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Care Homes Owned by Highgate Care Services Ltd in West Yorkshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Highgate Care Services Ltd in West Yorkshire

Only the locations & reviews in West Yorkshire for Highgate Care Services Ltd are showing below.

View the details of all 25 locations (with 1466 reviews) owned by Highgate Care Services Ltd

Highgate Care Services Ltd Locations in West Yorkshire (6)

 - Browse 6 Care Homes owned by Highgate Care Services Ltd in West Yorkshire
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Priestley Care Home
Market Street, Birstall, Batley WF17 9EN 
9.6 58 reviews
Priestley Care Home, Batley, West Yorkshire
"My sister's room and bedding is always lovely and clean, the food is really good, all the staff are great, she is always nice and clean.…"   Read all 58 reviews
  • from £1,295 / week
  • 40 Rooms
Location Type Care Home

Priestley Care Home in Birstall offers high-quality residential care as well as respite care. There are 40 ensuite bedrooms and residents are encouraged to decorate their rooms with personal items ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
The Hawthornes
Mill Lane, Bradford Road, Birkenshaw, Bradford BD11 2AP 
9.5 82 reviews
The Hawthornes, Bradford, West Yorkshire
"Since my dad arrived at the home he has been treated wonderfully. All the staff are caring and lovely. All our questions have been answered…"   Read all 82 reviews
  • from £1,215 / week
  • 40 Rooms
Location Type Care Home

Welcome to The Hawthornes Care Home, located in Birkenshaw a small village located between Bradford and Leeds. Birkenshaw’s well-kept and elevated position ensures surprisingly green views and is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Sycamores
Norton Road, Wakefield WF1 3PB 
9.4 48 reviews
The Sycamores, Wakefield, West Yorkshire
"My aunty has been at the home for 16 months. The care + attention she recieves is outstanding since being there she is living her life not…"   Read all 48 reviews
  • from £1,365 / week
  • 56 Rooms
Location Type Care Home

The Sycamores care home in Wakefield provides comfort and high quality care in an inviting home. Caring, trained staff give individualised care and champion independence and personal choice. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Highfield Care Centre
1 Leeds Road, Allerton Bywater, Castleford WF10 2DY 
9.4 54 reviews
Highfield Care Centre, Castleford, West Yorkshire
"I am very satified with the care my mum recieves. I never thought she would settle in to a care home and it is thanks to the lovely…"   Read all 54 reviews
  • from £1,275 / week
  • 88 Rooms
Location Type Care Home

Highfield Care Centre is a modern purpose-built care home with a large patio and garden area. Situated in the village of Allerton Bywater, Highfield Care Centre is offering care and support for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
York House
Old Bank Road, Earlsheaton, Dewsbury WF12 7AH 
9.3 42 reviews
York House, Dewsbury, West Yorkshire
"Mum settled in really well. Seems content and happy with her room. The staff are very friendly and helpful and chat with the residents…"   Read all 42 reviews
  • from £1,340 / week
  • 36 Rooms
Location Type Care Home

Welcome to York House Care Home in Dewsbury, West Yorkshire The devoted and compassionate team care for Residents living with a range of needs, including dementia. York House has a warm, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Rastrick Hall & Grange
Close Lea Avenue, Rastrick, Brighouse HD6 3DE 
9.2 65 reviews
Rastrick Hall & Grange, Brighouse, West Yorkshire
"I was a bit worried that my wife would not settle in a care home but the staff were very supportive and caring.this made it easier to get…"   Read all 65 reviews
  • from £1,280 / week
  • 79 Rooms
Location Type Care Home

Rastrick Hall and Grange, operated by Highgate Care, is a distinguished care home situated in the charming town of Brighouse. Offering both residential and dementia care, the home prides itself on ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Highgate Care Services Ltd Reviews in West Yorkshire (349)

9.3

Highgate Care Services Ltd has a Group Review Score of 9.3 (9.277) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Highgate Care Services Ltd must have a Review Score.

