The Elms Care Home

Elm Drive, Louth LN11 0DE
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9.9 42 Reviews
  • The Elms Care Home, Louth
The Elms Care Home is located in Louth and is close to amenities, shops, public transport and motorway links. The local shopping centre can be found less than a mile away.

This care home is a period house with a purpose built care unit, providing nursing and social care for older people who are physically frail and older people with dementia.

Accommodation at The Elms is provided in single occupancy rooms and many have en-suite facilities. The Elms features several lounges and separate dining rooms, where residents can enjoy the company of others at mealtimes. Traditional home cooking using fresh products are served and daily choices are available. Special diets can be catered for.

A hair stylist visits the home regularly. Laundry for residents is undertaken by the home. Residents can enjoy a varied programme of activities.
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Care Provided by The Elms Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £850
  • Self-Funded Residential Dementia Care: from £875
  • Self-Funded Nursing Care: from £1095
  • Self-Funded Nursing Dementia Care: from £1539
  • RESPITE Self-Funded Residential Care: from £850
  • RESPITE Self-Funded Residential Dementia Care: from £875
  • RESPITE Self-Funded Nursing Care: from £1095
  • RESPITE Self-Funded Nursing Dementia Care: from £1539

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact The Elms Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Tina Goodwin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (86)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome.

Parking

  • Plenty of off street parking.

The Elms Care Home Reviews (42)

