Rosedale Nursing Home

First-class service on all counts. Very friendly staff and always have time to answer any questions we ask. Excellent support.

A very welcoming home and the staff in every way have been so efficient and friendly. Thank you for everything.

My mum has received excellent care in the Hollies Unit. Staff are extremely chatty and friendly to my mum. Nurses/Senior CP's are always available to speak to with any concerns I have.

Rosedale is truly a special place and the residents are very lucky to have these wonderful staff taking care of them.

All of my family and my wives have commented on the care given as being of the highest standards. We are pleased with the choice we made to have my wife looked after so well. The support provided to me and my children was excellent.

I would highly recommend Rosedale to anyone who is looking for a home for a loved one.

I have found the care provided for my father in law to be of a very high standard. The manager has been a Godsend in helping us navigate our way through the care system and her kind and friendly manner means she is very approachable. Another lady has been so very much hands on and a great help in so many areas of my father in laws care. The level of care from the clinical lead is outstanding and the care shown to my father in law is second to none.

I have spend three respite times in Rosedale and each time I have been very comfortable. I found the staff and carers friendly, smiling and very helpful and patient and always checking to see if I was alright. The food was very good with choices. All in all very good.

Mum was made very welcome and comfortable during her stay. The care staff and nursing staff were amazing. Always maintaining dignity and promoting choice. Throughout her stay, mum could be difficult however staff always remained patient and understanding. Everyone involved ensured that mum's end of life was comfortable and dignified, in particular the manager and nursing staff who worked very hard to ensure the medical care was in place and appropriate. Thank you. x

As my mother has only just arrived, I am unable to judge anything else. There are a few teething problems but hopefully this will be resolved in time.

Residents are always so well presented and clean. The home has a lovely 'home' feeling and couldnt ask for a better care environment for our family member. Thank you to everyone at this home!!!!

I would highly recommend this care home if you are looking for somewhere for your loved ones.

My wife has been in Rosedale Nursing Home for the last five months and has been very well looked after by all staff and because of the excellent care has made a very good recovery from a serious fall.

My treatment and care at Rosedale has been excellent from entering the home and for the last 5 months and has been good for my recovery from a nasty fall.

My partner spent her last three weeks at Rosedale Nursing Home. Sadly she passed away there on the 4th of March 2024. She was looked after in a caring and compassionate way by excellent staff at all times. She was always kept clean and treated with dignity.

Staff are very kind and caring and looked after Mum for 3 weeks before sadly passing away. They were always patient, attentive and loving towards Mum. Thank you all.

Rosedale has 2 parts - the Nursing Home section, for more dependent patients, which is in the old vicarage building, and the Residential section for more independent residents which is in 'The Lodge', a modern, separate, purpose-built building in the grounds. My Mum was in the Lodge, and the review is about that residential building, not the Nursing Home. After visiting several residential homes in the area, my Mum then aged 92, immediately loved Rosedale Lodge as it felt like a modern hotel. Mum was as sharp as a razor mentally and had nothing but praise for the staff in the Lodge. After nearly a year of superb care, my Mum had a cardiac event, and we then saw how the staff managed her terminal care - which was wonderful. The end of life plan they had drawn up with her previously was followed through to the letter. She died peacefully, pain free, and with great dignity with her family around her in her room - just what she wanted. The staff were amazing and very supportive.

The nursing home is an old building and difficult to navigate with a wheelchair. The rooms are tiny and have very limited storage and Dad has had a broken window since he arrived in April. However, the care is excellent, everyone treats Dad gently and looks after him, meeting all of his needs both medically and personally. All staff are kind and approachable. It is so reassuring to know Dad is really well cared for by such an excellent team.

I'm so glad we have moved our mum out of here. We believed it to be the best in the area, unfortunately so wrong. My mum wasn't ever happy but that was down to me spoiling her apparently. She is now dressed and doing activities every day, and even thrown her comfort blue dressing gown away, my mum is a new lady now.

This care home is very friendly. The staff try to help the residents settle in and find peace in a strange environment. They listen to any concerns and try to resolve and care for personal/medical issues that arise. Activities are wonderful. Mum is settling into the care home well. We are very pleased to have chosen this care home. Some training needs for younger/new staff on how to communicate with the elderly/poorly!