






Sutton Hall and Lodge care home in Sutton in Craven, North Yorkshire offers residents a welcoming home.
Located a 10 minute journey from the two nearest town centres of Skipton and Keighley, the care home has 60 en-suite bedrooms.
Caring, trained staff give individualised care and champion independence and personal choice.
Sutton Hall and lodge team members encourage residents to socialise and participate in a variety of activities, offered on a daily...
Care Provided by Sutton Hall & Sutton Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Sutton Hall & Sutton Lodge for full pricing details and T&Cs.
Contact Sutton Hall & Sutton Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Joshua Riley Knowles(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (52)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors welcome anytime.
Parking
- Free on-site parking.
Sutton Hall & Sutton Lodge Reviews (55)
Sutton Hall & Sutton Lodge has a Review Score of 9.2 (9.202) out of 10, based on 10 reviews in the last 2 years.
Over all time Sutton Hall & Sutton Lodge has 55 reviews.
My mum didn't always want to join in, but the staff always tried to include her and were very nice to her.
As a family we have been very happy with the care given to mum.
Thank you so much for your review and we'd like to share our condolences to you and your family in regards to the recent passing of your mum. We are hugely appreciative for your kind words about the care your mum received. Our team take huge pride in the care they provide so your comments mean a lot to everyone at the home.
On the whole everyone is very kind and helpful from an outsiders opinion more staff (permanent) is required but the staff that is there work very hard to help everyone, always there from my point of view to answer questions and deal with problems.
Thank you for your feedback. It's good to hear the team come across as kind, hard-working and always ready to help and answer questions. We note your point about permanent staffing, and it's something we keep under regular review. We'll pass your thanks on to everyone.
We are completely happy with the staff/premises/cleanliness and the way the staff interact with resident. We live 3 hours away but when we visit, we always leave feeling more content that resident is looked after so well. Thank you form all the family.
Thank you so much for your kind words and review of the home. Our team take huge pride in the care they provide so your comments about your positive experiences with us are much appreciated.
Excellent care home. In a fantastic location. The management are very helpful and readily answers any questions I raise. The staff are wonderful, empathetic, and take great care of the residents. The rooms are a good size with a brilliant en-suite. The room furniture is top quality. The room is very well decorated and light and airy. Food and drinks are good quality and plentiful. Laundry is also excellent and a big bonus. I cannot find any fault at all.
Than you for choosing Sutton Hall & Lodge for your care and taking the time to review us . I will of course make sure your kind words are shared with the team .
Overall the service is good. My only complaint is the loss of clothes, bags, shoes etc. Everything is labelled. My mother always says to me that she is spoilt.
Thank you for taking the time to review our home . Your comments are greatly received and allows us to continually develop our service . Please reach out to our Home Manager who will be happy to talk through your concerns regarding missing items . I will of course share them with the Sutton Lodge family .
My dad originally went in for respite care but after a week at Sutton Hall & Lodge he decided he would like to move in permanently. He is very happy with the staff, surroundings and the care he receives there. The staff are very considerate and kind and are excellent at motivating my Dad to join in with activities. My Dad and I would highly recommend Sutton Hall & Lodge.
Thank you for taking the time to review our home and choosing Sutton Hall & Lodge for Dad's care . Your kind words are greatly appreciated I will of course pass them on to The Sutton family.
Very pleasant care home. Lovely helpful staff and carers. All used resident's name. Nothing was too much trouble. Highly delighted with all care received.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your wife in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. I will of course pass on kind words to the Sutton Hall andf Lodge family .
Mum was reluctant to go but really enjoyed herself there, the staff were great, very friendly and attentive.
My mum has said since she came home that if she had to go again into respite she hopes she could go there again.
Thank you for sharing your positive experience. We hope to have the pleasure of welcoming you and your family back again soon.
The staff are friendly, kind, fun and very caring. The facilities are clean, well decorated and the location is very good and pleasant.
Many thanks for taking the time to review our home . It is our pleasure to care for your Uncle. Your kind words are greatly appreciated and I will of course pass them on to the Sutton Hall team.
Our mum has been in the home for 8 years. During this time we have seen a few staff and management changes. But Mum has always been cared for in an appropriate manner. She has deteriorated over the years and care has adapted accordingly ie: the correct bed with ripple mattress, listening to Mum's and our concerns and seeing to her needs. The rooms are spacious with room for some of Mum's belongings. Food has been adapted (pureed). We have been happy with Mum's care here.
Many thanks for taking the time to review our home. It is always a pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the Sutton Hall team.
