Belong Crewe

Caroline Anthony was appointed as General Manager at Belong Crewe in April 2024, following her five-year tenure in the role of Support Manager where she consistently demonstrated her leadership skills with compassion and dedication.

Amongst the country’s first graduates for the NVQ in health and social care when originally launched, Caroline’s career took off when she secured her first care job in a local nursing home. Following a brief break she returned to work, this time for the council, providing domiciliary care in the community.

It was after joining Belong in 2016 as a senior support worker that Caroline began to develop her leadership skills, progressing to Lead Senior Support Worker and then earning her promotion to Support Manager.

As General Manager, Caroline has overall responsibility for all who work and live at Belong Crewe, whether in 24-hour care households or independent living apartments.

She operates an open-door policy and always welcomes feedback from customers and members of the wider village community as we work together to enhance wellbeing and outcomes for all in our care.

Jane Hughes was promoted from her role as Acting Support Manager from Village Nurse Manager in April 2024.

Joy brings a wealth of experience to the role of Front of House Manager, having previously worked in retirement living for the past eight years. Joy started her career as a receptionist and progressed to being responsible for five schemes across Cheshire; involved in all aspects of administration, customer finances and facilities management.

Nurturing home-grown talent, Belong Crewe promoted Jessica Butler to the post of Experience coordinator in June 2021.

Jessica will work with the wider village team to ensure the provision of meaningful occupation for residents of both its 24-hour care households and independent living apartments, as well as managing the Experience Day programme for customers of Belong’s specialist day care service.

Joining the team as a bistro assistant at Belong Crewe when the village first opened in 2010, Jessica has progressed with the organisation, as it quickly became apparent that her skills in connecting to customers would be highly beneficial in a care capacity.

Belong supported her learning and development to make the transition to becoming a support worker, and Jessica worked under the guidance of Belong’s Dementia Trainer as she took her Level 3 qualification. Jessica soon flourished, showing the perfect balance of empathy and positivity to bring joy and purpose to Belong’s residents and she progressed to a senior support worker.

Inspired by the value added by the Experience Day Team, Jessica later moved across to a role in this service. Already knowing the residents and their needs well, she understood how to create meaningful activities that engaged the customers on a daily basis.

Jane joined the Belong at Home team in 2018 and has made improvements to the service during that time.

Having progressed within the organisation, from the role of Community Support Worker to Senior Community Support Worker, before being appointed to the role of Area Manager in January 2020; Jane brings a wealth of experience and expertise to the role. Jane has previously worked in marketing and has experience in leading teams and performance management. Jane has worked and lived in both South Africa and America and returned to the UK in 2015 after living most of her life abroad.