Belong Atherton

55 Mealhouse Lane, Atherton, Manchester M46 0EU
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9.9 83 Reviews
  • Belong Atherton, Manchester
Belong Atherton is a vibrant community village on Mealhouse Lane bringing the very latest in care and facilities for older people into the heart of the town.

The village hub is open to the public and includes a popular licensed bistro, hair salon, therapy room and exercise studio.

Belong Atherton offers 26 self-contained apartments for independent living and six supported ‘households’ with modern en-suite bedrooms and open plan lounge and kitchen areas.

Belong households represent a radically different alternative to conventional care homes. They operate with a higher-than-average staffing ratio and a maximum of 12 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents.

To find out more, why not visit and see for yourself? Call on 01942 316556 to arrange a personal tour, or to request a brochure.
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Care Provided by Belong Atherton

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1605 – £1755
  • Self-Funded Residential Dementia Care: £1605 – £1755
  • Self-Funded Nursing Care: £1605 – £1755
  • Self-Funded Nursing Dementia Care: £1605 – £1755
  • RESPITE Self-Funded Residential Care: £1705 – £1855
  • RESPITE Self-Funded Residential Dementia Care: £1705 – £1855
  • RESPITE Self-Funded Nursing Care: £1705 – £1855
  • RESPITE Self-Funded Nursing Dementia Care: £1705 – £1855

See key facts and pricing information on our website.

These prices are only a guideline, please contact Belong Atherton to find out the exact price for your requirements.

Contact Belong Atherton to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Belong Atherton to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Nicola Johnstone (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2011
  • Number of floors: 3

Room Information

  • Single Rooms (73)
  • Single Rooms with Ensuite Wet Room (73)

Visiting

  • Belong Atherton is situated in the heart of the town, one mile away from Atherton railway station and on local bus routes. It is five miles from Bolton attractions including Bolton Steam Museum, the
    Octagon Theatre and Smithills Farm. Nearby parks include Blackleach Country Park in Walkden, Haigh Woodland Park in Wigan and Pennington Flash Country Park in Leigh. Belong Atherton also has close links with Salford University and the Salford Museum, which includes the recreated Lark Hill Place and has extensive reminiscence resources.

Parking

  • On-site parking available.

Belong Atherton Reviews (83)

9.9

Belong Atherton has a Review Score of 9.9 (9.935) out of 10, based on 18 reviews in the last 2 years.
Over all time Belong Atherton has 83 reviews.

Overall Experience
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  • 7
  • 1
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Date Published
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  • 18
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Reviewer Connection to Belong Atherton
  • 37
  • 10
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  • 5
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Total of 83, showing 1-20
Review from Rick W (Son of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Belong in July 2024. It was a very challenging time for all and Tyldesley Household made the transition seamlessly.
Over the 11 months that mum was there, the care, love and support shown to her, and us as a family, was unconditional.
At the time of her passing they went above and beyond
for both her and us
It is a truly remarkable place and there are no words to cover how grateful we are.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and it is crucial to us that we make people's time with us as special and positive…read more
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Review from A P (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Belong from another care home in April 2025. From the moment she arrived, she was made to feel welcome, as were her family. The staff are all fantastic and there are too many to mention here. Nothing is too much trouble for Mum and she is treated with care, dignity and respect. Her frequent
visitors are also made very welcome. They encourage her to interact with social activities in the home. The recent D-Day celebrations were absolutely brilliant, although my mum found the transition from living independently to going into a home a challenge. She now feels completely at home in Belong. Thank you.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you for taking the time to submit such wonderful feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our village team to know…read more
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Review from Janine R (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly Mum had been in 4 previous nursing homes when we finally managed to secure a place for her at Belong Atherton.
She only spent 6 weeks there until she sadly passed away but the care and compassion given to her in those weeks from all the staff but especially those on Chanters was amazing.
Belong
Atherton really do care about their residents and their families.
Thank you to everyone who looked after Mum, I really cannot thank you enough.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Please accept our condolences; it was a privilege to care for your mum and we are pleased to know she was well looked after during her time here. Thank you for taking the time to submit your review…read more
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Review from G C (Husband of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has only been in Belong 12 weeks, but the love, dignity and respect she has been shown has been nothing short of fabulous.


