Belong Atherton

55 Mealhouse Lane, Atherton, Manchester M46 0EU
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9.9 87 Reviews
  • Belong Atherton, Manchester
Belong Atherton is a vibrant community village on Mealhouse Lane bringing the very latest in care and facilities for older people into the heart of the town.

The village hub is open to the public and includes a popular licensed bistro, hair salon, therapy room and exercise studio.

Belong Atherton offers 26 self-contained apartments for independent living and six supported ‘households’ with modern en-suite bedrooms and open plan lounge and kitchen areas.

Belong households represent a radically different alternative to conventional care homes. They operate with a higher-than-average staffing ratio and a maximum of 12 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents.

To find out more, why not visit and see for yourself? Call on 01942 316556 to arrange a personal tour, or to request a brochure.
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Care Provided by Belong Atherton

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1605 – £1755
  • Self-Funded Residential Dementia Care: £1605 – £1755
  • Self-Funded Nursing Care: £1605 – £1755
  • Self-Funded Nursing Dementia Care: £1605 – £1755
  • RESPITE Self-Funded Residential Care: £1705 – £1855
  • RESPITE Self-Funded Residential Dementia Care: £1705 – £1855
  • RESPITE Self-Funded Nursing Care: £1705 – £1855
  • RESPITE Self-Funded Nursing Dementia Care: £1705 – £1855

See key facts and pricing information on our website.

These prices are only a guideline, please contact Belong Atherton to find out the exact price for your requirements.

Contact Belong Atherton to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Belong Atherton to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicola Johnstone (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2011
  • Number of floors: 3

Room Information

  • Single Rooms (73)
  • Single Rooms with Ensuite Wet Room (73)

Visiting

  • Belong Atherton is situated in the heart of the town, one mile away from Atherton railway station and on local bus routes. It is five miles from Bolton attractions including Bolton Steam Museum, the
    Octagon Theatre and Smithills Farm. Nearby parks include Blackleach Country Park in Walkden, Haigh Woodland Park in Wigan and Pennington Flash Country Park in Leigh. Belong Atherton also has close links with Salford University and the Salford Museum, which includes the recreated Lark Hill Place and has extensive reminiscence resources.

Parking

  • On-site parking available.

Belong Atherton Reviews (87)

9.9

Belong Atherton has a Review Score of 9.9 (9.855) out of 10, based on 21 reviews in the last 2 years.
Over all time Belong Atherton has 87 reviews.

