Oaktree Hall & Lodge

Bessingby, Bridlington YO16 4UH
Review Us
9.4 77 Reviews
  • Oaktree Hall & Lodge, Bridlington
Oaktree Hall & Lodge is a residential home providing specialist dementia care, day care facilities and respite care.

The extended Georgian manor house is set within five acres of grounds, built on the edge of Bessingby village which lies on the outskirts of Bridlington.

Accommodation is provided in single occupancy bedrooms and some double rooms, a number of which have en-suite facilities. Hospital beds, air mattresses, pressure cushions along with other aids, can be offered to make each residents stay more comfortable.

Oaktree Hall & Lodge’s approach to residential care focuses on ensuring that a wide range of activities and social events are regularly organised, such as functions and events, film nights, card and board games and many more. Birthdays of residents are always celebrated.

The home takes pride in providing tasty, tempting meals for residents. Mealtimes are regarded as enjoyable social occasions for most residents, although those who wish to eat their meals in their own rooms are enabled to do so. Each resident will be asked for their individual food preferences as well as their cultural, religious or health needs and these will be taken into account when planning menus.

Care Provided by Oaktree Hall & Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1190
  • Self-Funded Residential Dementia Care: from £1245
  • RESPITE Self-Funded Residential Care: from £1190
  • RESPITE Self-Funded Residential Dementia Care: from £1245

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Oaktree Hall & Lodge to find out the exact price for your requirements.

Contact Oaktree Hall & Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oaktree Hall & Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Mary Moran (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 64+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (2)

