






Rastrick Hall and Grange, operated by Highgate Care, is a distinguished care home situated in the charming town of Brighouse. Offering both residential and dementia care, the home prides itself on delivering holistic and person-centred services. With 79 ensuite bedrooms, residents enjoy a personal sanctuary that promotes comfort and independence. The home features beautifully landscaped gardens, a sensory room, and a lively activities lounge, ensuring residents engage in a variety...
Care Provided by Rastrick Hall & Grange
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Rastrick Hall & Grange for full pricing details and T&Cs.
Contact Rastrick Hall & Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Vicki Harrison (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (79)
Visiting
- Visitors Welcome
Parking
- Onsite car park.
Rastrick Hall & Grange Reviews (70)
Rastrick Hall & Grange has a Review Score of 9.3 (9.289) out of 10, based on 29 reviews in the last 2 years.
Over all time Rastrick Hall & Grange has 70 reviews.
I feel comfortable approaching staff with any concerns I may have and trust they will be dealt with in a satisfactory manner. I feel having a clear route of communication with staff is important as my grandma is unable to raise or express concerns herself.
Overall I'm pleased with the care Rastrick Hall and Grange provide.
Many thanks for taking the time to review our home . It is a pleasure to care for your Grandma and we know she looks forward to your regular visits . Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Family .
Mum says she is loved and enjoys her meals which is reassuring , even with the her complex needs she seems content and happy in her surroundings , i have seen improvements in the home over the last few months which have been very noticeable.
Thank you for taking the time to review our home . It is a pleasure to care for your Mum . Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Hall team
It is a shame we can not mention individual carers as the team really do go out of their way to ensure Gran is well cared for.
Thank you for taking the time to review our home , particulalry recognising the fabulous efforts of the staff team . Your kind words are greatly appreciated and I will of course pass them on to the Rastrick family.
We have been very pleased with the care and service provided. The staff are always approachable, friendly, and willing to assist with any queries we may have, fostering a positive and open relationship. They demonstrate great patience and compassion in their interactions with our resident, ensuring they feel comfortable and well-supported. Additionally, the rooms are cleaned regularly to a high standard, maintaining a fresh and welcoming environment. We truly appreciate the dedication of the team and the excellent care they provide.
Thank you for taking the time to review our home. and recognising the hard work , care and passion that has gone into making Rastrick Hall & Grange the success it has become . Your kind words are greatly appreciated and i will of course pass them on to the Rastrick family .
Keep up the good work!
Thank you for taking the time to review our home and recognising the hard work the Rastrick Hall & Grange team have put into the home , Your kind words are greatly appreciated and I will of course make sure they're shared with the home staff.
Staff have a friendly rapport with mum and they understand mum's health issues, her personal care/support needs and social preferences. They show mum kindness and treat her with respect.
Many thanks for taking the time to review our home . It is a pleasure to care for your Mum . Your kind words are greatly appreciated and I wlll of course pass them on to the Rastrick family.
Good to see the care home picking up keep up the good work everyone.
Thanks you for taking the time to review our home and recognising the positive changes that have been made .Your kind words are greatly appreciated and I wil of course pass them on to the Ratsrick team .
Both myself and our four sons agree that we are very satisfied with the care and treatment of my wife and their mothers. She is treated with dignity and understanding.
Many thanks for taking the time to review our home. It is our pleasure to care for your wife. Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Hall & Grange family.
Happy.
Many thanks for taking the time to review our home.
Dad has late Alzheimer's with complex needs although he is hyperactive, always on the go with significant sundowning.
The staff were lovely and on collecting him it was obvious the working relationship and affection between them. He was kept engaged most of the day, and they took him out for walks and a trip to Brighouse.
We were made aware that there is a relatively new manager and it appears to be a well-run care home. This new manager is lovely, efficient and a pleasure to deal with. The staff and other residents we met appeared to be happy, content and well cared for.
I would have no hesitation in recommending and using Rastrick Hall and Grange for all his respite needs. In fact, we have just booked his next little holiday.
Dear Lorraine, many thanks for taking the time to review our home. We are delighted that your dad settled in so well and enjoyed his stay with us. Your kind words are greatly appreciated and I will of course pass them on to the Ratrick Hall family.
The care my dad received was very good. He was very confused and upset at times. The carers, and deputy manager, were very patient with him and did all they could to make him comfortable, particularly at the end of his life when he was receiving end-of-life care for a week. My mum was always made to feel welcome as she visited Dad every day during his four-month stay. The kindness shown to her was also extended to the rest of the family during what was a difficult time. I would like to thank the staff.
I will of course feed this review back to the Rastrick Hall and Grange Family.
My husband was a resident for over 2 years when it was owned by another provider. He was very happy and contented for at least a year, then with the constant changing of managers the treatment and care went down significantly, and on several occasions, we found him in very unhappy situations which gave me and my family a lot of upsetting concerns. Just recently our concerns were confirmed when for no apparent reason he was sent to the hospital. From the information that we were able to gather this was a way of means to remove him as a resident from the home, this was confirmed when the home refused to have him back. That caused a dilemma of having to find another home. This has now been achieved and he's now at another home. We as a family are delighted that he is out of the Grange. The carers were great but even they're not that happy with the conditions that are evident with the running of the home.