Overall Experience
  • 77
  • 9
  • 1
  • 0
  • 0
Date Published
  • 87
  • 8
  • 11
  • 21
  • 66
Reviewer Connection to Belong Atherton
  • 38
  • 12
  • 9
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 21-40
Review from M S (Son-in-law of Resident) published on 24 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the staff need a medal putting up with my mother-in-law.
The treatments and food are brilliant.
Reply from Nicola Johnstone, General Manager at Belong AthertonThank you for taking the time to submit your review of Belong Atherton. We are delighted you find the care and food to be excellent.
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Review from Mavis S (Resident) assisted by family/friend published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff are all very smiley and friendly, especially the experience day team. Every time I spend my days here, I always leave with a smile on my face. The girls go above and beyond for me, and I can't thank them enough.
Reply from Nicola Johnstone, General Manager at Belong AthertonThank you so much for taking the time to post this feedback. Our team will be most touched to read this. We are delighted that you find our team go above and beyond for you. Thank you for choosing Belong Atherton.
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Review from B S (Brother-in-law of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law suffers from multiple sclerosis which has become gradually worse after seizures have caused brain damage. Since being transferred to Belong Atherton, her care has been the peace of mind my wife much needed after losing both parents within three years of each other.
The carers treat
my sister-in-law in a dignified and respectful way. They have even bought some special cushions or gadgets for her while out in their personal shopping. The team of staff are supportive, friendly and proud of their profession at Belong Atherton.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you very much for taking the time to provide us with this lovely feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our village team to know that this is appreciated. We are delighted that you find everyone friendly and professional. Thank you for choosing Belong Atherton.
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Review from Gill B (Daughter of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum lived in the independent living side of Belong Atherton for seven years. She was very happy in her apartment and all the services and activities which were offered there.
In 2022, Mum required additional help so we engaged Belong at Home who came in twice a day. They helped Mum with her medication,
her breakfast and evening meal each day. We found this service to be excellent.
In 2023, after a short stay in hospital, Mum became terminally ill and went into Chanters Household which is part of the residential side of Belong Atherton.
The care which Mum received in the Chanters Household was excellent, she could not have received any better care. All the staff in the household were caring and loving to my mum, it was like having a second family. They helped Mum with all aspects of everyday living with kindness and respect.
I have found that everyone who works for Belong Atherton is caring, respectful and helpful to the residents and families.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum in all areas of Belong and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.
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Review from Allan H (Brother-in-law of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our relative became a resident here we, as a family group, have been extremely impressed and heartened at the level of care she has received. The staff within the Pretoria sector have our utmost respect and thanks. The treatment she receives, coupled with the very high standards and facilities
available make us believe we could not have chosen better.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy with Belong Atherton in particular that you are impressed with the very high standards of care your relative has received. Thank you for choosing Belong.
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Review from J S (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been so kind and caring towards my father and all our family. Nothing is too much trouble and he has blossomed during his short stay. A lovely place that feels like home.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you for your positive feedback on the support provided at Belong Atherton. We do our best to understand every customer and it is a pleasure to have your father living with us. We are delighted you find Belong feels like home.
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Review from Linda S (Sister of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 81-year-old sister has been at Belong Atherton for almost 8 months now. I cannot thank the wonderful carers and nursing team enough for the fantastic care and support they are giving to my sister. She sees Belong as her home now, and to know she's safe, settled, secure, and beautifully cared for
means so much to me. I honestly believe she wouldn't be here today had she not gone to Belong, when she did. When I visit I feel it's like an extension of my family. Thank you Belong so much.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you so much for taking the time to post this incredibly moving feedback. It is a privilege to support your sister and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.
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Review from S R (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Belong for 14 months. He settled in really quickly and enjoys using the facilities. Staff and care/support are extremely polite and caring towards Dad. He enjoys going to the gym. There is a Bistro where we can eat together. I would highly recommend this care home.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you for taking the time to complete a review of Belong Atherton. The team will be pleased to hear about your experience and work very hard to ensure the village is a happy place for residents. We are particularly delighted that your dad has settled in quickly and enjoying the facilities and that you find everyone polite and caring. Thank you for choosing Belong Atherton.
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Review from Suzanne C (Wife of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to belong in March this year and I am overwhelmed at the level of care and support shown both to myself and my husband.
The atmosphere in the household is evident as soon as you enter. Staff are welcoming, friendly and always on hand to answer any query and always with a smile.
After
a rather gruelling night in A&E with my husband, we returned to Belong in the early hours of the morning and were greeted with a smile and a cup of tea, wonderful, can't praise the staff enough.
Nothing is too much trouble and the awareness of staff is commendable.
I am so grateful that my husband is receiving such excellent care and the peace of mind this gives me is incalculable. Thank you.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you so much for taking the time to post this incredibly moving feedback. It is a privilege to support you and your husband and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village and household teams to read your comments and I will ensure they are shared with everyone. Thanks again.
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Review from Allison J (Daughter of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day, my mum has been very well looked after. Nothing is too much trouble for the staff and the management has been very sensitive to her needs and requirements. The big bonus for us, as a family, is the bistro where we can meet in a relaxed environment. My mother has had the privilege
of going to the gym and as a result, she has gained movement. This is down to the dedication of the personal trainer.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you for your positive feedback on the support provided at Belong Atherton. We do our best to understand every customer and it is a pleasure to have your mum. We are particularly delighted that you are extremely happy with the support provided by the whole team and that you enjoy the bistro where you can meet as a family. It's also wonderful that your mother has gained movement with the help of our exercise specialist. Thank you for choosing Belong Atherton.
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Review from Sue R (Power of Attorney of Resident) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been more than happy with the care our friend has received ever since we move him to Belong Atherton from his previous care home. Belong has certainly been a step up with his level of care. The management, receptionists and staff are all to be congratulated. His room and all the facilities on
