Search...

Belong Crewe

Brookhouse Drive, Crewe, Cheshire CW2 6NA
Belong Crewe Logo
Jobs
Belong Crewe logo
Belong Crewe, Crewe
Belong Crewe, Crewe
Belong Crewe, Crewe

Belong Crewe is rated ‘outstanding’ by the Care Quality Commission (July 2023), and brings the very latest in care and facilities for older people into the heart of Crewe.

Belong households represent a radically different alternative to conventional care homes. Belong Crewe operate with a higher-than-average staffing ratio and a maximum of 12 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents....  

Care Provided by Belong Crewe

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,770 - £1,919£1,870 - £2,020
Residential Dementia Care£1,769 - £1,920£1,870 - £2,019
Nursing Care£1,770 - £1,919£1,870 - £2,020
Nursing Dementia Care£1,770 - £1,920£1,870 - £2,020

See key facts and pricing information on our website.

Contact Belong Crewe to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Caroline Anthony(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2010
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Visiting

  • Situated in the same town as Bentley Motors’ headquarters and a short walk from Crewe railway station, Belong Crewe enjoys a central location in Cheshire’s iconic railway town and was opened in 2009 by railway enthusiast and pop maestro, Pete Waterman. This heritage is reflected in the naming convention of their village households, inspired by famous passenger trains, including Britannia, Coronation and Royal Scot.

Parking

  • On-site parking is available.

Belong Crewe Reviews (127)

Submit a Review
9.9

Belong Crewe has a Review Score of 9.9 (9.864) out of 10, based on 34 reviews in the last 2 years. Over all time Belong Crewe has 127 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Belong Crewe
Loading...
Showing 127 reviews matching selected criteria
Review from S G (Wife of Resident) published on 10 August 2017 Submitted via Postal Card
Overall Experience

I have been very happy with the way in which my husband was welcomed and settled into the household. He quickly became less stressed than he has been at home, finding the environment less puzzling and the constant presence of staff comforting. Any difficulties or issues have been dealt with in a professional and timely fashion. The care model is good, care staff are kind and professional. My only reservation is that I believe management could support them better so that morale is maintained and good staff stay.

Reply from Tracy Brookes, Marketing Supervisor at Belong Crewe

Thank you for taking the time to provide us with your feedback. We are delighted to hear that your husband has settled and want to thank you for choosing Belong Crewe. We are delighted to hear that your husband's experience at Belong has been so positive and trust that it will continue to be so. We...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R P (Resident / Service User) published on 3 August 2017 Submitted via Postal Card
Overall Experience

I really enjoy living here at Belong. I enjoy taking part in the activities available.

Reply from Tracy Brookes, Marketing Supervisor at Belong Crewe

Thank you for taking the time to submit your review of Belong Crewe. We are delighted to hear that you enjoy living at the village and taking part in the activities. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Irene E (Resident / Service User) published on 11 July 2017 Submitted via Postal Card
Overall Experience

My temporary stay in Belong Crewe, the nursing and care home, was to determine whether I could manage on my own there, with the difficulties I had been experiencing in my own home, not only "old age" but ongoing "ill health". I was panic stricken and deeply worried that I had to take my son's advice that I needed help at 96 years of age as I was not likely to improve very much. Happily, during the past six weeks, my stay with the staff at Belong has been very good indeed and I hope to continue. I have been made so welcome, with life enjoyable again, due to their caring and devotion and I have been so comfortable in this beautiful home.

Reply from Tracy Brookes, Marketing Supervisor at Belong Crewe

Thank you for taking the time to submit this incredibly moving feedback. It was a privilege to have you stay with us and we are delighted that we were able to make you feel welcome and comfortable here. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lindsey H (Daughter of Resident) published on 10 November 2016 Submitted via Postal Card
Overall Experience

My father moved to Belong Crewe in August this year after a stay in hospital. I am really pleased at how well he has settled in. This is due to the lovely staff who made him feel very welcome. It is a very happy place and nothing is too much trouble for the staff. I feel reassured that dad is being supported 24/7 and all his needs are being met. It gives me great pleasure when I visit him to see him so happy and contented.

Reply from Becki Prince, Customer Support and Marketing Administrator at Belong Crewe

Thank you for your positive feedback on the support provided at Belong Crewe. We do our best to understand every customer and it is a pleasure to have your father living with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C G (Son of Resident) published on 10 June 2016 Submitted via Website
Overall Experience
Belong (Crewe) has turned out to be just the right place to cater for my 92 year old mothers needs.
It is a large financial commitment but this relates to the care and attention which is given to residents - a very human place to be living!

Dementia is not easy to live with, or for the person involved, but to have a happy and contented mother is a blessing at her stage of life!

Reply from Becki Prince, Customer Support and Marketing Administrator at Belong Crewe

Thank you for taking the time to submit a review of Belong Crewe. We are pleased to hear that you are happy with the service provided.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil (Son of Resident) published on 10 June 2016 Submitted via Website
Overall Experience

It is a very friendly and enjoyable place. Despite the constant attention required by many patients it is always delivered with a smile. The place is kept clean and maintenance is generally kept up with. The staff are generally quite young but experienced and deliver a service that is well above their years at times.

