Maple Court Care Home

182 Barrowcliff Road, Scarborough YO12 6EY
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9.6 56 Reviews
  • Maple Court Care Home, Scarborough
Welcome to Maple Court a purpose built care home located in Scarborough the largest seaside town on the Yorkshire coast, providing high-quality care and support for older people.

Each of the 64 ensuite bedrooms is furnished to a high standard, offering Residents the chance to enjoy comfort and tranquillity. At Maple Court providing independence and choice is very important – a reason residents are encouraged to personalise their rooms with their own belongings to help them feel at home.
Life at Maple Court should include the best care, the best of life in the best environment.

All Highgate Care residents are supported to live an active and fulfilled life. The person-centred care ethos puts resident’s health and wellbeing central to everything providing a truly holistic care package.

The facilities at Maple Court allow residents to enjoy other everyday routines that promote independence, from utilising the luxurious nail and hair salon, enjoying the gardens and terraces or simply catching up with friends in the lounges.

Maple Court has a busy activities timetable, built around the key goals of mental stimulation, increased mobility and social engagement. Activities include arts and crafts sessions, gardening, exercise classes, cinema nights, quizzes, musical performances, and pamper sessions. There will be a great variety of activities to try, with new activities added frequently.

The in-house chefs will prepare exceptional food from fresh, seasonal produce that’s locally sourced where possible. Menus will include a mix of delicious and nutritious options including traditional classic meals, Residents’ favourites and exciting international cuisine.
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Care Provided by Maple Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1390
  • Self-Funded Residential Dementia Care: from £1425
  • RESPITE Self-Funded Residential Care: from £1390
  • RESPITE Self-Funded Residential Dementia Care: from £1425

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

The price(s) shown are provided by the care home. Contact Maple Court Care Home for full pricing details and T&Cs.

Contact Maple Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Maple Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Bayes (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors Welcome throughout the day

Parking

  • Free Parking On Site

Maple Court Care Home Reviews (56)