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. We are sorry that your experience recently has been a negative one and would welcome the opportunity to discuss the points raised directly.
My dad moved into Rastrick Hall and Grange in August 2023. The care he received was very good - the staff were very caring and kind. He was well looked after, and the food was of a good standard. Dad went into end-of-life care at the end of November and has now unfortunately passed away. However, the care and kindness he and all his family received in his final days from all the staff was way above our expectations and above and beyond what they needed to do to fulfil the requirement of "doing their job". For this, we give them our heartfelt thanks and best wishes.
Dear Mark, many thanks for taking the time to review our home. It was a pleasure to care for your dad, and he is missed by all. Your kind words are greatly appreciated, and I will, of course, pass them on to the Rastrick team.
The staff are all caring and kind and often go over and above what would be expected, keeping us informed of any issues and really looking after them both.
The ethos of the home is one of kindness and compassion.
Many thanks.
Many thanks for taking the time to review our home. It is a pleasure to care for your family members. Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Hall & Grange family.
I realised my Dad was losing weight and found out he had dropped from 72kg to 54kg over 5 months but it was not due to health reasons or a lack of appetite.
They missed that my Dad had COVID pneumonia and dehydration which resulted in my Dad spending over a week in hospital.
They found he had developed a pressure sore on admission to hospital. My Dad fell out of bed twice at the home. I was told they would order a falls bed. This never arrived. Neither did the care chair, bed extender and special cutlery promised.
The final straw was arriving unannounced to find him in a urine-soaked bed.
The home is now looking for its 3rd manager and has had 2 interim managers in my Dad's time there.
There are some good staff there but not enough to be consistent in their care.
Many thanks for taking the time to review our home, all feedback is welcomed and allows us to continually develop our service.
We are sorry that you have had a negative experience at the home and the service provided at that time was not as expected.
The health and wellbeing of...
Since a new manager took over just over 8 months ago, I just can’t put into words the reduction in care and cleanliness at Rastrick Hall and Grange.
Let me say it should be renamed Rastrick Hall and mange after my family member developed a very itchy rash end of May 2023, after alerting management to my concerns my relative has now been in hospital for 6 weeks being treated for the worse case of scabies, he’s still receiving care for it now. Please think twice before letting a loved one live here. All the lovely staff have left. Not enough carers now. Avoid!
Rastrick Hall and Grange achieved a CQC rating of” Good” in May 2023, a significant improvement on its previous rating in...
I find the staff all very friendly and Mum gets the support she needs, love that I can go in to support Mum with her care and can take her out to mine bringing her back when I want to have her at mine, she’s well looked after and staff are always helpful and obliging when need anything answered even going above and beyond and love that my mum's settled in making some friends too also lovely relaxed atmosphere whenever I call in.
Many thanks for taking the time to review our home. It is our pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the Rastrick family.
From day one, when she was warmly welcomed - through to the tailored care she is receiving today, I am impressed.
This care and attention has resulted in a better-than-expected improvement in her physical and mental health, which is a testament to the professionalism of the staff and management, thank you.
Many thanks for taking the time to review our home. It is our pleasure to care for your mum, your kind words are greatly appreciated and I will of course pass them on to the home manager and the Rastrick team.
My mom had two weeks respite care here and the service was excellent. She loved every minute and was sad to be going home. She has dementia and I was worried that the move would unsettle her but the staff were amazing with her, she hasn't seemed that happy in years, in fact, the move back home has been more unsettling so we are considering a permanent move to Rastrick Hall. Mom enjoyed all the food and I was kept fully informed of any issues. Mom was started on some new dementia medication whilst she was a resident and the staff were brilliant at keeping a close eye on mom in case there were any side effects or issues. As a first experience of a care home, I was very impressed.
Many thanks for taking the time to review our home. It was our pleasure to care for your mum and we are delighted that you are considering us for further care. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Rastrick family.
My friend has been in Rastrick Halls & Grange since August 2021 she is 102 soon and says "I'm very contented here", "I like the food", and "the carers are very kind". I find the staff to be helpful, friendly, patient and supportive while managing the complete changes in covid rules. The home is clean and well maintained. Visiting is private in her room and we are not rushed in any way. I feel welcomed when visiting and I am kept informed of any changes or incidents. I'm very happy with the care provided and it's good to see my friend settled and being managed well.
Many thanks for taking the time to review our home. We are delighted that your friend has settled in so well and that you feel welcome when visiting. Your kind words are greatly appreciated and I will of course pass them on to all the colleagues at Rastrick Hall & Grange
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 April 2024Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

I am honoured and excited to be the Home Manager at Rastrick Hall & Grange and I aim to ensure that the core values we hold dear are upheld and built upon.
These Are: -To Always
- Put the residents first
- Be Caring
- Be Approachable
- Be Respectful
- Build Open and Honest relationships
- To pursue growth and learning
Ensure that the highest standards of care are given away from Rastrick Hall & Grange, any spare time is Family time, 2 Children and a husband keep me busy and active.
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