The Belvedere

Horseshoe Lane, Alderley Edge SK9 7QP
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9.5 80 Reviews
  • The Belvedere, Alderley Edge
The Belvedere is situated in Alderley Edge, Cheshire and specialises in nursing dementia care for up to 41 residents.

The Home three storey purpose built home opened in June 2009 with the comfort of each resident in mind. Belvedere has a lounge on each floor, including a dining room with kitchen facilities, comfortable seating and opulent decor. There are also two snoozlem areas and a secure garden.

The Belvedere works closely with its neighbour, Cavendish Court who have the same owners, which allows both homes to maintain a flexible service in relation to individual needs and contact with numerous health experts.

All residents receive their own care packages in order to ensure they receive the health, attention and dietary requirements that health professionals indicate will improve their well-being.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1485
  • Self-Funded Nursing Care: from £1726
  • Self-Funded Nursing Dementia Care: from £1726

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact The Belvedere to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sarah Bentley (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

The Belvedere Reviews (80)

9.5

The Belvedere has a Review Score of 9.5 (9.483) out of 10, based on 22 reviews in the last 2 years.
Over all time The Belvedere has 80 reviews.

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Review from J H (Wife of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has lived at the Belvedere for the past 2 1/2 years, where we have both been welcomed and supported. The home is well managed with staff having ongoing training. All the staff are involved with the residents with understanding and skill, respecting their individuality. The nursing care is
meticulous in terms of individual medication regimes and other health issues. Recently, my husband experienced are emergency incident which was dealt with rapidly and effectively.
There has been refurbishment of the sitting rooms, dining and kitchen areas on each floor, also the communal bathrooms.
Reply from Holly Carter, Home Manager at The Belvedere

Thank you so much for the lovely comments you have made about The Belvedere and the staff. I will share your comments with the team who work here, who take the utmost pride in offering the best care possible.

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Review from Jane S (Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind and helpful, the medical care is excellent, and the rooms are clean and comfortable. The laundry service is efficient. I have lived in The Belvedere for more than four and a half years, and I am very happy living here.
Reply from Sarah Howard, Home Manager at The Belvedere

Thank you for your kind words. The whole team work so hard to ensure that our residents are at the heart of everything that we do. Your support is truly appreciated. I look forward to working with you in the future by ensuring that our home continues to improve and to be a wonderful place to live.

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Review from Janet S (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is very clear the team care about all their residents. They are thorough with what they do and they treat them as if they were one of the family. All staff have a welcoming smile and are always there if we need anything.
Reply from Sarah Howard, Home Manager at The Belvedere

Thank you for your lovely comments about the team that work here at The Belvedere. We pride ourselves in consistently delivering the best care to those who live with us and ensuring that we support our families by building lasting positive relationships. It has been a pleasure to welcome you and your family into our home. On behalf of our whole team, thank you again.

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Review from A M (Son of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be more grateful for the outstanding care our dad has received at The Belvedere. The staff are incredibly caring, friendly, and attentive-always going the extra mile to ensure his comfort and wellbeing. Knowing that he feels truly cared for gives us real peace of mind as a family. It's clear
that the team treats him with kindness and respect, and that means everything to us.
Reply from Sarah Howard, Home Manager at The Belvedere

Getting to know your family has been a pleasure for all of us at The Belvedere. Thank you so much for writing such kind words about our team. We have worked very hard to ensure that our delivery of care is of a very high standard by supporting our residents to have fulfilled and meaningful lives, working closely with our families ensures that we can achieve this. I will ensure that I pass on your kind words to our team, thank you again.

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Review from Carl B (Grandson of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care shown to my gran is amazing. I cannot praise the staff enough. My gran is very settled in the home and loved. As a family, we always receive a warm welcome and are kept up to date. The home is clean and tidy. I would highly recommend The Belvedere Care Home.
Reply from Sarah Howard, Home Manager at The Belvedere

Thank you for your lovely words. As a team we work very hard to ensure that our residents and their families feel welcome and included in our home. It has been a pleasure getting to know you all and building such a positive relationship with you. I will pass your comments onto the whole team. Thank you again

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Review from S G (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum arrived at The Belvedere in Feb 2025, everyone has been so friendly, kind and caring. Mum has nothing but praise for all staff members who pop in to say hello and have a little chat with her. She is eating well and enjoys her food. If I have any questions relating to Mum's care or medication,
there is always someone there to advise. Mum soon settled in with the help and assurance from the lovely staff. Mum thinks they're all amazing!
Reply from Sarah Howard, Home Manager at The Belvedere

Thank you for your kind words. It has been an absolute pleasure looking after your mum and building positive relationships with your whole family. We are always looking at how we can achieve excellence within our home, and to hear that we are getting it right is so rewarding for the whole team. I will pass on your comments with gratitude.

