






Sutton Hall and Lodge care home in Sutton in Craven, North Yorkshire offers residents a welcoming home.
Located a 10 minute journey from the two nearest town centres of Skipton and Keighley, the care home has 60 en-suite bedrooms.
Caring, trained staff give individualised care and champion independence and personal choice.
Sutton Hall and lodge team members encourage residents to socialise and participate in a variety of activities, offered on a daily...
Care Provided by Sutton Hall & Sutton Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Sutton Hall & Sutton Lodge for full pricing details and T&Cs.
Contact Sutton Hall & Sutton Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Joshua Riley Knowles(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (52)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors welcome anytime.
Parking
- Free on-site parking.
Sutton Hall & Sutton Lodge Reviews (55)
Sutton Hall & Sutton Lodge has a Review Score of 9.2 (9.202) out of 10, based on 10 reviews in the last 2 years.
Over all time Sutton Hall & Sutton Lodge has 55 reviews.
To all the staff at Burlington care, I would like to personally thank the team who looked after my father. Although it was a dreadful time to be in the care home because of the crewel lockdown you tried your best to comfort him and make his stay a nice one, those few who went above and beyond their roles to keep him amused. In these bad times, the staff will forever be in our hearts and his. We are going through a very difficult time but I’m sure it will ease with time. Thank you and every best wish.
I moved my mum to Sutton Lodge because of inadequacies in a previous nursing home and have been very impressed with the care my mum has received. I have visited many care homes and Sutton Lodge is far superior to any I have visited. The reception team are welcoming and involved with residents, very very understanding and willing to listen, advise and help. The nursing staff are excellent and carers are brilliant. This home is great and throughout COVID they have been amazing! So glad my mum is there!
Thank you for the kind review of Sutton Hall and Lodge.
My husband receives excellent care in this home. Although I've not been allowed to go inside it due to the Covid situation, the staff have understood how difficult it is for relatives at this time and I have been able to see my husband via Skype, through the window and, on occasions outside. From what I can tell it is a well-run home, with a pleasant airy environment and compassionate, well-trained staff.
You make an amazing difference to people's lives, not only your residents but also their immediate family and we very much appreciate it.
Thank you for your lovely review. It is wonderful to hear that our staff are able to help you in any way that they can.
Kind Regards,Care Home Manager
The staff and management all excellent and do their very best for everyone in there, even when short staffed. All very friendly, helpful, which means a lot. So thank you to you all and keep up the good work.
Many thanks for taking the time to review our home. I’m delighted to hear such lovely feedback about both the staff and the home. Kind regards, Care Home Manager
My mum receives all the help and the staff are excellent.
Kind Regards,
Susan Green
The staff are friendly, kind and helpful and generally deal effectively with his complex needs.
Thank you for taking the time to leave us such a lovely review. I'm delighted to hear that you are happy with our standard of care.
Management listen to concerns.
Most care staff are very friendly - others need a bit more encouragement to be more chatty with the residents.
Staff are helpful, cheerful and reliable. If they cannot help, they will find someone who can. Queries are dealt with.
Thank you for taking the time to leave us a review. We're delighted to hear you are happy with the care that our staff and home provide. Kind regards, Care Home Manager.
It is now over 5 1/2 years since my husband has been cared for at Sutton Lodge. I trust them all completely as my husband really does seem to be relaxed and safe in the home, which means I find the situation far easier to live with. It is especially good that I feel I can approach all staff if I have any queries.
Thank you so much for your kind words. Trust is very important to us, so it is fantastic to hear that we have earned it and that you feel comfortable in approaching any member of the team.
Kind Regards, Home Manager
I can't praise the staff enough at Sutton Hall & Sutton Lodge for their compassion and attention to detail in every aspect of taking care of my mother choosing a care home is one of the most difficult decisions I have had to make but I definitely made the right choice. Nothing is too much trouble for the staff from the management to the housekeeping staff in this difficult stage of my mother's life they help her to maintain her dignity which is very important for both her and the family.
Not only are the surroundings very pleasant, the care that is delivered is of a good standard.
The care home staff work hard to ensure dad's needs are met and the activities the home provides are really good.
Tea dances, barbecue, singers, concerts, charity events and trips out.
Last week dad had a trip to Malham.
Besides all the good times, when dad needs more support the staff are always there for him.
With Mum already in the home receiving outstanding care it was a natural and easy decision to ask for further support from the home's manager to assist with the discharge of Dad from hospital. The manager responded without any delay and agreed to Dad's admission. Dad was a little resistant to the care home concept but within the first 5 minutes of being in the home, his fears were rapidly de-escalated by the very warm welcome we all received.
All of the staff were well informed about Dad and were able to mention his love of horse racing. This immediately got Dad talking and smiling.
When Dad first saw Mum he started to cry and was in total awe of "how well she looked". During my visits, I have consistently witnessed extremely high care standards and strong team approaches. I feel very well informed and extremely content. Both Mum and Dad are now back together and are receiving care which in my view is second to none. In the recent hot weather, hydration has been high on the home's agenda.
The food is quite acceptable but sometimes it is a little cold by the time it reaches me. My Husband and family are made very welcome whenever they visit, in the case of my husband every day.
Many thanks for taking the time to review our home. I am delighted to hear that the staff are kind and considerate, the home is clean and that you enjoy your stay at the home. Regarding the food, I will pass this feedback onto our kitchen staff and see where we can improve. Kind regards
There has been a few problems since my mother moved in in April 2016. But some things still worry me. My brother had to go buy a plunger to try and sort out a blocked sink, he has also fixed a bed, unfortunately, it did not sort the problem out. They should have called an emergency plumber, but no it was put on the list for maintenance to sort after the weekend!
My mother does not eat that much, in fact, I am concerned as to a number of calories she has in 24 hours. The one thing she will eat is ice cream, yet time and time again the home does not have any. It is not difficult to store and as her diet is yoghurt and ice cream then they should always have it in.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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