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Care Homes Owned by Highgate Care Services Ltd in North Yorkshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Highgate Care Services Ltd in North Yorkshire

Only the locations & reviews in North Yorkshire for Highgate Care Services Ltd are showing below.

View the details of all 25 locations (with 1466 reviews) owned by Highgate Care Services Ltd

Highgate Care Services Ltd Locations in North Yorkshire (4)

 - Browse 4 Care Homes owned by Highgate Care Services Ltd in North Yorkshire
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Maple Court Care Home
182 Barrowcliff Road, Scarborough YO12 6EY 
9.5 49 reviews
Maple Court Care Home, Scarborough, North Yorkshire
"Friendly, helpful and caring staff, always considerate of my relatives needs and dignity Good facilities, always clean and well…"   Read all 49 reviews
  • from £1,390 / week
  • 64 Rooms
Location Type Care Home

Welcome to Maple Court a purpose built care home located in Scarborough the largest seaside town on the Yorkshire coast, providing high-quality care and support for older people. Each of the 64 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Crystal Court
Pannal Green, Pannal, Harrogate HG3 1LH 
9.2 63 reviews
Crystal Court, Harrogate, North Yorkshire
"Overall experience is very good. Very recent changes in management, so perhaps too soon to comment for experience of changes but looking…"   Read all 63 reviews
  • from £1,635 / week
  • 68 Rooms
Location Type Care Home

Crystal Court is a modern purpose-built Care Home located in the pretty village of Pannal immediately south from the spa town of Harrogate and easily accessible from the A61. Each of the 68 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Maple Lodge Care Home
Low Hall Lane, Scotton, Catterick Garrison DL9 4LJ 
9.0 103 reviews
Maple Lodge Care Home, Catterick Garrison, North Yorkshire
"Where do I start. Amazing staff as always. I have visited Maple Lodge on a few occasions and recently have noticed a nice change in…"   Read all 103 reviews
  • from £1,170 / week
  • 60 Rooms
Location Type Care Home

Maple Lodge Care Home is located on the edge of Scotton, a quiet village in the North Yorkshire countryside, just south of Richmond. The home is within reach of shops, amenities, public transport and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Sutton Hall & Sutton Lodge
Cornmill Walk, off Sutton Lane, Sutton in Craven, Keighley BD20 7EN 
9.0 53 reviews
Sutton Hall & Sutton Lodge, Keighley, North Yorkshire
"Excellent care home. In a fantastic location. The management are very helpful and readily answers any questions I raise. The staff are…"   Read all 53 reviews
  • from £1,135 / week
  • 60 Rooms
Location Type Care Home

Sutton Hall and Lodge care home in Sutton in Craven, North Yorkshire offers residents a welcoming home. Located a 10 minute journey from the two nearest town centres of Skipton and Keighley, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Highgate Care Services Ltd Reviews in North Yorkshire (268)

9.3

Highgate Care Services Ltd has a Group Review Score of 9.3 (9.277) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Highgate Care Services Ltd must have a Review Score.

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Review of

Maple Court Care Home

from Andrew N (Relative of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly, helpful and caring staff, always considerate of my relatives needs and dignity
Good facilities, always clean and well maintained. Activities arranged and residents encouraged to take part, but never pressured if they don't want to take part. Couldn't want for better for my relative.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Maple Court Team
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Review of

Crystal Court

from B A (Husband of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall experience is very good. Very recent changes in management, so perhaps too soon to comment for experience of changes but looking positive.
Reply from Paul Millar, Client Relations at Crystal CourtThank you for taking the time to review our home . Your kind words are greatly appreicated and I will of course share them with the Crystal Court team.
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Review of

Maple Court Care Home

from G C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Maple Court have always treated my mum with kindness and dignity. They take really good care of her and are always obliging in her needs.They always say hello to me when I visit and have a chat, make me cuppa, offer me some dinner and are very friendly. I know mum is safe and in good hands.
Reply from Paul Millar, Client Relations at Maple Court Care HomeMany thanks for taking the time to review our home . It is a pleasure to care for your Mum and we always look forward to your visits . Yoru kind words are greatly appreciated and I will of course share them with the Maple Court family
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Review of