offer are excellent. We feel that some things could still be improved but overall Belong is in my opinion a wonderful place to spend your later years.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you for leaving such a kind review of Belong Atherton. We are so happy to hear that your friend is enjoying their time here, we aim to make their time with us as comfortable as possible. Thank you for choosing Belong Atherton.
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Review from Kevin R (Power of Attorney of Resident) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since we brought my friend to Belong Atherton we have been impressed, his room is so much better than his previous care home and all the facilities including the Bistro are superb. We have nothing but praise for the management team including reception, everyone is so helpful and we can thank them
enough. The staff are brilliant at looking after vulnerable people and are appreciated by friends and family. We find the monthly fees quite high but wouldn't want our friend to live anywhere else other than Belong. He gets the best care possible.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you for your positive feedback on the support provided at Belong Atherton. We do our best to understand every customer and it is a pleasure to have your friend living with us. Thank you for choosing Belong Atherton.
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Review from Lisa B (Daughter of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, always going the extra mile. Supportive to family. Fantastic environment and atmosphere and always made to feel welcome.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you very much for taking the time to provide us with this feedback. We aim to maintain high standards at Belong Atherton; we are so delighted to hear this has been your experience. Thank you for choosing Belong.
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Review from Jacqueline S (Sister of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been in Belong since December 2019. During the pandemic, my sister was well cared for and Belong really accommodated relatives where they could with the law. My sister has never got COVID.
Tyldesley House, where my sister resides, are a caring, competent team. They treat my sister with
dignity, respect and love. They also go over and above what they need to do. Family and friends who visit are greeted in a warm and friendly way and express surprise how the staff are. Thank you so much.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you very much for taking the time to provide us with this feedback. We aim to maintain high standards at Belong Atherton; we are so delighted to hear this has been your experience. Thank you for choosing Belong.
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Review from R C (Son of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum goes to daycare service twice a week. Staff very supportive and encouraging. All respond to her and her needs.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you so much for this lovely review! It will mean a great deal to our village and experience day teams to read your comments especially that you find our team supportive and encouraging. I will ensure your feedback is shared with everyone. Thanks again.
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Review from Stephen C (Son of Resident) published on 12 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother transferred to Belong in October from a care home where her needs were not being met. The difference in the standard of care between Belong and the previous home is huge, with my mother requiring and now receiving the relatively intensive care her age and medical condition necessitate. I had
high hopes of Belong from personal recommendations, and those hopes have, if anything, been surpassed. The care is excellent, as is the compassion displayed by the staff at Belong.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you for taking the time to submit your review of Belong Atherton. We are so touched by your kind words and that you find the compassion and care from our team to be excellent. We will aim to keep our services to such high standards. Thank you for choosing Belong Atherton.
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Review from Elizabeth B (Daughter of Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered Belong in March 2021 following a series of falls in her own home. She lived on Ena household until her death in September. The decision of choosing a care home was difficult and made more so with the Covid restrictions, however, we need not have worried as the care my mum received
from the outset was excellent in all respects. Any care home can only be judged by the people themselves and at Belong we soon discovered a sensitive and professional management team and highly trained, compassionate carers. Belong really is a 'family', we were always made welcome whenever we visited, nothing was too much trouble, and I was supported emotionally at all stages of mum's time there. My mum was treated with the utmost kindness, dignity and respect, the level of care was above and beyond our expectations, especially at the end of her life. Thank you all so very much.
Reply from Rebecca Woodcock, General Manager at Belong AthertonPlease accept our condolences; it was a privilege to care for your mother and we are pleased to know she was happy and treated with the utmost kindness, dignity and respect during her time here. Thank you for your lovely review and we are so pleased you felt part of the 'Belong family' and made welcome whenever you visited. I will ensure your kind words are shared with the team at the village. Thank you for choosing Belong Atherton.
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Review from Suzanne W (Daughter of Resident) published on 13 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
At the age of 87, my father had his first experience of respite care in order to support our 85-year-old mother, who has been his primary carer for several years. As a family, we were very hesitant, but the week proved to have an incredibly positive impact for both of our parents, and we will continue
to take advantage of the excellent service and humanity provided at Belong in Atherton. So much so, we have initiated home care via the team at Belong. We thank all of you for making an incredibly difficult decision so easy.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you for such lovely feedback. We are overjoyed to hear your mum and dad are happy with us and enjoying our services. I will make sure your review is passed on to the village and Belong at Home teams. Thank you for choosing Belong.
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Review from Steve T (Husband of Resident) published on 25 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was booked into Atherton for one week’s respite care in August 2021. It was her first time in respite since her stroke in January 2019. She was extremely apprehensive and tearful about going. We had previously visited for a coffee pre-covid to visit and were made very welcome. On the day we
met in the car park. The staff were extremely pleasant and welcoming. My wife thoroughly enjoyed all of the social activities. The family were kept informed of how she was doing. At the end of her stay, my wife wrote a personal letter of thanks to the staff. Overall it was a very pleasant experience and it is good to know that good respite care is available. Thank you.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you were happy with Belong Atherton.
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Review from Pauline G (Wife of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had 2-week of respite care. The staff was very welcome and willing to please. My husband settled well and would willingly stay again. Couldn't wish for a better care home and would definitely recommend it.
Reply from Rebecca Woodcock, General Manager at Belong AthertonThank you so much for this lovely review! It was a privilege to have your husband staying with us at Belong Atherton and the teams will be thrilled with this feedback that they enjoyed their time with us so much.
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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Belong Atherton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.855 for Belong Atherton is calculated as follows: ( (217 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 249 Ratings = 4.855
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belong Atherton is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (24)

