Hope Green is located on the edge of the village of Poynton and is conveniently located close to junction 1 of the M60 motorway. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance.
Hope Green Residential Home was originally built in the late 18th century and has been used as a care home since 1990. The home has been extended and refurbished to provide accommodation for...
Hope Green is located on the edge of the village of Poynton and is conveniently located close to junction 1 of the M60 motorway. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance.
Hope Green Residential Home was originally built in the late 18th century and has been used as a care home since 1990. The home has been extended and refurbished to provide accommodation for 55 residents in luxury surroundings.
All rooms are fully carpeted and decorated to a high standard and have a nurse call system, fire detection and bedroom furniture. Carers encourage residents to bring small items of furniture to personalise their room. Hope Green now boasts three lounge areas, three dining rooms, a hairdressing salon and full assisted bathrooms.
Residents can enjoy the well-maintained garden with its large secluded patio and separate sun lounge. Within the extension, residents can enjoy the garden with bi-folding doors, bringing the outside in. Parking is available for up to 25 cars.
Contact Hope Green Care Home to confirm what's included and get a personalised quote:
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Hope Green Care Home has a Review Score of 9.4 (9.389) out of 10, based on 12 reviews in the last 2 years.
Over all time Hope Green Care Home has 67 reviews.
I am satisfied that my mother is well cared for , she feels safe . The staff understand her . They keep a close eye on her health . The staff treat her with dignity and are very friendly. The staff also make me feel very welcome on my frequent visits . The new manager is by far the best one after...
I am satisfied that my mother is well cared for , she feels safe . The staff understand her . They keep a close eye on her health . The staff treat her with dignity and are very friendly. The staff also make me feel very welcome on my frequent visits . The new manager is by far the best one after several poor appointments . My mother has a lovely room . The food could sometimes be better and at weekends the home can feel understaffed . My real complaint is the exceptionally poor dealings with head office re the finances
Thank you for your honest feedback. We are pleased your mother feels safe, well cared for and treated with dignity, and that you feel welcomed by the team. We appreciate your comments regarding staffing, food and communication with head office, and will ensure these are shared with the relevant teams.
Room is beauitful and always kept clean. Staff are brilliant. They engage with my mum and always make her laugh. They are kind, caring and always friendly. Her care is the best. I always get a good welcome. My mum really likes everyone. The food is fantastic. Hope Green is in a different league to...
Room is beauitful and always kept clean. Staff are brilliant. They engage with my mum and always make her laugh. They are kind, caring and always friendly. Her care is the best. I always get a good welcome. My mum really likes everyone. The food is fantastic. Hope Green is in a different league to the other 2 homes my mum was in. I can't fault a thing and that's very rare for me!
Thank you for taking the time to leave a review. Its great to hear your positivity and really makes us determined to continue to provide the best service we can. I will make sure the comments get passed on to the team as it will be great to celebrate this. Thanks again.
Now moving on my auntie loves it...
Well done to everyone at Hope Green
Thanks Mfor your kind words. We know how hard it is for anyone with such a huge change in their living environment. Making the transition as smooth as possible is so important. We are working hard on engagement and socialisation which has to be led by the individual, at their own time and pace. I'm...
Thanks Mfor your kind words. We know how hard it is for anyone with such a huge change in their living environment. Making the transition as smooth as possible is so important. We are working hard on engagement and socialisation which has to be led by the individual, at their own time and pace. I'm so pleased everything is certainly very positive from our perspective and more importantly from yourself and your Aunt. Please continue to keep the communication open, and we are always here to help however we can. Thanks again.
The place is busy, but...
The place is busy, but all the staff are always never too busy to do anything for him.
Thank you for your review. I'm so pleased your experience is exactly what we hope to hear at Hope Green. The social aspect of living with us is something that we try really hard to focus on, and please continue to feedback to us at any time. Thanks again.
My only negative is the huge 12% rise in fees last month, to £6000 a month. I've spoken to...
My only negative is the huge 12% rise in fees last month, to £6000 a month. I've spoken to the Financial guy and he was very helpful.
Many thanks for your kind feedback. We are aware the increase in fees has been difficult for everyone and the anxiety and questions this has raised. We are operating in a difficult financial climate, and I'm happy that the finance team were there to support you. I appreciate your honest feedback...
Many thanks for your kind feedback. We are aware the increase in fees has been difficult for everyone and the anxiety and questions this has raised. We are operating in a difficult financial climate, and I'm happy that the finance team were there to support you. I appreciate your honest feedback and assure you that you are not alone in this as it's affecting the care sector as a whole. Please continue to reach out to us and myself if there is anything we can do to help. Once again, thanks for the feedback, which I will share with all departments.
My main priority is that my sister-in-law is settled, happy and being looked after and occupied fully in her daily life. I have no concerns at all in these connections as I have always found the staff to be completely attentive and professional. They have noted that she is a keen walker and loves...
My main priority is that my sister-in-law is settled, happy and being looked after and occupied fully in her daily life. I have no concerns at all in these connections as I have always found the staff to be completely attentive and professional. They have noted that she is a keen walker and loves her music and have planned outings for her in these respects.
I do find however that her room looks "tired" and in need of renovation and decoration.I would be happier if she had a new, more modern , roomy bed. Her ensuite bathroom is very modern, and newly refurbished.
In conclusion, I am satisfied that the care home staff are doing a tremendous job. They are always on hand to address concerns. I was delighted to see my sister-in-law's in several pictures in their monthly newsletter, looking so happy and contented.
Thank you for taking the time to leave a review for Hope Green. We strive to plan our care around the individual and their specific needs. I'm delighted that this is something you are seeing in action. We have plans to develop this side of our service more and more, as this is at the heart of...
