






Welcome to Maple Court a purpose built care home located in Scarborough the largest seaside town on the Yorkshire coast, providing high-quality care and support for older people.
Each of the 64 ensuite bedrooms is furnished to a high standard, offering Residents the chance to enjoy comfort and tranquillity. At Maple Court providing independence and choice is very important – a reason residents are encouraged to personalise their rooms with their...
Care Provided by Maple Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Maple Court Care Home for full pricing details and T&Cs.
Contact Maple Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Sarah Bayes(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Visitors Welcome throughout the day
Parking
- Free Parking On Site
Maple Court Care Home Reviews (59)
Maple Court Care Home has a Review Score of 9.7 (9.737) out of 10, based on 33 reviews in the last 2 years.
Over all time Maple Court Care Home has 59 reviews.
Mum received excellent care when in Maple Court, I would say, far better than when she was in the hospital. It was good to see the same members of staff as they tried very hard to get her to eat and take her tablets and supplements as her dementia was getting worse. Towards the end of her life, she was bedbound, and they looked after her very well, regarding keeping her clean and assisting when needed to open her bowels, etc. I would not hesitate to recommend this care home to friends and family.
Dear Susan, many thanks for taking the time to review our home. It was a pleasure to care for your Mum. Your kind words are greatly appreciated, and I will, of course, pass them on to the Maple Court family.
In my opinion, Maple Court is not safe for vulnerable people.
Many thanks for taking the time to review our care home. All feedback is welcomed and allows us to continually develop our service. I do however dispute your point in respect of the standard of care. In the latest CQC report dated May 2023 Maple Court maintained the rating of GOOD in...
Pleasant and friendly staff offering a safe place for some respite care. Belongings were taken care of. Mum said everyone was kind.
My experience of Maple Court Care Home has been good - my mum was there for a year before moving to a nursing home. The staff are caring and the management is very good. No care home is perfect but the team at Maple Court are friendly, helpful and most importantly, view the resident as someone to be cared for and looked after. I'm very happy to recommend Maple Court.
Dear Nick, many thanks for taking the time to review our home. It is our pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the Maple Court family.
My husband was warmly welcomed and shown a very pleasant room with a walk-in shower. The staff are all helpful and extra good with relatives, even brought in extra furniture to facilitate relatives comfort. The food was good, especially puddings!
Many thanks for taking the time to review our home. It is our pleasure to care for your husband. Your kind words are greatly appreciated and I will of course pass them on to the Maple Court family.
In my experience, the care home staff have been totally sensitive to Mum's needs and very supportive of her during what turned out to be her final months. They proved to be caring and professional at all times and Mum was always treated with dignity and respect.
I was kept fully informed of Mum's condition and was alerted in good time when mum started to fail so that I could be with her at the end.
My opinion of this care home is totally positive and I would not hesitate to recommend it to anyone.
Many thanks for taking the time to review our home. It was our privilege to care for your Mum; she is sadly missed. Your kind words are greatly appreciated, and I will, of course, pass them on to the Maple Court family.
We would recommend the home to anyone who's looking for a professional but home from home environment! Thank you to all of the staff.
Many thanks for taking the time to review our home. It is a privilege to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to the Highfield family.
Maple Court is a warm and welcoming care home with dedicated staff who support their residents with respect, empathy and dignity. Staff are approachable and are always available to offer support and advice to residents. My mum was very happy at Maple Court, and we are very grateful to all the staff for the care and support Mum, my sister and myself received over Mum's final days.
Maple Court is an excellent care home. My husband has had the most brilliant, caring and dignity for himself by all the staff and management these past four and a half years. They could not have cared for him any better, I would say by what I have heard about other care homes in Scarborough, Maple Court and Castle Grange are far superior to others.
Your kind words are greatly appreciated and I will of course pass them on to Valda and the Maple Court colleagues.
Last night a staff member called both me and my brother to do with my mum. He was very friendly and clear and explained things perfectly. He really knew my mum.