9.6

Maple Court Care Home has a Review Score of 9.6 (9.616) out of 10, based on 31 reviews in the last 2 years.
Over all time Maple Court Care Home has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Maple Court Care Home
  • 19
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  • 5
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Total of 56, showing 1-20
Review from M A (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with the care my um receives at Maple Court. The staff are friendly and helpful. The moving in touches such as the welcome home banner and special cake were such a lovely thing to do. Mum is well cared for and seems happy living at Maple Court. I would highly recommend this care
home.
Reply from Michael Wood, Content Marketing Manager at Maple Court Care HomeThank you so much for your review of Maple Court. It is great to hear how well your mum has settled in and the appreciation for the thoughtful touches the home has provided such as a welcome home banner and cake. Your kind words are much appreciated.
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Review from D A (Wife of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Maple Court provides my husband with a safe, caring environment. Staff act upon any concerns raised promptly. The atmosphere is happy and staff seem to enjoy their work.
Reply from Michael Wood, Content Marketing Manager at Maple Court Care HomeThank you for your feedback and comments about the care your Husband is receiving at Maple Court. The team take huge pride in the care that they provide, so your words about the friendly atmosphere and proactive staff are much appreciated.
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Review from A A (Son of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing is too much trouble for the manager and staff at Maple Court. My Dad has been made to feel so at home here in a very short time. They even arranged an anniversary afternoon tea for my Mum and Dad which was delicious. All the staff are lovely and my parents are safe and well cared for.
Reply from Michael Wood, Content Marketing Manager at Maple Court Care HomeThank you so much for your kind words. We are delighted to hear how happy your Dad is with the care he is receiving, especially the little details that the home have made with the anniversary tea for your Mum and Dad. The Maple Court team take huge pride in the care they deliver so your words are much appreciated.
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Review from Rebecca B (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very friendly and are looking after my dad very well. I have no concerns at all as he is very happy. The entertainment and activities he enjoys too.
Reply from Michael Wood, Content Marketing Manager at Maple Court Care HomeThank you for your kind words and comments about the care your dad receives and the activities that he enjoys. The team at Maple Court take huge pride in the care they provide so your feedback is much appreciated.
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Review from Stuart M (Husband of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately, my wife fell in December 2025, broke a couple of bones in her feet, and the Line Manager SS deemed that I could stay at the home with carers, but I was put into Maple Court Care Home. I was very reluctant at first, but I was made to feel at home by the friendly staff and residents. A
lovely atmosphere of kindness and warmth has made my stay as comfortable as at home. My wife is also improving with the care; we were cared for at home.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . It was a pleaure to care for you . Your kind words are greatly appreciated and I will share them with the Maple Court family.
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Review from Ray C (Grandson of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't thank Maple Court enough for giving my nana a place here! It has done her the world of good. Nothing is ever too much for the staff to help. I would wholeheartedly recommend Maple Court to anyone!
Reply from Paul Millar, Marketing Manager at Maple Court Care HomeThnak you choosing Maple Court for your Nana's care and taking the time to review us . Your kind words are much appreciated and i will of course share them with the maple Court family .
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Review from L M (Son of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care Home's is all new to me on an immediate family situation but I have experienced visiting grandparents in the past. I find Maple Court a very well run organisation with good friendly staff with good knowledge within the sector that they work in. I find the facilities for mums care to be excellent,
from the cleansenus of the home, from good housekeeping, the staff dealing with one-to-one situations, and with group get-togethers. I also find it is a safe environment for the residents and staff, also knowing that mum's later years will be pleasant at this home.
Reply from Paul Millar, Client Relations at Maple Court Care HomeMany thanks for taking the time to review our home . it is a pleasure to care for your Mum .Your kind words are greatly appreciated and I will of course share them with the team.
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Review from Andrew N (Relative of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly, helpful and caring staff, always considerate of my relatives needs and dignity
Good facilities, always clean and well maintained. Activities arranged and residents encouraged to take part, but never pressured if they don't want to take part. Couldn't want for better for my relative.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Maple Court Team
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Review from G C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Maple Court have always treated my mum with kindness and dignity. They take really good care of her and are always obliging in her needs.They always say hello to me when I visit and have a chat, make me cuppa, offer me some dinner and are very friendly. I know mum is safe and in good hands.
Reply from Paul Millar, Client Relations at Maple Court Care HomeMany thanks for taking the time to review our home . It is a pleasure to care for your Mum and we always look forward to your visits . Yoru kind words are greatly appreciated and I will of course share them with the Maple Court family
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Review from Lesley C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always speak highly of Maple Court. The care given to mum is exceptional; nothing is too much when asking about mum's health and well-being. Mum always looks clean and cared for; all staff are very friendly, approachable and treat mum with dignity and respect. Everyone goes above and beyond not only
for mum but for myself. I feel like they are part of our family. I know when I am unable to visit due to work, I know mum has all her needs fulfilled. I cannot fault anything. What an amazing home.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . It is a pleasure to care for your Mum and we e are thrilled that the service provided by the fabulous team at Maple Court is appreciated and gives you peace of mind . Your kind words are greatly appreciated and I will of course pass them on to the manager to share .