Maple Court Care Home

from Lesley C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always speak highly of Maple Court. The care given to mum is exceptional; nothing is too much when asking about mum's health and well-being. Mum always looks clean and cared for; all staff are very friendly, approachable and treat mum with dignity and respect. Everyone goes above and beyond not only
for mum but for myself. I feel like they are part of our family. I know when I am unable to visit due to work, I know mum has all her needs fulfilled. I cannot fault anything. What an amazing home.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . It is a pleasure to care for your Mum and we e are thrilled that the service provided by the fabulous team at Maple Court is appreciated and gives you peace of mind . Your kind words are greatly appreciated and I will of course pass them on to the manager to share .
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Review of

Crystal Court

from Roger L (Husband of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been resident at Crystal Court for three years in the nursing dementia wing. Of the five homes we considered, Crystal Court was the best; I have just recommended it to a friend and, after she looked at two others, her husband is now at Crystal Court. The home is welcoming. The care staff
are excellent and, most importantly, we have continuity of care staff who have come to know my wife well which must, itself, improve her care. I visit daily and there is always a chair available (usually placed by my wife's chair in the lounge) ready for my visit. The home is cleaned daily and the rooms are excellent. Management is approachable and helpful.
Reply from Paul Millar, Client Relations at Crystal CourtMany thanks for taking the time to review our home . It is a pleasure to care for your wife and we always look forward to your visit . Your kind words are greatly appreciated and I will of course share them with the Crystal Court team.
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Review of

Maple Court Care Home

from Philip O (Son of Resident) assisted by family/friend published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my mother had been in hospital for a period of time it was a breath of fresh air for her to come to Maple Court. From the very start it could be seen that the staff were very caring and attentive to my mother's needs. As I live a distance away and could not visit on a regular basis the staff went
out of they way to take the phone to my mother. If mum was asleep they gave me an update. I can honestly say that mum is in safe and caring environment.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home. It is a pleasure to care for your Mum. Your kind words are greatly appreciated, and I will, of course, share them with the Maple Court Team
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Review of

Maple Lodge Care Home

from Bernard C (Son of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care my father gets is brilliant. He does moan, but that's my father, he always talks highly of the staff. He does complain about drafts from his bedroom door and window which is quite old and rotten. Overall he is happy clean and warm. He also has a good companion in his friendly Alison.
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Review of

Crystal Court

from P S (Daughter of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Crystal Court are always kind and compassionate. It's sad to see my mother declining due to dementia but she could not be in a better environment. I appreciate the freshly home-cooked food provided by their own chefs.
Reply from Paul Millar, Client Relations at Crystal CourtThank you for taking the time to review our home. It is a privilege to care for your Mum . Your kind words in recognising the great service the Crystal Court team provide is much appreciated and I will of course share them with the management and staff
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Review of

Crystal Court

from G B (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Impressed with the care and continuity of staff looking after my mum in the nursing dementia unit. Familiar friendly staff are so important to someone with dementia and they always greet me, and her, with a smile
Reply from Paul Millar, Client Relations at Crystal CourtThank you for taking the time to review our home . It is a privilege to care for your Mum. Your kind words are greatly appreciated and i will of course share them with the Crystal Court team . We look forward to seeing you again soon.
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Review of

Maple Court Care Home

from D J (Stepdaughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Anne came into Maple Court quite suddenly. She settled very quickly despite wondering a lot at night and is very happy. The care she receives is excellent from the manager to the domestics, and I can relax in the knowledge that she is content and safe. 100% happy.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . We are delighted at how your step mum has settled in and that the care provided has given you and your family peace of mind . Your kind words are greatly appreciated and I will of course pass them on to the Maple Court family .
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Review of

Maple Court Care Home

from Victor M (Son of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Starting with a visit to my mum's home prior to entering Maple Court we have found the management and staff to be informative, efficient and reassuring. Maple Court is a modern facility which meets my mum's needs well. It is kept clean, and the level of security for residents is efficient without being
overbearing for visitors.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . It is a pleasure to care for your Mum . Your kind words are greatly appreciated and I will of course share them with the team
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Review of

