Latest Reviews for Norwood
27 August 2025
My mum resided at Norwood for 3 yrs 9 months until her death on 24th October 2024. We were always very happy with how she was treated, looked after and helped to be involved in the various activities on offer. She had a very cheery disposition, always singing (sometimes just to herself!), which probably endeared her to many of the staff and residents. We found all the staff to be very helpful, friendly and approachable - whenever there was an issue, it was always dealt with speedily and satisfactorily. On the experience we have had, we have recommended the setting to friends who have been looking for local care home recommendations.
16 May 2025
When we reached a time when independant living for my mother-in-law was not possible, after research, we turned to Norwood. The choice exceeded our expectations for so many reasons, from the initial home visit by a manager and senior carer through to my mother-in-law becoming a settled resident and so pleased to be living at Norwood. All the staff and managers have been fantastic. What is most striking is the calmness, care and compassion shown, with care and personal needs tailored to her health and personality. The freshly cooked and prepared food has been very well received, helping to maintain a well balanced diet with all the health benefits. The room is clean and spacious. It had been freshly decorated for her arrival and we had the opportunity to personalise it which assisted her with the change. The location is excellent. There is a conservatory that overlooks Christchurch Park, as does a wonderful veranda. Sitting in either location you feel in touch with the wider community.
15 May 2025
Mum has been at Norwood 8 weeks and we are very impressed with the care she receives and the number of staff on shift at any given time. The staff are all very helpful and are so good with the residents. The communication with relatives is excellent and we are so happy to have found such a lovely home for mum
15 May 2025
My parents stayed at Norwood for respite care whilst I was on holiday. They're both nearly in their 90s, and getting frail and confused, so I wanted to be sure they'd be safe and looked after when I wasn't in the country. Mum managed to make some friends during her stay, and was fairly sociable. Dad is a bit of a stick-in-the-mud and was happy to stay in their room for most of the time, despite efforts from me and the staff to get him to join in with everyone else. The staff at the home are excellent; they engaged with my parents very well, and always had time to have a chat and a joke with them. They don't get much of a mention, but the managers at the home work very hard, ensuring everything runs smoothly and joining in with the day-to-day care of the residents.
18 February 2025
I would to thank all the staff at Norwood in Ipswich for their care and attention to my wife. All the staff are pleasant and efficient and do their utmost to make life interesting and comfortable for the residents. The home is well-run and clean and the menus are varied, nutritious and suitable. I have no worries or concerns when leaving after a visit that she will be well looked after and happy. Many thanks for all your dedication.
24 January 2025
I am writing to say thank you for the care you have given to my sister. I have only been able to visit her once a year, as I live in Shrewsbury, but each time I have visited, she has said how grateful she has been for her opportunity to live in a Methodist Home. My daughter has been equally impressed by the consideration you have given to my sister and how it has been the little things that have helped her to live as active a life as possible with her eyesight problems as she reached the end of her life on earth. I know that she could be a rather 'fussy' person with strong views but despite that, I know that she was appreciative of your care and I want to add my thanks to all of the staff who had contact with her.
28 November 2024
Very compassionate care for my Mum at the end of her life. Throughout Mum's stay at Norwood, she had always been treated extremely well and she never complained about anything, which we were very pleasantly surprised at! Well done Norwood, you should be very proud.
26 November 2024
My wife has suffered from Alzheimer's for many years and is now a resident at Norwood. She is quite contented living there and is well looked after. Whenever I visit there are always staff around to help if needed and my wife is always kept clean. The staff are all very friendly and helpful. There are entertainments and activities throughout the week.
26 November 2024
My brother moved to Norwood in March 2022. He has received very good care and is very happy with all of the staff members who are very patient and kind. He needs some additional care and this is provided with no problems at all. He likes to sit and watch TV all day, which to be honest is all he did at home, so he is happy that he can continue to do that. I would prefer that he walked more and joined in the various activities of which there are many, suited to all interests, but he has never been very sociable and persuading him to do something he doesn't want to do has always been an uphill battle.
26 November 2024
My father-in-law has settled in well and is very happy. He says the food is very good and he enjoys a glass of beer with his lunch! The staff are all excellent and very approachable. Communication is also excellent.
26 November 2024
Norwood is an excellent care home. From the initial visit, the welcome Dad received when he moved into the Norwood and the kindness and respect shown to him by ALL the staff regardless of their role was exceptional. It was always a relief to know he was being so well looked after. I will forever be grateful for not only the care given to Dad but for the support I received during his end-of-life care. You are a team of lovely caring people. Thank you.
