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Belong households represent a radically different alternative to conventional care homes. They operate with a higher-than-average staffing ratio and a maximum of 11 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents. Their specially trained support and nursing staff are...
Belong Wigan, the town’s hugely popular village in Millers Lane, offers outstanding facilities and support and a vibrant programme of community events.
Belong households represent a radically different alternative to conventional care homes. They operate with a higher-than-average staffing ratio and a maximum of 11 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents. Their specially trained support and nursing staff are available around the clock to support individuals with dementia and those residents who require clinical care.
Belong Wigan offers 54 self-contained apartments for independent living in Jasmine and Honeysuckle Court and six supported ‘households’ with modern en-suite bedrooms and open plan lounge and kitchen areas. Its village centre facilities include a licensed bistro, hair salon, library and exercise studio. Their village is a stunning example of how advanced design and very high standards of care can provide a new quality of life for older people.
Their modern, self-contained one and two bedroom apartments are available to either purchase or rent. The Belong ‘Buy Back’ scheme also guarantees that they’ll repurchase your apartment for the same price that you originally paid, providing total peace of mind for apartment owners.
To find out more, why not visit and see for yourself. Call to arrange a personal tour, or to request a brochure.
Care Provided by Belong Wigan
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Accreditations
- Gold Standards Framework (GSF)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Belong Wigan to confirm what's included and get a personalised quote:
See key facts and pricing information on our website.
The price(s) shown are provided by the care home. Contact Belong Wigan for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Belong Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Gill Menguy (General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Visiting
- Belong Wigan is located in Platt Bridge, 3 miles out of Wigan town centre, making it easy to access the town’s cultural, leisure and retail opportunities, as well as nearby country parks.
Parking
- On-site parking is available.
Belong Wigan Reviews (150)
Belong Wigan has a Review Score of 9.9 (9.892) out of 10, based on 28 reviews in the last 2 years.
Over all time Belong Wigan has 150 reviews.
Lizzie and all the wonderful team at Cedar House have treated my dad, Keith, with such dignity, respect and love during his final days.
The care, kindness and compassion they have shown Keith, and our whole family, has meant more than words can truly express. They have made an incredibly...
Lizzie and all the wonderful team at Cedar House have treated my dad, Keith, with such dignity, respect and love during his final days.
The care, kindness and compassion they have shown Keith, and our whole family, has meant more than words can truly express. They have made an incredibly difficult and heartbreaking time a little easier by ensuring Dad was comfortable, cared for and surrounded by warmth and kindness.
Knowing that Dad was in such caring hands gave us comfort when we needed it most. Every member of the team has shown genuine compassion and treated Dad not just as a resident, but as a person who mattered.
Thank you, Lizzie, and everyone at Cedar House, for everything you have done for Keith and for our family. We will always be grateful for the dignity, respect and love you gave him in his final days.
With heartfelt thanks,Keith's family xxxxx
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your dad and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Cedar House team to read your comments and I will ensure they are shared with everyone. Thanks again.
We as a family are now happy that when the time comes, my Nan will be made to feel right at home.
We as a family are now happy that when the time comes, my Nan will be made to feel right at home.
Thank you very much for taking the time to provide this great feedback, which is valued by all the team. We are delighted to hear that your Nan's experience at Belong Wigan has been so positive and that she felt so at home with us. It was a pleasure to have her stay with us.
After a short stay in hospital in April 2026 Mum needed to be placed into Palliative Care. Mum already lived at Belong and, luckily for us as a family, a room became available on one of the households. The end of life care that mum received was truly amazing. We were able to be by her side as...
After a short stay in hospital in April 2026 Mum needed to be placed into Palliative Care. Mum already lived at Belong and, luckily for us as a family, a room became available on one of the households. The end of life care that mum received was truly amazing. We were able to be by her side as much as possible with very little restrictions. I personally was there at the very end of mum's life, with my daughter, holding her hand. I witnessed the staff treat mum with such dignity and respect until the very end of her life and also cared for her after her death. I feel humbled and very privileged to have had the experience and it is one that I will never forget. Every single staff member at Belong Wigan, from the very beginning to the very end, you were all truly amazing - thank you to every single one of you. Her family really cannot thank you enough for the love care & support shown to mum from the moment she started living there independently in 2023 until her final breath.
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your Mum and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village team to read your comments and I will ensure they are shared with everyone. Thanks again.
Taken very good care of John for the time he has been here, very polite and helpful, has being up to date with telephone calls, whenever he has had problems
Taken very good care of John for the time he has been here, very polite and helpful, has being up to date with telephone calls, whenever he has had problems
Thank you very much for taking the time to provide this kind feedback, which is valued by all the team. We are delighted to hear that you are pleased with your husbands care and the communication you have received has been helpful and timely.