Maple Court Care Home

from Andrew L (Son-in-law of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been in Maple Court for respite care due to an episode of delirium. She has also been on respite for 1 week and 2 week stays early in the year. The staff have been amazing and couldn't have been more helpful. Due to her recent care we now feel she is happier and settled, and have
made the decision that she will stay at Maple Court as we know she will be well cared for and have a happier life.
Reply from Rachael Dunseath, Head of Marketing at Maple Court Care HomeThanks you for taking the time to leave a lovely review. We are delighted to hear that your Mum is so happy living with us.
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Review of

Maple Court Care Home

from N P (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had been deteriorating quite rapidly after his bowel cancer diagnosis, he had also had a couple of falls and fractured his hip, which required surgery. The care that he received in Maple Court was to a high standard. They did their utmost best to prevent more falls, they also kept me informed at
all times. The manager was very concerned and always put his best interests and wishes first.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home. Your kind words are greatly appreciated and I will of course share them with the Maple Court family
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Review of

Maple Court Care Home

from Stephen B (Son of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent so happy to see mother engaged and relaxed, personal appearance and attentive, all clean and tidy - lovely visit.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home .It is a pleasure to care for your mother and always know you are welcome anytime at Maple Court. Your kind words are greatly appreciated and I will of course share them with the team .
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Review of

Maple Court Care Home

from Nick W (Grandson of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming, all staff lovely and caring, always clean and tidy. Lovely place for my granny to make home.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . Your kind words are much appreciated and I will of course share them with the Maple Court family
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Review of

Maple Court Care Home

from Mark M (Son of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A friendly, clean and bright experience when first entering Maple Court Care Home. The lift up to the dementia floor can at times feel daunting, as sometimes, some of the residents can be unsettled, which makes me appreciate the wonderful, caring effort that the care home staff put in to looking after
and providing such good care to all the residents, no matter what stage they are at with their illness. All the staff I have met are very professional, caring and give off excellent vibes to all residents and visitors. A first-class care home.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home. Your kind words in recognising the brilliant staff team are much appreciated and I will of course share with them .
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Review of

Maple Lodge Care Home

from E K (Next of Kin) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start.
Amazing staff as always.
I have visited Maple Lodge on a few occasions and recently have noticed a nice change in atmosphere. They have started decorating and it has a lovely homely feel. Staff appear happy and well supported to be their best. New home manager is approachable, transparent
and knows each resident like her own family.
If you are looking for respite or long term care, defiantly consider Maple Lodge.
Keep up the hard work, we will see you soon.
Reply from Paul Millar, Client Relations at Maple Lodge Care HomeThank you for taking the time to review our home and recognising the positive changes being made . Your kind words are greatly appreciated and I will of course share them with the Maple Lodge family .
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Review of

Sutton Hall & Sutton Lodge

from M S (Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. In a fantastic location. The management are very helpful and readily answers any questions I raise. The staff are wonderful, empathetic, and take great care of the residents. The rooms are a good size with a brilliant en-suite. The room furniture is top quality. The room is very
well decorated and light and airy. Food and drinks are good quality and plentiful. Laundry is also excellent and a big bonus. I cannot find any fault at all.
Reply from Paul Millar, Client Relations at Sutton Hall & Sutton LodgeThan you for choosing Sutton Hall & Lodge for your care and taking the time to review us . I will of course make sure your kind words are shared with the team .
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Review of

Maple Court Care Home

from Fay G (Friend of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend, Vivien, began living at Maple Court in July 2025. It was obvious that very quickly she became part of the Maple Court 'family'. The staff obviously like her and treat her with great respect. She feels very safe at Maple Court.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . We too are delighted how Vivien has settled into life and quickly become a big part of the "Maple Court family" . Your kind words are greatly appreciated and I will of course pass them on to home team .
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Review of

Sutton Hall & Sutton Lodge

from S G (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the service is good. My only complaint is the loss of clothes, bags, shoes etc. Everything is labelled. My mother always says to me that she is spoilt.
Reply from Paul Millar, Client Relations at Sutton Hall & Sutton LodgeThank you for taking the time to review our home . Your comments are greatly received and allows us to continually develop our service . Please reach out to our Home Manager who will be happy to talk through your concerns regarding missing items . I will of course share them with the Sutton Lodge family .
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Awards / Recognitions (0)

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