Belong Warrington

Our father could no longer manage on his own after our mother passed away. This is the best we could have done for him. It has a homely atmosphere, we are welcome at all times and especially like the kitchens on each household, meals being freshly prepared. Our father sleeps a lot and the staff can always make him something hot to eat when he wakes up.

Staff are friendly, helpful and caring.
Rooms are clean, bright and well furnished.
Food is adequate.
Entertainment is provided regularly.
Overall, an excellent care home.

Staff are helpful and friendly towards relations visiting my mother.
My mother is an early riser and can find waiting to be dressed and the late delivery of her newspaper tiresome - especially when the paper can be seen at reception. However, she tells me the staff are kind and caring and that she feels safe there.
Depending on who is cooking, meals can sometimes be of varying standards.
Also, staff shortages can impact on this.

Mother was taken into Tetley Wing following personal distress and loss of dignity. Through outstanding personal care on an individual basis, she has an excellent quality of life, is eating to a good standard with much raised quality of personal care. As such, her self-esteem and her self-confidence have risen incredibly well with consistency. I have already recommended Belong to two colleagues.

We have total peace of mind that my mother is here and well looked after.

My husband has late stage Alzheimer's disease/dementia. I very much appreciate the person-centred approach to care and the way care is adjusted as my husband's condition has worsened. He has diagnosed 7-8 years ago and moved into Belong Warrington on a year ago. For a person with dementia this relaxed approach to time for getting up, personal care, bed times has really helped even at meal times, If he is having a difficult day and misses the regular times they give him his meal specially prepared if necessary. When he is ready. He settled in very well and is mostly relaxed and not agitated and that to me is very important.

First rate modern facilities in super spacious and ultra clean environment. Each unit is designed for no more than 12 residents with a dedicated kitchen, lounge and reliable care teams could not be more friendly, nothing is too much trouble and the daily "regime" is both relaxed and flexible. They even baked a cake for Dad's birthday. The home is very well run by a highly focused and professional management team with support staff who are all equally friendly and welcoming (kitchens, cleaners, reception staff ). My father is very happy to be a resident, and to call Belong Warrington his "home"!

Mum has been attending the "Belong (Warrington) Experience Days" on a weekly basis for the last few months. From the first time I dropped her off, I have experienced a professionalism and warmth of welcome that is First Class. When placing mum in the care of others is it vital to know she is going to be looked after - the staff at "Belong Warrington" provide that reassurance because they clearly have a genuine concern and care for those they are looking after. Add to the skilled and friendly staff the outstanding, modern facilities and you have an excellent provision for the care of family members. Mum enjoys her time at "Belong" and frequently comments on the way in which she is taken care of by "lovely staff" and how she enjoys the activities she undertakes. I have complete confidence that mum's needs are being met and that she is cared for by outstanding staff who enjoy their work. I recommend "Belong Warrington" to others looking for the very best care for their relative.

My husband attends the experience days 2 afternoons a week and I could not have chosen a better place for him. My initial impressions were excellent, from entering the building and speaking to the receptionist, to discussing my husbands needs with the experience coordinator, during which I was provided with a couple of forms to complete.
Initially, my thoughts were, what a lot of information is needed, but then I realised that this showed how thorough Belong are with their approach to each patients needs. Belong is unlike any other care facility I had been in previously and especially the public areas.
Everyone who I spoke to was extremely friendly and immediately made me feel special, so I felt sure that my husband would feel the same way too. My husband has now been visiting Belong for approximately 6 months and the care and attention he receives, in my opinion is excellent and I especially appreciate the update of what he has been doing during his afternoons attendance.

We were so relieved when we found Belong. Having to find care for my mother coming out of hospital after she had broken her hip and the doctors said she couldn't return to her flat. My husband and I were set the task of finding suitable accommodation. We were beginning to despair and had a place reserved in a standard type home when we found Belong.
There was such a relief when we saw the standard of care the cleanliness and the household arrangement. I know my brother and sister are still grateful to us for finding such a high standard of care for my Mum because they also felt that sigh of relief that this standard of care was what she deserved.

My mother, who had advanced dementia, passed away in Belong Warrington last week, she had been living there for 13 months. The care she received throughout her time at Belong was exemplary and far exceeded my expectations. She was expected to die in Belong as we had DNR on her records and in the event of her final few days were as pleasant and as comfortable as they could possibly be. She died in her own room with her favourite classical music on the radio and her family with her. The nursing support provided was sensitive and effective in preventing her from experiencing any obvious discomfort. The staff at Belong are a credit to the organisation and I cannot speak too highly of them. Thank you from the bottom of my heart.

From the start of our difficult decision to consider residential care for our mum Belong have been supportive, honest and professional. The admiral nurses listened to our concerns and senior staff were always supportive and reactive to our needs. Once in respite care mum was treated with kindness, dignity and respect and staff at all levels were simply "wonderful". The environment and ethos of the Belong village ensured that as a family we were welcomed and part of our mums stay. The staff within the household fully understood our needs and our mum was treated and respected with care and dignity.

After an intensive search for a care home for our 94 year-old Mother, Belong was the only place we found that offered exceptional comfort, quality and facilities in a 'normal', i.e. non-institutional environment.

The level of care, respect, attention and encouragement our Mother received throughout her year there was amazing. The management and staff are great human beings. Everyone one meets has a smile on their face and a positive attitude; nothing is too much trouble.
The Belong model of care for seniors is the way all care homes should be. The atmosphere is vibrant and uplifting, never depressing.

Sadly, our Mother died recently, unfortunately while we were out of the country. Whilst we were arranging return flights, the manager voluntarily undertook many tasks in our absence, I.e. liaising with the hospital on our behalf, releasing staff for hospital visits, registering the death for us, and contacting undertakers, all the while keeping us informed of progress via email and phone. All of the staff who could be spared and some who were off duty came to the funeral and the reception that followed. At such a sad time, we were so grateful to feel we had our Belong 'family' around us.

I have never met such helpful, genuine staff in any care home I have visited before. The ambiance in Belong is lively and friendly. The house my father lived in was beautiful and clean, his bedroom had everything he needed with a fabulous bathroom that catered for all his needs. The food served is a superb standard. I can not thank Belong enough for looking and caring for my dad so well.

Belong has provided for my father, security, comfort in an excellent facility with excellent care by extremely friendly and professional staff in a friendly environment. I would recommend belong to who ever would need this facility. I would like to thank belong for the care and support they have provided for him.