Sutton Hall & Sutton Lodge

Cornmill Walk, off Sutton Lane, Sutton in Craven, Keighley BD20 7AJ

Sutton Hall & Sutton Lodge, Keighley, North Yorkshire
Sutton Hall & Sutton Lodge, Keighley, North Yorkshire
Sutton Hall & Sutton Lodge, Keighley, North Yorkshire

Sutton Hall and Lodge are purpose-built care homes in Sutton-in-Craven specialising in nursing care for older people.  Sutton Hall provides 24hr nursing care for 30 residents, while the separate Sutton Lodge gives round the clock dementia nursing care for 30 elderly people. Both homes welcome private and local authority funded residents.

The homes offer a wide range of features designed with the comfort, privacy and independent lifestyle choices of residents in mind. All bedrooms come with en-suite facilities, telephone-point and internet access.

Public areas of the homes, which include a choice of TV or quiet lounges, a family room for more personal gatherings and their own hairdressing salon, are fitted with a loop system for those with hearing difficulties. And in the dining rooms they serve a variety of delicious home-cooked food from daily menus, specially developed by a nutritionist.

Beautiful enclosed gardens provide a pleasant and secure environment to enjoy the outdoors while daily activity and entertainment programme caters for a range of hobbies and interests.

Group: Orchard Care Homes

Person in charge: Sue Green (Home Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Own Furniture if required • Smoking not permitted • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

Sutton Hall and Lodge are located just off Sutton Lane, next to Sutton Cricket Ground and a few minutes drive from Airedale General Hospital.

Visiting:

Visitors welcome anytime.

Parking:

Free on-site parking.

Latest Care Quality Commission* Report on Sutton Hall & Sutton Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

2.9 Sutton Hall & Sutton Lodge has a Review Score of 2.9 (2.917)

The Review Score of 2.9 (maximum of 10) for Sutton Hall & Sutton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Sutton Hall & Sutton Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 2.917 for Sutton Hall & Sutton Lodge is calculated as follows: ( (4 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 12 Ratings = 2.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Sutton Hall & Sutton Lodge is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 0 Reviews ÷ 12 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sutton Hall & Sutton Lodge?

  • Extremely LIKELY
    0
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sutton Hall & Sutton Lodge

  • Daughter of Resident/Service User
    1

There has been a few problems since my mother moved in in April 2016. But some things still worry me. My brother had to go buy a plunger to try and sort out a blocked sink, he has also fixed a bed, unfortunately, it did not sort the problem out. They should have called an emergency plumber, but no it was put on the list for maintenance to sort after the weekend!

My mother does not eat that much, in fact, I am concerned as to a number of calories she has in 24 hours. The one thing she will eat is ice cream, yet time and time again the home does not have any. It is not difficult to store and as her diet is yoghurt and ice cream then they should always have it in.

How likely would you be to recommend Sutton Hall & Sutton Lodge? Neither Unlikely or Likely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Very Poor

Staff: Good

Activities: Satisfactory

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Poor

Submit a Review for Sutton Hall & Sutton Lodge

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