Belong Crewe

Thank you all sgain

My father stayed for 2.5 weeks respite.

I had major anxieties about dad having respite care because of a previous terrible experience in a different home 18 months previously. However I should not have worried at all.

The care that dad received at Belong was exemplary. All the staff are incredibly caring, attentive to all details, took careful notes and really listened to dad's care needs, the things that really matter to him personally, and carried them to the letter.

The whole feeling of Belong, Crewe is one of being a family and homeliness. Nothing is too much trouble, and his transition to their care was seamless. Dad really enjoyed all the fuss and attention he received from the staff, and they seemed to really love him being there too. He absolutely thrived in their care. It is also a wonderful place for visitors too, with the lovely cafe downstairs and nice options to spend time with your loved ones.

I cannot rate Belong Crewe highly enough

My husband is very well cared for, i enjoy the village enviroment It has given me a new life also Making friends. My family aways comment how nice it is also on their visits

After a long stay in hospital, Mum went into respite care at Belong. As a family we have found the care to be outstanding. The staff made Mum feel safe, cared for and treated her with the utmost respect and dignity throughout her stay. We are so grateful for the kindness, compassion, and professionalism shown by everyone. Thank you for making Such a difficult time much easier for mum and our family.

Have been very happy with the home, the staff are lovely, very friendly and helpful. The only thing I can fault is the laundry, but a small price to pay!

Very pleased with services of the home. Great staff & very welcoming environment!

He loved going and the staff brought a sense of joy to his day. In both environments, I as his wife, was equally supported by the staff in the challenges of caring for someone with dementia.

As a family we have also needed the support of senior Belong staff when dealing with social services. The staff at Belong have been incredibly helpful with this.

Thank you Belong Crewe from Dawn and myself to all concerned and keep up your empathy and compassion and don't alter how you look after our valued relations. Your work and kindness helps us relax somewhat to know you have it under control.

Thank you all so much.

The most important thing however is that Mum is treated with kindness & receives attentive care. For that we're truly grateful.

What a wonderful warm and professional welcome my Mum has received. We know that she will settle well and be lovingly cared for.

I cannot praise the staff at Belong Crewe highly enough.

The most caring, understanding and hard working staff. My husband has recently been quite poorly (on top of his dementia) two of the staff sat with him after their shifts had finish. You all know how appreciated you are. Thank you all so much.

Well cared for/plenty to do/medical support, superb at keeping fit in the fitness studio and walking group. Mentally kept alert through quizzes and boardgames.

My husband moved into Belong Crewe just over 3 weeks ago. After being diagnosed with dementia 7 yrs ago we have struggled at home, especially in the last 2 yrs. It was a very difficult decision to make and we looked at a lot of care homes. I am so relieved that we chose Belong Crewe and they were able to take him. It is a fantastic place and the carers are all amazing. The household concept makes a big difference in it feeling more like a home environment. The ethos of belong and how they understand dementia is fantastic and exactly what we were looking for. It is a very welcoming place and I also feel very comfortable when visiting him. I would 100% recommend Belong.

My husband has just moved into Belong Crewe. The staff are really friendly, lovely place with things going on all the time. Very clean. Very supportive. So far so good.

The staff are amazing - very caring, nothing is too much trouble. They are extremely patient, even when short staffed at times, and have some challenging residents. My aunt has dietary needs and they persevere even when she refuses drinks and food. The home provides activities most days and sends out a monthly calendar of upcoming events. These include multigenerational sessions which my aunt greatly enjoyed having been a primary teacher. This was one of the reasons for choosing this home and its CQC rating. As a family we are very pleased with the care she receives at Belong.

My mum has now been at Belong, Brookhouse Drive, Crewe for 12 months and I am extremely pleased that we chose this care home. The permanent staff have provided quality personal care and made sure mum is supported both physically and emotionally. This week on getting back from an A&E visit at 4.30am a member of staff was waiting with a wheelchair and two of them helped her get settled and into bed with good humour and care. The food is also very good. I also appreciate the detailed notes uploaded throughout the day to the relative gateway website which keeps me well updated. All much appreciated.

As time passes and the resident's needs increase, so does the monitoring and care both day and night. I'm so glad I chose Belong Village. I would recommend it unreservedly to anyone who needs somewhere safe and welcoming for a family member.