Oaktree Hall & Lodge

Very happy with the staff and home ect.

All staff are very friendly. The rooms are clean and bedding and clothes changed frequently. The food is good and the residents get plenty to eat and drink. My father is still competent at feeding himself so I could not comment if your relative has problems in that area as to how this is handled. There does not seem to be a lot to do and dad has said he is fed up some days but there are plenty of books, tvs and I have seen painting, flower arranging and board games being arranged and I know that there is always music and singing once a week.

My mum had respite care for 1 week in June 2026. Overall Mum's experience was very positive informing me that the staff were very polite and helpful and that she was treated with dignity. On visiting mum I also noticed how the staff interacted and had no hesitation on thinking that mum would be well looked after.

On our most recent visit to see Margi my lovely Mum in law, we were very pleased to find her happily enjoying an afternoon cuppa & cake. Sat with another lady at a table, happily listening to some fabulous tunes from the 60's & 70's. Although Margi is suffering from dementia and not the wild dancing queen she used to be, I know she would be benefiting from the music and the memories that it might awaken. We were made welcome by all the staff and offered drinks. The home was well kept, clean & tidy, whilst still feeling homely. I noticed some residents having treatments, for what I thought might be circulatory issues. I saw another lady resident happily looking at her freshly painted nails. On previous occasions we have been able to bring our very friendly dog to visit Margi, which always makes her and the other residents smile. We are extremely happy and content knowing Margi is receiving the very best of care at Oaktree

On arrival for the first meeting l was greeted by very polite staff which made me feel confident in the care that my cousin would be receiving and after some weeks l was not disappointed the care he was receiving was very professional , as an ex nurse for most of my life l was very happy with his care

We have always been made very welcome and find the staff helpful and caring. My friend seems very happy here and is well looked after.

My Brother went into OAKTREE in Bridlington in October 2025. And to be honest if Melvin hadn't come in when he did, he probably wouldn't be with us now. 3 month's ago he was very under nourished, very unwell because he wasn't taking his medication. He was dirty, depressed, and wouldn't communicate with any of us because he was very confused. NOW he is doing amazingly, he is healthy, put weight on, clean and no longer depressed... NOT just that but he has decided that he doesn't want to leave. He was taken for 8 weeks rest bite and is now a permanent resident. The staff are wonderful, caring, and the atmosphere is always nice. Our family are a lot more relaxed because we know he is happy, healthy and safe. OAKTREE is a lovely place, But the staff make Oaktree a special place..

Our very good friend Shiela has come here for respite as her husband is in hospital. The staff are very helpful & friendly. The home is lovely & warm & inviting.

Thank you all, Lisa and family

My step mum was very happy there.

Our mam has been in Oaktree's care now for over 2 months and we are delighted by the excellent standard of care, the definite improvement in mam's health and wellbeing and the high levels of socialisation and personal, friendly, attentive contact she and we receive from happy and motivated staff. This care home stands out from the moment you arrive at the stunning building in a beautiful setting. The decor and care inside are equally wonderful. My sister and I and families are delighted. Mam couldn't be in a better place of care. Sending our very grateful thanks and highest compliments to the hard-working, helpful, cheerful, knowledgeable, sincere and excellent caring staff and management of Oaktree Hall who excel in all they do.

Dad was admitted to Oaktree towards the end of 2024, their care was unquestionably very good. The team care for not only the residents but also their families taking the time to 'check in' and 'care'. Dads care needs became 'challenging' in the few months that he was there causing more work for the staff but they coped very well and were always reassuring to us and him. The team quickly became like an extended family to us all we will always be forever grateful for their care and support through his final few months.

Thank you all at Oaktree.

All of the staff are friendly and helpful and finally, I can sleep knowing she is safe and looked after.

I cannot recommend Oak Tree enough. Thank you

So thank you once again, all the caring staff.

The manager has been very understanding of my mother's needs and the staff are attentive and caring, particularly recently. The manager has listened to my concerns and proactively supports me. I am very grateful for this support and understanding.

This has been the worst decision of my life to put my dad in their care. It has been an ongoing issue with this care home of inadequate care for residents. I just hope the social services intervene and get him moved to a more caring environment.

This is the second time my Husband has had respite care in this home. It is very clean and the staff are welcoming and informative. Again he has put weight on so the food must have been good. He was happy and joking with the staff when I collected him after his stay but within six days he is back to this miserable man who only wants to sit in a chair, not speaking, and says he is waiting for God. What more can I say?

My aunt came here for end-of-life care, she was treated with compassion and dignity by everyone, they treated me the same way when she passed. The staff are so friendly and kind, nothing is too much for them, and they made my aunt's last weeks very comfortable.