We've been very impressed and a big thank you to all the staff at Maple Court for all their care.
Afternoon Stuart,
Thank you so much for your review and thank you so much for your kind and caring words and we will continue to deliver the highest standard of care.
During my time here, I have been looked after extremely well with advice on my care always being given. I would like help in being able to return to a flat with care able to by needs.
Regards
KR Husband
COVID has made the past year extremely difficult but having transferred my wife from another care home to Maple Court, it has been the best decision of my life and I cannot thank the staff enough for looking after her with such care and consideration. I like to think that she kept the staff entertained as she had with me for 56 years of marriage - I thank you all.
Thank you for the positive review, I am really pleased that this has been a positive experience for yourself and your wife. I will share with the team at Maple Court and we will continue to provide a high standard of care and support.
Unfortunately with COVID, I haven't been able to see my sister - but based on previous months I can only speak highly of all areas.
I would like to thank you for your positive review, I will feedback this information to the team and will continue to provide a high standard of care.
Maple Court took all the stress away when accepting my mum for respite care, since then they have cared for my mum making sure she has all she needs and all staff work within a person-centred approach. Nothing is too much trouble, the home makes sure you are informed every step of the way. Mum is now end of life and all staff have been very accommodating and kind and caring.
After much thought and having looked at several other care homes, my mum went to live at Maple Court, as we felt it was by far the best. As Mum was leaving her home of 62 years we were concerned as to how or if she would settle in. Within days it became clear that the care, compassion and professionalism of the team at Maple Court meant she soon settled in. After a few weeks, it was clear that Mum was brighter, more content and relaxed and had settled into her new environment. She was mentally and physically improved, making new friends and interacting with members of the team and other residents. Clearly, anyone who is nearly 95 will have health issues, when these have arisen the manager and her senior team have kept us fully informed, when they felt some changes were needed we met via Teams (due to Covid) and discussed in detail and agreed the best way forward. At Maple Court, they use their expertise in a collegiate approach to ensure the best for the residents and their families.
Thank you for your very kind and thoughtful feedback, Maple Court under the new management structure strive to provide the highest standards of care, it is pleasure to be part of your mother's life and your own and we will always continue to look at ways in which we can continually improve the experiences for everyone we care for in our home.
Acknowledged as soon as arrived by a senior carer. Mother brought down promptly from upstairs for a visit in room downstairs. Mother collected again after 20 minutes and taken back upstairs for a cup of tea. Her needs are being looked after. Staff friendly and helpful.
Thank you for your comments, we really appreciate your feedback, it enables us to continue to look at our standards and continually improve our service, I will advise the team of your review in our next team meeting. Many thanks.
My mother has been extremely ill, coming out of the hospital in April and not expected to survive longer than two weeks. The nurses and carers have been wonderful, caring for her as if she were their own mother. I have been able to sit outside her patio door to chat and read to my mother at a safe distance. Her appetite has returned, she's eating very well and has even gained weight! Her doctor is amazed! Knowing that my mother is being so well cared for is a huge comfort to me. The administrator has also been extremely kind.
My father has been in Maple Court for some months now. The staff are always helpful and make the residents comfortable. The nursing care, in my opinion, is good. The food, however, could be better as the choice of food for tea time is limited, soup and sandwiches or burgers, hot dogs, cheese pasties, beans on toast, which I would consider suitable or nutritious. However, if this food is appealing to some residents then they would be OK here. The internet connection is poor if you require it for TV or devices.
I have been in many care homes in Scarborough which I have found substandard in every way which is why I was relieved to have discovered Maple Court. My mother only resident there for a few weeks over September and October 2018. Although not perfect it became very obvious that Maple Court was totally committed to getting everything right by investing in their staff training and getting the management working better for all. I always found them approachable and eager to rectify any arising problems and focused on getting the detail right. I would not hesitate in recommending Maple Court to anyone as it is striving to become an excellent nursing home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 May 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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