Belong Crewe

Exceptional staff, warm, caring and very friendly. Variety of activities. One to one session. The lunch menu is always varied and enjoyable.

Resident treated individually according to their needs. The staff are friendly, caring and give residents a feeling of security.

As an essential visitor, I have been well briefed and given every opportunity to visit whenever circumstances permitted. This care home has worked miracles. Congratulations.

I would like to thank all the staff at Belong Crewe for the excellent job they do, not just in providing care but in activities and enabling people to have a life. They went the extra mile in facilitating my father to be part of his granddaughter's wedding even though he couldn't physically be there. Not only did they arrange for him to watch the live stream but made sure he had company, nibbles and a drink. The following day they enabled our family, dressed in our wedding finery (including a wedding dress), to meet in the garden so he could give the bride and groom his blessing in person. Providing care and enabling someone to be the person they are is not easy, especially when there are several people all needing help. Those involved in dad's care, management, catering staff, activity staff, carers and all the team, do an amazing job and, as a family, we cannot thank you enough. It is especially comforting when we are not able to visit as we would wish that he has such loving care.

The atmosphere in the building is always very welcoming and upbeat. There is no way I would rather have mum anywhere else. Thank you.

My husband has been a resident at Belong Crewe since last October because of advanced dementia. In April he had a stroke. I knew of Belong Crewe because prior to the pandemic and lockdowns he was an experience day member for 3 days each week. I saw then what lovely caring people all of the staff at Belong were. The carers are gentle, loving and happy to be doing a very difficult job. They extend the same care to me. You don't have an option for nursing but since my husband had a stroke, the Belong nurses have provided gentle, efficient and knowledgeable care for him. They always keep me informed. This is especially important in these days of GP's working remotely.

My auntie has been here for 5 years and has been very happy and well cared for. The staff are excellent.

Excellent staff and nothing is too much trouble. No one could be more helpful or friendly. My wife is as happy as can be in the separated circumstances, also the trouble taken to allow our weekly visits which are very much appreciated.

My dad joined Belong Crewe in September 2020, very difficult time. The staff have been excellent! Very difficult for us as a family with Covid, therefore, not being able to visit. We ring daily and there is always a reassuring voice at the end of the phone. They give us updates on Dad's day to day life in his new home and support us, his family. No matter how busy, they are helpful - thank you!

The most amazing place with fantastic caring staff who can't do enough for the residents. Has to be one of the best dementia households in the UK. My father is very content and the great activities they provide to stimulate the customers is brilliant. First Class.

I have very little knowledge of care homes, however, I have discovered this home and its staff including management to be truly efficient and my uncle who is staying here speaks very well of the care he receives. He has never moaned about any of the staff or facilities here.

The family are very happy for Mum to be living in Belong Crewe. The staff are very caring and patient. My mum is stimulated in many ways but is always allowed time to herself. Very pleased with the overall care given.

Excellent care and service provided with care.

My mother has been a resident at Belong for two and a half years. Throughout that time she has been cared for in a beautifully designed environment and looked after by the exceptionally caring staff, all of whom have allowed her to keep her dignity and some independence. I would recommend this care village to anyone.

My mum has been in Belong since May 2018, and I have always been happy with the care she has received. I have only ever seen the residents treated with respect and dignity by the staff and they are consistently patient even with the most difficult residents. Following a severe stroke in December 2019, after two weeks in the hospital, Mum returned to Belong, and I have been so impressed with how the staff have accommodated her increased care needs. In fact, as a result of their care, she has improved beyond expectations and she is happy and content. I have only praise for the care team in Britannia household.

Excellent move in experience.

I am so impressed with all aspects of Belong Crewe. My mum started on experience days and we all fell in love with the staff and the place. Mum is so happy and settled, which unfortunately she's not been in a good while. I would happily recommend this to everyone.

Very adequate, pleasant, friendly and caring. Would like to have a few more activities.

Mum is loving her time in Belong and thriving by being here. It has given us peace of mind knowing she is so settled. Staff are very kind and friendly.

Myself, my daughter and our family feel like part of the Belong family and we couldn't be happier with the service Dad receives.