Oaktree Hall & Lodge

Bessingby, Bridlington YO16 4UH
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9.2 75 Reviews
  • Oaktree Hall & Lodge, Bridlington
Oaktree Hall & Lodge is a residential home providing specialist dementia care, day care facilities and respite care.

The extended Georgian manor house is set within five acres of grounds, built on the edge of Bessingby village which lies on the outskirts of Bridlington.

Accommodation is provided in single occupancy bedrooms and some double rooms, a number of which have en-suite facilities. Hospital beds, air mattresses, pressure cushions along with other aids, can be offered to make each residents stay more comfortable.

Oaktree Hall & Lodge’s approach to residential care focuses on ensuring that a wide range of activities and social events are regularly organised, such as functions and events, film nights, card and board games and many more. Birthdays of residents are always celebrated.

The home takes pride in providing tasty, tempting meals for residents. Mealtimes are regarded as enjoyable social occasions for most residents, although those who wish to eat their meals in their own rooms are enabled to do so. Each resident will be asked for their individual food preferences as well as their cultural, religious or health needs and these will be taken into account when planning menus.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1190
  • Self-Funded Residential Dementia Care: from £1245
  • RESPITE Self-Funded Residential Care: from £1190
  • RESPITE Self-Funded Residential Dementia Care: from £1245

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Oaktree Hall & Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mary Moran (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 64+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (2)

Visiting

  • Vistors Welcome

Parking

  • Car Parking Available on site

Oaktree Hall & Lodge Reviews (75)

Total of 75, showing 21-40
9.2

Oaktree Hall & Lodge has a Review Score of 9.2 (9.160) out of 10, based on 14 reviews in the last 2 years. Over all time Oaktree Hall & Lodge has 75 reviews.

Overall Experience

  • 49
  • 22
  • 3
  • 0
  • 1

Date Published

75
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8
14
61

Review from G B (Mother of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter is currently in Bessingby Hall for respite care after having a large stroke. We were slightly apprehensive of her being placed in a home, but our worries have been short lived as the care and the staff have been excellent, very compassionate and caring. We would have no problem in recommending
Bessingby to anyone! We cannot thank all the staff enough for their fantastic care!

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your daughter and we are delighted that she has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the Bessingby family.

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Review from Ann R (Friend of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Bessingby Hall very accommodating, the staff is pleasant and efficient, always on hand to assist with questions and assistance.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Ann, many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Bessingby Hall family.

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Review from Joshua M (Grandson of Resident) published on 21 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to see my grandad today, I can see he is very happy, singing and dancing, a lot more peaceful. Very helpful staff and very friendly.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Joshua, many thanks for taking the time to review our home, It is our pleasure to care for your granddad. Your kind words are greatly appreciated and I will of course pass them on to the Bessingby family.

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Review from Jackie M (Daughter of Resident) published on 21 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive staff, made us feel welcome from the moment we walked through the door. Dad is very happy in his room, the staff made sure Dad had an extended bed due to him being tall.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Jackie, many thanks for taking the time to review our home, It is our pleasure to care for your dad. Your kind words are greatly appreciated and I will of course pass them on to the Bessingby family.

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Review from B A (Brother of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is very happy here, he compliments the staff and says the food is good. He likes to watch the wildlife in the gardens, deer, rabbits and birds etc. This is an easy place to get to and parking is next to the front door.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Bessingby family.

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Review from Sarah L (Daughter-in-law of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident and family have been made very welcome. Staff are very friendly and we feel that our relative is well looked after and understood. Every effort is made by staff to meet needs. Everywhere is clean, tidy and spacious.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Bessingby team.

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Review from Pat S (Friend of Resident) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home with very lovely staff and surroundings.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Pat, many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team.

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Review from J P (Sister of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff pleasant and helpful at Bessingby Hall.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them on to Kelly and the Bessingby team.

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Review from P S (Son of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It sure is a relief and comfort to see Mum so happy and well cared for. We know she is being properly looked after by a great team who really care about all their residents. The facilities at Bessingby Hall are very good allowing residents to have fun with a full social program (if they want to).

