Submit a Review for Sutton Hall & Sutton Lodge
Cornmill Walk, off Sutton Lane, Sutton in Craven, Keighley, BD20 7EN
View full details of Sutton Hall & Sutton LodgeLatest Reviews for Sutton Hall & Sutton Lodge
29 October 2025
Excellent care home. In a fantastic location. The management are very helpful and readily answers any questions I raise. The staff are wonderful, empathetic, and take great care of the residents. The rooms are a good size with a brilliant en-suite. The room furniture is top quality. The room is very
well decorated and light and airy. Food and drinks are good quality and plentiful. Laundry is also excellent and a big bonus. I cannot find any fault at all.
10 October 2025
Overall the service is good. My only complaint is the loss of clothes, bags, shoes etc. Everything is labelled. My mother always says to me that she is spoilt.
07 October 2025
Paul and Jan like all the staff at Sutton Hall and Lodge. They have all supported Jan and Paul through the transition in Paul having to move into a care home. Senior care assist have supported. New management have been supportive. Paul has always been treated with dignity and respect. Food and meals
are always nice. New manager Bev is very good and always present.
02 September 2025
Very friendly staff, extremely helpful. My cousin seems happy and well looked after. The whole place is really clean.
10 July 2025
My dad originally went in for respite care but after a week at Sutton Hall & Lodge he decided he would like to move in permanently. He is very happy with the staff, surroundings and the care he receives there. The staff are very considerate and kind and are excellent at motivating my Dad to join in
with activities. My Dad and I would highly recommend Sutton Hall & Lodge.
16 April 2025
Very pleasant care home. Lovely helpful staff and carers. All used resident's name. Nothing was too much trouble. Highly delighted with all care received.
07 April 2025
My mum used Sutton Hall&Lodge for 2 weeks respite because my dad was ill and he is her carer.
Mum was reluctant to go but really enjoyed herself there, the staff were great, very friendly and attentive.
My mum has said since she came home that if she had to go again into respite she hopes she
could go there again.
28 January 2025
My uncle is cared for by fantastic people in a very pleasant environment.
The staff are friendly, kind, fun and very caring. The facilities are clean, well decorated and the location is very good and pleasant.
29 October 2024
Our mum has been in the home for 8 years. During this time we have seen a few staff and management changes. But Mum has always been cared for in an appropriate manner. She has deteriorated over the years and care has adapted accordingly ie: the correct bed with ripple mattress, listening to Mum's
and our concerns and seeing to her needs. The rooms are spacious with room for some of Mum's belongings. Food has been adapted (pureed). We have been happy with Mum's care here.
09 February 2024
My mum moved here from another care home who just couldn't meet her needs. She moved into the residential wing, even though the other home said she needed a nursing home. My mum has Parkinson's and Alzheimer's and was having really bad hallucinations, the past home kept her in bed most days also
because she can't walk. She was on Parkinson's meds 4x a day and they assured us they were always given on time, which I witnessed different. Since moving here, Mum is up every day has medication on time, joins in with all activities, and her meds have been reduced to twice a day, with very few hallucinations and communicating with staff and other residents. Mum's only been at Sutton Lodge since middle of September, but the change is amazing, Mum is back thanks to all the staff who work there, brilliant.
27 December 2023
My mum has been at Sutton Hall and Lodge for 12 months now. The staff and management team have become like her extended family. She has settled well and gained weight. The care team understand her condition (dementia) and tailor their approach to accommodate Mum.
01 December 2023
My mother has been a resident here for just over 3 years since being diagnosed with dementia. The service and attention provided is of a good quality. All the staff, led by an excellent management team, are always friendly and caring. Any concerns are addressed immediately and solutions found for
any particular problems encountered. A good range of activities are provided and any issues that arise are brought to my attention promptly. I would have no hesitation in recommending this care home to others.
10 October 2023
My father-in-law was initially here till he passed away 31/8/23. He had dementia, the care and support towards him was second to none and the support to us as a family was brilliant.
My mother-in-law has just moved from a care home to Sutton Lodge, they couldn't cope with her needs, but Sutton
Lodge has taken her in as a care resident not nursing needs, and she in 2 weeks has transformed. We have got our mother back. Thanks to the care team at Sutton Lodge, can't praise enough.
02 October 2023
My mother has been a resident at Sutton Hall & Sutton Lodge for 5 years. When she first arrived none of us expected her to be around for much longer. But moving to Sutton Lodge was the best thing for my mother. Over the years she has been cared for extremely well. Now in the last 2 years, Mum has
got 'better'. She smiles, talks, shows interest and has a great quality of life. All down to the loving care and stimulating environment in which she lives. Thanks to all for making this wonderful transformation happen.
20 September 2023
The management team and all the carers I have met are absolutely terrific. Mum has settled well and is calm and is allowed to potter as she pleases. She had self-neglect on arrival due to dementia and now looks well and eats well. The home has been a Godsend to me and I think the level of care is
outstanding.
23 May 2023
Always have a positive visit.
Everybody is always friendly.
19 May 2023
Mum has settled in really well, and I am more than happy with her care and the home.
02 May 2023
Lovely staff, very friendly and interested in the patients. Keep well informed of any problems. The building was very clean and airy.
10 March 2023
I felt warmth on my very first visit. All the staff had the right amount of friendliness and gave me confidence in the home straight away. I feel that my husband received excellent care and had a good relationship with the carers.
28 February 2023
It is a very welcoming home. The staff are very kind, caring and supportive and help in any way they can. The food is fantastic, and we are given lots of choices. My bedroom is lovely, and I have been able to decorate/furnish it to my taste. The management is always on hand for a chat and always
listens to me and my family. The activities are second to none - art was my favourite subject at school, so I am spoilt for choice with the activity schedule!
