Submit a Review for Belong Warrington
Loushers Lane, Latchford, Warrington, WA4 6RX
View Full Details of Belong WarringtonLatest Reviews for Belong Warrington
03 September 2025
My Mum was placed in Belong, as she was dying. The care and support she received, whilst there was fantastic. The staff even supported myself and the rest of the family, through what was a very traumatising time for us all. They even let us bring in my Mum's canary to stay with her in the room. I can't rate this facility highly enough. I only hope more Belong's are built here in Warrington as they are needed. There is a high demand and long waiting list.
17 June 2025
Dear Belong friends, I would like to say a huge thank you for your dedication and compassion to looking after my Mum. You all made us feel welcome and went above and beyond to ensure Mum was well cared for. Hats off to you all. Despite it being a sad and difficult time, we were all able to have some giggles too. Myself and my sister will always be eternally grateful for everything you did for Mum whilst retaining her dignity. Thank you so much.
28 May 2025
Just over a month ago, Dad moved from living with Mum in an apartment at Belong, to Tetley Household. I would like to commend all the staff at Belong and particularly on Tetley Household, whatever their role, in helping Dad (and indeed all the family) with this transition. Mum has found the change as tricky as Dad but you have welcomed her, when she visits, as openly as you've welcomed Dad. He has settled very well and, as a family, we can see that he is getting the special care he deserves.
21 May 2025
Staff are helpful and happy. Belong is clean and we hope that Auntie will be very happy as a very difficult 12 months. Thank you for taking her in.
20 May 2025
Whitley Household at Belong Warrington is a special place with staff who cared for Mum like she was part of their own family. They extended that warmth to myself, my children and friends who visited. The staff truly are an extension of our family. Mum's health deteriorated rapidly and her needs changed just as quick, yet every person treated her with dignity, care, support, warmth and professionalism at every moment. In the final days, different staff members sat with Mum when we couldn't be there. We'd sit and chat in the lounge when we needed to take some time out. They'd give us hugs, cry with us, laugh with us and reminisce just like a family does in a time of need. We came and went multiple times of the day and night yet still nothing was too much trouble. Since Mum has passed, I have received many phone calls, visits and emails from support staff, to nurses, to managers to check on how we are. We miss Mum so much but we will also miss everyone on Whitley too. Thank you x
14 February 2025
My mother was placed into Belong Warrington for a period of respite. The staff could not have been better, so attentive and experienced. The household set up is really excellent, the rooms are great and the bistro facility is first class.
30 January 2025
My mum came into respite seven days ago and has settled in very well. I have found all the staff very friendly and professional and know that my mum is being looked after and is safe. We have eaten in the bistro every day and the food is excellent and very good value for money.
28 January 2025
My dear friend went into Belong after a fall at home, she had previously attended there for day care. known as experience days, which she loved, the staff were so warm and caring with her and myself, nothing was too much trouble so it was a given that Belong was a place that I knew she would be cared for with warmth and understanding and that nothing would be to much trouble for them. My friend had a fall at home and this was the deciding factor for her to go as a resident. The manager made this process as easy as possible, both for her and myself, as these decisions are never easy to make. She has settled well into her household due to care from all the staff and she loves her room which is beautiful like a first-class hotel. Every member of staff in this care facility has a lovely disposition and will go out of their way to make everyone feel comfortable and welcome. It also has a really lovely bistro with quality food that residents and visitors can have food or a coffee and chat.
23 December 2024
Belong Warrington is lovely. Apartments are spacious and attractive. There are social spaces and regular events. The bistro serves home-cooked, nutritious meals. However, the best thing about Belong is its staff. They cannot do enough to help service users and their families. I can personally vouch for this when we experienced specific problems. Every staff member behaves as if they love their job and are truly caring. I would not hesitate to recommend Belong Warrington for anyone's loved ones.
17 December 2024
Brilliant care by all at Belong Warrington. Everyone there was empathetic, patient and supportive. I am so pleased we chose Belong Warrington to care for my mother during her last couple of months. Thank you everyone but especially three members of staff, in particular, and all in Trinity.
06 December 2024
If you are looking for somewhere you can trust to care for your loved one, you need to look no further than Belong Warrington. I considered so many care options for my lovely Mum and no organisation came close to Belong and its ethos. The care resembles that of living at home with family. I was devastated when my local Belong had no availability. I reached out to Belong Warrington, who was brilliant in supporting Mum's move and accommodating her needs. I can't start to express how grateful I am for every single person who supported and cared for both Mum and myself over the past couple of weeks. From the moment I found Belong Warrington, I knew it was right. I just wish Mum had joined the lovely Belong family so much earlier, prior to her passing. Thank you to everyone for being all kinds of amazing. Love and best wishes.