This time is difficult for our family. But the Belong team have made a difficult time easier.

Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you very much for taking the time to provide such kind feedback, which is valued by all the team. We are delighted to hear that your wife's experience at Belong Atherton has been so positive,…read more
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Review from B T (Wife of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband died recently after spending twenty two months as a resident. Until three months before his death, he took part in the many social activities offered including going on trips. His end of life care was excellent. There was always someone to sit with him and reassure him when he became anxious
as more and more time was spent in bed. The nursing care was excellent and towards the end, they were able to manage pain and agitation so that he was comfortable. All the staff also looked after my family and me finding time to listen and keep us in the picture. My husband was always treated with dignity and respect throughout his stay.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Please accept our condolences; it was a privilege to care for your husband and we are pleased to know he was happy during his time here and received the best end of life care. Thank you for taking the…read more
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Review from Margaret N (Wife of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I and my relatives visited our resident, we were greeted with a pleasant welcome and whatever time, day or night we arrived.
We consider his care to be exemplary.
As well as his physical needs, his spiritual needs were attended to, resulting in him receiving the last sacrament from our priest
and thereby, assuring us of his place in heaven.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your husband and it is crucial to us that we make people's time with us as special and…read more
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Review from R P (Friend of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The atmosphere at Belong Atherton was welcoming and everywhere was clean. There was a distinct lack of uniforms, which made the home seem more like a real home and less like an institution. We particularly liked the fact that we could have a meal with our friend in the bistro and that she had a card
to pay for food, which again mirrored how she would pay in a cafe. Her room had a balcony and the bed was a good size. So often in care homes, the beds are single size, which, when one has been in a situation of having a partner, and a double or larger bed, is difficult to adjust to. Our friend had been helped with her walking and was using a frame. Our dog was also welcomed and this was important to our friend. All together an uplifting experience.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you very much for taking the time to provide us with this valuable feedback. Our team work really hard to ensure a friendly, homely and welcoming environment and maintain high standards at all…read more
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Review from Claire R (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been a resident of Chanters House at Belong Atherton for 3 years now and I can honestly say that in all that time I have never experienced anything but fantastic care and compassion from all the staff.
The Lead Support Manager has always been exceptionally kind. In the early days, still
during Covid restrictions, she listened and provided gentle reassurance. Her dedication to looking after the whole family, not just their resident, has ensured the whole team is a credit to her and themselves. All the staff show tender encouragement, and gentle care and ensure dignity to all residents all the time. Nothing seems to be too much trouble and it is as though they are caring for one of their relatives. I have nothing but praise for all the staff who look after Dad. They know his likes and dislikes and act accordingly with kindness and understanding. The whole atmosphere of Chanters is warm and friendly. I couldn't have asked for a better experience.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Atherton; we are so delighted to hear this has been your experience and I will make sure…read more
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Review from Jonathan D (Brother of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my sister regularly once a fortnight for over five years. I am simply amazed at the facilities available, the optional programme of events, the open-to-the-public bistro, the family group structure (she is in Astley) ... but above all with the friendliness of the staff. I feel welcomed
on every visit, with cheery waves and greetings. And staff routinely greet my sister by name as they are passing. They are as courteous and friendly when I phone as well. Staff also communicate swiftly and effectively if there are any issues that need a wider family involvement. In short I feel we, and my sister, are extraordinarily fortunate to have found this placement for her.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong Atherton…read more
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Review from Angela H (Stepdaughter of Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the only place we would have wanted our relative to be placed. The staff go above and beyond to make her feel comfortable and more importantly happy. Could not be more trusting of the staff.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you so much for taking the time to post this feedback. We aim to maintain high standards at Belong Atherton, we are so delighted to hear this has been your experience.
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Review from Dave W (Husband of Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every respect, regarding Pretoria and Bistro staff. Also utmost cleanliness by dedicated staff.
Really pleased that my wife is so well looked after.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you for submitting such a kind review. We are delighted to hear your experience with Belong has been a good one. Thanks again for choosing Belong Atherton, it’s a pleasure to have your wife with…read more
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Review from Mark L (Son of Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belong Atherton is always a pleasant experience. The Bistro downstairs is an excellent asset and my mother enjoys a trip there for coffee and cake or lunch when we visit. The staff are all very kind, caring and welcoming. My wife and I are very happy with the care my mother gets, the staff understand
her and know her likes and dislikes. They always ring if there is an issue and get the doctor if required. She is happy and settled.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you for taking the time to provide this lovely feedback. We are delighted to know that your mum is happy and settled at Belong Atherton and that the dedication of our village teams is making a…read more