My Mum Has lived at Belong village Wigan Beech House for 7 years.Mum was 100 years old yesterday and suffers greatly from dementia.The overall care mum receives from the staff including management nursing and support staff not to mention the bistro staff down to the maintenance man is fantastic...
Mums party yesterday for her 100th could not have been better for her, other service users, family and staff.Staff even gave there own time to make mums birthday special. A very BIG THANKYOU to you all.Gill Daughter of resident.
Thank you for taking the time to submit your review of Belong Wigan. We are so touched by your incredibly kind words, and it is a privilege to have your Mum as a part of our Belong family for so long. It was very special for us all to have shared and celebrated her birthday and I will thank the team on your behalf, as it will mean a great deal to them.
Food excellent
Rooms very clean.
I can't find anything to complain about.
Food excellent
Rooms very clean.
I can't find anything to complain about.
Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our village teams will be delighted to hear your great feedback and I will share it with them all.
Looked after quite good.
Looked after quite good.
Thank you so much for your positive feedback on the support provided by our team. We are pleased to hear that you are happy with us here at Belong Wigan.
The Belong village is welcoming and friendly and really feels like a community
The Belong village is welcoming and friendly and really feels like a community
Thank you very much for taking the time to provide this fantastic feedback. It means a great deal to the team here and we are so pleased to hear that your Mum is so happy at Belong Wigan and you feel so welcome on your visits.
My mother was a resident on Laurel House from March 2026 till her death in August 2026. The level of care she received from all the staff was quite frankly exceptional. Nothing was ever too much trouble for them and we were made to feel so welcome when we visited. As her condition deteriorated...
My mother was a resident on Laurel House from March 2026 till her death in August 2026. The level of care she received from all the staff was quite frankly exceptional. Nothing was ever too much trouble for them and we were made to feel so welcome when we visited. As her condition deteriorated and she required nursing care this was delivered seemlessly and with total respect and professionalism. Myself and my family will be forever grateful to everyone on Laurel House for all care and kindness during those difficult few months.
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your Mother and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Laurel House team to read your comments and I will ensure they are shared with everyone. Thanks again.
We think this is the ideal place for our sister in law. It caters to her every need with care and compassion. Activities are excellent and trips out and about.
We think this is the ideal place for our sister in law. It caters to her every need with care and compassion. Activities are excellent and trips out and about.
Thank you so much for your lovely feedback. We're delighted to hear that your sister-in-law is happy with us and enjoying the services we provide. I'll make sure your kind comments are shared with the village team.
My mum has lived at Belong Wigan for the past 4 years, initially in the independent living apartments and latterly in the care side. I honestly cannot praise them enough. The apartments are lovely and she really benefitted from the range of activities available to residents. The Belong at Home care...
My mum has lived at Belong Wigan for the past 4 years, initially in the independent living apartments and latterly in the care side. I honestly cannot praise them enough. The apartments are lovely and she really benefitted from the range of activities available to residents. The Belong at Home care team were amazing and helped mum to stay independent for as long as possible.
When mum moved to the care side due to deteriorating health it was a very easy transition as she was surrounded by familiar faces which was very reassuring for her and the family. The staff in the household were wonderful and very caring to mum and to our family especially when mum was end of life. Mum made some lovely friends and had a lovely last few years of life here.
Thank you for taking the time to submit your review of Belong Wigan. We are so touched by your kind words, and it's lovely to have your mum as a valued member of our Belong family. I will share your feedback with all of the team.
My husband did a farewell...
My husband did a farewell pass at the home on his final travel to the cemetery and we were greeted by residents, friends and staff to say their goodbyes to Bill. Thank you for such a lovely farewell, it was emotional and pleasing to see the love they had for him.
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support Bill and we are so grateful to know that our teams made his time with us so special and positive. It will mean a great deal to them all to read your comments and I will ensure they are shared with everyone. Thank you again.
My friend has found Belong to be a very caring, compassionate and extremely welcoming place. The day she arrive at Belong she wasn't in a good emotional place due to circumstances at home. Within a few weeks she became much more relaxed and calm and was no longer frightened. All of the staff are...
Five stars all the way!
Thank you so much for this lovely review! It is a privilege to have your friend staying with us at Belong Wigan and we are delighted to hear what a great difference our care is making. The teams will be thrilled with this feedback.
My wife was diagnosed with Alzheimers and she has the additional issue of being blind it seemed to us she had given up on life until we brought her to Belong. The difference has been nothing short of miraculous. Belong has given my wife her life back and she loves coming in it has also given me my...
My wife was diagnosed with Alzheimers and she has the additional issue of being blind it seemed to us she had given up on life until we brought her to Belong. The difference has been nothing short of miraculous. Belong has given my wife her life back and she loves coming in it has also given me my wife back and I thank you as do my daughters
Thank you very much for taking the time to share this wonderful feedback with us. We are delighted to hear that your wife's experience at Belong Wigan has been so positive, and trust that it will continue to be so. Your kind comments will mean a great deal to our village team and I will ensure they are shared with everyone involved.