Meet the Team (4)

Nicola

Nicola Johnston

Job Title: General Manager

Award-winning former lead nurse, and support manager, Nicola Johnstone, was promoted to the role of general manager in November 2023.


Starting her career in the care sector in 2003, working for the former CLS group as a domestic assistant, Nicola completed qualifications in health and social care to enable progression to care assistant, senior carer and care team leader roles. Following completion of her BSc in adult nursing at Salford University in 2008, she joined Belong’s newly-opened Atherton village as one of its first nurses; gaining promotion to lead nurse just a year later. In 2014 she also attained a degree in leadership and management with West Cheshire College, which led eventually to her taking on her new role as support manager.


As a leading example of frontline nurses in social care, in 2018, Nicola was invited to Buckingham Palace to meet Prince Charles. She has subsequently helped to guide the Belong Atherton team to achieve platinum status in the Gold Standard Framework, to go with the village’s ‘outstanding’ rating awarded by the CQC.


She is a former ‘Nurse of the Year’ winner at the Wigan and Leigh Hospice Awards, and also a recipient of the ‘End of Life Care Award’ in the Great North West Care Awards.

Gill

Gill Kelly

Job Title: Front of House Manager

Gill has worked in the care industry for the over 23 years, starting her career with CLS Care Services, as a Domestic Assistant at Golborne House. Whilst there, Gill progressed to the role of Care Assistant, and then made the move to another CLS Home, Sherwood House, as a Care Team Leader.


Gill then supported the Management Team at Belong Macclesfield for 12 months when it opened in 2007, before moving back to Sherwood House, when her career took a change of direction and she took on the role of Administrator at Belong Wigan when the village opened. Gill enjoyed this role for two years before being promoted to the Front of House Manager role at Belong Atherton, and is now a valuable member of the village management team.

Paul

Paul Woodcock

Job Title: Village Nurse Manager

Village Nurse Manager

Lesley

Lesley Bailey

Job Title: Belong at Home Area Manager

Lesley has an extensive career history in social care which began in a residential home in Salford, and later as a care assistant for social services for 9 years, before leaving to live in Holland and later Portugal.


On returning to England in 2004, Lesley returned to social care, working at Cornwall Care as a community carer, before progressing within the company and becoming an area manager for two areas of domiciliary care in the area of St Ives and in Falmouth.


Lesley returned back to Manchester, to be nearer to her parents in 2008, and managed a small residential home for people with mental illness before joining Belong, as the Registered Manager for the Belong at Home service in Atherton, in April 2019.

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