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to Kelly and the Bessingby team.

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Review from Alison B (Niece of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good first impression, travelled for three hours to see my uncle for the first time here. Lovely building, friendly staff and very pleasant surroundings.
My uncle seemed to be very well cared for - it is reassuring as I live so far away.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Alison, many thanks for taking the time to review our home. Your kind words are really appreciated and I will, of course, pass them on to the Bessingby family.

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Review from Deborah B (Daughter of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. Lots of staff are all very knowledgeable about dementia. Very clean and all my father's needs have been met. The care in this home is superb. My father is kept very clean and all his clothes are freshly clean. His bedding is always fresh and clean. He eats all his meals and is
offered food that he is known to prefer. When I phone the care home the call is answered straight away and they always have time to chat.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Deborah
Many thanks for taking the time to review our home. It is our pleasure to care for your dad. Your Kind words are greatly appreciated and I will of course pass them on to the colleagues at Bessingby Hall.

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Review from Sarah C (Granddaughter of Resident) published on 21 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dealing with my nanna's issues admirably.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Sarah, many thanks for taking the time to review our home, it is our pleasure to care for your nanna. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Bessingby team.

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Review from Susan P (Wife of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home, full of love and care. Amazing staff, gentle, caring, full of laughs and humour. Beautiful gardens - downstairs reception rooms all have gorgeous views which lift up your heart. A perfect place for people who need help, safety combined with the freedom to spend the day as you wish.
One last thought, a couple of dogs might be very beneficial - a great comfort to residents.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Susan, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them, on to the manager and the Bessingby family.

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Review from C F (Daughter of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother recently moved to Bessingby Hall in a poor state, and within 2/3 days, there was a big improvement in her mobility and eating. She is beginning to interact with those around her due to the care and attention given by the staff.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. We are delighted that Mum has settled in so well. it is our pleasure to care for her. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the Bessingby team.

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Review from Debra G (Daughter of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring, helpful and friendly.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Debra, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will of course pass them on to the manager and the colleagues at Bessingby.

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Review from Mandy L (Daughter of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Bessingby Hall since June 2020 and loves it. We are very happy with her care and communication is outstanding.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Mandy, many thanks for taking the time to review our home. We are delighted to care for your Mum and that she is content and happy here. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.

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Review from Maureen D (Daughter of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice welcome, everyone is very friendly and makes you feel at ease. Beautiful building, very clean. Really nice outlook being in the countryside. Sure Dad will be happy here.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Maureen, many thanks for taking the time to review our home. We are delighted to care for your Dad and that he has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.

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Review from Carolyn S (Resident) published on 29 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff that I came in contact with are very helpful, friendly and kind to us.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Carolyn, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team at Bessingby Hall.

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Review from Alan H (Son of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks for all your care and attention. Very impressed with the facility and service/documentation.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Alan, many thanks for taking the time to review our home. We are delighted that you have had such a positive experience at Bessingby Hall. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team.

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Review from R W (Son of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Such a delight to visit and spend time with my mum today. Since staying she has been consistently happy and well looked after. Her health has improved since staying and it's good to see her smiling. Many thanks to all the staff that care for her at Bessingby. Very well done!

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your mum and are delighted that you have peace of mind with the quality of service being offered. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.

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Current Review Score: 9.2 (9.160)

Overview of Review Score

The Review Score of 9.2 (9.160) out of 10 for Oaktree Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.327 for Oaktree Hall & Lodge is calculated as follows: ( (86 Excellents x 5) + (63 Goods x 4) + (8 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 165 Ratings = 4.327

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Oaktree Hall & Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 13 Positive Reviews ÷ 15.6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Mary

Mary Moran

Job Title: Care Home Manager

Joined: 2023

Mary Moran is an accomplished Registered Home Manager who Brings 28 Years of Expertise to Oaktree Hall and Lodge in Bessingby.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaktree Hall & Lodge to verify any information. View our terms and conditions. Oaktree Hall & Lodge has an Enhanced Service - more info.