Hope Green Care Home

London Road, Adlington, Macclesfield SK10 4NJ
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9.3 63 Reviews
  • Hope Green Care Home, Macclesfield
Hope Green is located on the edge of the village of Poynton and is conveniently located close to junction 1 of the M60 motorway. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance.

Hope Green Residential Home was originally built in the late 18th century and has been used as a care home since 1990. The home has been extended and refurbished to provide accommodation for 55 residents in luxury surroundings.

All rooms are fully carpeted and decorated to a high standard and have a nurse call system, fire detection and bedroom furniture. Carers encourage residents to bring small items of furniture to personalise their room. Hope Green now boasts three lounge areas, three dining rooms, a hairdressing salon and full assisted bathrooms.

Residents can enjoy the well-maintained garden with its large secluded patio and separate sun lounge. Within the extension, residents can enjoy the garden with bi-folding doors, bringing the outside in. Parking is available for up to 25 cars.
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Care Provided by Hope Green Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1540

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Hope Green Care Home to find out the exact price for your requirements.

Contact Hope Green Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hope Green Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Rachel Harris (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (8)

Hope Green Care Home Reviews (63)

9.3

Hope Green Care Home has a Review Score of 9.3 (9.279) out of 10, based on 10 reviews in the last 2 years.
Over all time Hope Green Care Home has 63 reviews.

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Review from Sheena H (Daughter of Resident) published on 8 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have put my mother in Hope Green Care Home. She has been in nearly a month now she is very settled and calls it her home which is nice. The staff are all very lovely and polite even down to the kitchen staff who can’t do enough for you, and I must mention the manager who is doing an excellent job
and very professional; nothing is to much trouble for her. I would highly recommend Hope Green Care Home which has a very high standard keep up the good work.
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Review from Lindsay E (Power of Attorney of Resident) published on 23 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am reviewing this on behalf of a very dear friend who is like a mum to me. She loves Hope Green and is very settled. The staff are lovely and helpful and always obliging when I call Hope Green. The food is good. The place is very comfortable.
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Review from R W (Granddaughter of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hope Green is a lovely care home with a majority of caring staff. More activities could be introduced into the newer part of the care home.
The bedrooms are very homely and my nan always looks well cared for in her appearance and cleanliness. Staff are helpful and caring. The manager is very approachable,
friendly and helpful. Overall, it's a lovely care home.
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Review from J D (Daughter-in-law of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law was admitted for respite care after falling at home. On admission, she was exhausted and not inclined to eat or drink, after two days care at Hope Green, she was back on her feet, eating and drinking normally. Happy to extol the virtues of the care staff. My mother-in-law has expressed
a wish to stay permanently. While it is early days, first impressions are excellent. The management staff are very accessible and appear very authentic in their mission to get things right for the individual.
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Review from J H (Grandson of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The move to the home was made effortless by the staff and management. Everything that could be done to assist the move was done.
There always appears to be staff available to assist when required.
Staff are always pleasant and attentive.
Rooms are clean and every effort is made to keep on top
of this.
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Review from Ray S (Husband of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was placed in respite whilst I was recovering from two hip replacements. She felt comfortable at Hope Green and communicated well with staff and other residents.
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Review from Stephanie H (Daughter of Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hope Green is a well-run care home. It is clean and friendly and carers genuinely seem happy to help. They are concerned that they tailor care to each individual resident and eager to chat with people when time allows. The surroundings are restful and airy.
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Review from J M (Son of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother received has been great and the kindness from the staff wonderful.
At a stressful time, I felt that I had real help.
Fantastic!
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Review from Helen P (Daughter of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hope Green Care Home made my mother so welcome at a time when we had suffered a sudden family bereavement. The staff all showed genuine concern for her health and well-being and ensured that she was able to settle into the routine with minimum stress and anxiety.
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Review from C T (Daughter of Resident) published on 16 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hope Green care home is an amazing and homely place. My mother recently stayed there and thoroughly enjoyed every minute. She liked the staff, the visiting dog and the food. Staff really looked after her especially when she did not feel well.
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Review from Ken T (Great-Nephew of Resident) published on 23 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely care home Hope Green is. My great aunt is well looked after and her new room is lovely in the new part of the home overlooking the garden. The cleaners are what you would expect in a hotel and the food provided is a real treat. At a weekend one of the staff brings her little dog in and
the tenants there really do welcome this and all smile.
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Review from Marlene B (Relative of Resident) published on 23 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pleasant little care home in a lovely area caring for people very well. The home is warm and cosey and has no smells unlike some I have been in over the years. The staff are nice and welcoming.
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Review from Tom C (Relative of Resident) published on 28 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facility. Relatives made to feel welcome. Food lovely. Warm and attentive staff. Good management. Nice setting. Pleasure to visit.
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Review from Maureen W (Sister-in-law of Resident) published on 28 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Hope Green on Christmas day this year. I must say it was an absolute pleasure to visit my sister in law. On arrival at Hope Green, I was met by Father Christmas who I then found out was the manager of the care home who was visiting to see the residents and to give them a small Christmas day
gift. The atmosphere was lovely. The home was warm, clean and most of all I could smell the Christmas dinner which was extremely nice. The staff had festive clothing on. They were full of smiles and were singing with residents as they passed through the home. One of the staff was dressed as an elf and had the most infectious personality I have seen for a long time. She was accompanying the manager to residents bedrooms with their presents and taking photographs of residents with Santa and asking families if they wished for a photograph which will be a cherished memory I am sure. My sister in law commented that the staff look after her well and the food is good.
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Review from Gill G (Daughter of Resident) published on 12 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very happy with the standard of care at the home. The staff were very helpful, caring and professional, when I raised concerns about my Mum's health a Doctor was immediately arranged for her. It was good for me not to have all the responsibility of caring for her and to have a rest and to be
able to trust the staff. The home was always clean, there was always staff around and available. It had a very positive vibe. In previous places we have been, you quite often could not find staff. The home was nicely decorated and secure, my Mother's room was very nice, it had everything she needed. The staff assessed my Mother and put a mat at the side of her bed so that if she got up an alarm went off in the night. Really very happy about the care she received, so much so that if we do decide she needs full-time care, then she will hopefully be returning to Hope Green. Thank you to all the staff.
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Review from Agnes Ethel (Friend of Resident) published on 4 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit a friend who has been there for some time. I was impressed by the staff who went out of the way to ensure that my friend was comfortable and needed nothing. They have a great range of activities so no boredom, always something going on that they can join in if they want. I spent all
day here and was offered drinks throughout the day and was included in lunch. The food was amazing with lots of choice, a wide variety of options and we both felt very spoilt. My friend's room was beautifully decorated with a view of the pretty gardens from her window. The staff could not do enough and the home was clean and tidy.


