Rosedale Nursing Home

Today while visiting my aunt I was invited to join her in a St Patricks day celebration. The manager gave an update of what was happening at the home which was very informative. The residents and guests were entertained by two singers and we were all encouraged to sing along whole drinking alcohol-free cocktails. The whole afternoon was full of fun and very enjoyable. Thank you to all concerned.

On arriving at the care home, I had the most wonderful greeting at the door by a staff member who couldn't be more helpful. During my visit to my friend, I was made to feel very much welcome. I observed staff at work using a very professional manner, yet homely and attentive. It was a pleasure to see all the residents relaxed and interacting in a very happy way. So grateful that my friend is in such a happy environment.

Very welcoming, lots of care on first afternoon for my mother. Staff so helpful, all staff working together to make my mother's transition as easy as possible. Staff also very helpful and supportive to all members of our family. Everything explained well and nothing was any trouble.

I lost my sister on 23rd January and I cannot praise the staff at Rosedale Nursing Home enough. They care so much for their patients and their families. Some of them came to her funeral which I thought was lovely.

Mam was received into Rosedale at the very end of November and it is always an anxious and difficult time for a new resident and family. The staff at Rosedale were excellent in settling Mam into her new environment and in making her feel safe and comfortable. I have been very impressed with the professionalism and efficiency of all the staff and services in all areas of the home. I am so pleased that we chose Rosedale.

The entertainment co-ordinator always very helpful, makes you feel welcome easy to approach.

Excellent care service is given to our friend, staff always professional and friendly. They keep me informed. I would recommend to anyone.

I should have no hesitation in recommending Rosedale to anyone looking for accommodation for themselves or a loved one.

My daughter created a surprise birthday party for me last week. Our activities worker helped her. My daughter said that she thought the staff were fabulous with all the help and advice she provided for her to provide the party.

This is the 3rd home my mother has been in and by far the best. At last we have found a place that understands the needs of a person with dementia. They have activities everyday, the staff are naturally easy and friendly with the residents. The food is great and served nicely, it's always warm and well presented. My mother has put on 10 kg in 6 months after losing it in 10 months whilst at another place. Her room is always spotless and she is always wearing her own clothes that are clean and pressed. Rosedale is a total credit to care of the elderly. I cannot say enough how Rosedale has changed my mother's life.

To describe the management and staff at Rosedale, the word 'Excellent' in all departments of patient care is the appropriate comment to be used in my review. Good management produces good care for the patients at Rosedale, and good management always runs in a good team.

My mother was admitted to this care home from hospital and although it was quite a distance from my home it was certainly worth the travelling. The building, the decor and the staff were exceptional to not only the residents but visitors as well. I cannot praise the staff enough for friendliness, respect to the residents and the feeling of 'home from home'. Any concerns I had were always dealt with and I was always informed of her condition and of any problems. I never had to search for a member of staff because there was always someone in each social room. The whole ambience was calm and caring. Sadly my mum at the age of 95 died, but peacefully and respectfully - they really care and that is a great comfort to me.

My experience at Rosedale has been lovely. The food is cooked in kitchen fresh everyday and is delicious. I did not like the first room I went into but when I told then I was given a new room. It's hard to settle at first as there's no place like home, but I couldn't speak highly enough about the carers. I have made new friends and feel like a new woman after my manicure and treatments. I would recommend Rosedale to friends, family's or strangers.

It has to be said, they know how to have a party at Rosedale. They know just the type of entertainment we like, but that might be because they care enough to ask us what we like. Staff are always smiling, singing and whistling along to the music. There's always something to look forward to and activities girl is worth her wait in gold.

On leaving Rosedale after a good stay, I would just like to say how natural the place is. The atmosphere is wonderful. The staff are kind, warm and professional. I am sorry to be leaving. The food is delicious and I would definitely recommend the place. The welcome and the warmth are second to none. Thank you to all. The entertainers are local when possible, appropriate and every event is well thought out to provide excellent entertainment for all.

I like the garden and I am able to garden, and staff are okay, I get to choose what music channel I want to listen to and I like.

I have been reflecting on the time I have spent at Rosedale and have realised how much my confidence has grown. I really feel my experience has been one of home from home. It is really nice that I have someone to really talk to and someone who listens and understands how I feel. I feel I can trust and confide in her about anything. The cares are wonderful and the activities woman goes that extra mile. No ones allowed to feel down without her putting a smile on your face. I don't know what we'd do without her.

It has been this team that has helped us cope and given us the faith in them to supportive and care for our parents and feel our visits are less painful.

I have been visiting a resident for over 3 years and whilst she would still like to be in her own home, she always compliments the staff at Rosedale. From my observations she is very well cared for, her hair is cut & set, her nails are polished regularly and she always looks clean and tidy. She enjoys the entertainment as well. I am always offered a cup of tea when I visit and I am delighted that there is now a visitors room. This enables visiting to take place in a more relaxed atmosphere, away from the busy residents lounge. Staff are always available to answer questions and the home looks warm and attractive.

On the day of my mother-in-law's funeral in Darlington, three carers from Rosedale accompanied my father-in-law who has dementia to the funeral and following wake, their help and performance was impeccable, most professional and impressive.