21 November 2024
Mum moved to Belong Warrington only a few days ago but the level of care is excellent, room was ready and very clean. What I have experienced, so far, is excellent in cleanliness, care and support. Everyone is friendly and welcoming. Every day we go in and always a cuppa on-hand. Mum has settled really well. Thank you.
24 October 2024
Cannot speak more highly of Belong from when my mother first arrived there, pleasant staff knowing their jobs and giving my family the confidence she was in good and safe hands as she was a very sick lady. Her room was ultra clean, light and airy. Medical staff and carers were kind and sympathetic and I noticed how well they interacted with the residents, talking to them as equals. Nothing was ever a problem, they had a solution for any concerns about our mum that we had. Overall, super impressed! Bistro staff also offered us a break from the room so we could have breakfast or lunch or just a coffee. Staff there also very pleasant. Overall, no complaints, would highly recommend Belong. Thank you.
09 September 2024
Belong Warrington provided excellent respite care for my father-in-law for five weeks. The quality of care and the professionalism of the staff were excellent, as were the facilities. Staff were always available to discuss any issues. Respite care provided my wife and I a well-earned break off for over three years of looking after my father-in-law. We shall do it again!
06 September 2024
There is a world of difference between a care home and a home that truly cares. Which is why we are delighted to share our appreciation and gratitude for the exceptional service and compassionate care my mother received during her time at Belong. The level of empathy, kindness and professionalism demonstrated by the entire care home staff far exceeded our expectations and made a significant positive impact on both my mother's well-being and our family's peace of mind. From the moment my mother arrived at Belong, she was treated with the utmost respect and dignity. The staff took the time to understand her unique needs, preferences and personality, ensuring that her care plan was tailored specifically to her. This personalised approach not only addressed her physical needs but also honoured her emotional and mental well-being. I'll be forever thankful for the incredible work you do and the remarkable difference you make in the lives of those you care for.
05 September 2024
My husband moved to Belong Warrington eleven days ago. Previously he had regularly attended and loved the excellent Experience Days offered at Belong. The staff always made him feel very special. This positive experience together with initial meetings with the manager gave me the confidence to choose Belong for my husband's ongoing dementia nursing care. In the short time he has been a resident I have been very impressed by the philosophy, physical environment, and caring staff. Inevitably issues arise in any establishment, especially in the early days as staff and residents get to know each other better, but I have been greatly impressed and reassured by the exemplary response of the manager and other staff to a problem I raised. Commendably the manager is highly visible and present to residents, relatives, and staff alike. The staff in the 'household' are very kind and thoughtful and the chef keeps him well-fed with a soft diet and hot chocolate. Thank you all so very much!
02 September 2024
Mum moved into Belong Warrington after us taking her out of another care home (she wasn't being looked after or cared for). When she was in there, I had so many sleepless nights worrying. Since being in Belong, she has gained weight, looks well and seems settled and happy. It is such a relief to know she is happy and properly cared for. Thank you.
12 August 2024
Our experience of Belong Warrington to date has been excellent on all levels - from the initial enquiry until the day my mum moved in as a new resident. We have been made welcome, as a family, and treated with kindness and understanding by the manager and all the staff at every stage of our Belong journey. It is very reassuring to know that my mum is safe and cared for in her new life and is moving forward as a resident at Belong Warrington. Many thanks to you all.
10 June 2024
The whole experience for my nana has been excellent. From her first day of arriving at Belong, she settled in really well. The overall transformation in her is brilliant. She's eating and drinking more and enjoying her life again, taking part in the daily activities. So glad we made this decision for her!
04 June 2024
Following my Dad's Alzheimers diagnosis in September 2023, I didn't know where to turn to help. Dad lives alone and we had to organise suitable care at home but being at home for long periods alone and myself having to work full time just wasn't helping him or his diagnosis. I looked into several daycare providers but didn't find anything suitable for my dads needs until I visited Belong, Warrington. My dad started attending Belong Experience Days once per week in February and has since increased his visits to twice weekly due to the benefit these are giving him. He loves his dominoes, helping with the garden and really enjoys it when they have music days. He loves his visits and the staff are amazing with him, he always tells me they make a fuss of him. Honestly, I cannot thank the staff enough for what they have given my Dad and he has also found some new friends along the way.
