Submit a Review for Maple Court Care Home
182 Barrowcliff Road, Scarborough, YO12 6EY
View full details of Maple Court Care HomeLatest Reviews for Maple Court Care Home
27 January 2026
My mother in law has been in Maple Court for respite care due to an episode of delirium. She has also been on respite for 1 week and 2 week stays early in the year. The staff have been amazing and couldn't have been more helpful. Due to her recent care we now feel she is happier and settled, and
have made the decision that she will stay at Maple Court as we know she will be well cared for and have a happier life.
19 January 2026
Dad had been deteriorating quite rapidly after his bowel cancer diagnosis, he had also had a couple of falls and fractured his hip, which required surgery. The care that he received in Maple Court was to a high standard. They did their utmost best to prevent more falls, they also kept me informed at
all times. The manager was very concerned and always put his best interests and wishes first.
15 January 2026
Excellent so happy to see mother engaged and relaxed, personal appearance and attentive, all clean and tidy - lovely visit.
15 January 2026
Very welcoming, all staff lovely and caring, always clean and tidy. Lovely place for my granny to make home.
18 December 2025
A friendly, clean and bright experience when first entering Maple Court Care Home. The lift up to the dementia floor can at times feel daunting, as sometimes, some of the residents can be unsettled, which makes me appreciate the wonderful, caring effort that the care home staff put in to looking
after and providing such good care to all the residents, no matter what stage they are at with their illness. All the staff I have met are very professional, caring and give off excellent vibes to all residents and visitors. A first-class care home.
13 October 2025
My friend, Vivien, began living at Maple Court in July 2025. It was obvious that very quickly she became part of the Maple Court 'family'. The staff obviously like her and treat her with great respect. She feels very safe at Maple Court.
30 September 2025
The care is very good, everyone is pleasant and kind. The home is right for me and Vera. I am offered lunch if I am visiting, to encourage her to eat. I am more than happy with the service.
10 July 2025
Dad's needs have been looked after and he has quickly been moved onto the lower floor and is now much happier. All the staff have been excellent. Nothing too much trouble including a staff member getting dads daily paper from the local shop. I feel very comfortable that he is very safe in this
environment.
02 June 2025
About August, September last year, things were a bit lapst and didn't always like what we saw. My mother-in-law wasn't dressed, very nice, hair a mess, plus heavily soiled on her legs. But now wow how things have changed, it's so lovely to visit lovely decoration lovely and clean. My mother-in-law
is dressed just like the lady we know. Before staff would tell us about appointments but when we went the staff that told us had no clue. Plus mum say's all the time how she likes it at Maple Court, and how kind everyone is. That makes us very happy.
19 May 2025
my father in law passed away in last August and our experience was so bad we pot a Complaint in to the CQC.
Since the New Manageress has arrived thing's have been noticeably better in an area's my stepmother has been looked after very well and we now feel that the home has a manager who can cope
very well with all aspects. She's very approachable and as are many of the staff. We feel much Happier as a family, many thanks.
10 April 2025
Everyone was very friendly and helpful when my Grandmother first moved into the home at the end of last year. They made her feel very welcome and were very reassuring.
The carers I have come into contact with are always incredible and since she has moved in she is looking so much healthier, eating
well and is getting around more with their support.
They have recently started trying to get the residents to partake in more activities which is lovely. I think if they could have an outdoor area that was accessible to them if they wanted to sit outside with family would be great.
There have been days where I will try to visit after I have finished work and after the residents tea time but on a few of those occasions there is no one there to let you in the building (very aware that it will be a busy time for the carers and there is no one at fault). Maybe making sure someone has a phone to hand so that people can get in touch would be helpful in those instances.
18 February 2025
Overall we are pleased and have no complaints about Maple Court, mother always presents clean, tidy, well groomed, clothes nice. She is mostly content and seems to enjoy the company of carers/ other residents. Minor point, catheter care is a bit hit and miss, maybe staff need more education
regarding hygiene, placement and emptying of leg bags etc? Activities are improving and the home seems better managed recently. Food good, staff are friendly, helpful, polite and caring. Pressure area and skin care are good… there seems to be good liaison with community nursing staff.
17 February 2025
All of the staff have been very kind to Mum and kept me informed whilst she has been poorly over the last few days. They recognised early that Mum was brewing an infection and organised for her to be reviewed and antibiotics prescribed even on a Sunday afternoon thus preventing a hospital admission.
