
a warm, welcoming and friendly place. All the staff are approachable, kind and work hardS C(Daughter of Resident/Service User)

They are kind, caring and always friendly. Her care is the best.Jane R(Daughter of Resident/Service User)

My mum is really taken care of, great staff and always on hand to help with great professionalism.Anthony B(Son of Resident/Service User)

a warm, welcoming and friendly place. All the staff are approachable, kind and work hardS C(Daughter of Resident/Service User)

They are kind, caring and always friendly. Her care is the best.Jane R(Daughter of Resident/Service User)

My mum is really taken care of, great staff and always on hand to help with great professionalism.Anthony B(Son of Resident/Service User)

Hope Green is located on the edge of the village of Poynton and is conveniently located close to junction 1 of the M60 motorway. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance.
Hope Green Residential Home was originally built in the late 18th century and has been used as a care home since 1990. The home has been extended and refurbished to provide accommodation for...
Care Provided by Hope Green Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Hope Green Care Home for full pricing details and T&Cs.
Contact Hope Green Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Ryan Bajas (Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (50)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (8)
Hope Green Care Home Reviews (66)
Hope Green Care Home has a Review Score of 9.4 (9.363) out of 10, based on 12 reviews in the last 2 years.
Over all time Hope Green Care Home has 66 reviews.
Room is beauitful and always kept clean. Staff are brilliant. They engage with my mum and always make her laugh. They are kind, caring and always friendly. Her care is the best. I always get a good welcome. My mum really likes everyone. The food is fantastic. Hope Green is in a different league to the other 2 homes my mum was in. I can't fault a thing and that's very rare for me!
Thank you for taking the time to leave a review. Its great to hear your positivity and really makes us determined to continue to provide the best service we can. I will make sure the comments get passed on to the team as it will be great to celebrate this. Thanks again.
However after a lovely visit from the fabulous Rachel whose reassuring conversation made her realise it would be a good opportunity to give it a try
Now moving on my auntie loves it and doesn't want to leave
Full marks to all the staff for their caring and kindness in understanding everyone
Even when I visit I'm made to feel welcome by one and all
The home is always clean and the food looks great and my auntie has had no complaints
Well done to everyone at Hope Green
Thanks Mfor your kind words. We know how hard it is for anyone with such a huge change in their living environment. Making the transition as smooth as possible is so important. We are working hard on engagement and socialisation which has to be led by the individual, at their own time and pace. I'm...
He looks better since hes been in there, eats all his food as he says its nice.
The place is busy, but all the staff are always never too busy to do anything for him.
Thank you for your review. I'm so pleased your experience is exactly what we hope to hear at Hope Green. The social aspect of living with us is something that we try really hard to focus on, and please continue to feedback to us at any time. Thanks again.
She appears to be clean and well looked after, especially with hot drinks and biscuits!
Her room is always clean.
My only negative is the huge 12% rise in fees last month, to £6000 a month. I've spoken to the Financial guy and he was very helpful.
Many thanks for your kind feedback. We are aware the increase in fees has been difficult for everyone and the anxiety and questions this has raised. We are operating in a difficult financial climate, and I'm happy that the finance team were there to support you. I appreciate your honest feedback...
My main priority is that my sister-in-law is settled, happy and being looked after and occupied fully in her daily life. I have no concerns at all in these connections as I have always found the staff to be completely attentive and professional. They have noted that she is a keen walker and loves her music and have planned outings for her in these respects.
I do find however that her room looks "tired" and in need of renovation and decoration.I would be happier if she had a new, more modern , roomy bed. Her ensuite bathroom is very modern, and newly refurbished.
In conclusion, I am satisfied that the care home staff are doing a tremendous job. They are always on hand to address concerns. I was delighted to see my sister-in-law's in several pictures in their monthly newsletter, looking so happy and contented.
Thank you for taking the time to leave a review for Hope Green. We strive to plan our care around the individual and their specific needs. I'm delighted that this is something you are seeing in action. We have plans to develop this side of our service more and more, as this is at the heart of...
My mum is really taken care of, great staff and always on hand to help with great professionalism.The quick thinking of the staff saved my mum's life when she had a heart attack in the home which I will never forget
