Hope Green Care Home

London Road, Adlington, Macclesfield SK10 4NJ

Hope Green is located on the edge of the village of Poynton and is conveniently located close to junction 1 of the M60 motorway. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance.

Hope Green Residential Home was originally built in the late 18th century and has been used as a care home since 1990. The home has been extended and refurbished to provide accommodation for 52 residents in luxury surroundings.

All rooms are fully carpeted and decorated to a high standard and have a nurse call system, fire detection and bedroom furniture. Carers encourage residents to bring small items of furniture to personalise their room. Hope Green now boasts three lounge areas, three dining rooms, a hairdressing salon and full assisted bathrooms.

Residents can enjoy the well maintained garden with its large secluded patio and separate sun lounge. Within the extension, residents can enjoy the garden with bi-folding doors, bringing the outside in. Parking is available for up to 25 cars.

Group: Maria Mallaband Care Group Ltd

Person in charge: Andy Poll-Drane (Home Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 50

Shared Rooms: 2

Rooms with ensuite WC: 48

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Hope Green Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Hope Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Hope Green Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.684 for Hope Green Care Home is calculated as follows: ( (135 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 190 Ratings = 4.684

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for Hope Green Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 9 Reviews ÷ 10.8 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Hope Green Care Home has a Review Score of 9.5 (9.517) from 16 Reviews


Average Ratings

  • Excellent
    12
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hope Green Care Home?

  • Extremely LIKELY
    15
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hope Green Care Home

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Relative of Resident/Service User
    2
  • Great-Nephew of Resident/Service User
    1
  • more

Hope Green Care Home made my mother so welcome at a time when we had suffered a sudden family bereavement. The staff all showed genuine concern for her health and well-being and ensured that she was able to settle into the routine with minimum stress and anxiety.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

Hope Green care home is an amazing and homely place. My mother recently stayed there and thoroughly enjoyed every minute. She liked the staff, the visiting dog and the food. Staff really looked after her especially when she did not feel well.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   5 out of 5

Pleasant little care home in a lovely area caring for people very well. The home is warm and cosey and has no smells unlike some I have been in over the years. The staff are nice and welcoming.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   5 out of 5

What a lovely care home Hope Green is. My great aunt is well looked after and her new room is lovely in the new part of the home overlooking the garden. The cleaners are what you would expect in a hotel and the food provided is a real treat. At a weekend one of the staff brings her little dog in and the tenants there really do welcome this and all smile.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   5 out of 5

Excellent facility. Relatives made to feel welcome. Food lovely. Warm and attentive staff. Good management. Nice setting. Pleasure to visit.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   5 out of 5

I visited Hope Green on Christmas day this year. I must say it was an absolute pleasure to visit my sister in law. On arrival at Hope Green, I was met by Father Christmas who I then found out was the manager of the care home who was visiting to see the residents and to give them a small Christmas day gift. The atmosphere was lovely. The home was warm, clean and most of all I could smell the Christmas dinner which was extremely nice. The staff had festive clothing on. They were full of smiles and were singing with residents as they passed through the home. One of the staff was dressed as an elf and had the most infectious personality I have seen for a long time. She was accompanying the manager to residents bedrooms with their presents and taking photographs of residents with Santa and asking families if they wished for a photograph which will be a cherished memory I am sure. My sister in law commented that the staff look after her well and the food is good.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I was very happy with the standard of care at the home. The staff were very helpful, caring and professional, when I raised concerns about my Mum's health a Doctor was immediately arranged for her. It was good for me not to have all the responsibility of caring for her and to have a rest and to be able to trust the staff. The home was always clean, there was always staff around and available. It had a very positive vibe. In previous places we have been, you quite often could not find staff. The home was nicely decorated and secure, my Mother's room was very nice, it had everything she needed. The staff assessed my Mother and put a mat at the side of her bed so that if she got up an alarm went off in the night. Really very happy about the care she received, so much so that if we do decide she needs full-time care, then she will hopefully be returning to Hope Green. Thank you to all the staff.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I came to visit a friend who has been there for some time. I was impressed by the staff who went out of the way to ensure that my friend was comfortable and needed nothing. They have a great range of activities so no boredom, always something going on that they can join in if they want. I spent all day here and was offered drinks throughout the day and was included in lunch. The food was amazing with lots of choice, a wide variety of options and we both felt very spoilt. My friend's room was beautifully decorated with a view of the pretty gardens from her window. The staff could not do enough and the home was clean and tidy.

I noticed visitors were made welcome and greeted with a smile from the staff. I fleetingly met the manager and again he was polite and very busy, chatting and laughing with the people who call this beautiful place their home. I was only a visitor but happy to have been. It was reassuring to see it well run and not like I expected.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   5 out of 5

When I go to visit my two friends, I feel happy. They are comfortable and well cared for. The staff are always very pleasant and helpful to me and the residents. It must be very hard to run a care home but they do a great job at Hope Green Care Home.

How likely would you be to recommend Hope Green Care Home? Likely

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Average Rating:   3.8 out of 5

Hope green has continued to provide an outstanding service to my mother. The home is immaculate the staff are caring and my mother loves the food. They try and make the home feel like a home from home and should be rewarded and recognised for their exceptional care and professionalism.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   5 out of 5

Extremely pleased with every aspect of care afforded to my sister throughout her total stay at Hope Green. Both my eldest sister and I agree that the quality of care has been special and individual attention at all times.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   5 out of 5

My friend has slow dementia. He is 86 years old (his sons are unable to help much; no time) but active.
My friend moved into Hope Green in February 2016 and settled down. The staff are cheerful and kind. As a visitor, I am welcome to call in any time and if I arrive before midday, I am offered a meal to have with my friend in his room. The dining rooms are particularly pleasant, with white cloths, nice cutlery, drinking glasses (like a good hotel). My friend is able to go outdoors and sit in the garden on benches (he has to access the 'pass' number at the entrance). There is a pleasant lounge with a conservatory and activities.
Staff help him when he needs to use the telephone.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

The Hope Green staff are all caring, helpful, supportive and seem genuinely interested in all the resident's well-being. The building and grounds have recently been refurbished so seems very clean and comfortable.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Mum has been in Hope Green for 8 years and is nearly 100 years old. Staff are always ready to help and please. Care given is always first class.
The resident manager and assistant are always there and ready to help. Activities good but need more.
Mum is always treated with dignity.
Overall the standard is excellent. The home was recently refurbished to an excellent standard, the only downside is not all the chairs are high back.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mother entered Hope Green in June 2015 after a spell in hospital. She settled in very quickly and soon established a friendly relationship with the staff. The quality of care she received was excellent and I found them sympathetic, cheerful and helpful. In her last illness the staff checked on her frequently and made 100% effort to see that her last few days were as comfortable as possible.
Thank you the the Manager and all the staff for making my mum's last few months relaxed and enjoyable. I must say that she particularly relished the 'full English' served in her room every morning saying it set her up for the day!

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

After my mother fell in her bedroom the staff were very caring and efficient in calling an ambulance and taking care of her. They informed me straight away. When she returned they again settled her in quickly.

How likely would you be to recommend Hope Green Care Home? Extremely Likely

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Average Rating:   4 out of 5

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Bed Vacancies

2 Bed Vacancies

posted 02 May 2018

A warm welcome awaits you – so why not drop in for a coffee and a chat. Our door is always open. We have lovely single ensuite residential and residential dementia care bedrooms available in our beautiful, comfortable home. Permanent Residency, Respite & Day Care available. Activities daily, home cooking, varied menu`s. For more information regarding please contact the home manager

Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hope Green Care Home