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Review from J W (Wife of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Medical care very good. Entertainment ideas excellent. Staff training (especially dementia care needs) could be improved - engaging with residents more and more training in manual handling. Simple concise instruction when dealing with residents. Bedrooms to be more secure, not pleasant to find dirty
en-suite obviously used by other residents and other residents asleep on your bed! Like the idea of showing residents' choice of meals. Cleanliness of lounge, individual tables, chairs not good, general tidiness too leaves a lot to be desired.
Reply from Sarah Howard, Home Manager at The Belvedere

Thank you for your feedback. We are continually making improvements around the home, and we welcome any suggestions being made. All of our team are trained in manual handling, and this is something that we take very seriously. I would like an opportunity to discuss this further with you. Those that live with us at The Belvedere are living with a diagnosis of dementia. Unfortunately, at times some residents can get confused around which room is theirs and may use the facilities. Our team are very well trained and will redirect anyone that they become aware of, and we have an excellent housekeeping team who will address any areas of concern. I am thrilled to share that we are currently undertaking a refurbishment of our lounge and dining room areas, and this is involving new chairs and tables to replace the old ones.

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Review from J N (Daughter of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad was in The Belvedere for four weeks of respite care. During this time my dad was generally happy/settled and my mum and myself visited daily. All the staff were very friendly and provided a good standard of care. Any issues we raised were considered and acted upon in a timely manner which we
were grateful for. Key areas for improvement would be with respect to accessibility out of the care home for wheelchair users (cobbled streets outside) and minimal outside facilities and improvements in cleanliness of mobile tables residents ate off in the lounge/dining room.
Reply from Sarah Howard, Home Manager at The Belvedere

Thank you for your kind words. We work very hard to improve all aspects of the home and environment and your feedback addressed. Unfortunately, the cobbled road is not something I can look into as it is not our property. It was a pleasure looking after your dad for the time he stayed with us. I wish you all the best in the future.

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Review from A S (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and nursing that my mother has received on her demise have been second to none. The staff have treated my mother as if she was their own relative and also provided incredible support to my family at this very difficult time. I'm so grateful that my mother was able to spend the end of her life
at this wonderful care home and would not hesitate to recommend it to anyone.
Reply from Sarah Howard, Home Manager at The Belvedere

Thank you so much for saying such lovely words about our home. We aim to deliver the highest standards of quality care to our residents and family members. It was a pleasure building trusting relationships with all of the family over the time we looked after your mother. We have a fabulous team at The Belvedere and delivering care towards the end of life is something we are all passionate about and take very seriously. I will pass this on to all of the team with pride.

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Review from Christina D (Wife of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Belvedere for over a year and a half. I feel he is in a very safe and caring home. I am continually impressed by the carers and the nursing staff. I have never heard any of them raise their voices to any resident. The staff receive training from the Dementia Ambassador
to show them how dementia really 'feels' to the resident. Some of us spouses received a mini version of that training. Very enlightening.
Management has improved immensely since the latest manager was put in place in the last year. If I ever have an issue with care, I discussed it with the nurses or management and the issue was addressed and resolved. The facilities are in process of being updated and refreshed. But the rooms are well kept.
Security and safety are a high priority and they put much effort into planning activities for the residents. I feel extremely confident that my husband is in the right place for his needs and I don't have to worry about him.
Reply from Sarah, Home Manager at The Belvedere

Thank you so much for the lovely review of The Belvedere. It will be great to be able to share these reviews with the team who work here, we all take the utmost pride in offering the best care possible. Our Dementia Ambassador has been working very closely with our staff, residents and relatives to help provide them with a better understanding of how it feels to live with dementia. Our primary focus is to ensure that we deliver the best possible care to your husband and to you also, so thank you for your kind words.

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Review from S R (Son of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's care has been outstanding. He is always clean and groomed. His main carer is exceptional - nothing is too much trouble. All the staff seem to genuinely care. Fantastic service.
Reply from Sarah, Home Manager at The Belvedere

Thank you so much for the lovely review of The Belvedere. It will be great to be able to share this review with the team who work here, who take the utmost pride in offering the best care possible.

