Submit a Review for Priscilla Wakefield House
Rangemoor Road, London, N15 4NA
View full details of Priscilla Wakefield HouseLatest Reviews for Priscilla Wakefield House
20 January 2026
The service is absolutely amazing. The staff is warm and friendly. They make you feel at home from day one. You receive a call welcoming you and the your family, asking you personal preferences and about the service. You also receive an email with information about the ward and how to communicate
with suggestion and complaints. They offer a meeting to show you around even the kitchen and laundry and the gardens on the floors.
They ask you to bring personal belongings to my aunt's room to make her feel at home, and the lady in finance always assure that we will take n good care of your family and also give information for payments.
They also take out residents and have activities and competitions that include family members. This is a good nursing home and I am happy that we brought our aunt here.
16 January 2026
My mother has been at Priscilla Wakefield House since November 2024 and the care she has received throughout has been of a very high standard. The staff are attentive to her needs and always keep me informed of any issues or concerns that arise. Any requests I make are actioned in a timely manner
and always with a friendly 'can do' approach. The staff to resident ratio could be slightly better but I can see how stretched and pressurised it can be at times. Overall I continue to be reassured that my mother is being cared for with the best intentions which helps to put my mind at ease.
13 January 2026
My uncle moved in to Priscilla Wakefield House nursing home in November 2025 and he is really enjoying the level of care (and particularly the food!). The staff are all so friendly and caring and also welcoming to me as a visitor.
27 November 2025
My mother was really well cared for at this home. The staff built a great relationship with her over time, she felt understood and respected. We had good communication at all times, and any feedback was always actioned promptly. The staff to patient ratio could be better a bit, as I could see how
stretched the carers were. Otherwise, this home is a great place for a loved one.
12 September 2025
I have my partner as a resident in the Priscilla Wakefield House nursing home. She moved in on the 14th of August 2025. From this very date til today, I can honestly confirm that the beahvour of the staff is of a veryhigh standard. I really appreciate this. It is early days yet, as my partner is
still new. We hope to see and enjoy more of the good things that they are doing. Perhaps, we could contribute to them in future.
29 August 2025
My Sister was know to be terminally ill when taken in by Priscilla Wakefield and made to feel welcomed from the start. Largely unable to fend for herself, she was treated with care and compassion by friendly and attentive staff, supervisors and management during the remaining few months of her life.
She was fed regularly, kept fresh and clean and her room was always spotless and fragrant. They were also helpful to me during my many visits
I could not have asked for more for my Sister in the final days of her 96th year.
18 August 2025
My brother was extremely happy during his stay there from December 2022 to November 2024. He had built up an excellent relationship with all staff members, and in return they treated him with utmost respect. When it was necessary for him to have outside medical attention, management assisted in his
transport to and back from a listed medical centre. He enjoyed the occasional trip in his wheelchair to shops close by.
14 August 2025
My uncle was reluctant to leave his life long home but settled within a very short time and was pleased to be living in Priscilla Wakefield House.
He told me that the staff 'can't do enough for me' which made him feel wanted and important.
They attended to his needs both medically and
emotionally
The staff were also very supportive and communicative towards relatives; I was regularly updated
My uncle very much enjoyed the activities, both within the home and the trips out.
On several occasions Social Services attempted to relocate him but he insisted that was where he wanted to be and end his days.
My uncle lived there for just over a year before passing away which he did with a smile on his face.
I can recommend Priscilla Wakefield House and thank their staff. Theirs is a difficult role which was undertaken with 'care' and a kind heart.
14 August 2025
my mother and I are very happy with the care my father received, the staff were very nice and helpful. They always said hello to him as they walked past and made smalltalk which I know made my father happy as he knew he wasnt alone. I like the fact that there are many activities both inside and
outside. Thank you too all the staff there.
04 August 2025
I have been a resident here since February 2024.
I just want to say that I am very happy here and it really feels that this is truly my home. All the staff here who care for me are so efficient, kind and above all caring.
Nothing is too much trouble and they do regular room checks to see if the
residents are safe and happy. All our needs are catered for so nothing is neglected.
I am so pleased to have made the decision to stay here.
04 August 2025
The resident was taken to hospital when unwell. While in A & E a member of Priscilla Wakefield Housestaff, who simply heard him making a noise, rushed up to him (she was in the hospital with another resident) and was so friendly towards him. We realise how much he is cared for, which is reassuring.
31 July 2025
My initial apprehension about my brother moving into Priscilla Wakefield House stemmed from not knowing what to expect. However, these concerns were quickly alleviated. The staff provided a thorough explanation of everything I should expect, followed by a thoughtful follow-up phone call to check on
my brother's adjustment.
These small gestures, like the detailed explanations and the caring follow-up, have left an indelible mark. They truly demonstrate the shared values of every single staff member I've had the good fortune to meet at Priscilla Wakefield House. Having seen the quality of care firsthand, I now have a deeper understanding and appreciation for care homes. I would absolutely recommend Priscilla Wakefield House to my family and friends.