My husband had a weeks respite here and I can't praise enough.From the pristine cleanliness to the warm welcome and professionalism of such a great team. My husband has a terminal complex condition but the staff took this in there stride and showed him respect,compassion and dignity.They made all...
My husband had a weeks respite here and I can't praise enough.From the pristine cleanliness to the warm welcome and professionalism of such a great team. My husband has a terminal complex condition but the staff took this in there stride and showed him respect,compassion and dignity.They made all my family feel welcome and comfortable. We couldn't have asked for better care givers. They were all wonderful. Thankyou.
Thank you so much for taking the time to post this feedback. We are committed to providing the highest standards of care and support at Belong Wigan, so it is wonderful to hear that this has been reflected in your experience. Your kind words will mean a great deal to our team.
Our Mum recently passed away after almost 9 years as a resident of Belong Wigan. She has always been treated with such wonderful care and compassion by all the staff, through all the stages of dementia. We cannot praise everyone at Belong highly enough they are amazing not only extremely...
The staff and management have been so supportive to us as a family over the years , never more so than during Mums final few days, We will never forget their kindness it meant so much to us.
I recommend Belong to anyone looking for a care home for a family member, they are the best of the best. Thank you again for everything.
Thank you so much for taking the time to share such heartfelt feedback. It was a privilege to care for your mum and we are grateful that we could support both her and your family during this time. Your kind words mean a great deal to us and to the team who cared for her. I will make sure your...
Thank you so much for taking the time to share such heartfelt feedback. It was a privilege to care for your mum and we are grateful that we could support both her and your family during this time. Your kind words mean a great deal to us and to the team who cared for her. I will make sure your comments are shared with everyone involved. Thank you again, and please accept our warmest thoughts and condolences.
What a lovely care home this is my sister in law likes it very much and has settled very well, always plenty things going on lots for them to do ,the staff are amazing go above and beyond to make the residents feel at home everyone is so happy and smiling, lovely meals in the bistro and lovely...
What a lovely care home this is my sister in law likes it very much and has settled very well, always plenty things going on lots for them to do ,the staff are amazing go above and beyond to make the residents feel at home everyone is so happy and smiling, lovely meals in the bistro and lovely staff, really lovely place would recommend to anyone looking for a care home definitely a 5 star home thankyou to all the staff fir taking care of my sister in law your all amazing
Thank you for submitting such a kind review. We are delighted to hear your experience with Belong is so reassuring and that your sister-in-law is settled and receiving such high quality care. Thanks again for choosing Belong Wigan; I will ensure that this meaningful feedback is shared with the entire team.
Lovely care home. Very clean with good facilities. Lots of activities both in-house and out in the wider community in which residents are encouraged participate. All the staff are friendly and caring.
Lovely care home. Very clean with good facilities. Lots of activities both in-house and out in the wider community in which residents are encouraged participate. All the staff are friendly and caring.
Thank you so much for taking the time to post this wonderful feedback. We aim to maintain high standards at Belong Wigan; we are so delighted to hear this has been your experience and that we are reaching the wider community in such a positive way.
Thank you for all you do.
Thank you for all you do.
Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our village team will be delighted to hear that your dad is settled and happy.
Moving my mum to Belong was a very easy decision to make the facilities and staff make it feel like a new start for my mum, and within a week I could see she looked better than she had in ages due to the round the clock care she has been receiving. The staff are truly wonderful and have encouraged...
Moving my mum to Belong was a very easy decision to make the facilities and staff make it feel like a new start for my mum, and within a week I could see she looked better than she had in ages due to the round the clock care she has been receiving. The staff are truly wonderful and have encouraged her to join in the activities, gym and outings that are on offer. I have complete confidence in the care they are providing they are on the ball with medication and reviews it is a wonderful facility truly providing a 5* service.
Thank you very much for taking the time to provide this wonderful feedback. It means a great deal to the team here to know that you have such confidence in the care provided for your Mum, and we are so pleased to hear that she is happy at Belong Wigan.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 March 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 29 Jul 2026
Belong at Home, the dementia specialist home care service from Belong Villages, has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home...
- 21 Jul 2026
Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...
- 20 Jul 2026
Colleagues across Belong villages are celebrating recognition at the prestigious Palliative and End of Life Care Awards 2026. Organised by Care Talk magazine, the awards recognise the individuals and teams...
There are no upcoming events for Belong Wigan.
Awards / Recognitions (21)
- 30 Jan 2026Recipient: Belong Wigan
- 30 Jan 2026Recipient: Belong Ltd
- 31 Jan 2025Recipient: Belong Wigan
Accreditations
Meet the Team (5)

Qualifications: NVQ 5 in Management, Level 4 Registered Managers Award, C25 Coaching Certificate, D32/33 Assessor, D34 Internal Verifier, Moving &...