Nothing is ever too much for anyone, and I am extremely happy here.
Latest Reviews for Sutton Hall & Sutton Lodge
29 October 2025
Excellent care home. In a fantastic location. The management are very helpful and readily answers any questions I raise. The staff are wonderful, empathetic, and take great care of the residents. The rooms are a good size with a brilliant en-suite. The room furniture is top quality. The room is very
well decorated and light and airy. Food and drinks are good quality and plentiful. Laundry is also excellent and a big bonus. I cannot find any fault at all.
10 October 2025
Overall the service is good. My only complaint is the loss of clothes, bags, shoes etc. Everything is labelled. My mother always says to me that she is spoilt.
07 October 2025
Paul and Jan like all the staff at Sutton Hall and Lodge. They have all supported Jan and Paul through the transition in Paul having to move into a care home. Senior care assist have supported. New management have been supportive. Paul has always been treated with dignity and respect. Food and meals
are always nice. New manager Bev is very good and always present.
02 September 2025
Very friendly staff, extremely helpful. My cousin seems happy and well looked after. The whole place is really clean.
10 July 2025
My dad originally went in for respite care but after a week at Sutton Hall & Lodge he decided he would like to move in permanently. He is very happy with the staff, surroundings and the care he receives there. The staff are very considerate and kind and are excellent at motivating my Dad to join in
with activities. My Dad and I would highly recommend Sutton Hall & Lodge.
16 April 2025
Very pleasant care home. Lovely helpful staff and carers. All used resident's name. Nothing was too much trouble. Highly delighted with all care received.
07 April 2025
My mum used Sutton Hall&Lodge for 2 weeks respite because my dad was ill and he is her carer.
Mum was reluctant to go but really enjoyed herself there, the staff were great, very friendly and attentive.
My mum has said since she came home that if she had to go again into respite she hopes she
could go there again.
28 January 2025
My uncle is cared for by fantastic people in a very pleasant environment.
The staff are friendly, kind, fun and very caring. The facilities are clean, well decorated and the location is very good and pleasant.
29 October 2024
Our mum has been in the home for 8 years. During this time we have seen a few staff and management changes. But Mum has always been cared for in an appropriate manner. She has deteriorated over the years and care has adapted accordingly ie: the correct bed with ripple mattress, listening to Mum's
and our concerns and seeing to her needs. The rooms are spacious with room for some of Mum's belongings. Food has been adapted (pureed). We have been happy with Mum's care here.
09 February 2024
My mum moved here from another care home who just couldn't meet her needs. She moved into the residential wing, even though the other home said she needed a nursing home. My mum has Parkinson's and Alzheimer's and was having really bad hallucinations, the past home kept her in bed most days also
because she can't walk. She was on Parkinson's meds 4x a day and they assured us they were always given on time, which I witnessed different. Since moving here, Mum is up every day has medication on time, joins in with all activities, and her meds have been reduced to twice a day, with very few hallucinations and communicating with staff and other residents. Mum's only been at Sutton Lodge since middle of September, but the change is amazing, Mum is back thanks to all the staff who work there, brilliant.
27 December 2023
My mum has been at Sutton Hall and Lodge for 12 months now. The staff and management team have become like her extended family. She has settled well and gained weight. The care team understand her condition (dementia) and tailor their approach to accommodate Mum.
01 December 2023
My mother has been a resident here for just over 3 years since being diagnosed with dementia. The service and attention provided is of a good quality. All the staff, led by an excellent management team, are always friendly and caring. Any concerns are addressed immediately and solutions found for
any particular problems encountered. A good range of activities are provided and any issues that arise are brought to my attention promptly. I would have no hesitation in recommending this care home to others.
10 October 2023
My father-in-law was initially here till he passed away 31/8/23. He had dementia, the care and support towards him was second to none and the support to us as a family was brilliant.
My mother-in-law has just moved from a care home to Sutton Lodge, they couldn't cope with her needs, but Sutton
Lodge has taken her in as a care resident not nursing needs, and she in 2 weeks has transformed. We have got our mother back. Thanks to the care team at Sutton Lodge, can't praise enough.
02 October 2023
My mother has been a resident at Sutton Hall & Sutton Lodge for 5 years. When she first arrived none of us expected her to be around for much longer. But moving to Sutton Lodge was the best thing for my mother. Over the years she has been cared for extremely well. Now in the last 2 years, Mum has
got 'better'. She smiles, talks, shows interest and has a great quality of life. All down to the loving care and stimulating environment in which she lives. Thanks to all for making this wonderful transformation happen.
20 September 2023
The management team and all the carers I have met are absolutely terrific. Mum has settled well and is calm and is allowed to potter as she pleases. She had self-neglect on arrival due to dementia and now looks well and eats well. The home has been a Godsend to me and I think the level of care is
outstanding.
23 May 2023
Always have a positive visit.
Everybody is always friendly.
19 May 2023
Mum has settled in really well, and I am more than happy with her care and the home.
02 May 2023
Lovely staff, very friendly and interested in the patients. Keep well informed of any problems. The building was very clean and airy.
10 March 2023
I felt warmth on my very first visit. All the staff had the right amount of friendliness and gave me confidence in the home straight away. I feel that my husband received excellent care and had a good relationship with the carers.
28 February 2023
It is a very welcoming home. The staff are very kind, caring and supportive and help in any way they can. The food is fantastic, and we are given lots of choices. My bedroom is lovely, and I have been able to decorate/furnish it to my taste. The management is always on hand for a chat and always
listens to me and my family. The activities are second to none - art was my favourite subject at school, so I am spoilt for choice with the activity schedule!
Nothing is ever too much for anyone, and I am extremely happy here.