well cared for, and I know he can be difficult at times, but all the staff have his best interests at heart, and he is..."Read all 105 reviews

from £1,170 / week60 rooms

Location Type: Care Home

Maple Lodge Care Home is located on the edge of Scotton, a quiet village in the North Yorkshire countryside, just south of Richmond. The home is within reach of shops, amenities, public transport and... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Sutton Hall & Sutton Lodge
Cornmill Walk, off Sutton Lane, Sutton in Craven, Keighley BD20 7EN
"My mum has been in Sutton Hall and Sutton Lodge since August 2024 until her recent death, during her time at the home she has been well..."Read all 55 reviews

from £1,135 / week60 rooms

Location Type: Care Home

Sutton Hall and Lodge care home in Sutton in Craven, North Yorkshire offers residents a welcoming home. Located a 10 minute journey from the two nearest town centres of Skipton and Keighley, the... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care
Crystal Court
Pannal Green, Pannal, Harrogate HG3 1LH
"Thank you to all the staff for all the care and support they gave to my mum right from day one till her death. I would like to say thank..."Read all 65 reviews

from £1,635 / week68 rooms

Location Type: Care Home

Crystal Court is a modern purpose-built Care Home located in the pretty village of Pannal immediately south from the spa town of Harrogate and easily accessible from the A61. Each of the 68 ensuite... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Dementia Nursing Care

Highgate Care Services Ltd Reviews in North Yorkshire (285)

9.3

Highgate Care Services Ltd has a Group Review Score of 9.3 (9.349) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Highgate Care Services Ltd must have a Review Score.

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Showing 285 reviews matching selected criteria
Review of Maple Court Care Home from Dennis O (Husband of Resident) published on 4 August 2026 Submitted via Postal Card
Overall Experience

My wife Mildred has been here just over 2 years and is well settled and as she says content.

Reply from Maxwell Andrews, Marketing Lead at Maple Court Care Home

Thank you for taking the time to share this. Two years in, it's lovely to hear Mildred is so well settled and content. We'll pass your thanks on to the team.

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Review of Maple Court Care Home from Susan W (Daughter of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience
My Dad has only been at Maple Court a short while but he settled imediately the manager and staff made him feel so welcome and safe He arrived on a Friday just in time for fish & chips he was delighted Overall a very helpful friendly considerate team at Maple Court

Thank you so very much

Reply from Maxwell Andrews, Marketing Lead at Maple Court Care Home

Thank you for your kind words. What a welcome, arriving just in time for fish and chips on a Friday. We're so pleased your dad settled straight away and felt welcome and safe from the off. We'll pass your thanks on to the manager and team at Maple Court.

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Review of Maple Court Care Home from R P (Daughter of Resident) published on 24 July 2026 Submitted via Website
Overall Experience

My mum has been in maple court since December I find most of the staff friendly and helpful and go out of there way . They cater for my mum's diet requirements and ensures she is hydrated. Her appearance is always good and she receives good personal care in a person centred way . Any injuries or complaints are dealt with quickly and efficiently over all I am happy with the care my mum receives at maple court and would recommend

Reply from Maxwell Andrews, Marketing Lead at Maple Court Care Home

Thank you for taking the time to leave this reveiew and for you rrecommendation. It's good to hear your mum's dietary needs and personal care are being handled well, and that any concerns are dealt with promptly. We'll pass your thanks on to the team at Maple Court.

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Review of Maple Court Care Home from S W (Niece of Resident) published on 16 June 2026 Submitted via Postal Card
Overall Experience

Excellent care home with helpful, thoughtful and caring staff and management. My aunty is well looked after and I don't have to worry about her so much.

Reply from Michael Wood, Content Marketing Manager at Maple Court Care Home

Thank you so much for your kind words and comments. We are delighted to hear how happy you are with the care your Auntie receives at the home and your positive experiences with us. Your feedback is much appreciated!

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Review of Sutton Hall & Sutton Lodge from J T (Daughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience
My mum has been in Sutton Hall and Sutton Lodge since August 2024 until her recent death, during her time at the home she has been well looked after by all the care team. The staff are very approachable and have always addressed any concerns we have had. The home is always clean and has a happy feel when you go in. The residents are always clean and tidy and the ladies have their hair done regularly and the girls do their nails which is really nice. The residents do seem happy and there are lots of activities during the week to keep them stimulated.
My mum didn't always want to join in, but the staff always tried to include her and were very nice to her.

As a family we have been very happy with the care given to mum.