14 July 2025
I commend the event in Priscilla Wakefield House last 20 June in the 2nd floor Terrace.
The selected venue was amazing, well decorated and fit for the occasion.
Whenever there is Family & Friends invite from the team in PWH, I am proud to tag along mum's relatives to see what entails being a
resident in there.
They always come as they know its fun and that mum is happy to share special moments with them.
To see mum clapping and dancing as the event unfolds this is memorable for all parties.
From the organizers (management team & reception), to catering, to the Engineering team, to Housekeeping team, to all staff members who participated all contributed to the unforgettable time we spent that afternoon.
This is why i am taking time to make this review.
02 July 2025
The staff provide resident centric care and demonstrate care and kindness to my mother. The home has many activity days and celebration days, and seeks to provide warm and friendly environment. The food appears okay too, and the building is clean.
19 June 2025
Brilliant care, patient care and professionalism.
05 June 2025
The home was very welcoming and the staff helpful. Willing to share information with us .
The home is clean and has lots of activities available to the residents .
It is really thoughtful that they have put something in place for those wanting to park near the home.
05 June 2025
Priscilla Wakefield House is an amazing home and space for people like my 59 Year old brother.
He never fell into the elderly home category or the young, he was middle aged, when we were searching for a home. There were not many homes around at that time that had the facilities, modern
atmosphere, mixture of residents, multicultural mix, lively feeling and the new feeling that PWH had.
It was perfect for him, he moved in ten years ago and to date, the staff have been all amazing, very caring, supportive, empathetic, encouraging, kind and informative from the top of the Management team down to the house help.
I have never had any complaints and they have helped my brother accept that this is his home now.
Thank you so much for your ongoing support and keep up the good work.
05 June 2025
The staff are very friendly and accommodating. I really appreciate how they let us use the hall for celebrations. Also, the facilities and equipment are clean and well-maintained. This care home is highly recommended.
05 June 2025
My family and Friends never miss coming to the BBQ event at PWH because they know its like home event where you invite people to enjoy not only food but people.
From kitchen staff (special mention mariane) to activity members, Eleri, Burchen Zara and all Carers made it so special for mum family and
friends.
05 June 2025
Our mum has settled in amazingly at Priscilla, coming from hospital hardly eating to now thriving in her new surroundings .We are so happy with the care given from the staff all around and can't thank them enough for all they do.
Latest Reviews for Priscilla Wakefield House
20 January 2026
The service is absolutely amazing. The staff is warm and friendly. They make you feel at home from day one. You receive a call welcoming you and the your family, asking you personal preferences and about the service. You also receive an email with information about the ward and how to communicate
with suggestion and complaints. They offer a meeting to show you around even the kitchen and laundry and the gardens on the floors.
They ask you to bring personal belongings to my aunt's room to make her feel at home, and the lady in finance always assure that we will take n good care of your family and also give information for payments.
They also take out residents and have activities and competitions that include family members. This is a good nursing home and I am happy that we brought our aunt here.
16 January 2026
My mother has been at Priscilla Wakefield House since November 2024 and the care she has received throughout has been of a very high standard. The staff are attentive to her needs and always keep me informed of any issues or concerns that arise. Any requests I make are actioned in a timely manner
and always with a friendly 'can do' approach. The staff to resident ratio could be slightly better but I can see how stretched and pressurised it can be at times. Overall I continue to be reassured that my mother is being cared for with the best intentions which helps to put my mind at ease.
13 January 2026
My uncle moved in to Priscilla Wakefield House nursing home in November 2025 and he is really enjoying the level of care (and particularly the food!). The staff are all so friendly and caring and also welcoming to me as a visitor.
27 November 2025
My mother was really well cared for at this home. The staff built a great relationship with her over time, she felt understood and respected. We had good communication at all times, and any feedback was always actioned promptly. The staff to patient ratio could be better a bit, as I could see how
stretched the carers were. Otherwise, this home is a great place for a loved one.
12 September 2025
I have my partner as a resident in the Priscilla Wakefield House nursing home. She moved in on the 14th of August 2025. From this very date til today, I can honestly confirm that the beahvour of the staff is of a veryhigh standard. I really appreciate this. It is early days yet, as my partner is
still new. We hope to see and enjoy more of the good things that they are doing. Perhaps, we could contribute to them in future.
29 August 2025
My Sister was know to be terminally ill when taken in by Priscilla Wakefield and made to feel welcomed from the start. Largely unable to fend for herself, she was treated with care and compassion by friendly and attentive staff, supervisors and management during the remaining few months of her life.
She was fed regularly, kept fresh and clean and her room was always spotless and fragrant. They were also helpful to me during my many visits
I could not have asked for more for my Sister in the final days of her 96th year.