9.9

The Elms Care Home has a Review Score of 9.9 (9.864) out of 10, based on 18 reviews in the last 2 years.
Over all time The Elms Care Home has 42 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Elms Care Home
  • 24
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Total of 42, showing 1-20
Review from Sheila S (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care mum received at The Elms was excellent! Staff were considerate, friendly, kind and so lovely towards mum and all family members who visited! They treated her as family, we are forever grateful for their care!
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Review from Neil D (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming - nothing too much trouble.
Always helpful. Staff are excellent.
My mother is very happy there feels safe.
Reply from Paul Millar, Marketing Manager at The Elms Care Home
Thank you for taking the time to review our home and recognise the brilliant staff group at The Elms . Your kind words are greatly appreciated and I will of course pass them onto the team .
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Review from Tony K (Husband of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first day to the last my wife was looked after in the best possible way. All staff acted in the best possible way. Her changing moods and needs were carefully explained to me and then acted on. Her medical needs were carefully dealt with as they changed. I was kept up with her progress
at all stages and could talk with all the staff to find out how she was. When the end came all staff rallied round and all my wishes were carried out with dignity. My thank go out to all of them.
Reply from Paul Millar, Marketing Manager at The Elms Care Home
Please accept our sincere condolences for the loss of your wife . I know she is dearly missed by all at the home . Your kind words are greatly appreciated and I will of course share them with The Elms…read more
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Review from Christopher D (Son of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at The Elms Care Home in Louth for some 4-and-a-half years now, and what a handful I know she can be. My mother suffers from vascular dementia, in which I can honestly say is heart renching to see over time. All the staff have shown nothing but empathy, care, and even the
show of love towards her. All staff have made my visits extremely comforting and allowed myself to get closer and closer in her time there. Big love to all staff. Thank you xxx
Reply from Paul Millar, Client Relations at The Elms Care Home
Thank you so much for this wonderful review! We are incredibly proud of our staff and their dedication to providing compassionate and loving care. Knowing residents and their families feel supported…read more
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Review from W D (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents came into The Elms in September 2024. We all as a family have been welcomed by all members of staff. My parents are for with love, gentleness, caring for all needs and with dignity and respect. As a daughter I am informed of all aspects of my parents.
Reply from Paul Millar, Marketing Manager at The Elms Care Home
Thanks you for choosing The Elms Care Home for your parents care . Your kind words are greatly appreciated and I will of course pass them on to The Elms family .
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Review from Ruth S (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum and dad both came to The Elms September 2024, they both have been made very welcome in every way possible. As a family we couldn't wish for better.
Reply from Paul Millar, Client Relations at The Elms Care Home
Thanks you for choosing The Elms Care Home for your parents care . Your kind words are greatly appreciated and I will of course pass them on to The Elms family .
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Review from Dianne D (Daughter of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very confident that Dad is receiving the best possible care. I do not worry about his needs being met. The staff are approachable and friendly and available. I feel very comfortable visiting the home and welcomed to be there. I am pleased with the relationships the staff have formed with Dad,
it feels like leaving him with family. Any concerns we have about Dad's condition are dealt with immediately. I wouldn't hesitate in recommending The Elms to others.
Reply from Jackie Brook, Care Relationships at The Elms Care Home
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you feel confident in the care your dad receives at The Elms and that our team has…read more
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Review from Isobel s (Nephew of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our uncle came to The Elms Care Home with a terminal diagnosis. We were stressed and worried as he had been in a nearby residential home, where the care was far from ideal.
The Elms was a breath of fresh air.
Two staff members in particular were so caring and experienced. They transformed the experience
not just our uncle, but of us too.
We are so grateful. We know our uncle was comfortable and loved until he died in November.
Reply from Jackie Brook, Care Relationships at The Elms Care Home
Thank you so much for sharing your heartfelt feedback. We are truly sorry for your loss but deeply honoured to have been able to provide comfort and care to your uncle during such a difficult time.…read more
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Review from Susan B (Daughter of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot be happier with the care and attention my mother is receiving at The Elms. Every single member of staff is just wonderful and can't do enough. She has a beautiful room which is kept exceptionally clean, and the food is excellent - no complaints from her on the food! She hasn't really been able
to participate in activities due to mobility issues, but perhaps with a bit of peruasion (she's very set in her ways!). A huge thank you to everyone at The Elms.
Reply from Jackie Brook, Care Relationships at The Elms Care Home
Thank you so much for your kind words and wonderful feedback about The Elms Care Home. We're delighted to hear that your mother is happy and comfortable here, and it's lovely to know she's enjoying…read more
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Review from Simone H (Daughter of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care my dad receives, carers are very respectful, always keep me informed.
Reply from Jackie Brook, Care Relationships at The Elms Care Home
Thank you for your kind feedback! We're glad to hear you're pleased with your dad's care and that our team is keeping you well informed. It means a lot to us.
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Review from Gillian B (Daughter of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved here recently and I can honestly say that my family and I are very happy she came here. The staff are excellent, her room is kept spotless and the food is very good. Having had experience of other care homes locally, this one is head and shoulders about the rest.
Reply from Jackie Brook, Care Relationships at The Elms Care Home
Thank you so much for your wonderful feedback. We're thrilled to hear that you and your family are happy with your mother's care and that you feel The Elms stands out. Our team works hard to provide…read more