Visiting

  • Vistors Welcome

Parking

  • Car Parking Available on site

9.4

Oaktree Hall & Lodge has a Review Score of 9.4 (9.361) out of 10, based on 16 reviews in the last 2 years.
Over all time Oaktree Hall & Lodge has 77 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oaktree Hall & Lodge
  • 27
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Total of 77, showing 1-20
Review from L R (Daughter of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Oak Tree for 4 months now and as a family we are more than happy with the warm, friendly atmosphere at Oak Tree and with the caring, genuine staff. They are like an extended family, the staff always have time for us and really do care about the residents. Mum is happy enjoying the company
of everyone, her health has improved and she is no longer lonely.
Mums room is a good size for her personal belongings and plenty of room if she wants to sit and watch TV on her own. She is fussy with food, can complain in cafes and restaurants but has never complained about food at Oak Tree quite the opposite so full compliments to the chef!
We are more than happy with Oak Tree, cannot recommend the staff and facilities enough and will always be grateful for giving us peace of mind knowing mum is safe and happy in the care of genuine people.
Thank you all, Lisa and family
Reply from Paul Millar, Client Relations at Oaktree Hall & Lodge
Thank you for choosing Oaktree Hall & Lodge for your Mums care and taking the time to write this lovely review . Your kind words are greatly appreciated and I will of course share them with the…read more
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Review from Claire M (Daughter-in-law of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step mum was admitted
At Oaktree as an emergency care requirement
From the first contact from Mary ( manager) to the day my step mum left the care was amazing .
Lovely relaxed atmosphere
Friendly carers
Clean rooms and accommodation
My step mum was very happy there.
Reply from Paul Millar, Client Relations at Oaktree Hall & Lodge
Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Oaktree Hall & Lodge family.
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Review from Andy B (Son of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mam has been in Oaktree's care now for over 2 months and we are delighted by the excellent standard of care, the definite improvement in mam's health and wellbeing and the high levels of socialisation and personal, friendly, attentive contact she and we receive from happy and motivated staff. This
care home stands out from the moment you arrive at the stunning building in a beautiful setting. The decor and care inside are equally wonderful. My sister and I and families are delighted. Mam couldn't be in a better place of care. Sending our very grateful thanks and highest compliments to the hard-working, helpful, cheerful, knowledgeable, sincere and excellent caring staff and management of Oaktree Hall who excel in all they do.
Reply from Paul Millar, Client Relations at Oaktree Hall & Lodge
Thank you for choosing Oaktree Hall & Lodge for your Mum's care and taking the time to recognise the great service The Oaktree family provide . Your kind words are greatly appreciated and i will of…read more
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Review from Sandra W (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was admitted to Oaktree towards the end of 2024, their care was unquestionably very good. The team care for not only the residents but also their families taking the time to 'check in' and 'care'. Dads care needs became 'challenging' in the few months that he was there causing more work for the
staff but they coped very well and were always reassuring to us and him. The team quickly became like an extended family to us all we will always be forever grateful for their care and support through his final few months.
Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge
Thank you for taking the time to review our home anf recognising the great work the team at Oaktree Hall & Lodge provide .You're all missed at the home . Thanks again for your kind words and I will of…read more
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Review from A C (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went to stay at Oaktree Hall on a respite basis back in January when my dad became ill. They made her so welcome and took very good care of her. Dad then went into Oaktree for end-of-life care so they were together. His care was also very good. Every member of the management/staff team was so
compassionate and caring at a very difficult time.
Mum is now at Cakthree on a permanent basic and she loves it!
Thank you all at Oaktree.
Reply from Paul Millar, Client Relations at Oaktree Hall & Lodge
Thank You for taking the time to review our home . It is always great for our teams to be recognised for the great care and support they provide . Thanks again for choosing Oaktree Hall & Lodge and I…read more
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Review from Amanda S (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was very reluctant to go into residential care, although it was evident she needed to for quite a while. On the day my mother was admitted to Oaktree, she was treated exceptionally well from the minute we arrived. Within 15 minutes, she was smiling and told me to leave as she was happy.
She
has partaken in the activities and spoke about them when I visited. Since moving in permanently, she is happy, looks better than she has for a long time, her general health has improved and she is well nourished.
All of the staff are friendly and helpful and finally, I can sleep knowing she is safe and looked after.
Reply from Paul Millar, Client Relations at Oaktree Hall & Lodge
Thank you so much for your wonderful review and kind words about Oaktree Hall & Lodge ! We're thrilled to hear that you and your Mum are having such a positive experience with us. It's always…read more
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Review from David H (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived in Oat Tree for respite in September 2024 after breaking her ankle in a fall and spending a number of weeks in hospital.
We had heard some poor reviews about the standard of care, the food and the general wellbeing experienced by previous residents, however, if I was to be totally
honest, the majority of these were, here say so we remained open minded.
Whilst initially, my mother did experience some issues, in the first few days, with the food not being warm enough, this was always immediately addressed to her satisfaction.
This was the only minor issue my mother experienced.
Every single other aspect of the care home was exemplary, all of the staff, without exception, are superb and epitomise the meaning of the word 'CARE'.
Nothing is ever too much trouble for them, they treated mum with respect, with compassion when needed, they listened and they enabled mum to keep her dignity right up to the moment she passed away.
I cannot recommend Oak Tree enough. Thank you
Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge
Many thanks for taking the time to review our home . It was a pleasure to care for your Mum and she is missed by all at the home . Your kind words are greatly appreciated and I will of course pass…read more
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Review from G S (Wife of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in Oaktree Lodge for 3 years up to passing away.
I cannot praise it enough, the care he was given, it was excellent and he was so happy there. Food was good and the staff tried so hard with entertainment and raffles and relatives were made so welcome.
So thank you once again, all
the caring staff.
Reply from Jackie Brook, Care Relationships at Oaktree Hall & Lodge
Thank you so much for sharing your kind words about Oaktree Hall & Lodge. We are deeply touched by your review and honoured that we could be part of your husband's care journey over the past three…read more