Thank you for taking the time to leave a review for Hope Green. We strive to plan our care around the individual and their specific needs. I'm delighted that this is something you are seeing in action. We have plans to develop this side of our service more and more, as this is at the heart of the Maria Mallaband strategy. We do have a programme of redecoration planned for our bedrooms and the whole home in general. We hope you will soon notice redecoration is much brighter and tailored to the choices of our residents. I will pass your comments to the team and our door is always open for feedback you provide. Thanks again.
My mum is really taken care of, great staff and always on hand to help with great professionalism.The quick thinking of the staff saved my mum's life when she had a heart attack in the home which I will never forget
My mum is really taken care of, great staff and always on hand to help with great professionalism.The quick thinking of the staff saved my mum's life when she had a heart attack in the home which I will never forget
It's great to hear that your experience at Hope Green is so positive. We continue to utilise deterioration pathways to act promptly when anyone has a change in their condition. This can be invaluable in an emergency. It is always great to hear about how this works so successfully. Thank you for taking the time to post your review and I will share your feedback with the staff.
We have to travel quite a distance to visit and always receive a warm welcome and a very welcome cup of tea! Hope Green is on entering a lovely period building with period fireplace in the lounge, always a good talking point! The staff always know where to find our relative and exactly what she is...
Always a pleasure to visit and see our loved one smiling, happy and loving life!!
Thank you for your review. We are so pleased that your experience at Hope Green is exactly what we expect and strive for. We are constantly looking at ways to improve and develop our service to make sure everyone has a positive and warm experience when they join us. Thanks again and hope to see you soon - with a cuppa!
Mum seems very happy here. Staff appear observant and helpful. She loves having her hair done and being made a fuss of. She seems happy doing her own activities like knitting, wordsearch, etc. If she doesn't take part in some of the activities provided, then that is up to her as she has limited...
Mum seems very happy here. Staff appear observant and helpful. She loves having her hair done and being made a fuss of. She seems happy doing her own activities like knitting, wordsearch, etc. If she doesn't take part in some of the activities provided, then that is up to her as she has limited interests. She likes being looked after here and she has a nice bedroom with a good outlook.
Thank you for taking the time to provide feedback. The happiness of our residents is extremely important to us at Hope Green.
Meals have improved and the staff are helpful and considerate with the residents even when they are being...
The only issue is that out of office hours it can be hard to get admitted, though I appreciate that the staff's priorities lie with the residents, and they may be busy.
Thank you for the feedback for Hope Green. We are aware of the issue you raise and are working hard to address this. Thank you for your continued patience and support.
Her condition has deteriorated over the last couple of years, but this is just due to her illness, not the care she...
Her condition has deteriorated over the last couple of years, but this is just due to her illness, not the care she is getting.
Thank you for taking the time to leave a review for Hope Green, we appreciate your kind comments.
Hope Green is a warm, welcoming and friendly place. All the staff are approachable, kind and work hard to assist the residents. There appears to be a good staff to resident ratio and the residents are known well by all the staff. Thought is given to provide a variety of activities which residents...
Hope Green is a warm, welcoming and friendly place. All the staff are approachable, kind and work hard to assist the residents. There appears to be a good staff to resident ratio and the residents are known well by all the staff. Thought is given to provide a variety of activities which residents are gently encouraged to participate in. Medication and overall healthcare is provided. The laundry service is thorough but (my only criticism) items of underwear go missing frequently! Overall - I am happy.
Thank you for taking the time to post your review and the comments you have left. I'm sorry to hear about the laundry issue. We do work hard to try to avoid these incidents and apologise if items did go astray. I hope this was addressed at the time and encourage you to let us know so that we can try to address this promptly. Thanks again for your comments.
Food could be better and hotter.
Food could be better and hotter.
Thank you for your review. We are pleased that you felt we are doing well in some areas. Your feedback is very important to us, and we will look to see how we can improve where needed.
Staff are nice and caring. Food is good, and activities within the home are good. Please do more frequent assessments of the cognitive state of the residents. It helps relatives to know what is happening to their loved one who is in care. Please keep rooms tidy.
Staff are nice and caring. Food is good, and activities within the home are good. Please do more frequent assessments of the cognitive state of the residents. It helps relatives to know what is happening to their loved one who is in care. Please keep rooms tidy.
Couldn't be more pleased with Mum's attitude and well being. It's a pleasure to call and be with her every week. (I would know if Mum wasn't happy). Thank you for looking after her so well.
Couldn't be more pleased with Mum's attitude and well being. It's a pleasure to call and be with her every week. (I would know if Mum wasn't happy). Thank you for looking after her so well.
The staff are amazing. Very helpful and kind. The main thing for us is that my husband feels very content here. Thank you for all you do for him, it is very much appreciated.
The staff are amazing. Very helpful and kind. The main thing for us is that my husband feels very content here. Thank you for all you do for him, it is very much appreciated.
Minor complications were the regularity of dental care and the variation...
Minor complications were the regularity of dental care and the variation on items of clothing on the upper body, sometimes one, sometimes three, should be two please. My wife has settled well and seems content a huge relief to the family.
Their friendly,...
It's possible I will be on my own over the Christmas period and I'll have no hesitation in booking the full-time in at Hope Green.
The home is very clean and the clients in the home are very well looked after and the staff are very polite and helpful.
The home is very clean and the clients in the home are very well looked after and the staff are very polite and helpful.
Mum has been very well looked after since moving into the home in March.
Mum has been very well looked after since moving into the home in March.
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Hi, my name is Rachel and I am the Home Manager at Hope Green Care Home.
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 50 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
5.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hope Green Care Home to verify any information. View our terms and conditions. Hope Green Care Home has an Enhanced Service -what an Enhanced Service includes.