18 August 2025
My brother was extremely happy during his stay there from December 2022 to November 2024. He had built up an excellent relationship with all staff members, and in return they treated him with utmost respect. When it was necessary for him to have outside medical attention, management assisted in his
transport to and back from a listed medical centre. He enjoyed the occasional trip in his wheelchair to shops close by.
14 August 2025
My uncle was reluctant to leave his life long home but settled within a very short time and was pleased to be living in Priscilla Wakefield House.
He told me that the staff 'can't do enough for me' which made him feel wanted and important.
They attended to his needs both medically and
emotionally
The staff were also very supportive and communicative towards relatives; I was regularly updated
My uncle very much enjoyed the activities, both within the home and the trips out.
On several occasions Social Services attempted to relocate him but he insisted that was where he wanted to be and end his days.
My uncle lived there for just over a year before passing away which he did with a smile on his face.
I can recommend Priscilla Wakefield House and thank their staff. Theirs is a difficult role which was undertaken with 'care' and a kind heart.
14 August 2025
my mother and I are very happy with the care my father received, the staff were very nice and helpful. They always said hello to him as they walked past and made smalltalk which I know made my father happy as he knew he wasnt alone. I like the fact that there are many activities both inside and
outside. Thank you too all the staff there.
04 August 2025
I have been a resident here since February 2024.
I just want to say that I am very happy here and it really feels that this is truly my home. All the staff here who care for me are so efficient, kind and above all caring.
Nothing is too much trouble and they do regular room checks to see if the
residents are safe and happy. All our needs are catered for so nothing is neglected.
I am so pleased to have made the decision to stay here.
04 August 2025
The resident was taken to hospital when unwell. While in A & E a member of Priscilla Wakefield Housestaff, who simply heard him making a noise, rushed up to him (she was in the hospital with another resident) and was so friendly towards him. We realise how much he is cared for, which is reassuring.
31 July 2025
My initial apprehension about my brother moving into Priscilla Wakefield House stemmed from not knowing what to expect. However, these concerns were quickly alleviated. The staff provided a thorough explanation of everything I should expect, followed by a thoughtful follow-up phone call to check on
my brother's adjustment.
These small gestures, like the detailed explanations and the caring follow-up, have left an indelible mark. They truly demonstrate the shared values of every single staff member I've had the good fortune to meet at Priscilla Wakefield House. Having seen the quality of care firsthand, I now have a deeper understanding and appreciation for care homes. I would absolutely recommend Priscilla Wakefield House to my family and friends.
14 July 2025
I commend the event in Priscilla Wakefield House last 20 June in the 2nd floor Terrace.
The selected venue was amazing, well decorated and fit for the occasion.
Whenever there is Family & Friends invite from the team in PWH, I am proud to tag along mum's relatives to see what entails being a
resident in there.
They always come as they know its fun and that mum is happy to share special moments with them.
To see mum clapping and dancing as the event unfolds this is memorable for all parties.
From the organizers (management team & reception), to catering, to the Engineering team, to Housekeeping team, to all staff members who participated all contributed to the unforgettable time we spent that afternoon.
This is why i am taking time to make this review.
02 July 2025
The staff provide resident centric care and demonstrate care and kindness to my mother. The home has many activity days and celebration days, and seeks to provide warm and friendly environment. The food appears okay too, and the building is clean.
19 June 2025
Brilliant care, patient care and professionalism.
05 June 2025
The home was very welcoming and the staff helpful. Willing to share information with us .
The home is clean and has lots of activities available to the residents .
It is really thoughtful that they have put something in place for those wanting to park near the home.
05 June 2025
Priscilla Wakefield House is an amazing home and space for people like my 59 Year old brother.
He never fell into the elderly home category or the young, he was middle aged, when we were searching for a home. There were not many homes around at that time that had the facilities, modern
atmosphere, mixture of residents, multicultural mix, lively feeling and the new feeling that PWH had.
It was perfect for him, he moved in ten years ago and to date, the staff have been all amazing, very caring, supportive, empathetic, encouraging, kind and informative from the top of the Management team down to the house help.
I have never had any complaints and they have helped my brother accept that this is his home now.
Thank you so much for your ongoing support and keep up the good work.
05 June 2025
The staff are very friendly and accommodating. I really appreciate how they let us use the hall for celebrations. Also, the facilities and equipment are clean and well-maintained. This care home is highly recommended.
05 June 2025
My family and Friends never miss coming to the BBQ event at PWH because they know its like home event where you invite people to enjoy not only food but people.
From kitchen staff (special mention mariane) to activity members, Eleri, Burchen Zara and all Carers made it so special for mum family and
friends.
05 June 2025
Our mum has settled in amazingly at Priscilla, coming from hospital hardly eating to now thriving in her new surroundings .We are so happy with the care given from the staff all around and can't thank them enough for all they do.