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Review of

Highfield Care Centre

from Angela W (Daughter of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very satified with the care my mum recieves. I never thought she would settle in to a care home and it is thanks to the lovely pleasant attitude of the staff that she has done so.
My mum has been in the home for six months and i or other members of family visit every day. In that time we have
only ever seen happy and caring staff.
Reply from Paul Millar, Client Relations at Highfield Care CentreThank you for taking the time to visit our homes . We are delighted at how well your Mum has settled in and we look forward to seeing you and your family next time you visit . Your kind words are greatly appreciated and I will of course share them with the Highfield family .
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Review of

Rastrick Hall & Grange

from Leslie S (Husband of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was a bit worried that my wife would not settle in a care home but the staff were very supportive and caring.this made it easier to get her to settle in. She now seems to accept things now she is getting to know the staff. I can't find fault with them, friendly but still work as a team. She is looked
after with care.
Reply from Paul Millar, Client Relations at Rastrick Hall & GrangeThank you for taking the time to review our home . It is a delight to care for your wife and we are dleighted at how she has settled in .
Your kind words are greatly appreciated and I will of course share them with the Rastrick family
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Review of

Priestley Care Home

from J C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kitchen: they alway go that extra mile.
Care/support: very caring with mum and give excellent support to the rest of the family.
Staff: there is a fantastic team at Priestley nothing is too much trouble. When mum as a bad day. They can handle her so well. But there is 5% of the staff. Where the
care is not at the same standard.
Management: I have hot met the ladie incharge due to illness (I wish her all the best) but Josh as really step up. He is so passionate about the home. (You need to look after him, we don't want him headhunted)
Reply from Paul Millar, Client Relations at Priestley Care HomeThank you for taking the time to review our home . All feedback is welcomed and allows us to continually develop our service. Your kind words and advice are greatly appreciated and I will of course pass them on to the Priestley family
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Review of

The Sycamores

from Karen K (Niece of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunty has been at the home for 16 months. The care + attention she recieves is outstanding since being there she is living her life not existing. The range of events and activities is fabulous. She has made some wonderful friends including staff was treat the residents with utter respect. We have
also made life long friends. Cant thank them enough for what they do day in day out so very grateful.
Reply from Paul Millar, Client Relations at The SycamoresThank you fro taking the time to review our home . It is a pleasure to care for your aunt . Your kind words are greatly appreciated and I will of course share them with The Sycamores team . We look forward to seeing you again soon.
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Review of

The Hawthornes

from Helen P (Daughter of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dad arrived at the home he has been treated wonderfully. All the staff are caring and lovely. All our questions have been answered straightaway. Dad is very well cared for and we cannot ask for more than that.
Reply from Paul Millar, Client Relations at The HawthornesThank you for taking the time to review our home . It is a pleasure to care for your Dad . Your kind words in recognising the fabulous team at The Hawthornes is much appreciated and I will of course share with them .
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Review of

The Hawthornes

from Julie I (Friend of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although the care is generally good, it can vary at the times when agency staff have to be used. I have rated the food very poor because of the quality of the food. The kitchen staff do their best.
Reply from Joanne Davy, Home Manager at The HawthornesThank you for taking the time to share your feedback. We are sorry to hear that your experience with the food did not meet your expectations.
We regularly review our menus, hold resident feedback meetings, and make adjustments based on preferences and suggestions. Your comments have been shared with our kitchen team so that we can look carefully at where we can do better.
We would welcome the opportunity to discuss this with you further and understand more about your concerns. Please feel free to contact the home directly so we can address this personally.
Thank you again for your feedback - it helps us
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Review of

York House

from S S (Son-in-law of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled in really well. Seems content and happy with her room. The staff are very friendly and helpful and chat with the residents regularly. All in all we are very happy that we were able to find a room for her here.
Reply from Paul Millar, Client Relations at York HouseThank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the York House team
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Review of

York House

from J S (Daughter of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum recently moved to York House three months ago. Mum has settled so well. We feel reassured that mum is safe and being cared for. She has a lovely room she where was encouraged to bring some of her belongings, pictures own tv and chair. The manager is amazing, so approachable all the staff have
good relationships with residents always lots of interaction with everyone mum enjoys the food and there is always some activities going on. Mum is happy and her daughters are very happy. We feel she is in a fantastic residence.
Reply from Paul Millar, Client Relations at York HouseMany thanks for taking the time to review our home . We are delighted at how Mum has setlled in and the fact that the care provided is giving your family peace of mind . Your kind words are greatly appreciated and I will of course share them with the York House family .
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Review of

York House

from Alison H (Daughter of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall experience good clean home. Lovely staff, very helpful nothing too much trouble.
Reply from Paul Millar, Client Relations at York HouseThank you for taking the time to review our home .
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Review of

Highfield Care Centre

from V S (Power of Attorney of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience is only from January 2026 when residency took place. But confirm that the help/assistance given to me, and intimately to making the transition easier has been commendable to date.
Reply from Paul Millar, Client Relations at Highfield Care CentreThank you for taking the time to review our home .
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Review of