It's great to hear that your experience at Hope Green is so positive. We continue to utilise deterioration pathways to act promptly when anyone has a change in their condition. This can be invaluable in an emergency. It is always great to hear about how this works so successfully. Thank you for taking the time to post your review and I will share your feedback with the staff.
Always a pleasure to visit and see our loved one smiling, happy and loving life!!
Thank you for your review. We are so pleased that your experience at Hope Green is exactly what we expect and strive for. We are constantly looking at ways to improve and develop our service to make sure everyone has a positive and warm experience when they join us. Thanks again and hope to see you soon - with a cuppa!
Mum seems very happy here. Staff appear observant and helpful. She loves having her hair done and being made a fuss of. She seems happy doing her own activities like knitting, wordsearch, etc. If she doesn't take part in some of the activities provided, then that is up to her as she has limited interests. She likes being looked after here and she has a nice bedroom with a good outlook.
Thank you for taking the time to provide feedback. The happiness of our residents is extremely important to us at Hope Green.
Meals have improved and the staff are helpful and considerate with the residents even when they are being awkward.
The only issue is that out of office hours it can be hard to get admitted, though I appreciate that the staff's priorities lie with the residents, and they may be busy.
Thank you for the feedback for Hope Green. We are aware of the issue you raise and are working hard to address this. Thank you for your continued patience and support.
Her care is excellent, and everyone is kind and considerate.
The reception staff are extremely helpful and nothing is too much trouble.
Her condition has deteriorated over the last couple of years, but this is just due to her illness, not the care she is getting.
Thank you for taking the time to leave a review for Hope Green, we appreciate your kind comments.
Hope Green is a warm, welcoming and friendly place. All the staff are approachable, kind and work hard to assist the residents. There appears to be a good staff to resident ratio and the residents are known well by all the staff. Thought is given to provide a variety of activities which residents are gently encouraged to participate in. Medication and overall healthcare is provided. The laundry service is thorough but (my only criticism) items of underwear go missing frequently! Overall - I am happy.
Thank you for taking the time to post your review and the comments you have left. I'm sorry to hear about the laundry issue. We do work hard to try to avoid these incidents and apologise if items did go astray. I hope this was addressed at the time and encourage you to let us know so that we can try to address this promptly. Thanks again for your comments.
Going in for meals needs to be more organised.
Food could be better and hotter.
Thank you for your review. We are pleased that you felt we are doing well in some areas. Your feedback is very important to us, and we will look to see how we can improve where needed.
Staff are nice and caring. Food is good, and activities within the home are good. Please do more frequent assessments of the cognitive state of the residents. It helps relatives to know what is happening to their loved one who is in care. Please keep rooms tidy.
Couldn't be more pleased with Mum's attitude and well being. It's a pleasure to call and be with her every week. (I would know if Mum wasn't happy). Thank you for looking after her so well.
The staff are amazing. Very helpful and kind. The main thing for us is that my husband feels very content here. Thank you for all you do for him, it is very much appreciated.
When an emergency occurred the staff quickly contacted me enabling me to attend promptly.
Minor complications were the regularity of dental care and the variation on items of clothing on the upper body, sometimes one, sometimes three, should be two please. My wife has settled well and seems content a huge relief to the family.
The three weeks I spent there was an unforgettable, enjoyable experience.
Their friendly, knowledgeable, no-fuss manner suited me and I feel it helped me to recover and return home sooner than expected.
It's possible I will be on my own over the Christmas period and I'll have no hesitation in booking the full-time in at Hope Green.
The home is very clean and the clients in the home are very well looked after and the staff are very polite and helpful.
Mum has been very well looked after since moving into the home in March.
Friendly and helpful staff and good attention to care and resident's needs.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hope Green Care Home.
There are no upcoming events for Hope Green Care Home.
Awards / Recognitions (4)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 11 Jan 2019Recipient: Hope Green Care Home
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Hope Green Care Home.
Meet the Team (1)

Hi, my name is Rachel and I am the Home Manager at Hope Green Care Home.
Frequently Asked Questions about Hope Green Care Home
What types of Care is Hope Green Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hope Green Care Home have?
There are 50 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Hope Green Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Hope Green Care Home to the centre of Macclesfield?
5.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hope Green Care Home to verify any information. View our terms and conditions. Hope Green Care Home has an Enhanced Service -more info.