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Review from Elizabeth S (Wife of Resident) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Chanters Household since 2nd February 2021. During this time I and my family have nothing but praise for the staff of the household they are efficient and caring both for the resident and the extended family, we have never had any cause to complain during the 3 years.
The support staff including management, clerical staff, receptionists and kitchen staff are very friendly and efficient.
My husband is very happy and content here, I wouldn't want him anywhere else.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong Atherton…read more
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Review from Matt M (Nephew of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the team in Belong Atherton enough. They are professional, friendly, attentive and kind. They not only make my uncle comfortable but they also ensure that his wife - my aunty - is always kept informed and is welcome every time she visits. I am very pleased that they are both being treated
with great respect by the team at Belong. The team's constant kindness makes a potentially stressful situation a lot less stressful. The team also clearly takes pride in the cleanliness of the entire residence - it is a lovely place in which my uncle is looked after. Thank you very much indeed.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you for taking the time to provide this lovely feedback. We are delighted to know that your uncle is happy at Belong Atherton and that the dedication of our village teams is making a difference…read more
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Review from S M (Daughter of Resident) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashley Unit staff are so amazing. Each one of them go above and beyond. They are all caring and compassionate and treat everyone with dignity and respect. I know, asa daughter, how hard it is when your loved one is in care but Ashley staff give the reassurance that your loved one is cared for, their
needs are met and that if there are any concerns you will be contacted immediately so that you can relax knowing your loved one is sage and card for.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you for submitting such a kind review. We are delighted to hear your experience with Belong has been a good one. Thanks again for choosing our Belong Atherton village; it's a pleasure to have…read more
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Review from D S (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a pleasure to see Mum being very well cared for and supported. Staff provide individualised support, prioritising Mum's dignity and well-being and encouraging her to maximise her mobility. I have peace of mind that she is in the best place possible.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you so much for your positive feedback on the support provided by our team at Belong Atherton. We are delighted to hear that your mum is experiencing the vital care that she needs.
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Review from M S (Son-in-law of Resident) published on 24 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the staff need a medal putting up with my mother-in-law.
The treatments and food are brilliant.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you for taking the time to submit your review of Belong Atherton. We are delighted you find the care and food to be excellent.
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Review from Mavis S (Resident) assisted by family/friend published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff are all very smiley and friendly, especially the experience day team. Every time I spend my days here, I always leave with a smile on my face. The girls go above and beyond for me, and I can't thank them enough.
Reply from Nicola Johnstone, General Manager at Belong Atherton
Thank you so much for taking the time to post this feedback. Our team will be most touched to read this. We are delighted that you find our team go above and beyond for you. Thank you for choosing…read more
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Review from B S (Brother-in-law of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law suffers from multiple sclerosis which has become gradually worse after seizures have caused brain damage. Since being transferred to Belong Atherton, her care has been the peace of mind my wife much needed after losing both parents within three years of each other.
The carers treat
my sister-in-law in a dignified and respectful way. They have even bought some special cushions or gadgets for her while out in their personal shopping. The team of staff are supportive, friendly and proud of their profession at Belong Atherton.
Reply from Rebecca Woodcock, General Manager at Belong Atherton
Thank you very much for taking the time to provide us with this lovely feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our village…read more
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Review from Gill B (Daughter of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum lived in the independent living side of Belong Atherton for seven years. She was very happy in her apartment and all the services and activities which were offered there.
In 2022, Mum required additional help so we engaged Belong at Home who came in twice a day. They helped Mum with her medication,
her breakfast and evening meal each day. We found this service to be excellent.
In 2023, after a short stay in hospital, Mum became terminally ill and went into Chanters Household which is part of the residential side of Belong Atherton.
The care which Mum received in the Chanters Household was excellent, she could not have received any better care. All the staff in the household were caring and loving to my mum, it was like having a second family. They helped Mum with all aspects of everyday living with kindness and respect.
I have found that everyone who works for Belong Atherton is caring, respectful and helpful to the residents and families.
Reply from Rebecca Woodcock, General Manager at Belong Atherton
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum in all areas of Belong and it is crucial to us that we make people's time with us…read more
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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Belong Atherton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.935 for Belong Atherton is calculated as follows: ( (202 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 214 Ratings = 4.935
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belong Atherton is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (24)