Reply from Michael Wood, Content Marketing Manager at Sutton Hall & Sutton Lodge

Thank you so much for your review and we'd like to share our condolences to you and your family in regards to the recent passing of your mum. We are hugely appreciative for your kind words about the care your mum received. Our team take huge pride in the care they provide so your comments mean a lot to everyone at the home.

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Review of Crystal Court from I C (Son of Resident) published on 3 June 2026 Submitted via Website
Overall Experience

Thank you to all the staff for all the care and support they gave to my mum right from day one till her death. I would like to say thank you for the support you gave to me at a very difficult time. Thank you

Reply from Michael Wood, Content Marketing Manager at Crystal Court

Thank you for your kind words and we send our condolences to you and your family. Our team take huge pride in the care and support they provide so your review is much appreciated.

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Review of Maple Court Care Home from N M (Son of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

A friendly and well run home with professional and caring staff. The residents seem happy and contended.

Reply from Michael Wood, Content Marketing Manager at Maple Court Care Home

Thank you so much for your kind words and review of Maple Court Care Home. Our team take huge pride in the care they deliver so your feedback is much appreciated.

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Review of Maple Lodge Care Home from D M (Husband of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

My husband is very well cared for, and I know he can be difficult at times, but all the staff have his best interests at heart, and he is very well cared for by all involved in his care needs.

Reply from Michael Wood, Content Marketing Manager at Maple Lodge Care Home

Thank you so much for your review of Maple Lodge Care Home. We are thrilled to hear about your positive experience and feedback about the care your husband receives. Your kind words are much appreciated by all the team.

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Review of Maple Court Care Home from M A (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience

I am more than happy with the care my um receives at Maple Court. The staff are friendly and helpful. The moving in touches such as the welcome home banner and special cake were such a lovely thing to do. Mum is well cared for and seems happy living at Maple Court. I would highly recommend this care home.

Reply from Michael Wood, Content Marketing Manager at Maple Court Care Home

Thank you so much for your review of Maple Court. It is great to hear how well your mum has settled in and the appreciation for the thoughtful touches the home has provided such as a welcome home banner and cake. Your kind words are much appreciated.

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Review of Sutton Hall & Sutton Lodge from J B (Wife of Resident) published on 30 April 2026 Submitted via Postal Card
Overall Experience

On the whole everyone is very kind and helpful from an outsiders opinion more staff (permanent) is required but the staff that is there work very hard to help everyone, always there from my point of view to answer questions and deal with problems.

Reply from Maxwell Andrews, Marketing Lead at Sutton Hall & Sutton Lodge

Thank you for your feedback. It's good to hear the team come across as kind, hard-working and always ready to help and answer questions. We note your point about permanent staffing, and it's something we keep under regular review. We'll pass your thanks on to everyone.

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Review of Crystal Court from Mike S (Partner of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

I was so pleased with the way my partner, Diana has settled into Crystal Court care home. The manager Mandy and all her staff are so friendly, helpful and attentive to her. One instance, the other day Diana mislayed her handbag and the staff was so diligent and after a thorough search they found it. Diana, in my opinion is happy and settled and as soon as you enter Crystal Court you sense a lovely atmosphere.

Reply from Michael Wood, Content Marketing Manager at Crystal Court

Thank you for your kind words and review of Crystal Court Care Home. We are pleased to hear that your partner has settled in well at the home and your feedback about our diligent care team and manager are appreciated.

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Review of Sutton Hall & Sutton Lodge from Margaret T (Cousin of Resident) published on 28 April 2026 Submitted via Postal Card
Overall Experience

We are completely happy with the staff/premises/cleanliness and the way the staff interact with resident. We live 3 hours away but when we visit, we always leave feeling more content that resident is looked after so well. Thank you form all the family.

Reply from Michael Wood, Content Marketing Manager at Sutton Hall & Sutton Lodge

Thank you so much for your kind words and review of the home. Our team take huge pride in the care they provide so your comments about your positive experiences with us are much appreciated.

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Review of Maple Court Care Home from D A (Wife of Resident) published on 28 April 2026 Submitted via Postal Card
Overall Experience

Maple Court provides my husband with a safe, caring environment. Staff act upon any concerns raised promptly. The atmosphere is happy and staff seem to enjoy their work.

Reply from Michael Wood, Content Marketing Manager at Maple Court Care Home

Thank you for your feedback and comments about the care your Husband is receiving at Maple Court. The team take huge pride in the care that they provide, so your words about the friendly atmosphere and proactive staff are much appreciated.

