Rosedale Nursing Home

Thank you from the bottom of our hearts for your kindness and friendship to him and to us all.

I have helped to find a safe place for a very special friend that I used to care for in her own residence. She had an awful experience when she had to put her dad into care and was very anxious about going into care herself. I feel they have gone well beyond what I had expected to make her feel comfortable and at home. She now says it was the best place I could have put her in. I personally have found them to be very helpful and nothing is to much for them. They have made it easier for her to leave her home. I cannot thank them enough for what they have done, and are doing, for her. They are just amazing.

My dad has been here for 6 months. He's more happy and stable and he gets great care and attention. We could of not have hoped for such a great care home. Thanks very much for looking after our dad.

My dad has been here since July, and I have nothing but praise for the kind, professional, compassionate care he has received. The staff have been amazing and been on hand when needed, but supported his independence and dignity. I can't praise it enough. Thank you, everyone, for your support and cheerfulness. The only reason I've put I don't know to activities is Dad chooses not to join in, but the variety available looks good.

I received excellent treatment during my stay at Rosedale lodge and was well-fed. I especially enjoyed being able to sleep whenever I felt like it. You made excellent soups, and I would have loved a bowlful every evening (6 pm) with my sandwiches. I shall return.

My mother has received excellent care during the time she has been a resident at Rosedale Nursing Home. I am truly grateful for the care given during the Covid lockdowns, although I obviously couldn't visit in person. I was able to speak to my mother via Skype. The staff are all pleasant and my mother has commented on how she likes them. My husband and I are always made to feel welcome when we visit.

The care given is second to non - really pleased.

The staff are attentive and keep me informed of any changes.

Very happy with the care my sister is getting. The staff looking after her really seem to have an interest in her and care for her even though the response may be somewhat negative or difficult due to her illness.

The staff are very polite and patient, cannot fault the level of care.

The staff are great - very kind towards mum and residents and seem to know her well and very gentle, caring towards her. Worked well with GP to adjust (for the better) mum's medication. Glad to see some updating in the Hollies before refurbishment of the private block (which my fee-paying mum will not be able to live in) ahead of the fee increase in April 2022. Staff need a pay rise.

My father has been in Rosedale since Feb 2021. The staff have welcomed him, cared for him, and shown only kindness and care. The facilities are pleasant, warm, and welcoming. It took me a long time to accept I could no longer look after him at home and broke my heart when he became a resident but he has thrived, become healthier and content most of the time. I know he is being well cared for.

He could not have e been better cared for anywhere.

Kept up to date.

Very happy with the service from Rosedale Nursing Home. My uncle is very well looked after. Staff excellent. Understand his needs, food and cleanliness high standard.

I have no regrets placing my husband in the care of such wonderful staff at Rosedale. I have experienced a well-run, clean, and friendly facility where staff are cooperative, caring, and take work very seriously in a jolly manner.

When I visit my friend the girls are always polite, friendly, and helpful. The testing when I visit is nothing to be worried about and done while the girls are explaining everything to me. My friend is very happy in Rosedale and said she is looked after very well.

My father is very happy at Rosedale and has been very well looked after. The staff are excellent and his needs such as food and cleanliness have been of a high standard. He is most definitely treated with dignity.

Treated with dignity. We do not spend enough time in the home to fully witness this so no real comment.

As we visit infrequently and only see a small part of the home it is difficult to answer all the options below. What we do see however is the very friendly and caring staff who obviously know my sister-in-law very well and see how genuinely invested in her care they are and are very informative to us. I understand and totally agree with having a negative Covid test and wearing masks when we visit but I do feel the gloves and aprons are a little over the top especially for an outside visit.