Meet the Team (4)

Nicola

Nicola Johnston

Job Title: General Manager

Award-winning former lead nurse, and support manager, Nicola Johnstone, was promoted to the role of general manager in November 2023.


Starting her career in the care sector in 2003, working for the former CLS group as a domestic assistant, Nicola completed qualifications in health and social care to enable progression to care assistant, senior carer and care team leader roles. Following completion of her BSc in adult nursing at Salford University in 2008, she joined Belong’s newly-opened Atherton village as one of its first nurses; gaining promotion to lead nurse just a year later. In 2014 she also attained a degree in leadership and management with West Cheshire College, which led eventually to her taking on her new role as support manager.


As a leading example of frontline nurses in social care, in 2018, Nicola was invited to Buckingham Palace to meet Prince Charles. She has subsequently helped to guide the Belong Atherton team to achieve platinum status in the Gold Standard Framework, to go with the village’s ‘outstanding’ rating awarded by the CQC.


She is a former ‘Nurse of the Year’ winner at the Wigan and Leigh Hospice Awards, and also a recipient of the ‘End of Life Care Award’ in the Great North West Care Awards.

Gill

Gill Kelly

Job Title: Front of House Manager

Gill has worked in the care industry for the over 23 years, starting her career with CLS Care Services, as a Domestic Assistant at Golborne House. Whilst there, Gill progressed to the role of Care Assistant, and then made the move to another CLS Home, Sherwood House, as a Care Team Leader.


Gill then supported the Management Team at Belong Macclesfield for 12 months when it opened in 2007, before moving back to Sherwood House, when her career took a change of direction and she took on the role of Administrator at Belong Wigan when the village opened. Gill enjoyed this role for two years before being promoted to the Front of House Manager role at Belong Atherton, and is now a valuable member of the village management team.

Paul

Paul Woodcock

Job Title: Village Nurse Manager

Village Nurse Manager

Lesley

Lesley Bailey

Job Title: Belong at Home Area Manager

Lesley has an extensive career history in social care which began in a residential home in Salford, and later as a care assistant for social services for 9 years, before leaving to live in Holland and later Portugal.


On returning to England in 2004, Lesley returned to social care, working at Cornwall Care as a community carer, before progressing within the company and becoming an area manager for two areas of domiciliary care in the area of St Ives and in Falmouth.


Lesley returned back to Manchester, to be nearer to her parents in 2008, and managed a small residential home for people with mental illness before joining Belong, as the Registered Manager for the Belong at Home service in Atherton, in April 2019.

Frequently Asked Questions about Belong Atherton

What types of Care is Belong Atherton registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Belong Atherton have?

There are 73 Single Rooms.

What are the Facilities & Services at Belong Atherton?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belong Atherton to the centre of Manchester?

10.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belong Atherton to verify any information. View our terms and conditions. Belong Atherton has an Enhanced Service - more info.