Highfield Care Centre

from Alana S (Granddaughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are fantastic. The level of care and kindness is great. We do always have to come and visit at meal times, as my nan requires her food to be cut up, and this regularly isn't done. The accommodation is always spotless, and my nan really enjoys the activities. Overall, it's taken her a while
to settle in, but she is very happy and settled now, thanks to the staff. Meals could be plated better, e.g., peas on the side.
Reply from Paul Millar, Marketing Manager at Highfield Care CentreThank you for taking the time to review our home . We are delighted at how your Gran has settled in and is enjoying life at Highfield Care Centre. Your kind words are greatly appreciated and I will of course share them with the Highfield team
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Review of

Highfield Care Centre

from D V (Brother of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place with staff that care.
Reply from Paul Millar, Client Relations at Highfield Care CentreMany thanks for taking the time to review our Care home.
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Review of

Priestley Care Home

from Janet S (Sister of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister's room and bedding is always lovely and clean, the food is really good, all the staff are great, she is always nice and clean. They need more staff on shift, 4 would be better on each floor, as staff have to feed people as the dementia gets worse. I go and feed my sister at tea time. If someone
is poorly, it takes away one staff if an ambulance has to come.
Reply from Rachael Dunseath, Head of Marketing at Priestley Care HomeThank you for taking time to leave a lovely review. We will make sure your team get all your feedback.
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Review of

Highfield Care Centre

from Pam G (Daughter-in-law of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is very well looked after in Highfields. Staff are great. Very happy with her care.
Reply from Rachael Dunseath, Head of Marketing at Highfield Care CentreThank you for taking time to leave a review. It's lovely to hear that you are so happy with her care.
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Review of

Highfield Care Centre

from David T (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've got both parents here and staff are excellent with them. As far as we know the food is good. With each parent on different floors we see all staff who are friendly and helpful.
Reply from Rachael Dunseath, Head of Marketing at Highfield Care CentreThank you for entrusting the care of your parents to our team. We are happy to hear the lovely feedback regarding our staff.
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Review of

York House

from Annmarie S (Stepdaughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
AVOID, AVOID,AVOID!!!
My step dad was in there from February and had 5 falls and 3 times ended up with hospital admission, the first time he was admitted to hospital the staff didnt inform family. They did nothing to lower the risks of him falling out of bed, We asked for a bed rail assessment doing
in September but this was refused. Management clearly don't care about residents health and safety.
Finally After his final admission to hospital in December 2025 after falling out of bed again he never returned to this shambles they call a care home.
Reply from Paul Millar, Client Relations at York HouseThank you for taking the time to share your feedback. We truly value all comments, as they help us to reflect and continue improving the care and support we provide.
We are very sorry to hear that you feel your expectations were not met in relation to your stepfather's care. We understand how upsetting this situation must have been for you and your family, and we regret the distress this has caused.
The York House team is deeply committed to providing safe, compassionate care and supporting residents' quality of life. This commitment was reflected in the positive outcome of our most recent CQC inspection, but we recognise that individual experiences matter greatly and will always take feedback seriously.
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Review of

The Hawthornes

from Barbara H (Respite Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at 'The Hawthornes' has been a delight. Everyone has been so kind and caring and nothing has been too much trouble. The room has been very comfortable, the food very tasty and enjoyable with a 'home cooked' feel. I could not have been looked after better anywhere and would be very happy to come
again.
Reply from Joanne Davy, Home Manager at The HawthornesThank you so much for this lovely review it was a pleasure to have you stay with us and we hope you are managing well no you are home again.
i will pass on your kind words to the staff team
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Review of

The Hawthornes

from Chris B (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very dedicated and always on the lookout for residents who may needs help, they also take time to sit and talk to the residents keeping them happy, all the staff are excellent.
Reply from Joanne Davy, Home Manager at The HawthornesThank you so much for your very kind words, I will pass on your compliments to the staff team
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Review of

Rastrick Hall & Grange

from G W (Resident) published on 26 November 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole good, medication and dosage can be immediate.
Reply from Paul Millar, Client Relations at Rastrick Hall & GrangeThank you for reviewing our home and coosing Rastrick Hall & Grange for your care .
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Review of

York House

from Garry P (Son of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care for my mother the staff are fantastic dealing with her. It is a great comfort to me knowing she is well looked after and safe. Can't thank them enough.
Reply from Paul Millar, Client Relations at York HouseThank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course sahre them with the York House family .
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Awards / Recognitions (0)

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