Hope Green Care Home

Lovely bright rooms with a feeling of cheerfulness. Residents free to wander around if they like. Staff gentle with them. Lovely restaurant and help given if required during mealtimes. A good manager who seems interested and committed. Pleasant staff and usually plenty of them. Residents appear calm and content.

A caring, friendly environment. Welcoming both to residents and visitors.

Very happy overall with Hope Green, more so now a new manager has taken over. The staff are brilliant and have time to discuss any concerns. The bedrooms are well furnished and the ensuite is spacious.

I have put my mother in Hope Green Care Home. She has been in nearly a month now she is very settled and calls it her home which is nice. The staff are all very lovely and polite even down to the kitchen staff who can’t do enough for you, and I must mention the manager who is doing an excellent job and very professional; nothing is to much trouble for her. I would highly recommend Hope Green Care Home which has a very high standard keep up the good work.

I am reviewing this on behalf of a very dear friend who is like a mum to me. She loves Hope Green and is very settled. The staff are lovely and helpful and always obliging when I call Hope Green. The food is good. The place is very comfortable.

The bedrooms are very homely and my nan always looks well cared for in her appearance and cleanliness. Staff are helpful and caring. The manager is very approachable, friendly and helpful. Overall, it's a lovely care home.

My mother-in-law was admitted for respite care after falling at home. On admission, she was exhausted and not inclined to eat or drink, after two days care at Hope Green, she was back on her feet, eating and drinking normally. Happy to extol the virtues of the care staff. My mother-in-law has expressed a wish to stay permanently. While it is early days, first impressions are excellent. The management staff are very accessible and appear very authentic in their mission to get things right for the individual.

Rooms are clean and every effort is made to keep on top of this.

My wife was placed in respite whilst I was recovering from two hip replacements. She felt comfortable at Hope Green and communicated well with staff and other residents.

Hope Green is a well-run care home. It is clean and friendly and carers genuinely seem happy to help. They are concerned that they tailor care to each individual resident and eager to chat with people when time allows. The surroundings are restful and airy.

Fantastic!

Hope Green Care Home made my mother so welcome at a time when we had suffered a sudden family bereavement. The staff all showed genuine concern for her health and well-being and ensured that she was able to settle into the routine with minimum stress and anxiety.

Hope Green care home is an amazing and homely place. My mother recently stayed there and thoroughly enjoyed every minute. She liked the staff, the visiting dog and the food. Staff really looked after her especially when she did not feel well.

What a lovely care home Hope Green is. My great aunt is well looked after and her new room is lovely in the new part of the home overlooking the garden. The cleaners are what you would expect in a hotel and the food provided is a real treat. At a weekend one of the staff brings her little dog in and the tenants there really do welcome this and all smile.

Pleasant little care home in a lovely area caring for people very well. The home is warm and cosey and has no smells unlike some I have been in over the years. The staff are nice and welcoming.

Excellent facility. Relatives made to feel welcome. Food lovely. Warm and attentive staff. Good management. Nice setting. Pleasure to visit.

I visited Hope Green on Christmas day this year. I must say it was an absolute pleasure to visit my sister in law. On arrival at Hope Green, I was met by Father Christmas who I then found out was the manager of the care home who was visiting to see the residents and to give them a small Christmas day gift. The atmosphere was lovely. The home was warm, clean and most of all I could smell the Christmas dinner which was extremely nice. The staff had festive clothing on. They were full of smiles and were singing with residents as they passed through the home. One of the staff was dressed as an elf and had the most infectious personality I have seen for a long time. She was accompanying the manager to residents bedrooms with their presents and taking photographs of residents with Santa and asking families if they wished for a photograph which will be a cherished memory I am sure. My sister in law commented that the staff look after her well and the food is good.

I was very happy with the standard of care at the home. The staff were very helpful, caring and professional, when I raised concerns about my Mum's health a Doctor was immediately arranged for her. It was good for me not to have all the responsibility of caring for her and to have a rest and to be able to trust the staff. The home was always clean, there was always staff around and available. It had a very positive vibe. In previous places we have been, you quite often could not find staff. The home was nicely decorated and secure, my Mother's room was very nice, it had everything she needed. The staff assessed my Mother and put a mat at the side of her bed so that if she got up an alarm went off in the night. Really very happy about the care she received, so much so that if we do decide she needs full-time care, then she will hopefully be returning to Hope Green. Thank you to all the staff.

I came to visit a friend who has been there for some time. I was impressed by the staff who went out of the way to ensure that my friend was comfortable and needed nothing. They have a great range of activities so no boredom, always something going on that they can join in if they want. I spent all day here and was offered drinks throughout the day and was included in lunch. The food was amazing with lots of choice, a wide variety of options and we both felt very spoilt. My friend's room was beautifully decorated with a view of the pretty gardens from her window. The staff could not do enough and the home was clean and tidy.

I noticed visitors were made welcome and greeted with a smile from the staff. I fleetingly met the manager and again he was polite and very busy, chatting and laughing with the people who call this beautiful place their home. I was only a visitor but happy to have been. It was reassuring to see it well run and not like I expected.

When I go to visit my two friends, I feel happy. They are comfortable and well cared for. The staff are always very pleasant and helpful to me and the residents. It must be very hard to run a care home but they do a great job at Hope Green Care Home.