Submit a Review for Ashley Gardens Care Centre
419 Sutton Road, Maidstone, ME15 8RA
View Full Details of Ashley Gardens Care CentreLatest Reviews for Ashley Gardens Care Centre
01 October 2025
Mum was very happy and settled at Ashley Gardens and it felt like she really lived a life here following a couple of years of illness and the onset of dementia. The staff here are wonderful and the activities provided are varied and excellent. I especially loved seeing the wonderful photos taken of Mum taking part in these activities on the home's private social media group. The healthcare provided is second to none with regular involvement and input from the family. Mum was always treated with respect and dignity but the staff always seemed to make things fun and easy. Towards the end of Mum's life the staff did all they could to take care of her and make her comfortable. The family were also very well supported throughout. I would like to thank everyone at Ashley Gardens sincerely, for making Mum and the family feel at home and for enabling Mum to live a joyful and fulfilling life, to the end.
08 September 2025
We would like to thank all the staff for the loving care my sister in law received in the short time she was with you. Especially over her last few days. My other sister in law and niece felt truly supported by you all at her passing. May God bless you all. Our heartfelt thanks.
26 August 2025
Somehow, the staff enabled my mother to get back onto her feet and got her eating and drinking again. She returned, with their help, to more like her old self and by putting a bookcase in her room, encouraged her to read again. She was looked after with great care and compassion for her end of life care. They were brilliant, doing all they could to keep her comfortable and supported me through it. Thank you.
13 August 2025
My mum, has been a resident at Ashley Gardens Care Home for a year now, the staff are lovely and always asking if my mum needs anything. The ladies that arrange the entertainment for the residents are amazing. They have singers which my mum loves to sing a long and dance too. They have animals come in so they can hold or stroke them. They have cupcake making and Bingo and painting and flower arranging. My mum likes this especially, as she has always enjoyed being amongst friends and going and doing things. So they'res a massive thank you to them for everything that they do. My mum's room is always clean and tidy. And her clothes washed and back in her wardrobe. At one time my dad was at Ashley Gardens Care Home with my mum as a resident. My sister and I looked at different care homes, but Ashley Gardens Care Home came 1st all of the time. I hope that this review might help a family who's family member is coming to a residential care home and would like to hear about it.
25 July 2025
What a lovely clean home I was really impressed And you do so much for residents, activities etc If I could put my name down now I would Staff are very sociable and friendly with visitors toi Well done everyone
25 July 2025
My mother has advanced Alzheimer's and was in need of a safe and welcoming place to call home. I feel we have been blessed. Mum moved in mid June, 2025 to a warm reception. The staff knew her name on arrival and were full of enthusiasm and encouragement. It was a difficult decision but the best decision for mum. During the week there are activities and events, food looks delicious, with lots of treats and snacks. Mum is gaining back some much needed weight. The staff are reassuring with all of us as mum is adjusting to her new home. I feel confident it's been the best decision for mum, she's safe, clean, cared for, experiencing new things which brighten her days. I live overseas so enjoy the social media posts and the daily updates.
29 April 2025
A warm, friendly home- Mum is much more calm and looks so much better since moving in. Being Italian food has been a passion-we were able to bring some home cooked pasta which was great. The team clearly, really care about the residents and their welfare. Thank you to you all.
29 April 2025
Lovely home staff treat residents very well couldn't ask for any better enjoy visiting as feel very welcome there. Mum settled in very well been there nearly a year now and we as a family are happy that she is happy and every need is cared for. She is always clean and well dressed and breakfast dinner and tea are regular times and food is good. I would like to thank all the staff who look after her they work very hard to keep everyday happy for her the entertainment is first class something going on most days and enjoy seeing her on social media pages, would definitely recommend.
29 April 2025
My nan is currently in this care home and am very happy with the care she gets they seem to go out of there way to have plenty of entertainment and make you feel very welcome when visiting staff always seem to be happy and are friendly would recommend
29 April 2025
Mum arrived at Ashley Gardens Nov 24. The staff immediately made her feel welcome, safe & gave her a sense of belonging. Her care plan was formulated & immediately put into action. Any adaptations are quickly acted upon. The staff are respectful, caring & very approachable. The menu is varied, well prepared & presented in an appetising manner. The residents are stimulated by the varied range of activities provided if they choose to participate. The staff work closely with relatives informing them immediately of any concerns or change in circumstances. They invite relatives to participate in the relatives quarterly meetings which we have found to be informative. Ashley Gardens has a friendly and welcoming atmosphere.
16 January 2025
When we visited my wife the staff were very friendly with us and she looked very happy. She eats all of her food which is very good because in the other home she would not eat so I know she is happy. I live in London so I can not go and see her as much as I would like but I know she is being looked after very well, so thank you very much for that and a Happy New Year to you all from all the family.
13 January 2025
My sister who is end-of-life is very well looked after. Bathed every day and has cream put all over her body. She is moved in the bed regularly so as to avoid bed sores. Communication between staff is excellent. Cleaning in the room is of a high standard.