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Review of Maple Court Care Home from A A (Son of Resident) published on 28 April 2026 Submitted via Website
Overall Experience

Nothing is too much trouble for the manager and staff at Maple Court. My Dad has been made to feel so at home here in a very short time. They even arranged an anniversary afternoon tea for my Mum and Dad which was delicious. All the staff are lovely and my parents are safe and well cared for.

Reply from Michael Wood, Content Marketing Manager at Maple Court Care Home

Thank you so much for your kind words. We are delighted to hear how happy your Dad is with the care he is receiving, especially the little details that the home have made with the anniversary tea for your Mum and Dad. The Maple Court team take huge pride in the care they deliver so your words are much appreciated.

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Review of Maple Court Care Home from Rebecca B (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card
Overall Experience

The staff are all very friendly and are looking after my dad very well. I have no concerns at all as he is very happy. The entertainment and activities he enjoys too.

Reply from Michael Wood, Content Marketing Manager at Maple Court Care Home

Thank you for your kind words and comments about the care your dad receives and the activities that he enjoys. The team at Maple Court take huge pride in the care they provide so your feedback is much appreciated.

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Review of Maple Court Care Home from Stuart M (Husband of Resident) published on 16 April 2026 Submitted via Postal Card
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Unfortunately, my wife fell in December 2025, broke a couple of bones in her feet, and the Line Manager SS deemed that I could stay at the home with carers, but I was put into Maple Court Care Home. I was very reluctant at first, but I was made to feel at home by the friendly staff and residents. A lovely atmosphere of kindness and warmth has made my stay as comfortable as at home. My wife is also improving with the care; we were cared for at home.

Reply from Paul Millar, Client Relations at Maple Court Care Home

Thank you for taking the time to review our home . It was a pleaure to care for you . Your kind words are greatly appreciated and I will share them with the Maple Court family.

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Review of Maple Lodge Care Home from C D (Daughter of Resident) published on 9 April 2026 Submitted via Website
Overall Experience
Mum has lived here since June 2023 and there have been improvements in that time with regard to decorating and furnishings, much better now as was rundown and dingy.
The staff are the best asset though Mum struggles with those for whom English is not their first language. They are cheerful and welcoming but have so many demands with the combination of residents needs that sometimes there is nobody sitting with those in the lounge who are left with the TV on.
Mum is stubborn so may refuse to join in, she has no memory so can't tell us what she has done but there seems to be little mental stimulation.
The residents behave like a family and are in and out of each other's rooms, borrowing clothes and other items, bickering and then making up. Lost property has been an issue and must be difficult to keep track of.

Mum enjoys the meals, 3 a day plus elevenses and supper, there are choices offered and help to eat is given to those who need it.

Reply from Paul Millar, Client Relations at Maple Lodge Care Home

Thank you for taking the time to review our home and recognising the improvements made . Your comments will be passed on to the home manager who will be happy to discuss them further in detail .

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Review of Maple Court Care Home from Ray C (Grandson of Resident) published on 8 April 2026 Submitted via Postal Card
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I couldn't thank Maple Court enough for giving my nana a place here! It has done her the world of good. Nothing is ever too much for the staff to help. I would wholeheartedly recommend Maple Court to anyone!

Reply from Paul Millar, Marketing Manager at Maple Court Care Home

Thnak you choosing Maple Court for your Nana's care and taking the time to review us . Your kind words are much appreciated and i will of course share them with the maple Court family .

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Review of Maple Court Care Home from L M (Son of Resident) published on 31 March 2026 Submitted via Postal Card
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Care Home's is all new to me on an immediate family situation but I have experienced visiting grandparents in the past. I find Maple Court a very well run organisation with good friendly staff with good knowledge within the sector that they work in. I find the facilities for mums care to be excellent, from the cleansenus of the home, from good housekeeping, the staff dealing with one-to-one situations, and with group get-togethers. I also find it is a safe environment for the residents and staff, also knowing that mum's later years will be pleasant at this home.

Reply from Paul Millar, Client Relations at Maple Court Care Home

Many thanks for taking the time to review our home . it is a pleasure to care for your Mum .Your kind words are greatly appreciated and I will of course share them with the team.

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Review of Maple Court Care Home from Andrew N (Relative of Resident) published on 17 March 2026 Submitted via Website
Overall Experience
Friendly, helpful and caring staff, always considerate of my relatives needs and dignity

Good facilities, always clean and well maintained. Activities arranged and residents encouraged to take part, but never pressured if they don't want to take part. Couldn't want for better for my relative.

Reply from Paul Millar, Client Relations at Maple Court Care Home

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Maple Court Team

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