Care Home Owned by Highgate Care Services Ltd in Nottinghamshire

was clean and spacious with plenty of storage. We supplied her with a TV in the room.

She loved that the staff all spoke when they saw her that they have a smoking area outside and she was able to have her hair done weekly.

We appreciated that she was safe and well cared for.

of menus daily. My mother has never been a people person, but the staff are encouraging and always engage with her. She now classes Clipstone as her home where as before she always wanted to live somewhere else. I had been recommended Clipstone from a friend who's husband resided there. Compared to other homes Clipstone is good value for money!

The rooms, in fact everywhere is kept spotlessly clean.

him. I could not wish for my father to be cared for any more than he is. The staff (carers, cleaners, cooks, admin's) are wonderful and it is plain to see that they really do care about the residents. I would not hesitate to recommend this establishment.

programme and Christmas was such a fun time with different things happening every day. I cannot thank them enough.

entertained.
I would have no hesitation in recommending Clipstone to anyone looking for a care home place for their loved one.

spend hours in the dining rooms. The activities group is making advances and use them. The staff always treat the residents kindly even when they are short staffed. One thing I cannot get used to is the amount of noise in the corridors some nights. The staff call to one another and the residents play music and have televisions on after 11pm and before 8am even with bedroom doors open. The food is fair, mostly from frozen foods and repetitive. I enjoy the puddings. The rooms have some cleaning each day but the laundry can take some time to return. I am leaving soon but I have been promised I can come back if I need the support. The place is the problem. There are very large trees around the building which in Summer makes some rooms very dark and then in Autumn the billions of leaves cover the footpaths which makes them very dangerous for those who like a bit of fresh air and exercise.

have any queries, they are always happy to help.

and have always found mum's dementia needs to have been met above and beyond. A very well deserved thank you to all of the staff and management.

are all home cooked and very tasty and nutritious. It is a happy place to live and work. Everyone takes the time to talk to you. The bedrooms are spacious, en-suite and kept very clean. My brother has recently had a terminal diagnosis and the staff, from the manager down, are very caring and helpful.
I would recommend Clipstone Hall to anyone.