01 November 2024
I visit my auntie once a week and have found the staff very caring. The rooms are very clean and the dining area is lovely. I go to her room to get her a drink and find it is very clean. I cannot find any faults in the areas that I have seen.
25 October 2024
Excellent caring staff from all departments, with options of additional activities weekly, meal variety and dietary needs very good. The attention to individual care requirements needed for a homely type stay and the special little cat that visits the communal gardens daily.
22 October 2024
The current manager has achieved good results relating to staffing levels, better practices of staff and recognising weak areas. Thus CQC result of Good overall. Responsibility and hard-working team hopefully will continue with the new manager. Aesthetic improvements have resulted in a far more pleasant environment. Progressive plans for 2025 are welcome. The job is always changing and all areas will need monitoring. Catering is very good. Activities, cleanliness and laundry are very good. The reception is welcoming.
18 October 2024
There has been significant improvement in all areas of the home. Going forward this standard and ethos should be encouraged and maintained both for the benefit of the residents and moral of staff who now have the guidance and benchmark from which they can continue to move forward. Catering excellent, cleaning is excellent as is the activity program.
07 October 2024
Once we managed to get a meeting with management actions were taken and they were quick. Every care home will have their issues which I understand, I've worked in a care home and in a management position myself and apparently our concerns and requests were not getting passed on. However once I spoke with the Deputy manager and Nurse myself and my father were impressed with how quick the actions occurred. They were both nice to keep us updated on his progress and his care.
24 September 2024
My mum has been in this home since May 24. She was previously in a different home in Maidstone which was terrible care. We cannot fault Ashley Gardens Care Centre. The care she receives is amazing, carers and nurses make sure my mum is looked after and nothing is too much trouble for them. So pleased with this home, would recommend this home. Well done for giving my mum the care she needs and mum is happy.
19 August 2024
We moved in in January 2014. It was cold and we came by ambulance from hospital. They took us to a lovely room warm clean and with a big window. The staff made a big fuss of us and I was happy to go home knowing my lovely wife was in good hands, we're still here so it must be good.
29 July 2024
My mum is a resident at Ashley Gardens Maidstone and as a family we wanted to feed back how happy we are at the care Mum gets from the carers on her level who look after her on a daily basis. Following a recent resident's family general meeting which was positive to hear of future plans, we were all asked for feedback and my dad raised a point to improve Mum's feeding procedure, this has been filtered through to the staff on Mum's level straight away. As a family, staff on Mum's level are very good and we want to pass on our thanks mainly to two members of staff in particular who always go a little further and we can't thank them enough.
Latest Reviews for Ashley Gardens Care Centre
01 October 2025
Mum was very happy and settled at Ashley Gardens and it felt like she really lived a life here following a couple of years of illness and the onset of dementia. The staff here are wonderful and the activities provided are varied and excellent. I especially loved seeing the wonderful photos taken of Mum taking part in these activities on the home's private social media group. The healthcare provided is second to none with regular involvement and input from the family. Mum was always treated with respect and dignity but the staff always seemed to make things fun and easy. Towards the end of Mum's life the staff did all they could to take care of her and make her comfortable. The family were also very well supported throughout. I would like to thank everyone at Ashley Gardens sincerely, for making Mum and the family feel at home and for enabling Mum to live a joyful and fulfilling life, to the end.
08 September 2025
We would like to thank all the staff for the loving care my sister in law received in the short time she was with you. Especially over her last few days. My other sister in law and niece felt truly supported by you all at her passing. May God bless you all. Our heartfelt thanks.
26 August 2025
Somehow, the staff enabled my mother to get back onto her feet and got her eating and drinking again. She returned, with their help, to more like her old self and by putting a bookcase in her room, encouraged her to read again. She was looked after with great care and compassion for her end of life care. They were brilliant, doing all they could to keep her comfortable and supported me through it. Thank you.
13 August 2025
My mum, has been a resident at Ashley Gardens Care Home for a year now, the staff are lovely and always asking if my mum needs anything. The ladies that arrange the entertainment for the residents are amazing. They have singers which my mum loves to sing a long and dance too. They have animals come in so they can hold or stroke them. They have cupcake making and Bingo and painting and flower arranging. My mum likes this especially, as she has always enjoyed being amongst friends and going and doing things. So they'res a massive thank you to them for everything that they do. My mum's room is always clean and tidy. And her clothes washed and back in her wardrobe. At one time my dad was at Ashley Gardens Care Home with my mum as a resident. My sister and I looked at different care homes, but Ashley Gardens Care Home came 1st all of the time. I hope that this review might help a family who's family member is coming to a residential care home and would like to hear about it.