12 February 2025
My 88-year-old mother moved into Maple Court on December 16th, straight away I felt this was where she needed to be. The caring staff are simply fantastic. They should have great dignity with the residents and I know my mum is cared for 24 hours a day, 7 days a week in a warm friendly, caring
environment. I can sleep well at night.
16 January 2025
Since the new manager has taken over, I have noticed a significant difference in my auntie's care.
My auntie is out of her room every day and is much more independent. Refreshing and fantastic to see. A much happier family.
15 January 2025
I have noticed a big change in Mum's appearance in every way possible. All staff are very caring and nothing is too much trouble for them when you need anything. Mum's room is always tidy which is nice to see.
Everything I visit everyone has a nice smile and are very welcoming.
The manager is so
incredible every time I visit she makes a point of speaking to me and if I have any worries is really nice.
03 January 2025
The staff here have always treated my mum with dignity. She is very well looked after, she gets personal care daily, she is out in her chair with the other residents, the meals are home-cooked, the Sunday dinners are lovely.
The staff are always respectful and kind to both Mum and myself. We have
gotten to know them by their first names. She has been here for a number of years now both upstairs and now downstairs. Her room is always clean and tidy.
24 December 2024
My mother-in-law has been a resident at Maple Court for about 8 months. When she first arrived, she could not walk, struggled to speak and refused to eat.
From the minute she moved to Maple Court she has seemed happier than we have seen her in a long time. She has gone from being bedbound to
walking with a frame around the building. She now chats happily and is eating well. We feel we have got our mother back and enjoy visiting her. We are now able to take her out on short trips, which is something we never imagined would be possible.
The staff at Maple Court truly care about the residents and we can not thank them enough for the care they have given to her. They have literally turned her life around. Staff always seem happy and friendly and take a genuine interest in the residents and their families. I can not rate them highly enough.
Thank you for all you do and for keeping our mother safe and well.
22 November 2024
My wife always says she is well cared for and content.
I have always found all staff to be attentive to any need.
31 May 2024
Needs shutting down by the Care Quality Commission. From what I witnessed people are simply neglected. There is no care. There are no activities. Staff being investigated by the police for assault. CQC investigating numerous safeguarding complaints. Do not consider putting a loved one in this hell
hole.
Latest Reviews for Maple Court Care Home
27 January 2026
My mother in law has been in Maple Court for respite care due to an episode of delirium. She has also been on respite for 1 week and 2 week stays early in the year. The staff have been amazing and couldn't have been more helpful. Due to her recent care we now feel she is happier and settled, and
have made the decision that she will stay at Maple Court as we know she will be well cared for and have a happier life.
19 January 2026
Dad had been deteriorating quite rapidly after his bowel cancer diagnosis, he had also had a couple of falls and fractured his hip, which required surgery. The care that he received in Maple Court was to a high standard. They did their utmost best to prevent more falls, they also kept me informed at
all times. The manager was very concerned and always put his best interests and wishes first.
15 January 2026
Excellent so happy to see mother engaged and relaxed, personal appearance and attentive, all clean and tidy - lovely visit.
15 January 2026
Very welcoming, all staff lovely and caring, always clean and tidy. Lovely place for my granny to make home.
18 December 2025
A friendly, clean and bright experience when first entering Maple Court Care Home. The lift up to the dementia floor can at times feel daunting, as sometimes, some of the residents can be unsettled, which makes me appreciate the wonderful, caring effort that the care home staff put in to looking
after and providing such good care to all the residents, no matter what stage they are at with their illness. All the staff I have met are very professional, caring and give off excellent vibes to all residents and visitors. A first-class care home.
13 October 2025
My friend, Vivien, began living at Maple Court in July 2025. It was obvious that very quickly she became part of the Maple Court 'family'. The staff obviously like her and treat her with great respect. She feels very safe at Maple Court.
30 September 2025
The care is very good, everyone is pleasant and kind. The home is right for me and Vera. I am offered lunch if I am visiting, to encourage her to eat. I am more than happy with the service.
10 July 2025
Dad's needs have been looked after and he has quickly been moved onto the lower floor and is now much happier. All the staff have been excellent. Nothing too much trouble including a staff member getting dads daily paper from the local shop. I feel very comfortable that he is very safe in this
environment.
