Rosedale Nursing Home

The Old Vicarage, Catterick Road, Catterick Garrison DL9 4DD
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9.4 77 Reviews
  • Rosedale Nursing Home, Catterick Garrison
Welcome to Rosedale.

Located in the historical village of Catterick, 3 miles south of Richmond, Rosedale Care and Nursing Home is a historic stone-built detached house which was previously a Vicarage when the garrison town of Richmond Camp was formed in 1914 and renamed Catterick Camp in 1915 before becoming Catterick Garrison in 1973. The camp had 6 – 7 churches and the Vicarage was built as a home for the Archpriest of Catterick Camp.

The home was first opened as a retirement home in 1985 and the Hollies wing was added to the home in 1996 and the Lodge was built in 1998. The home was acquired by Maria Mallaband Care Group in July 2005. The home has retained must of the original character including the extensive grounds and woodland including onsite car park and is also accessible on the bus route to Catterick Camp which is 0.4 miles away from the home which is serviced by the X26 and Max X27 bus.

The main house is a two storey building known as the Brambles which houses residential and nursing residents and leads into the Hollies extension where people living with dementia reside. The Lodge is a two storey building for residential residents with outdoor, secure garden patio with raised planters for residents to plant and enjoy flowers all year round.

The coffee shop for the home is located in the Brambles where hot drinks are available for complimentary refreshments along with two lounges and a dining room. The Hollies and Lodge also have a dining room and lounge. All bedrooms are fully furnished and ensuite.

The home has a dedicated lifestyle/activities coordinator on site and residents enjoy activities in and out of the home.

With a 5 star award in Food Hygiene at the home and the belief that food is a huge aspect of care at Rosedale, residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley.
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Care Provided by Rosedale Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1074
  • Self-Funded Residential Dementia Care: from £1239
  • Self-Funded Nursing Care: from £1315
  • Self-Funded Nursing Dementia Care: from £1480
  • RESPITE Self-Funded Residential Care: from £1224
  • RESPITE Self-Funded Residential Dementia Care: from £1389
  • RESPITE Self-Funded Nursing Care: from £1465
  • RESPITE Self-Funded Nursing Dementia Care: from £1630

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Rosedale Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Victoria Brown (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (64)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors welcome at any time.

Parking

  • A car park is located outside the front of the home.

Rosedale Nursing Home Reviews (77)

9.4

Rosedale Nursing Home has a Review Score of 9.4 (9.354) out of 10, based on 12 reviews in the last 2 years.
Over all time Rosedale Nursing Home has 77 reviews.