I noticed visitors were made welcome and greeted with a smile from the staff. I fleetingly met the manager and again he was polite and very busy, chatting and laughing with the people who call this beautiful place their home. I was only a visitor but happy to have been. It was reassuring to see it well run and not like I expected.

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Review from Christine T (Friend of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I go to visit my two friends, I feel happy. They are comfortable and well cared for. The staff are always very pleasant and helpful to me and the residents. It must be very hard to run a care home but they do a great job at Hope Green Care Home.
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Review from A W (Sister of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely pleased with every aspect of care afforded to my sister throughout her total stay at Hope Green. Both my eldest sister and I agree that the quality of care has been special and individual attention at all times.
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Review from Linda J (Friend of Resident) published on 22 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has slow dementia. He is 86 years old (his sons are unable to help much; no time) but active.
My friend moved into Hope Green in February 2016 and settled down. The staff are cheerful and kind. As a visitor, I am welcome to call in any time and if I arrive before midday, I am offered a meal
to have with my friend in his room. The dining rooms are particularly pleasant, with white cloths, nice cutlery, drinking glasses (like a good hotel). My friend is able to go outdoors and sit in the garden on benches (he has to access the 'pass' number at the entrance). There is a pleasant lounge with a conservatory and activities.
Staff help him when he needs to use the telephone.
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Review from Andrew M (Son of Resident) published on 31 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Hope Green staff are all caring, helpful, supportive and seem genuinely interested in all the resident's well-being. The building and grounds have recently been refurbished so seems very clean and comfortable.
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Current Review Score: 9.3 (9.279)

Overview of Review Score

The Review Score of 9.3 (9.279) out of 10 for Hope Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.353 for Hope Green Care Home is calculated as follows: ( (58 Excellents x 5) + (45 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 119 Ratings = 4.353
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.926 Points relating to the number of positive Reviews for Hope Green Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 10 Positive Reviews ÷ 10.8 = 0.926
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

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Rachel Harris

Job Title: Home Manager

Hi, my name is Rachel and I am the Home Manager at Hope Green Care Home.

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