Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Thornton Lodge

stars
stars 18 September 2025
I am a close friend of one of the residents at this care home and I couldn't be happier with the support and kindness they receive here. Every time I visit, I notice how friendly, patient and respectful the staff are. The home is always clean, warm and welcoming, and my friend feels safe and well
cared for.
Review from F E (Friend of Resident/Service User)
stars
stars 20 May 2024
I would highly recommend Thornton Lodge Care Home. They are a fantastic team, they looked after my mum with respect and dignity and it was like a little happy family, music and dancing plenty of fun and laughter. Due to my mum's dementia getting worse, she had to move to a nursing home to have
one-to-one care. The home made the transition go extremely smoothly and I cannot thank them all enough. Excellent, well done Thornton Lodge.
Review from Sue S (Daughter of Resident/Service User)