Care Homes Owned by Belong Ltd

Please accept our condolences; it was a privilege to care for your mum and we are pleased to know she was happy during her time here. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village.

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and your family and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.

Thank you for taking the time to share your thoughtful feedback. We're truly grateful for your kind words about our staff and the care your mum is receiving. Creating a safe, compassionate, and engaging environment for all residents is at the heart of what we do, and it's wonderful to hear that this has been your experience. We also appreciate your feedback about areas where we can improve. We do understand how important consistent and clear communication is, especially regarding health and wellbeing updates, and we're sorry to hear the care app has, at times, left you feeling disconnected. We also apologise for any upset caused by the issues with clothing and personal belongings. I'm pleased that we have already had the opportunity to meet to discuss your concerns, and we have put measures in place and will continue to work hard to resolve things. Thank you again for your balanced and constructive review. Your feedback helps us continue to improve care experiences for all.

Thank you very much for taking the time to provide us with this wonderful feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong Macclesfield team to know that this is appreciated and we are so pleased to have you a part of our Belong family.

We are appalled to read these allegations, which do not reflect the reality reported by other family members and regular visitors, who have reported being very happy with your father's care. It is also not consistent with the experience of others in our community, as can be seen in the many other independent reviews shared on carehome.co.uk. It is of the utmost importance to us that everyone living in Belong is treated with the highest standards of care and we do not recognise the description here. We take seriously all concerns raised and would welcome the opportunity to discuss with you further, should you wish to get in touch.

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Tyldesley House team to read your comments and I will ensure they are shared with everyone. Thanks again.

Thank you for taking the time to submit such wonderful feedback. We are so delighted to hear this has been your experience and that your Mum is doing so well with us and feels that she is at home now. I will make sure your kind words are passed to the village teams.

Thank you for taking the time to provide this lovely feedback. We are delighted to know that your mum was so happy and felt so at home at Belong Macclesfield and that the dedication of our village teams made such a difference to her. I will share your touching feedback with them all.

Thank you so much for this lovely review! It is a privilege to have your Mum staying with us at Belong Newcastle-under-Lyme and the teams will be thrilled with this feedback. We are so happy to know that you all feel a part of our Belong family.

Thank you for taking the time to submit such wonderful feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our village team to know that this your Mum has settled in so well and is receiving such great care and attention.

Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our village team will be delighted to hear that your Daughter is settled and happy.

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your dad and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village team to read your comments and I will ensure they are shared with everyone. Thanks again.

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support wife and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.

Thank you for such lovely feedback. We are overjoyed to hear your mum is happy with us and improving and enjoying our services. I will make sure your review is passed on to the village team.

Please accept our condolences; it was a privilege to care for your mum and we are pleased to know she was well looked after during her time here. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the entire team at the village.

Thank you so much for this lovely review! It was a privilege to have your mum staying with us at Belong Warrington and we are so glad that we were able to support you all and provide the care that she needed. I will share your touching feedback with the team.