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Review from J K (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Oaktree Hall for many years.
The manager has been very understanding of my mother's needs and the staff are attentive and caring, particularly recently. The manager has listened to my concerns and proactively supports me. I am very grateful for this support and understanding.
Reply from Jackie Brook, Care Relationships at Oaktree Hall & Lodge
Thank you so much for your lovely feedback. We're honoured to have cared for your mother at Oaktree Hall for so many years. It's truly wonderful to hear that our team, especially the manager, has been…read more
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Review from Peter A (Son of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
This has been the worst decision of my life to put my dad in their care. It has been an ongoing issue with this care home of inadequate care for residents. I just hope the social services intervene and get him moved to a more caring environment.
Reply from Jackie Brook, Care Relationships at Oaktree Hall & Lodge
Thank you for sharing your concerns. We appreciate how difficult and emotional this time must be for you and your family, and we're sorry to hear that you feel this way about your dad's care. Please…read more
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Review from Hazel M (Wife of Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second time my Husband has had respite care in this home. It is very clean and the staff are welcoming and informative. Again he has put weight on so the food must have been good. He was happy and joking with the staff when I collected him after his stay but within six days he is back to
this miserable man who only wants to sit in a chair, not speaking, and says he is waiting for God. What more can I say?
Reply from Jackie Brook, Care Relationships at Oaktree Hall & Lodge
Thank you for taking the time to share your experience with us. We're delighted to hear that your husband had a positive stay at Oaktree Hall & Lodge Care Home, enjoying the welcoming atmosphere, good…read more
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Review from Alison M (Niece of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt came here for end-of-life care, she was treated with compassion and dignity by everyone, they treated me the same way when she passed. The staff are so friendly and kind, nothing is too much for them, and they made my aunt's last weeks very comfortable.
Reply from Jackie Brook, Care Relationships at Oaktree Hall & Lodge
Thank you for sharing your experience at Oaktree Hall & Lodge. We are deeply grateful for the trust you placed in us during such a sad time. It was our honour to care for your aunt and provide comfort…read more
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Review from J B (Stepdaughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First visit to Oaktree to see Step Mum, who moved in recently. A nice and warm place, cosy and homely. Care workers are very friendly, helpful, and informative. Step Mum is more alert and able to communicate, since the move. Good to know that there is a new care plan in place and proper record-keeping.
Reply from Jackie Brook, Care Relationships at Oaktree Hall & Lodge
Delighted to hear your stepmum is settling in well and that you've noticed positive changes. We're committed to providing a supportive and homely environment at Oaktree, and it's reassuring to know…read more
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Review from A B (Granddaughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First visit to my Nan at Oaktree. The staff are very friendly and thorough. Lovely home and décor, very warm and cosy. My Nan seems very happy here so far.
Reply from Jackie Brook, Care Relationships at Oaktree Hall & Lodge
We appreciate your positive feedback. It's wonderful to know your Nan is happy and you've had a pleasant first visit at Oaktree. Thank you for sharing.
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Review from A H (Granddaughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, open, welcoming, helpful, and communicative staff who care about all of the residents. The home is clean, well decorated, and feels very homely. Comfortable rooms, nice and clean.
Reply from Jackie Brook, Care Relationships at Oaktree Hall & Lodge
Thank you for taking the time to share your positive experience with us. Our residents' comfort and satisfaction are our top priorities. Our team at Oaktree Hall and Lodge is delighted to hear that…read more
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Review from Andrea M (Respite Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been on respite care for a week. The staff are very tentative, nothing is too much trouble day or night. It is very clean, domestics do a good job. Washing is taken most nights and bought back the next day. Overall it has been an enjoyable stay. I would recommend it.
Reply from Mary Moran, Home Manager at Oaktree Hall & Lodge
Thank you so much for your kind words! We're delighted to hear that your respite care experience was enjoyable. Our team takes pride in being attentive, and it warms our hearts to know that you felt…read more
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Review from M M (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is very early days for me and the first time I have visited for any length of time, but Mum seems in good hands here. The grounds are beautiful and the staff I have met are friendly and treat her well.
Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge
Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Bessingby family.
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Review from Katie F (Great-Niece of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff, very welcoming and helpful. Place very clean and friendly atmosphere.
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Review from Katie R (Niece of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place with very helpful caring people/staff. Uncle is very happy here and it's made such a difference in his whole demeanour. It's so nice to see the difference it's making to him.
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Review from Beverley L (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Relaxing atmosphere, friendly staff, food lovely and good care staff.
Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge
Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Bessingby family.
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Current Review Score: 9.4 (9.361)

Overview of Review Score

The Review Score of 9.4 (9.361) out of 10 for Oaktree Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.399 for Oaktree Hall & Lodge is calculated as follows: ( (107 Excellents x 5) + (65 Goods x 4) + (8 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 188 Ratings = 4.399
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.962 Points relating to the number of positive Reviews for Oaktree Hall & Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 15 Positive Reviews ÷ 15.6 = 0.962
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (1)

Mary

Mary Moran

Job Title: Care Home Manager Joined: 2023

Mary Moran is an accomplished Registered Home Manager who Brings 28 Years of Expertise to Oaktree Hall and Lodge in Bessingby.

Frequently Asked Questions about Oaktree Hall & Lodge

What types of Care is Oaktree Hall & Lodge registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oaktree Hall & Lodge have?

There are 74 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Oaktree Hall & Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oaktree Hall & Lodge to the centre of Bridlington?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaktree Hall & Lodge to verify any information. View our terms and conditions. Oaktree Hall & Lodge has an Enhanced Service - more info.