Overall Experience
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Date Published
  • 77
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Reviewer Connection to Rosedale Nursing Home
  • 29
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Total of 77, showing 41-60
Review from B B (Daughter of Resident) published on 11 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care mum receives on a day to day basis is outstanding. Whenever you go to visit or telephone you are always made welcome. It's just like being at home among friends and nothing is too much trouble.
We don't need to worry about mum as we know she is in extremely safe hands. Would recommend Rosedale
to everyone.
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Review from J B (Daughter of Resident) published on 11 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am reviewing Rosedale Lodge, the care staff are very caring and support my mum to keep in contact with family and friends. This is very important to us during Lockdown.
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Review from M K (Resident) assisted by family/friend published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice place to live, staff friendly some more than others. Nice, clean and tidy. Food is very good.
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Review from P C (Daughter of Resident) published on 6 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is 90% of the time very happy with all the care and attention she receives at Rosedale Nursing Home as are her 3 daughters.
Only fault is that there is not enough activities, and more so, persons to sit and chat with mum. I appreciate this is nursing care and some clients do have problems engaging
in normal conversation but mum, fortunately, has "all her buttons on" and misses interaction with other people, apart from 1 or 2 people.
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Review from Valerie C (Daughter of Resident) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother entered the home as she needed SMI nursing care. She entered from a care home where she had spent 2 years. Mother needed end of life care.
I found the staff to be supportive of ourselves as a family, dealing with the impending loss of our mother.
My mother was treated with dignity and compassion.
We cannot fault the care provided. Also, the support following her death.
I would highly recommend the home.
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Review from Elizabeth K (Daughter of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff nursing care is second to none! From cleaners to the handyman excellent. My daughter and I visited two in this area. The lovely kitchen assistant greeted us. We cane one Sunday on spec with our eyes and noses. Her smile welcomed us. Never forget that day. The nurse on duty warm and welcoming.
My daughter and I hugged her with thanks.
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Review from J L (Daughter of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is first class, staff are what makes it so lovely and caring. Rooms could do with a deep clean, but overall first class. Food good overall and lots of choice. Will use this home again when needed for rest bite. My father loved all the staff and felt like home from home. Many thanks to
you all.
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Review from Angela Y (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with my mother's overall care.
Carers are so supportive and helpful towards her.
A very friendly approach from all staff - nursing and carers.
Also, kitchen staff and cleaners are really friendly.
So impressed with December's activities!
Rosedale is a very happy place for my mother
to be.
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Review from Andrew M (Son of Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently suffered some falls, the staff at Rosedale Nursing Home have been really helpful in keeping me informed of her condition and the care provided. They keep in regular contact by telephone with updates and its very reassuring to know that the staff care for the residents in this
way, nothing is too much trouble for them and they help give me some peace of mind as I live 50 miles away. Thank you to all the staff at Rosedale Nursing Home.
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Review from Lorna S (Daughter of Resident) published on 27 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is so happy here, the staff (especially the lady who I’ll be sad to see go on maternity leave) are so caring for each and every resident, they treat each patient with the same patience and care that is overwhelming sometimes, I certainly couldn’t do what they do Day in day out minute after minute!
Dementia patients must be hard work but they answer there questions as if it’s the first time they’ve asked,
Always smiling,
The place is clean tidy and has a lovely happy atmosphere
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Review from Shirley A (Daughter of Resident) published on 19 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very impressed by the care given to my late father by the staff of all levels. He was treated with dignity and compassion. His needs were well met. Thank you to all at Rosedale Nursing Home for looking after a very much loved dad, grandad and great grandad in his final weeks.
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Review from P T (Son of Resident) published on 3 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose this care home because all the staff were so kind and helpful when we visited. That has been more than borne out during Mum's stay here. I live overseas and make regular contact by phone; it is so reassuring that the response from staff is always helpful and sensitive. I see the same high
standard of care when I visit.
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Review from Edna R (Friend of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made very welcome by all staff I have met. They have explained very well when any queries arise. The accommodation is very clean, very organised and comfortable.
Nothing seems too much trouble relating to visitors and residents.
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Review from Margaret E (Sister-in-law of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very pleasant and welcoming in. Nice atmosphere. Very clean and pleasant surroundings.
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Review from K W (Niece of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today while visiting my aunt I was invited to join her in a St Patricks day celebration. The manager gave an update of what was happening at the home which was very informative. The residents and guests were entertained by two singers and we were all encouraged to sing along whole drinking alcohol-free
cocktails. The whole afternoon was full of fun and very enjoyable. Thank you to all concerned.
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Review from V B (Friend of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arriving at the care home, I had the most wonderful greeting at the door by a staff member who couldn't be more helpful. During my visit to my friend, I was made to feel very much welcome. I observed staff at work using a very professional manner, yet homely and attentive. It was a pleasure to see
all the residents relaxed and interacting in a very happy way. So grateful that my friend is in such a happy environment.
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Review from B W (Son of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming, lots of care on first afternoon for my mother. Staff so helpful, all staff working together to make my mother's transition as easy as possible. Staff also very helpful and supportive to all members of our family. Everything explained well and nothing was any trouble.
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Review from Ann T (Sister of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I lost my sister on 23rd January and I cannot praise the staff at Rosedale Nursing Home enough. They care so much for their patients and their families. Some of them came to her funeral which I thought was lovely.
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Review from J D (Daughter of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam was received into Rosedale at the very end of November and it is always an anxious and difficult time for a new resident and family. The staff at Rosedale were excellent in settling Mam into her new environment and in making her feel safe and comfortable. I have been very impressed with the professionalism
and efficiency of all the staff and services in all areas of the home. I am so pleased that we chose Rosedale.
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Review from L T (Daughter of Resident) published on 16 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The entertainment co-ordinator always very helpful, makes you feel welcome easy to approach.
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Current Review Score: 9.4 (9.354)

Overview of Review Score

The Review Score of 9.4 (9.354) out of 10 for Rosedale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.472 for Rosedale Nursing Home is calculated as follows: ( (89 Excellents x 5) + (33 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 142 Ratings = 4.472
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.882 Points relating to the number of positive Reviews for Rosedale Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 12 Positive Reviews ÷ 13.6 = 0.882
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Victoria

Victoria Brown

Job Title: Home Manager

Hi, my name is Victoria and I have worked at Roseale Care home since 2003. I started as a bank Care Assistant and progressing to Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosedale Nursing Home to verify any information. View our terms and conditions. Rosedale Nursing Home has an Enhanced Service - more info.