26 November 2024
My husband is being very well cared for by the carers who are all friendly, helpful and competent. The food is excellent and there are activities most days for the residents to enjoy if they wish to. When my husband requested a doctor's visit, this was arranged for the following week. As his wife, I can visit at any time of day and am always welcomed by the care staff.
16 August 2024
My mother moved to Norwood in January 2021 during Covid lockdown. From the moment we were met by staff at the door when we dropped her off there, to her death in March 2024 we have nothing but praise for this care home. I am a retired GP with experience working with staff at care homes and I was very impressed by the caring ethos of Norwood managers and staff. Mum was treated with dignity and respect, and her dementia was managed with calm reassurance and loving cajolment at times of anxiety. We were informed of any falls and injuries and these were always managed appropriately with ambulance and GP involvement as required. During her eventual decline over a 3 week period the care she received was exemplary. Well done to all staff at Norwood!
14 August 2024
My mother came to Norwood Ipswich at the beginning of June 2024 for a trial period. She is wheelchair-bound and aged 90. We the family have appreciated all the staff, their caring attitude and great patience. The quality of the food is excellent and having a communal dining room is so nice after Mother has spent years dining alone. There is a full and varied program of activities available which our mother does make use of. My sister is a professional caterer at another care home and has also been very impressed.
10 July 2024
Norwood is a fabulous Care Home and I would thoroughly recommend it. From our very first visit we were extremely impressed with all members of staff - from the home manager right through to all the carers, activity leader, laundry staff etc. They were professional, friendly and helpful. Sadly my mother was only in the home for a short while, but we are so grateful that her final days were happy and she was so well supported. Thank you to each and every one of you.
31 May 2024
We needed to find respite care for my very elderly and vulnerable grandmother. As we walked in for our visit we immediately felt the calm and restful atmosphere - it felt cosy and comfortable. The carer showing us around knew all the residents and could tell us why they weren't in their rooms because she knows the residents and spends time with them. We got a real sense that the staff knew the residents and cared about them. This held good for the entire stay. My nan is comfortable, safe and extremely well cared for. They respect her privacy and independence where possible. There are daily activities for her to take part in if she wishes - mostly music focused which she loves. It is difficult to trust 'strangers' with the care of a much loved family member but I am extremely happy with the choice to use Norwood. When we cannot be there we feel confident that my nan is very safe. I cannot recommend Norwood, the leadership team and the staff highly enough.
16 May 2024
Mum has been living at Norwood for over 3 years now and continues to be treated with the utmost respect, care and kindness from all of the friendly team of staff. I highly recommend Norwood because every person working there, whether it is for laundry, catering, management, admin, nursing, caring, activities, cleaning, maintenance etc. all create a welcoming relaxed atmosphere for Mum and all her visitors. Their care helps Mum feel safe and to 'live well' with dementia. The support given to me is much appreciated too. The staff keep family informed of any issues and demonstrate professionalism, positivity and patience. Mum particularly enjoys the numerous activities, especially music in the beautiful lounge area. The family can relax knowing Mum is well looked after. Thank you.
13 May 2024
My mother has just become a resident of Norwood, having broken her arm at the age of 96 and suffering with Alzheimer's she couldn't manage at home by herself any more. Whilst offering a degree of reluctance about going into a care home she is settling in. The staff are fantastic, caring and very cheerful even though she provides them with challenges I am sure they could do without. Even Mum acknowledges the service they provide, the facilities and the gardens are second to none. The choice of meals and the activities available for her to participate in are great. Norwood definitely helps reduce the stress of looking after elderly parents with their knowledge, experience and care facilities, I'm really glad they had a space available when it was needed.
10 May 2024
Norwood was an extremely friendly welcoming home. Every member of staff we met, were they management, carer, laundry assistant, or maintenance, always smiled, spoke to us and did anything they could to help. We felt very reassured and welcomed by everyone.
09 May 2024
My mother became a resident at Norwood in January 2024. She was instantly made very welcome and in the interim, the staff have taken the time to understand both her physical and emotional needs. The home provides numerous activities, and this, combined with the community dining and lounge areas, has provided new opportunities for my mother to mix and have something of a social life. The staff have a very positive and cheerful approach to the unique problems encountered by their residents and treat each issue with individual care and patience. Her accommodation is kept very clean and Mum loves being in her room. She sleeps well at night knowing that if she does need help it is almost instantly available. Visiting is available 24/7 and that the family can join her for meals is doubly reassuring. The home management are excellent in both supporting residents and relatives, providing regular updates and support. Both my mother, and the family are very happy that they chose Norwood.