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Review from P C (Wife of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband receives continues to be excellent. He participates in all the activities/entertainment offered and enjoys a really good rapport with all the staff. Everyone I have contact with at The Elms is friendly, supportive and caring. The staff are genuinely fond of the residents and handle
any challenging situations arising due to dementia, efficiently, compassionately, with good humour and seemingly endless patience.
Reply from Jackie Brook, Care Relationships at The Elms Care Home
Thank you so much for your kind words. We're delighted to hear that your husband is enjoying the activities and building such great relationships with our team. It means a lot to us that you feel…read more
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Review from Sue R (Daughter of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful team gave my dad the best care we could have wished for in his short stay at The Elms. He was very well cared for by a great team and cannot fault anything with this outstanding setting.
He was treated with dignity and respect and he passed away peacefully in a setting which he would have
been happy with.
Thank you so much to each and every one of you who impacted so much in his final days.
Reply from Jackie Brook, Care Relationships at The Elms Care Home
Thank you so much for sharing your experience at The Elms. We are deeply touched by your kind words and grateful for the trust you placed in us during such a significant time. It was our privilege to…read more
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Review from A L (Daughter of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive and caring staff who work over and above to provide exemplary care to residents. They have also been extremely supportive to me, as a family members, when I have struggled with Mum's deterioration and and condition.
I would have no hesitation in recommending their care and service to others.
Reply from Jackie Brook, Care Relationships at The Elms Care Home
Thank you sincerely for your lovely review of The Elms Care Home. We're truly grateful for your kind words. It's wonderful to hear that our attentive and caring team have gone above and beyond to…read more
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Review from V J (Husband of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class all around.
Reply from Jackie Brook, Care Relationships at The Elms Care Home
Thank you for your fantastic review! We're thrilled to hear that you found The Elms Care Home to be first-class all around. Providing exceptional care is our top priority, and your positive feedback…read more
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Review from Annika K (Daughter of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to The Elms on 25th November, and I couldn’t be happier. He has settled in so well and is being beautifully looked after. I can’t rate the staff highly enough, they always have time for you and are so professional and friendly. The management is excellent, and all the staff seem so happy.
The food is very good, and the home is spotlessly clean at all times. My dad's mobility has improved so much as he is encouraged to move around, as previously, he spent a lot of time sleeping during the day. Every time I visit, he is well-dressed, clean and shaved. I have no complaints whatsoever, and I am certainly glad I made the move to The Elms.
Reply from Jackie Brook, Customer Relationships at The Elms Care Home
Thank you for sharing such a kind review! We're overjoyed to hear that your father has settled in well at The Elms and is receiving excellent care. Your kind words about our dedicated staff, their…read more
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Review from A H (Daughter of Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad went into The Elms in February this year following a hospital stay and has received nothing but the best care in there. The staff have been incredible with him, trying to include him in activities and to socialise with other residents. Even more so when his wife passed away soon after, also in The
Elms for a short time. As his dementia is gradually worsening, he can be quite stubborn/aggressive but the carers are still patient with him and keep to find his smile!
Reply from Jackie Brook, Customer Relationships at The Elms Care Home
Thank you for sharing your experience at The Elms with us. We are deeply touched to read about your positive experience. Our dedicated staff is committed to providing the best care possible, ensuring…read more
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Review from Angela T (Daughter of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently moved into The Elms and loves the care that the staff give her she had gone downhill in her previous care home and we weren’t happy so decided to move her here and she is now much happier and looking a lot healthier than she has done for a while. The staff are doing an amazing job
and we are very grateful to them all, although she likes to walk the corridors the staff always seem to know where she is which is reassuring.
Reply from Tina Goodwin, Home Manager at The Elms Care Home
Thank you for taking the time to share your positive experience with us. It is lovely to know that she is happier and healthier since joining our community. Our dedicated staff members are committed…read more
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Review from J S (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and kind and try to resolve any problem to the best of their ability within a good timeline. Feel staff should check residents' draws and wardrobes at least once a week to ensure things like "old bread/food" are not put in draws by residents with dementia. This has happened on occasion
when we haven't been able to visit and sort out the facilities in the room to keep it tidy and clean.
Reply from Paul Millar, Marketing Manager at The Elms Care Home
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your comments have been noted and will of course be passed on to The Elms…read more
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Review from C H (Wife of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were very pleasant and helpful.
The room was small but clean.
My husband was well cared for.
Reply from Paul Millar, Marketing Manager at The Elms Care Home
Many thanks for taking the time to review our home. It was our pleasure to care for your husband. Your kind words are greatly appreciated and I will of course pass them on to The Elms family.
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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for The Elms Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for The Elms Care Home is calculated as follows: ( (185 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 213 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Elms Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Tina

Tina Goodwin

Job Title: Care Home Manager Joined: 2013

Tina Goodwin is the devoted manager at The Elms, boasting 11 years of service and nearly four decades of experience in social care. Her unwavering passion and commitment to enhancing lives have made her an invaluable asset to our organisation.

Frequently Asked Questions about The Elms Care Home

What types of Care is The Elms Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Elms Care Home have?

There are 86 Single Rooms.

What are the Facilities & Services at The Elms Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Elms Care Home to the centre of Louth?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Elms Care Home to verify any information. View our terms and conditions. The Elms Care Home has an Enhanced Service - more info.