Latest Reviews for Belong Warrington
03 September 2025
My Mum was placed in Belong, as she was dying. The care and support she received, whilst there was fantastic. The staff even supported myself and the rest of the family, through what was a very traumatising time for us all. They even let us bring in my Mum's canary to stay with her in the room. I can't rate this facility highly enough. I only hope more Belong's are built here in Warrington as they are needed. There is a high demand and long waiting list.
17 June 2025
Dear Belong friends, I would like to say a huge thank you for your dedication and compassion to looking after my Mum. You all made us feel welcome and went above and beyond to ensure Mum was well cared for. Hats off to you all. Despite it being a sad and difficult time, we were all able to have some giggles too. Myself and my sister will always be eternally grateful for everything you did for Mum whilst retaining her dignity. Thank you so much.
28 May 2025
Just over a month ago, Dad moved from living with Mum in an apartment at Belong, to Tetley Household. I would like to commend all the staff at Belong and particularly on Tetley Household, whatever their role, in helping Dad (and indeed all the family) with this transition. Mum has found the change as tricky as Dad but you have welcomed her, when she visits, as openly as you've welcomed Dad. He has settled very well and, as a family, we can see that he is getting the special care he deserves.
21 May 2025
Staff are helpful and happy. Belong is clean and we hope that Auntie will be very happy as a very difficult 12 months. Thank you for taking her in.
20 May 2025
Whitley Household at Belong Warrington is a special place with staff who cared for Mum like she was part of their own family. They extended that warmth to myself, my children and friends who visited. The staff truly are an extension of our family. Mum's health deteriorated rapidly and her needs changed just as quick, yet every person treated her with dignity, care, support, warmth and professionalism at every moment. In the final days, different staff members sat with Mum when we couldn't be there. We'd sit and chat in the lounge when we needed to take some time out. They'd give us hugs, cry with us, laugh with us and reminisce just like a family does in a time of need. We came and went multiple times of the day and night yet still nothing was too much trouble. Since Mum has passed, I have received many phone calls, visits and emails from support staff, to nurses, to managers to check on how we are. We miss Mum so much but we will also miss everyone on Whitley too. Thank you x
14 February 2025
My mother was placed into Belong Warrington for a period of respite. The staff could not have been better, so attentive and experienced. The household set up is really excellent, the rooms are great and the bistro facility is first class.
30 January 2025
My mum came into respite seven days ago and has settled in very well. I have found all the staff very friendly and professional and know that my mum is being looked after and is safe. We have eaten in the bistro every day and the food is excellent and very good value for money.
28 January 2025
My dear friend went into Belong after a fall at home, she had previously attended there for day care. known as experience days, which she loved, the staff were so warm and caring with her and myself, nothing was too much trouble so it was a given that Belong was a place that I knew she would be cared for with warmth and understanding and that nothing would be to much trouble for them. My friend had a fall at home and this was the deciding factor for her to go as a resident. The manager made this process as easy as possible, both for her and myself, as these decisions are never easy to make. She has settled well into her household due to care from all the staff and she loves her room which is beautiful like a first-class hotel. Every member of staff in this care facility has a lovely disposition and will go out of their way to make everyone feel comfortable and welcome. It also has a really lovely bistro with quality food that residents and visitors can have food or a coffee and chat.
23 December 2024
Belong Warrington is lovely. Apartments are spacious and attractive. There are social spaces and regular events. The bistro serves home-cooked, nutritious meals. However, the best thing about Belong is its staff. They cannot do enough to help service users and their families. I can personally vouch for this when we experienced specific problems. Every staff member behaves as if they love their job and are truly caring. I would not hesitate to recommend Belong Warrington for anyone's loved ones.
17 December 2024
Brilliant care by all at Belong Warrington. Everyone there was empathetic, patient and supportive. I am so pleased we chose Belong Warrington to care for my mother during her last couple of months. Thank you everyone but especially three members of staff, in particular, and all in Trinity.
06 December 2024
If you are looking for somewhere you can trust to care for your loved one, you need to look no further than Belong Warrington. I considered so many care options for my lovely Mum and no organisation came close to Belong and its ethos. The care resembles that of living at home with family. I was devastated when my local Belong had no availability. I reached out to Belong Warrington, who was brilliant in supporting Mum's move and accommodating her needs. I can't start to express how grateful I am for every single person who supported and cared for both Mum and myself over the past couple of weeks. From the moment I found Belong Warrington, I knew it was right. I just wish Mum had joined the lovely Belong family so much earlier, prior to her passing. Thank you to everyone for being all kinds of amazing. Love and best wishes.
