Maple Court Care Home

Care Home's is all new to me on an immediate family situation but I have experienced visiting grandparents in the past. I find Maple Court a very well run organisation with good friendly staff with good knowledge within the sector that they work in. I find the facilities for mums care to be excellent, from the cleansenus of the home, from good housekeeping, the staff dealing with one-to-one situations, and with group get-togethers. I also find it is a safe environment for the residents and staff, also knowing that mum's later years will be pleasant at this home.

Good facilities, always clean and well maintained. Activities arranged and residents encouraged to take part, but never pressured if they don't want to take part. Couldn't want for better for my relative.

After my mother had been in hospital for a period of time it was a breath of fresh air for her to come to Maple Court. From the very start it could be seen that the staff were very caring and attentive to my mother's needs. As I live a distance away and could not visit on a regular basis the staff went out of they way to take the phone to my mother. If mum was asleep they gave me an update. I can honestly say that mum is in safe and caring environment.

Anne came into Maple Court quite suddenly. She settled very quickly despite wondering a lot at night and is very happy. The care she receives is excellent from the manager to the domestics, and I can relax in the knowledge that she is content and safe. 100% happy.

Starting with a visit to my mum's home prior to entering Maple Court we have found the management and staff to be informative, efficient and reassuring. Maple Court is a modern facility which meets my mum's needs well. It is kept clean, and the level of security for residents is efficient without being overbearing for visitors.

My mother in law has been in Maple Court for respite care due to an episode of delirium. She has also been on respite for 1 week and 2 week stays early in the year. The staff have been amazing and couldn't have been more helpful. Due to her recent care we now feel she is happier and settled, and have made the decision that she will stay at Maple Court as we know she will be well cared for and have a happier life.

Dad had been deteriorating quite rapidly after his bowel cancer diagnosis, he had also had a couple of falls and fractured his hip, which required surgery. The care that he received in Maple Court was to a high standard. They did their utmost best to prevent more falls, they also kept me informed at all times. The manager was very concerned and always put his best interests and wishes first.

Excellent so happy to see mother engaged and relaxed, personal appearance and attentive, all clean and tidy - lovely visit.

Very welcoming, all staff lovely and caring, always clean and tidy. Lovely place for my granny to make home.

A friendly, clean and bright experience when first entering Maple Court Care Home. The lift up to the dementia floor can at times feel daunting, as sometimes, some of the residents can be unsettled, which makes me appreciate the wonderful, caring effort that the care home staff put in to looking after and providing such good care to all the residents, no matter what stage they are at with their illness. All the staff I have met are very professional, caring and give off excellent vibes to all residents and visitors. A first-class care home.

My friend, Vivien, began living at Maple Court in July 2025. It was obvious that very quickly she became part of the Maple Court 'family'. The staff obviously like her and treat her with great respect. She feels very safe at Maple Court.

The care is very good, everyone is pleasant and kind. The home is right for me and Vera. I am offered lunch if I am visiting, to encourage her to eat. I am more than happy with the service.

Dad's needs have been looked after and he has quickly been moved onto the lower floor and is now much happier. All the staff have been excellent. Nothing too much trouble including a staff member getting dads daily paper from the local shop. I feel very comfortable that he is very safe in this environment.

About August, September last year, things were a bit lapst and didn't always like what we saw. My mother-in-law wasn't dressed, very nice, hair a mess, plus heavily soiled on her legs. But now wow how things have changed, it's so lovely to visit lovely decoration lovely and clean. My mother-in-law is dressed just like the lady we know. Before staff would tell us about appointments but when we went the staff that told us had no clue. Plus mum say's all the time how she likes it at Maple Court, and how kind everyone is. That makes us very happy.

Since the New Manageress has arrived thing's have been noticeably better in an area's my stepmother has been looked after very well and we now feel that the home has a manager who can cope very well with all aspects. She's very approachable and as are many of the staff. We feel much Happier as a family, many thanks.

There have been days where I will try to visit after I have finished work and after the residents tea time but on a few of those occasions there is no one there to let you in the building (very aware that it will be a busy time for the carers and there is no one at fault). Maybe making sure someone has a phone to hand so that people can get in touch would be helpful in those instances.

Overall we are pleased and have no complaints about Maple Court, mother always presents clean, tidy, well groomed, clothes nice. She is mostly content and seems to enjoy the company of carers/ other residents. Minor point, catheter care is a bit hit and miss, maybe staff need more education regarding hygiene, placement and emptying of leg bags etc? Activities are improving and the home seems better managed recently. Food good, staff are friendly, helpful, polite and caring. Pressure area and skin care are good… there seems to be good liaison with community nursing staff.

All of the staff have been very kind to Mum and kept me informed whilst she has been poorly over the last few days. They recognised early that Mum was brewing an infection and organised for her to be reviewed and antibiotics prescribed even on a Sunday afternoon thus preventing a hospital admission.

My 88-year-old mother moved into Maple Court on December 16th, straight away I felt this was where she needed to be. The caring staff are simply fantastic. They should have great dignity with the residents and I know my mum is cared for 24 hours a day, 7 days a week in a warm friendly, caring environment. I can sleep well at night.

My auntie is out of her room every day and is much more independent. Refreshing and fantastic to see. A much happier family.