02 June 2025
About August, September last year, things were a bit lapst and didn't always like what we saw. My mother-in-law wasn't dressed, very nice, hair a mess, plus heavily soiled on her legs. But now wow how things have changed, it's so lovely to visit lovely decoration lovely and clean. My mother-in-law
is dressed just like the lady we know. Before staff would tell us about appointments but when we went the staff that told us had no clue. Plus mum say's all the time how she likes it at Maple Court, and how kind everyone is. That makes us very happy.
19 May 2025
my father in law passed away in last August and our experience was so bad we pot a Complaint in to the CQC.
Since the New Manageress has arrived thing's have been noticeably better in an area's my stepmother has been looked after very well and we now feel that the home has a manager who can cope
very well with all aspects. She's very approachable and as are many of the staff. We feel much Happier as a family, many thanks.
10 April 2025
Everyone was very friendly and helpful when my Grandmother first moved into the home at the end of last year. They made her feel very welcome and were very reassuring.
The carers I have come into contact with are always incredible and since she has moved in she is looking so much healthier, eating
well and is getting around more with their support.
They have recently started trying to get the residents to partake in more activities which is lovely. I think if they could have an outdoor area that was accessible to them if they wanted to sit outside with family would be great.
There have been days where I will try to visit after I have finished work and after the residents tea time but on a few of those occasions there is no one there to let you in the building (very aware that it will be a busy time for the carers and there is no one at fault). Maybe making sure someone has a phone to hand so that people can get in touch would be helpful in those instances.
18 February 2025
Overall we are pleased and have no complaints about Maple Court, mother always presents clean, tidy, well groomed, clothes nice. She is mostly content and seems to enjoy the company of carers/ other residents. Minor point, catheter care is a bit hit and miss, maybe staff need more education
regarding hygiene, placement and emptying of leg bags etc? Activities are improving and the home seems better managed recently. Food good, staff are friendly, helpful, polite and caring. Pressure area and skin care are good… there seems to be good liaison with community nursing staff.
17 February 2025
All of the staff have been very kind to Mum and kept me informed whilst she has been poorly over the last few days. They recognised early that Mum was brewing an infection and organised for her to be reviewed and antibiotics prescribed even on a Sunday afternoon thus preventing a hospital admission.
12 February 2025
My 88-year-old mother moved into Maple Court on December 16th, straight away I felt this was where she needed to be. The caring staff are simply fantastic. They should have great dignity with the residents and I know my mum is cared for 24 hours a day, 7 days a week in a warm friendly, caring
environment. I can sleep well at night.
16 January 2025
Since the new manager has taken over, I have noticed a significant difference in my auntie's care.
My auntie is out of her room every day and is much more independent. Refreshing and fantastic to see. A much happier family.
15 January 2025
I have noticed a big change in Mum's appearance in every way possible. All staff are very caring and nothing is too much trouble for them when you need anything. Mum's room is always tidy which is nice to see.
Everything I visit everyone has a nice smile and are very welcoming.
The manager is so
incredible every time I visit she makes a point of speaking to me and if I have any worries is really nice.
03 January 2025
The staff here have always treated my mum with dignity. She is very well looked after, she gets personal care daily, she is out in her chair with the other residents, the meals are home-cooked, the Sunday dinners are lovely.
The staff are always respectful and kind to both Mum and myself. We have
gotten to know them by their first names. She has been here for a number of years now both upstairs and now downstairs. Her room is always clean and tidy.
24 December 2024
My mother-in-law has been a resident at Maple Court for about 8 months. When she first arrived, she could not walk, struggled to speak and refused to eat.
From the minute she moved to Maple Court she has seemed happier than we have seen her in a long time. She has gone from being bedbound to
walking with a frame around the building. She now chats happily and is eating well. We feel we have got our mother back and enjoy visiting her. We are now able to take her out on short trips, which is something we never imagined would be possible.
The staff at Maple Court truly care about the residents and we can not thank them enough for the care they have given to her. They have literally turned her life around. Staff always seem happy and friendly and take a genuine interest in the residents and their families. I can not rate them highly enough.
Thank you for all you do and for keeping our mother safe and well.
22 November 2024
My wife always says she is well cared for and content.
I have always found all staff to be attentive to any need.
31 May 2024
Needs shutting down by the Care Quality Commission. From what I witnessed people are simply neglected. There is no care. There are no activities. Staff being investigated by the police for assault. CQC investigating numerous safeguarding complaints. Do not consider putting a loved one in this hell
hole.