21 November 2024
Mum moved to Belong Warrington only a few days ago but the level of care is excellent, room was ready and very clean. What I have experienced, so far, is excellent in cleanliness, care and support. Everyone is friendly and welcoming. Every day we go in and always a cuppa on-hand. Mum has settled really well. Thank you.
24 October 2024
Cannot speak more highly of Belong from when my mother first arrived there, pleasant staff knowing their jobs and giving my family the confidence she was in good and safe hands as she was a very sick lady. Her room was ultra clean, light and airy. Medical staff and carers were kind and sympathetic and I noticed how well they interacted with the residents, talking to them as equals. Nothing was ever a problem, they had a solution for any concerns about our mum that we had. Overall, super impressed! Bistro staff also offered us a break from the room so we could have breakfast or lunch or just a coffee. Staff there also very pleasant. Overall, no complaints, would highly recommend Belong. Thank you.
09 September 2024
Belong Warrington provided excellent respite care for my father-in-law for five weeks. The quality of care and the professionalism of the staff were excellent, as were the facilities. Staff were always available to discuss any issues. Respite care provided my wife and I a well-earned break off for over three years of looking after my father-in-law. We shall do it again!
06 September 2024
There is a world of difference between a care home and a home that truly cares. Which is why we are delighted to share our appreciation and gratitude for the exceptional service and compassionate care my mother received during her time at Belong. The level of empathy, kindness and professionalism demonstrated by the entire care home staff far exceeded our expectations and made a significant positive impact on both my mother's well-being and our family's peace of mind. From the moment my mother arrived at Belong, she was treated with the utmost respect and dignity. The staff took the time to understand her unique needs, preferences and personality, ensuring that her care plan was tailored specifically to her. This personalised approach not only addressed her physical needs but also honoured her emotional and mental well-being. I'll be forever thankful for the incredible work you do and the remarkable difference you make in the lives of those you care for.
05 September 2024
My husband moved to Belong Warrington eleven days ago. Previously he had regularly attended and loved the excellent Experience Days offered at Belong. The staff always made him feel very special. This positive experience together with initial meetings with the manager gave me the confidence to choose Belong for my husband's ongoing dementia nursing care. In the short time he has been a resident I have been very impressed by the philosophy, physical environment, and caring staff. Inevitably issues arise in any establishment, especially in the early days as staff and residents get to know each other better, but I have been greatly impressed and reassured by the exemplary response of the manager and other staff to a problem I raised. Commendably the manager is highly visible and present to residents, relatives, and staff alike. The staff in the 'household' are very kind and thoughtful and the chef keeps him well-fed with a soft diet and hot chocolate. Thank you all so very much!
02 September 2024
Mum moved into Belong Warrington after us taking her out of another care home (she wasn't being looked after or cared for). When she was in there, I had so many sleepless nights worrying. Since being in Belong, she has gained weight, looks well and seems settled and happy. It is such a relief to know she is happy and properly cared for. Thank you.
12 August 2024
Our experience of Belong Warrington to date has been excellent on all levels - from the initial enquiry until the day my mum moved in as a new resident. We have been made welcome, as a family, and treated with kindness and understanding by the manager and all the staff at every stage of our Belong journey. It is very reassuring to know that my mum is safe and cared for in her new life and is moving forward as a resident at Belong Warrington. Many thanks to you all.
10 June 2024
The whole experience for my nana has been excellent. From her first day of arriving at Belong, she settled in really well. The overall transformation in her is brilliant. She's eating and drinking more and enjoying her life again, taking part in the daily activities. So glad we made this decision for her!
04 June 2024
Following my Dad's Alzheimers diagnosis in September 2023, I didn't know where to turn to help. Dad lives alone and we had to organise suitable care at home but being at home for long periods alone and myself having to work full time just wasn't helping him or his diagnosis. I looked into several daycare providers but didn't find anything suitable for my dads needs until I visited Belong, Warrington. My dad started attending Belong Experience Days once per week in February and has since increased his visits to twice weekly due to the benefit these are giving him. He loves his dominoes, helping with the garden and really enjoys it when they have music days. He loves his visits and the staff are amazing with him, he always tells me they make a fuss of him. Honestly, I cannot thank the staff enough for what they have given my Dad and he has also found some new friends along the way.