Qualifications: NVQ 5 in Management, Level 4 Registered Managers Award, C25 Coaching Certificate, D32/33 Assessor, D34 Internal Verifier, Moving & Handling Instructor, First Aider, Fire Safety Instructor, NCPLH (national certificate for personal license holder – sale and supply of alcohol)
Gill has led the team at Belong Wigan as General Manager since the village opened in 2009. She is highly experienced and has worked in the care profession for over 25 years, starting her career as a care assistant in a dementia unit. She progressed to the role of Care Supervisor and then to Care Manager in 2000, working at several homes within the organisation. Gill was promoted to the post of Home Manager in 2003 and moved to Sherwood House in 2006, where she moved the learning and development strategy forward to prepare the team of staff for the move to the Belong setting and working culture. She holds the Registered Managers Award, along with a number of other management and training qualifications.

Qualifications: Registered Nurse, Level 5 in Leadership and Management
Experience: Lana moved from Edinburgh in 2002 to complete a nursing degree...
Qualifications: Registered Nurse, Level 5 in Leadership and Management
Experience: Lana moved from Edinburgh in 2002 to complete a nursing degree at the University of Central Lancashire in Preston and qualified in 2005. She worked as a Registered Nurse for eleven years, as a Specialist Nurse in women’s health and oncology.
Lana's goal was to move away from acute care into a social care setting and in 2016 she began her career at Belong Wigan, as a Registered Nurse. She went on to be nominated for the Good Nurse Award at the 2017 Great British Care Awards, before progressing to the role of Lead Nurse in 2018 and in April 2019 she was appointed to the role of Support Manager. Lana has since completed a Level 5 in Leadership and Management and remains a Registered Nurse.

Tanya joined Belong in 2012 as a temporary receptionist and developed her role whilst working toward Health and Social Care qualifications 2 and 3,...
Tanya joined Belong in 2012 as a temporary receptionist and developed her role whilst working toward Health and Social Care qualifications 2 and 3, progressing to the role of Senior Support Worker and later to the role of Experience Coordinator, with responsibility for the development and implementation of a programme of activities for customers living in the village and the wider local community. In 2021, due to the retirement of the village’s long-serving front-of-house manager, Tanya made the decision to move back to the front-of-house team to lead the front-of-house, administration and caretaking teams.

Local community champion, Charlene Frodsham, from Wigan, joined the team at Belong Wigan in early 2021, taking up the post of experience coordinator...
Local community champion, Charlene Frodsham, from Wigan, joined the team at Belong Wigan in early 2021, taking up the post of experience coordinator and working alongside residents and colleagues to provide a creative programme of meaningful occupation via events, one-to-one and group activities.
Initially from a customer service background, Charlene's enthusiasm and cheerful nature prompted her to take on the role of community champion for the supermarket brand Asda. It was here that her talent shone as she organised community challenges and fundraising activities for local groups and charities, including those that provide dementia care and support for adults with learning disabilities. When donating board games to Belong, she was 'blown away' by their set-up, which far exceeded her expectations of a typical care provider. Upon learning about the vacancy of experience coordinator, Charlene was excited to apply, feeling this was an opportunity that she couldn't let pass by.
Taking a leading role in both these programmes, Charlene will be working closely with the residents and providing activities to inspire and delight them.

Qualifications: Level 5 in Leadership Management.
Sophie has worked for the organisation for over 11 years, starting her career as a support worker...
Qualifications: Level 5 in Leadership Management.
Sophie has worked for the organisation for over 11 years, starting her career as a support worker in the village households. Two years later, Sophie was appointed to the role of senior support worker and quickly progressed to the role of lead senior support worker, before joining Belong's home care team.
Sophie has completed a level 5 in leadership Management and in 2013 Sophie won the Excellence in Resident Handling Award at the Regional Care Awards and went on to the National Care Awards and won the National award. Particular outstanding features included her ability to empathise with residents in their own care planning for moving.
Frequently Asked Questions about Belong Wigan
How much does Belong Wigan cost?
The care home lists weekly fees per person between £1,700 and £1,850 for residential care (respite between £1,800 and £1,950), between £1,700 and £1,850 for residential dementia care (respite between £1,799 and £1,950), between £1,700 and £1,850 for nursing care (respite between £1,800 and £1,950) and between £1,700 and £1,849 for nursing dementia care (respite between £1,800 and £1,950). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Belong Wigan registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Belong Wigan have?
There are 67 Single Rooms.
What are the Facilities & Services at Belong Wigan?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Belong Wigan to the centre of Wigan?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belong Wigan to verify any information. View our terms and conditions. Belong Wigan has an Enhanced Service -what an Enhanced Service includes.
