Oaktree Hall & Lodge

Bessingby, Bridlington YO16 4UH
Review Us
9.2 75 Reviews
  • Oaktree Hall & Lodge, Bridlington
Oaktree Hall & Lodge is a residential home providing specialist dementia care, day care facilities and respite care.

The extended Georgian manor house is set within five acres of grounds, built on the edge of Bessingby village which lies on the outskirts of Bridlington.

Accommodation is provided in single occupancy bedrooms and some double rooms, a number of which have en-suite facilities. Hospital beds, air mattresses, pressure cushions along with other aids, can be offered to make each residents stay more comfortable.

Oaktree Hall & Lodge’s approach to residential care focuses on ensuring that a wide range of activities and social events are regularly organised, such as functions and events, film nights, card and board games and many more. Birthdays of residents are always celebrated.

The home takes pride in providing tasty, tempting meals for residents. Mealtimes are regarded as enjoyable social occasions for most residents, although those who wish to eat their meals in their own rooms are enabled to do so. Each resident will be asked for their individual food preferences as well as their cultural, religious or health needs and these will be taken into account when planning menus.

Show Oaktree Hall & Lodge on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1190
  • Self-Funded Residential Dementia Care: from £1245
  • RESPITE Self-Funded Residential Care: from £1190
  • RESPITE Self-Funded Residential Dementia Care: from £1245

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Oaktree Hall & Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mary Moran (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 64+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (2)

Visiting

  • Vistors Welcome

Parking

  • Car Parking Available on site

Oaktree Hall & Lodge Reviews (75)

Total of 75, showing 41-60
9.2

Oaktree Hall & Lodge has a Review Score of 9.2 (9.160) out of 10, based on 14 reviews in the last 2 years. Over all time Oaktree Hall & Lodge has 75 reviews.

Overall Experience

  • 49
  • 22
  • 3
  • 0
  • 1

Date Published

75
5
8
14
61

Review from L H (Niece of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always very pleasant and helpful. My aunt seems very content and always appears well looked after. The home is always clean and comfortable.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your aunt and are delighted that you have peace of mind with the quality of service being offered. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I H (Private Carer of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I visit a lady twice a month. She is always clean, and the areas I see are always clean and tidy. There are nice views from the upstairs windows. There are always signs of activities; the staff try to do with the residents. A lot of the residents appear to have dementia needs and don't interact much.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are appreciated, and I will, of course, pass them on to Kelly and the team at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John G (Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are ok!
Food is nice.
The team leader is excellent to the residents.
Bedroom nice.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear John, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn L (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is in this care home. The staff are very friendly and approachable and take extremely good care of him. Dad has had a few falls and trips to the hospital for checkups to make sure he is alright, all thanks to the staff looking after his needs. Staff make sure Dad eats a well-balanced diet as
he is very small and had lost a lot of weight, but is now putting some back on. O can relax knowing my dad is getting the best care and attention from the staff. Dad has dementia but knows his carers really do care, and so do I. Thanks to all the staff.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Dawn, many thanks for taking the time to review our home. Many thanks for your kind words, I will, of course, ensure that they are passed on to the manager and the Bessingby Hall family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan H (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, the staff seem really nice, and Mum is happy here.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Susan, many thanks for taking the time to review our care home. All feedback is welcomed and allows us to continue to develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The last few weeks have been challenging in many ways for my mother, who is very troubled and cannot understand everyday things now and is not easily settled at all. The staff have dealt with these problems as they have arisen in a competent manner as is the nature of their training very difficult.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne C (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my mum receives every day. My mum has suffered from a stroke, which has left her with emotional needs, and all the carers and management help her with the special needs that she now has. I am never worried about my mum because she has all the help and support she needs.
I would like to thank them all for the care that she has received. Thank you all so much.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Joanne, many thanks for taking the time to review our home. It is our pleasure to care for your Mum, and are delighted that you feel safe in the knowledge that she is being well cared for. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the colleagues at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christina W (Granddaughter of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My visit to Bessingby was pleasant. The staff were lovely; they made us feel welcome. Overall, a nice place for my grandad.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Christina, many thanks for taking the time to review our home. It is our pleasure to care for your Grandad. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the colleagues at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frances B (Brother of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best ever. Staff are ever so helpful. Nothing too much trouble.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Frances, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service.
Yoru kind words are greatly appreciated, and I will of course pass them on to the manager and the team at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother on a regular basis and find that she is extremely well cared for and happy with her treatment in the home. All staff are extremely supportive and helpful regarding care and support.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum, and I will, of course, pass on your kind words to the manager and the colleagues at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jody M (Granddaughter of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant, helpful staff, which is nice. My grandad is well looked after, and the grounds are stunning.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Jody, many thanks for taking the time to review our home. It is our pleasure to care for your grandad, and we love having him with us. Your kind words are greatly appreciated, and I will of course pass them on to the manager and the colleagues at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan T (Daughter of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident of Bessingby Hall for more than two years. He is very settled at the home, and the carers have got to know him really well and look after him really well with the respect and dignity he needs. The home communicates with me regularly, which was a Godsend. During Covid,
they always keep me informed of any changes or development, and I am more than happy with the home.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Susan, many thanks for taking the time to review our home. It is our pleasure to care for your father, and we love having him with us. Your kind words are greatly appreciated, and I will of course pass them on to the manager and the colleagues at Beesingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S P (Daughter of Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Bessingby Hall care home for nearly two years; she is looked after fantastically. All the staff are lovely and very caring with her.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. It is our pleasure to care for your mum, and we are delighted that you are pleased with the care afforded.
Your Kind words are greatly appreciated, and I will, of course, pass them on to the manager and the Bessingby Hall colleagues.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean home. Very friendly and professional. Always happy to help with anything that's asked of them and keep relatives informed of anything that's happened.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. We are glad that you are pleased with the quality of care provided. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the colleagues at Bessingby Hall