Latest Reviews for Norwood
27 August 2025
My mum resided at Norwood for 3 yrs 9 months until her death on 24th October 2024. We were always very happy with how she was treated, looked after and helped to be involved in the various activities on offer. She had a very cheery disposition, always singing (sometimes just to herself!), which probably endeared her to many of the staff and residents. We found all the staff to be very helpful, friendly and approachable - whenever there was an issue, it was always dealt with speedily and satisfactorily. On the experience we have had, we have recommended the setting to friends who have been looking for local care home recommendations.
16 May 2025
When we reached a time when independant living for my mother-in-law was not possible, after research, we turned to Norwood. The choice exceeded our expectations for so many reasons, from the initial home visit by a manager and senior carer through to my mother-in-law becoming a settled resident and so pleased to be living at Norwood. All the staff and managers have been fantastic. What is most striking is the calmness, care and compassion shown, with care and personal needs tailored to her health and personality. The freshly cooked and prepared food has been very well received, helping to maintain a well balanced diet with all the health benefits. The room is clean and spacious. It had been freshly decorated for her arrival and we had the opportunity to personalise it which assisted her with the change. The location is excellent. There is a conservatory that overlooks Christchurch Park, as does a wonderful veranda. Sitting in either location you feel in touch with the wider community.
15 May 2025
Mum has been at Norwood 8 weeks and we are very impressed with the care she receives and the number of staff on shift at any given time. The staff are all very helpful and are so good with the residents. The communication with relatives is excellent and we are so happy to have found such a lovely home for mum
15 May 2025
My parents stayed at Norwood for respite care whilst I was on holiday. They're both nearly in their 90s, and getting frail and confused, so I wanted to be sure they'd be safe and looked after when I wasn't in the country. Mum managed to make some friends during her stay, and was fairly sociable. Dad is a bit of a stick-in-the-mud and was happy to stay in their room for most of the time, despite efforts from me and the staff to get him to join in with everyone else. The staff at the home are excellent; they engaged with my parents very well, and always had time to have a chat and a joke with them. They don't get much of a mention, but the managers at the home work very hard, ensuring everything runs smoothly and joining in with the day-to-day care of the residents.
18 February 2025
I would to thank all the staff at Norwood in Ipswich for their care and attention to my wife. All the staff are pleasant and efficient and do their utmost to make life interesting and comfortable for the residents. The home is well-run and clean and the menus are varied, nutritious and suitable. I have no worries or concerns when leaving after a visit that she will be well looked after and happy. Many thanks for all your dedication.
24 January 2025
I am writing to say thank you for the care you have given to my sister. I have only been able to visit her once a year, as I live in Shrewsbury, but each time I have visited, she has said how grateful she has been for her opportunity to live in a Methodist Home. My daughter has been equally impressed by the consideration you have given to my sister and how it has been the little things that have helped her to live as active a life as possible with her eyesight problems as she reached the end of her life on earth. I know that she could be a rather 'fussy' person with strong views but despite that, I know that she was appreciative of your care and I want to add my thanks to all of the staff who had contact with her.
28 November 2024
Very compassionate care for my Mum at the end of her life. Throughout Mum's stay at Norwood, she had always been treated extremely well and she never complained about anything, which we were very pleasantly surprised at! Well done Norwood, you should be very proud.
26 November 2024
My wife has suffered from Alzheimer's for many years and is now a resident at Norwood. She is quite contented living there and is well looked after. Whenever I visit there are always staff around to help if needed and my wife is always kept clean. The staff are all very friendly and helpful. There are entertainments and activities throughout the week.
26 November 2024
My brother moved to Norwood in March 2022. He has received very good care and is very happy with all of the staff members who are very patient and kind. He needs some additional care and this is provided with no problems at all. He likes to sit and watch TV all day, which to be honest is all he did at home, so he is happy that he can continue to do that. I would prefer that he walked more and joined in the various activities of which there are many, suited to all interests, but he has never been very sociable and persuading him to do something he doesn't want to do has always been an uphill battle.
26 November 2024
My father-in-law has settled in well and is very happy. He says the food is very good and he enjoys a glass of beer with his lunch! The staff are all excellent and very approachable. Communication is also excellent.
26 November 2024
Norwood is an excellent care home. From the initial visit, the welcome Dad received when he moved into the Norwood and the kindness and respect shown to him by ALL the staff regardless of their role was exceptional. It was always a relief to know he was being so well looked after. I will forever be grateful for not only the care given to Dad but for the support I received during his end-of-life care. You are a team of lovely caring people. Thank you.