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Review from Philip O (Son of Resident) assisted by family/friend published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my mother had been in hospital for a period of time it was a breath of fresh air for her to come to Maple Court. From the very start it could be seen that the staff were very caring and attentive to my mother's needs. As I live a distance away and could not visit on a regular basis the staff went
out of they way to take the phone to my mother. If mum was asleep they gave me an update. I can honestly say that mum is in safe and caring environment.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home. It is a pleasure to care for your Mum. Your kind words are greatly appreciated, and I will, of course, share them with the Maple Court Team
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Review from D J (Stepdaughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Anne came into Maple Court quite suddenly. She settled very quickly despite wondering a lot at night and is very happy. The care she receives is excellent from the manager to the domestics, and I can relax in the knowledge that she is content and safe. 100% happy.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . We are delighted at how your step mum has settled in and that the care provided has given you and your family peace of mind . Your kind words are greatly appreciated and I will of course pass them on to the Maple Court family .
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Review from Victor M (Son of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Starting with a visit to my mum's home prior to entering Maple Court we have found the management and staff to be informative, efficient and reassuring. Maple Court is a modern facility which meets my mum's needs well. It is kept clean, and the level of security for residents is efficient without being
overbearing for visitors.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . It is a pleasure to care for your Mum . Your kind words are greatly appreciated and I will of course share them with the team
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Review from Andrew L (Son-in-law of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been in Maple Court for respite care due to an episode of delirium. She has also been on respite for 1 week and 2 week stays early in the year. The staff have been amazing and couldn't have been more helpful. Due to her recent care we now feel she is happier and settled, and have
made the decision that she will stay at Maple Court as we know she will be well cared for and have a happier life.
Reply from Rachael Dunseath, Head of Marketing at Maple Court Care HomeThanks you for taking the time to leave a lovely review. We are delighted to hear that your Mum is so happy living with us.
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Review from N P (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had been deteriorating quite rapidly after his bowel cancer diagnosis, he had also had a couple of falls and fractured his hip, which required surgery. The care that he received in Maple Court was to a high standard. They did their utmost best to prevent more falls, they also kept me informed at
all times. The manager was very concerned and always put his best interests and wishes first.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home. Your kind words are greatly appreciated and I will of course share them with the Maple Court family
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Review from Stephen B (Son of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent so happy to see mother engaged and relaxed, personal appearance and attentive, all clean and tidy - lovely visit.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home .It is a pleasure to care for your mother and always know you are welcome anytime at Maple Court. Your kind words are greatly appreciated and I will of course share them with the team .
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Review from Nick W (Grandson of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming, all staff lovely and caring, always clean and tidy. Lovely place for my granny to make home.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . Your kind words are much appreciated and I will of course share them with the Maple Court family
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Review from Mark M (Son of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A friendly, clean and bright experience when first entering Maple Court Care Home. The lift up to the dementia floor can at times feel daunting, as sometimes, some of the residents can be unsettled, which makes me appreciate the wonderful, caring effort that the care home staff put in to looking after
and providing such good care to all the residents, no matter what stage they are at with their illness. All the staff I have met are very professional, caring and give off excellent vibes to all residents and visitors. A first-class care home.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home. Your kind words in recognising the brilliant staff team are much appreciated and I will of course share with them .
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Review from Fay G (Friend of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend, Vivien, began living at Maple Court in July 2025. It was obvious that very quickly she became part of the Maple Court 'family'. The staff obviously like her and treat her with great respect. She feels very safe at Maple Court.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . We too are delighted how Vivien has settled into life and quickly become a big part of the "Maple Court family" . Your kind words are greatly appreciated and I will of course pass them on to home team .
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Review from Les M (Husband of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is very good, everyone is pleasant and kind. The home is right for me and Vera. I am offered lunch if I am visiting, to encourage her to eat. I am more than happy with the service.
Reply from Paul Millar, Client Relations at Maple Court Care HomeThank you for taking the time to review our home . It is a pleasure to care for your wife and we always look forward to welcoming you into Maple Court. Your kind words are greatly appreciated and I will of course share them with the team
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Current Review Score: 9.6 (9.616)

Overview of Review Score

The Review Score of 9.6 (9.616) out of 10 for Maple Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.616 for Maple Court Care Home is calculated as follows: ( (272 Excellents x 5) + (74 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 367 Ratings = 4.616
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Maple Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Maple Court Care Home

What types of Care is Maple Court Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Maple Court Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Maple Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Maple Court Care Home to the centre of Scarborough?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maple Court Care Home to verify any information. View our terms and conditions. Maple Court Care Home has an Enhanced Service - more info.