Reply from Becki Prince, Customer Support and Marketing Administator at Belong Crewe

Thank you for taking the time to leave a review for Belong Crewe. We are pleased to hear that you are happy with the service provided.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian H (Niece of Resident) published on 13 October 2015 Submitted via Postal Card
Overall Experience

I could not have asked for better care for my auntie in the three and a half years she was in Belong. I also want to thank all the staff for what they did for her during her final weeks before she died. I would recommend Belong to anybody as I could not have found a better place for her. Again many thanks to everybody.

Reply from Tracy, Marketing Supervisor at Belong Crewe

Thank you for taking the time to submit your review of Belong. We are very pleased to hear that you were happy with the service you received.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 November 2017
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (0)

News
  • 29 Jul 2026

    Belong at Home, the dementia specialist home care service from Belong Villages, has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home...

  • 21 Jul 2026

    Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...

  • 20 Jul 2026

    Colleagues across Belong villages are celebrating recognition at the prestigious Palliative and End of Life Care Awards 2026. Organised by Care Talk magazine, the awards recognise the individuals and teams...

Upcoming Events

There are no upcoming events for Belong Crewe.

Awards / Recognitions (19)

  • 30 Jan 2026Recipient: Belong Ltd
  • 30 Jun 2022Recipient: Belong Ltd
  • 17 Aug 2021Recipient: Belong Ltd

Meet the Team (6)

Caroline Anthony
Caroline AnthonyJob Title:General Manager

Caroline Anthony was appointed as General Manager at Belong Crewe in April 2024, following her five-year tenure in the role of Support Manager, where she consistently demonstrated her leadership skills with compassion and dedication.

Amongst the country’s first graduates for the NVQ in health and social care when originally launched, Caroline’s career took off when she secured her first care job in a local nursing home. Following a brief break, she returned to work, this time for the council, providing domiciliary care in the community.

It was after joining Belong in 2016 as a senior support worker that Caroline began to develop her leadership skills, progressing to Lead Senior Support Worker and then earning her promotion to Support Manager.

As General Manager, Caroline has overall responsibility for all who work and live at Belong Crewe, whether in 24-hour care households or independent living apartments.

She operates an open-door policy and always welcomes feedback from customers and members of the wider village community as we work together to enhance wellbeing and outcomes for all in our care.

Dean Pepper
Dean PepperJob Title:Support Manager

Dean joined Belong Crewe soon after it opened in 2011, quickly proving himself a compassionate, dedicated and highly regarded team member. He worked as a Support Worker for 12 years, providing outstanding support to residents while completing both his Level 2 and Level 3 qualifications in Adult Social Care. Promotions to Senior Support Worker, then Team Leader, followed, and it was during his tenure in the latter role that Dean deservedly won the fiercely contested Belong Champion Award for Leader of the Year.

He continued to demonstrate his dependability as he took on increasing levels of responsibility following the appointment of Caroline Anthony as General Manager. He was appointed to the Village Management Team as Assistant Support Manager in 2023, before being promoted to the Support Manager role the following year. He is currently working towards his Level 5 Diploma in Adult Social Care.

Jane Hughes
Jane HughesJob Title:Acting Support Manager

Jane Hughes was promoted from her role as Acting Support Manager from Village Nurse Manager in April 2024.

Joy Cassidy
Joy CassidyJob Title:Front of House Manager

Joy brings a wealth of experience to the role of Front of House Manager, having previously worked in retirement living for the past eight years. Joy started her career as a receptionist and progressed to being responsible for five schemes across Cheshire; involved in all aspects of administration, customer finances and facilities management.

Jessica Butler
Jessica ButlerJob Title:Experience Coordinator

Nurturing home-grown talent, Belong Crewe promoted Jessica Butler to the post of Experience coordinator in June 2021.

Jessica will work with the wider village team to ensure the provision of meaningful occupation for residents of both its 24-hour care households and independent living apartments, as well as managing the Experience Day programme for customers of Belong’s specialist day care service.

Joining the team as a bistro assistant at Belong Crewe when the village first opened in 2010, Jessica has progressed with the organisation, as it quickly became apparent that her skills in connecting to customers would be highly beneficial in a care capacity.

Belong supported her learning and development to make the transition to becoming a support worker, and Jessica worked under the guidance of Belong’s Dementia Trainer as she took her Level 3 qualification. Jessica soon flourished, showing the perfect balance of empathy and positivity to bring joy and purpose to Belong’s residents and she progressed to a senior support worker.

Inspired by the value added by the Experience Day Team, Jessica later moved across to a role in this service. Already knowing the residents and their needs well, she understood how to create meaningful activities that engaged the customers on a daily basis.

Jane Gabbert
Jane GabbertJob Title:Belong at Home Area Manager

Jane joined the Belong at Home team in 2018 and has made improvements to the service during that time.

Having progressed within the organisation, from the role of Community Support Worker to Senior Community Support Worker, before being appointed to the role of Area Manager in January 2020; Jane brings a wealth of experience and expertise to the role. Jane has previously worked in marketing and has experience in leading teams and performance management. Jane has worked and lived in both South Africa and America and returned to the UK in 2015 after living most of her life abroad.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belong Crewe to verify any information. View our terms and conditions. Belong Crewe has an Enhanced Service -more info.