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Son of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the home are extremely friendly and approachable and really do look after my father. My dad has a good relationship with the staff and tells me he is happy. There are lots of activities that my dad gets involved with.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. We are glad that you are pleased with the quality of care provided, and it is our pleasure to care for your father. Your kind words are greatly appreciated, and I will, of course, pass them on to the colleagues at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Wife of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found up until now that my husband seems to be well looked after, clean and in his own clothes.
He seems to be quite happy here and I always feel much better after visiting him.
Thank you.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Judith many thanks for taking the time to review our home. All feedback is greatly appreciated and allows us to continually develop our service. We are glad that you are pleased with the quality of care provided and it is our pleasure to care for your husband. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Niece of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've not spent time inside Bessingby Hall to be able to comment on all the facilities, food, cleanliness etc, however, all the staff have been very helpful and pleasant in all my dealings with them. My aunt seems extremely happy and settled here.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your aunt and we too are delighted that she has settled in so well. and we look forward to welcoming you in soon to visit. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F W (Granddaughter of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first time visiting grandma at Bessingby Hall after coming back from overseas. When we arrived grandma was at ease and relaxing downstairs. All the staff were very caring and polite. The hall organised a great open day with lots of entertainment. We visited Grandam's room which was lovely.
It was homely, clean, tidy and had a nice view of the garden. Grandma seemed very happy. The staff were very friendly and attentive but also let us all catch up together without interruption. This is a great place for Grandma and we are hugely appreciative.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your Grandma and we are delighted that you enjoyed your visit. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Wife of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every carer works so hard. I am satisfied with all aspects of my husband's care. Thank you.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. All feedback is greatly appreciated and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C L (Grandson of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff who are very careful with Covid-19. The residents look very happy to be there, overall an excellent place.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass your comments on to the manager and the Bessingby Hall team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.2 (9.160)

Overview of Review Score

The Review Score of 9.2 (9.160) out of 10 for Oaktree Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.327 for Oaktree Hall & Lodge is calculated as follows: ( (86 Excellents x 5) + (63 Goods x 4) + (8 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 165 Ratings = 4.327

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Oaktree Hall & Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 13 Positive Reviews ÷ 15.6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (1)

Mary

Mary Moran

Job Title: Care Home Manager

Joined: 2023

Mary Moran is an accomplished Registered Home Manager who Brings 28 Years of Expertise to Oaktree Hall and Lodge in Bessingby.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaktree Hall & Lodge to verify any information. View our terms and conditions. Oaktree Hall & Lodge has an Enhanced Service - more info.