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Review from C W (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff have taken time to get to know my dad and his needs. When we have raised anything they have tried to action what we have said. When Dad needed medical support, they acted quickly. Dad has developed good relationships with several members of staff.
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Review from H T (Daughter of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff at Belvedere dealt with my dad and also importantly my mum with the utmost care and respect. We had everything explained to us comprehensively and have been able to telephone as well as visit any time of day or night.
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Review from E Y (Wife of Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have difficulty with the car park, which does not have enough spaces. It does not help that the nursing home is situated at the end of an unadopted, cobbled cul-de-sac.
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Review from A W (Grandson of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager and Deputy show good leadership and dedication and are extremely approachable. Residents are treated with dignity and respect. The home is very welcoming and homely with a nice atmosphere. Seems to be a lot of activities going on within the home to keep residents occupied and happy.
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Review from B W (Nephew of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
2023 - lack of staff, stability. Management change. Poor communications. High number of Agency Staff. Poor decor. 2024 - New Manager, made personable, improved communication, listens to families. Improvements to decor/menu/activities. The recruitment plan progressing at pace. Family expectations are
high, and optimism with the new manager is also high.
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Review from J D (Daughter of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at the Belvedere for 15 months now. The care and support provided is exceptional, and there is a lovely camaraderie between the residents and the staff. The social activities are excellent and much enjoyed by my mum (and me), and the food is excellent with a superb menu choice.
The Belvedere is truly a home from home for my mum, and it is so reassuring to me, to see how safe and settled she is with her fellow residents and the lovely staff. Communication is great, nothing is too much trouble. There is an amazing manager at the helm, and I would not hesitate to recommend The Belvedere.
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Review from A R (Daughter of Resident) published on 13 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at The Belvedere since September 2023. I have nothing but total praise for all the staff. They all go above and beyond to make sure everyone is cared for and happy. Nothing is ever too much trouble and I find all the staff very friendly and approachable. There is always someone available
to answer your queries. There are activities organised for the residents which cater to all abilities. The food is prepared on-site and always smells divine!
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Review from Veronica R (Daughter of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Appalling visit to see my dad today, his eyes couldn't open due to crusted-together yellow discharge. Hair scalp thick with white scaley mess, like cradle cap and smell. In his notes claimed hair was washed daily this week. False teeth were left out on the bathroom shelf, and the container on the sink
was filthy. Food drip stains on bed guards and on bedside cabinet. The bed was a mess. Tatty throw on Dad, no top sheet, that was thrown on a chair. Dad had only a jumper on and no vest, he has sensitive skin. No cushion between his legs, should always be there, not in his room when we looked for it. Raised concerns and issues with a nurse, no managers available over the weekend, mainly agency staff. Dad always appears to be in bed on visits, no stimulation ie radio or TV on, even though we have requested many times. Staff were surprised my sister and I were actually in the building. After the visit feeling extremely distressed and wanted to go home and shower. We have raised issues in the past, no improvement.
Reply from Sarah, Home Manager at The Belvedere

We are very sorry that you are unhappy with the condition in which you found your father. Please be assured we have raised this as a safeguarding concern and notified CQC. We have logged your comments as a formal complaint and will be reaching out to you to discuss your concerns.

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Review from Andrea R (Daughter of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into The Belvedere a month ago and has been very happy there. All the staff are very caring and have worked very hard to offer the best care for my father. I highly recommend The Belvedere for their excellent care and compassion. The food is also very nice, my dad has never eaten so
well! Special thanks to the manager and all the team. Would highly recommend The Belvedere.
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Current Review Score: 9.5 (9.483)

Overview of Review Score

The Review Score of 9.5 (9.483) out of 10 for The Belvedere is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.483 for The Belvedere is calculated as follows: ( (177 Excellents x 5) + (58 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 261 Ratings = 4.483
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Belvedere is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Sarah

Sarah Barn

Job Title: Home Manager

I am a Registered Nurse and have worked within the Nhs and Care home setting for the past 16 years. I believe that our residents are at the heart of everything we do at The Belvedere. I strive to make positive improvements everyday to enusure that we are delivering the best possible care to our residents.

Frequently Asked Questions about The Belvedere

What types of Care is The Belvedere registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Belvedere have?

There are 41 Single Rooms.

What are the Facilities & Services at The Belvedere?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Belvedere to the centre of Alderley Edge?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Belvedere to verify any information. View our terms and conditions. The Belvedere has an Enhanced Service - more info.