My mum moved here from another care home who just couldn't meet her needs. She moved into the residential wing, even though the other home said she needed a nursing home. My mum has Parkinson's and Alzheimer's and was having really bad hallucinations, the past home kept her in bed most days also because she can't walk. She was on Parkinson's meds 4x a day and they assured us they were always given on time, which I witnessed different. Since moving here, Mum is up every day has medication on time, joins in with all activities, and her meds have been reduced to twice a day, with very few hallucinations and communicating with staff and other residents. Mum's only been at Sutton Lodge since middle of September, but the change is amazing, Mum is back thanks to all the staff who work there, brilliant.
Dear Lloyd, many thanks for taking the time to review our home. We are delighted at how Mum has settled in and thrilled at the progress she has made. Your kind words are greatly appreciated and I will of course pass them on to the Sutton family.
My mum has been at Sutton Hall and Lodge for 12 months now. The staff and management team have become like her extended family. She has settled well and gained weight. The care team understand her condition (dementia) and tailor their approach to accommodate Mum.
Many thanks for taking the time to review our home. It is a pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the Sutton Hall & Lodge family.
My mother has been a resident here for just over 3 years since being diagnosed with dementia. The service and attention provided is of a good quality. All the staff, led by an excellent management team, are always friendly and caring. Any concerns are addressed immediately and solutions found for any particular problems encountered. A good range of activities are provided and any issues that arise are brought to my attention promptly. I would have no hesitation in recommending this care home to others.
Many thanks for taking the time to review our home. It is a pleasure and a privilege to care for your mother. Your kind words are greatly appreciated and I will of course pass them on to the Sutton Hall team.
My mother-in-law has just moved from a care home to Sutton Lodge, they couldn't cope with her needs, but Sutton Lodge has taken her in as a care resident not nursing needs, and she in 2 weeks has transformed. We have got our mother back. Thanks to the care team at Sutton Lodge, can't praise enough.
We are very sorry for your loss. It was a privilege to care for your father-in-law and he is sorely missed. We are delighted at how your mother-in-law has settled in. Your kind words are greatly appreciated and I will of course pass them on to the Sutton family.
My mother has been a resident at Sutton Hall & Sutton Lodge for 5 years. When she first arrived none of us expected her to be around for much longer. But moving to Sutton Lodge was the best thing for my mother. Over the years she has been cared for extremely well. Now in the last 2 years, Mum has got 'better'. She smiles, talks, shows interest and has a great quality of life. All down to the loving care and stimulating environment in which she lives. Thanks to all for making this wonderful transformation happen.
Many thanks for taking the time to review our home. We too are delighted at the improvements with your mum, it is a privilege to care for her. Your kind words are greatly appreciated and I will of course pass this on to the Sutton family.
The management team and all the carers I have met are absolutely terrific. Mum has settled well and is calm and is allowed to potter as she pleases. She had self-neglect on arrival due to dementia and now looks well and eats well. The home has been a Godsend to me and I think the level of care is outstanding.
Many thanks for taking the time to review our home. It is a pleasure to care for your mum and we are delighted at how she has settled in. Your kind words are greatly appreciated and I will of course pass them on to the Sutton Manor team.
Everybody is always friendly.
Dear Adele, many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the Sutton Hall & Sutton Lodge Family.
Mum has settled in really well, and I am more than happy with her care and the home.
Dear Sean, many thanks for taking the time to review our home. It is our pleasure to care for your Mum, and are delighted that she has settled in so well. Your kind words are greatly appreciated, and I will, of course, pass them on to the Sutton Hall family.
Lovely staff, very friendly and interested in the patients. Keep well informed of any problems. The building was very clean and airy.
Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Sutton Hall & Lodge team.
I felt warmth on my very first visit. All the staff had the right amount of friendliness and gave me confidence in the home straight away. I feel that my husband received excellent care and had a good relationship with the carers.
Many thanks for taking the time to review our home. We are very proud of the team at Sutton Hall and the service they provide. Your kind words are greatly appreciated, and I will, of course, pass them on to the Sutton Hall & Lodge family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Hall & Sutton Lodge.
There are no upcoming events for Sutton Hall & Sutton Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sutton Hall & Sutton Lodge.
Accreditations
There are no accreditations posted yet for Sutton Hall & Sutton Lodge.
Meet the Team (0)
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Frequently Asked Questions about Sutton Hall & Sutton Lodge
What types of Care is Sutton Hall & Sutton Lodge registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sutton Hall & Sutton Lodge have?
There are 52 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Sutton Hall & Sutton Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sutton Hall & Sutton Lodge to the centre of Keighley?
3.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Hall & Sutton Lodge to verify any information. View our terms and conditions. Sutton Hall & Sutton Lodge has an Enhanced Service -more info.