26 November 2024
My husband is being very well cared for by the carers who are all friendly, helpful and competent. The food is excellent and there are activities most days for the residents to enjoy if they wish to. When my husband requested a doctor's visit, this was arranged for the following week. As his wife, I can visit at any time of day and am always welcomed by the care staff.
16 August 2024
My mother moved to Norwood in January 2021 during Covid lockdown. From the moment we were met by staff at the door when we dropped her off there, to her death in March 2024 we have nothing but praise for this care home. I am a retired GP with experience working with staff at care homes and I was very impressed by the caring ethos of Norwood managers and staff. Mum was treated with dignity and respect, and her dementia was managed with calm reassurance and loving cajolment at times of anxiety. We were informed of any falls and injuries and these were always managed appropriately with ambulance and GP involvement as required. During her eventual decline over a 3 week period the care she received was exemplary. Well done to all staff at Norwood!
14 August 2024
My mother came to Norwood Ipswich at the beginning of June 2024 for a trial period. She is wheelchair-bound and aged 90. We the family have appreciated all the staff, their caring attitude and great patience. The quality of the food is excellent and having a communal dining room is so nice after Mother has spent years dining alone. There is a full and varied program of activities available which our mother does make use of. My sister is a professional caterer at another care home and has also been very impressed.
10 July 2024
Norwood is a fabulous Care Home and I would thoroughly recommend it. From our very first visit we were extremely impressed with all members of staff - from the home manager right through to all the carers, activity leader, laundry staff etc. They were professional, friendly and helpful. Sadly my mother was only in the home for a short while, but we are so grateful that her final days were happy and she was so well supported. Thank you to each and every one of you.
31 May 2024
We needed to find respite care for my very elderly and vulnerable grandmother. As we walked in for our visit we immediately felt the calm and restful atmosphere - it felt cosy and comfortable. The carer showing us around knew all the residents and could tell us why they weren't in their rooms because she knows the residents and spends time with them. We got a real sense that the staff knew the residents and cared about them. This held good for the entire stay. My nan is comfortable, safe and extremely well cared for. They respect her privacy and independence where possible. There are daily activities for her to take part in if she wishes - mostly music focused which she loves. It is difficult to trust 'strangers' with the care of a much loved family member but I am extremely happy with the choice to use Norwood. When we cannot be there we feel confident that my nan is very safe. I cannot recommend Norwood, the leadership team and the staff highly enough.
16 May 2024
Mum has been living at Norwood for over 3 years now and continues to be treated with the utmost respect, care and kindness from all of the friendly team of staff. I highly recommend Norwood because every person working there, whether it is for laundry, catering, management, admin, nursing, caring, activities, cleaning, maintenance etc. all create a welcoming relaxed atmosphere for Mum and all her visitors. Their care helps Mum feel safe and to 'live well' with dementia. The support given to me is much appreciated too. The staff keep family informed of any issues and demonstrate professionalism, positivity and patience. Mum particularly enjoys the numerous activities, especially music in the beautiful lounge area. The family can relax knowing Mum is well looked after. Thank you.
13 May 2024
My mother has just become a resident of Norwood, having broken her arm at the age of 96 and suffering with Alzheimer's she couldn't manage at home by herself any more. Whilst offering a degree of reluctance about going into a care home she is settling in. The staff are fantastic, caring and very cheerful even though she provides them with challenges I am sure they could do without. Even Mum acknowledges the service they provide, the facilities and the gardens are second to none. The choice of meals and the activities available for her to participate in are great. Norwood definitely helps reduce the stress of looking after elderly parents with their knowledge, experience and care facilities, I'm really glad they had a space available when it was needed.
10 May 2024
Norwood was an extremely friendly welcoming home. Every member of staff we met, were they management, carer, laundry assistant, or maintenance, always smiled, spoke to us and did anything they could to help. We felt very reassured and welcomed by everyone.
09 May 2024
My mother became a resident at Norwood in January 2024. She was instantly made very welcome and in the interim, the staff have taken the time to understand both her physical and emotional needs. The home provides numerous activities, and this, combined with the community dining and lounge areas, has provided new opportunities for my mother to mix and have something of a social life. The staff have a very positive and cheerful approach to the unique problems encountered by their residents and treat each issue with individual care and patience. Her accommodation is kept very clean and Mum loves being in her room. She sleeps well at night knowing that if she does need help it is almost instantly available. Visiting is available 24/7 and that the family can join her for meals is doubly reassuring. The home management are excellent in both supporting residents and relatives, providing regular updates and support. Both my mother, and the family are very happy that they chose Norwood.