25 July 2025
What a lovely clean home I was really impressed And you do so much for residents, activities etc If I could put my name down now I would Staff are very sociable and friendly with visitors toi Well done everyone
25 July 2025
My mother has advanced Alzheimer's and was in need of a safe and welcoming place to call home. I feel we have been blessed. Mum moved in mid June, 2025 to a warm reception. The staff knew her name on arrival and were full of enthusiasm and encouragement. It was a difficult decision but the best decision for mum. During the week there are activities and events, food looks delicious, with lots of treats and snacks. Mum is gaining back some much needed weight. The staff are reassuring with all of us as mum is adjusting to her new home. I feel confident it's been the best decision for mum, she's safe, clean, cared for, experiencing new things which brighten her days. I live overseas so enjoy the social media posts and the daily updates.
29 April 2025
A warm, friendly home- Mum is much more calm and looks so much better since moving in. Being Italian food has been a passion-we were able to bring some home cooked pasta which was great. The team clearly, really care about the residents and their welfare. Thank you to you all.
29 April 2025
Lovely home staff treat residents very well couldn't ask for any better enjoy visiting as feel very welcome there. Mum settled in very well been there nearly a year now and we as a family are happy that she is happy and every need is cared for. She is always clean and well dressed and breakfast dinner and tea are regular times and food is good. I would like to thank all the staff who look after her they work very hard to keep everyday happy for her the entertainment is first class something going on most days and enjoy seeing her on social media pages, would definitely recommend.
29 April 2025
My nan is currently in this care home and am very happy with the care she gets they seem to go out of there way to have plenty of entertainment and make you feel very welcome when visiting staff always seem to be happy and are friendly would recommend
29 April 2025
Mum arrived at Ashley Gardens Nov 24. The staff immediately made her feel welcome, safe & gave her a sense of belonging. Her care plan was formulated & immediately put into action. Any adaptations are quickly acted upon. The staff are respectful, caring & very approachable. The menu is varied, well prepared & presented in an appetising manner. The residents are stimulated by the varied range of activities provided if they choose to participate. The staff work closely with relatives informing them immediately of any concerns or change in circumstances. They invite relatives to participate in the relatives quarterly meetings which we have found to be informative. Ashley Gardens has a friendly and welcoming atmosphere.
16 January 2025
When we visited my wife the staff were very friendly with us and she looked very happy. She eats all of her food which is very good because in the other home she would not eat so I know she is happy. I live in London so I can not go and see her as much as I would like but I know she is being looked after very well, so thank you very much for that and a Happy New Year to you all from all the family.
13 January 2025
My sister who is end-of-life is very well looked after. Bathed every day and has cream put all over her body. She is moved in the bed regularly so as to avoid bed sores. Communication between staff is excellent. Cleaning in the room is of a high standard.
01 November 2024
I visit my auntie once a week and have found the staff very caring. The rooms are very clean and the dining area is lovely. I go to her room to get her a drink and find it is very clean. I cannot find any faults in the areas that I have seen.
25 October 2024
Excellent caring staff from all departments, with options of additional activities weekly, meal variety and dietary needs very good. The attention to individual care requirements needed for a homely type stay and the special little cat that visits the communal gardens daily.
22 October 2024
The current manager has achieved good results relating to staffing levels, better practices of staff and recognising weak areas. Thus CQC result of Good overall. Responsibility and hard-working team hopefully will continue with the new manager. Aesthetic improvements have resulted in a far more pleasant environment. Progressive plans for 2025 are welcome. The job is always changing and all areas will need monitoring. Catering is very good. Activities, cleanliness and laundry are very good. The reception is welcoming.
18 October 2024
There has been significant improvement in all areas of the home. Going forward this standard and ethos should be encouraged and maintained both for the benefit of the residents and moral of staff who now have the guidance and benchmark from which they can continue to move forward. Catering excellent, cleaning is excellent as is the activity program.
07 October 2024
Once we managed to get a meeting with management actions were taken and they were quick. Every care home will have their issues which I understand, I've worked in a care home and in a management position myself and apparently our concerns and requests were not getting passed on. However once I spoke with the Deputy manager and Nurse myself and my father were impressed with how quick the actions occurred. They were both nice to keep us updated on his progress and his care.
24 September 2024
My mum has been in this home since May 24. She was previously in a different home in Maidstone which was terrible care. We cannot fault Ashley Gardens Care Centre. The care she receives is amazing, carers and nurses make sure my mum is looked after and nothing is too much trouble for them. So pleased with this home, would recommend this home. Well done for giving my mum the care she needs and mum is happy.
19 August 2024
We moved in in January 2014. It was cold and we came by ambulance from hospital. They took us to a lovely room warm clean and with a big window. The staff made a big fuss of us and I was happy to go home knowing my lovely wife was in good hands, we're still here so it must be good.
29 July 2024
My mum is a resident at Ashley Gardens Maidstone and as a family we wanted to feed back how happy we are at the care Mum gets from the carers on her level who look after her on a daily basis. Following a recent resident's family general meeting which was positive to hear of future plans, we were all asked for feedback and my dad raised a point to improve Mum's feeding procedure, this has been filtered through to the staff on Mum's level straight away. As a family, staff on Mum's level are very good and we want to pass on our thanks mainly to two members of staff in particular who always go a little further and we can't thank them enough.