






Belong Wigan, the town’s hugely popular village in Millers Lane, offers outstanding facilities and support and a vibrant programme of community events.
Belong households represent a radically different alternative to conventional care homes. They operate with a higher-than-average staffing ratio and a maximum of 11 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents. Their specially trained support and nursing staff are...
Belong Wigan, the town’s hugely popular village in Millers Lane, offers outstanding facilities and support and a vibrant programme of community events.
Belong households represent a radically different alternative to conventional care homes. They operate with a higher-than-average staffing ratio and a maximum of 11 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents. Their specially trained support and nursing staff are available around the clock to support individuals with dementia and those residents who require clinical care.
Belong Wigan offers 54 self-contained apartments for independent living in Jasmine and Honeysuckle Court and six supported ‘households’ with modern en-suite bedrooms and open plan lounge and kitchen areas. Its village centre facilities include a licensed bistro, hair salon, library and exercise studio. Their village is a stunning example of how advanced design and very high standards of care can provide a new quality of life for older people.
Their modern, self-contained one and two bedroom apartments are available to either purchase or rent. The Belong ‘Buy Back’ scheme also guarantees that they’ll repurchase your apartment for the same price that you originally paid, providing total peace of mind for apartment owners.
To find out more, why not visit and see for yourself. Call to arrange a personal tour, or to request a brochure.
Care Provided by Belong Wigan
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Accreditations
- Gold Standards Framework (GSF)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Belong Wigan to confirm what's included and get a personalised quote:
See key facts and pricing information on our website.
The price(s) shown are provided by the care home. Contact Belong Wigan for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Belong Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Gill Menguy (General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Visiting
- Belong Wigan is located in Platt Bridge, 3 miles out of Wigan town centre, making it easy to access the town’s cultural, leisure and retail opportunities, as well as nearby country parks.
Parking
- On-site parking is available.
Belong Wigan Reviews (150)
Belong Wigan has a Review Score of 9.9 (9.892) out of 10, based on 28 reviews in the last 2 years.
Over all time Belong Wigan has 150 reviews.
I cannot praise Belong at Wigan highly enough. I only wish all care could be like this!
I cannot praise Belong at Wigan highly enough. I only wish all care could be like this!
She went to this home for care and she got care - 100%
I got respite knowing that she was being looked after well.
She went to this home for care and she got care - 100%
I got respite knowing that she was being looked after well.
Thank you for taking the time to post this feedback. Our staff will be most touched to read this. It was a privilege to care for your wife and we are delighted to hear that your experience of Belong Wigan was so positive and provided some comfort and support to you also. Kind regards.
The care received has been outstanding. I wish you would set up Belong in Horwich. The family are so grateful for the considerate caring of the staff. Many thanks. Every blessing in your work.
The care received has been outstanding. I wish you would set up Belong in Horwich. The family are so grateful for the considerate caring of the staff. Many thanks. Every blessing in your work.
Thank you for taking the time to submit such a kind review. We are delighted to hear your experience with Belong has been a positive one and will share your comments with the staff team. Belong has a pipeline of villages; you can keep up to date with new locations via our website. Kind regards.
The staff are extremely caring and helpful. I have no worries about leaving mum in Belong Wigan she is happy there. The staff go out of their way to ensure the residents are happy. The rooms are clean and tidy. The laundry is excellent and the meals are good. The activities and the bistro are...
The staff are extremely caring and helpful. I have no worries about leaving mum in Belong Wigan she is happy there. The staff go out of their way to ensure the residents are happy. The rooms are clean and tidy. The laundry is excellent and the meals are good. The activities and the bistro are excellent and everyone from the bistro staff to the carers are pleasant, the level of service is excellent. I have no complaints.
All carers are very good and I am happy here.
All carers are very good and I am happy here.
Thank you for taking the time to submit your review of Belong Wigan. We are pleased to hear that you are happy with the service provided.
It's brilliant living here, all the carers are very caring. It's a perfect place to live.
It's brilliant living here, all the carers are very caring. It's a perfect place to live.
Thank you for taking the time to submit your review of Belong Wigan. We are pleased to hear that you are happy with the service provided.
My experiences since I have been here have all been fabulous - staff very kind, caring and helpful. The home care manager has been more than helpful and I couldn't thank her and her staff enough!
My experiences since I have been here have all been fabulous - staff very kind, caring and helpful. The home care manager has been more than helpful and I couldn't thank her and her staff enough!
Thank you for taking the time to submit a review of Belong Wigan. We are pleased to hear that you are happy with the service provided.
My husband and I live in an apartment in Jasmine Court in Wigan Belong. We have had 2 1/2 happy years. We use the Bistro mostly for coffee and occasional meals. It is a good place to meet up with friends and if we have a problem we can see our manager who is very helpful and obliging.
My husband and I live in an apartment in Jasmine Court in Wigan Belong. We have had 2 1/2 happy years. We use the Bistro mostly for coffee and occasional meals. It is a good place to meet up with friends and if we have a problem we can see our manager who is very helpful and obliging.
Thank you for taking the time to submit a review for Belong Wigan. We are pleased to hear that you are happy with the service provided.
At all the place I went around to look at this was the best.
At all the place I went around to look at this was the best.
Thank you for taking the time to leave a review for Belong Wigan. We are glad to hear that you are happy with the service provided.
Thanks to the manager and all of the staff especially the lead support workers and support workers who have been so outstanding in the care and support of the family and most of all my father in law whom passed a few days ago. We cannot thank the staff enough and would not want him or my family...
Thanks to the manager and all of the staff especially the lead support workers and support workers who have been so outstanding in the care and support of the family and most of all my father in law whom passed a few days ago. We cannot thank the staff enough and would not want him or my family anywhere else in their final days. You all will be in our memory forever with your kindness.
Thank you for your lovely comments. We really appreciate you taking the time to give this feedback and we are happy that we were able to offer support for you and your family during this difficult time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 March 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 29 Jul 2026
Belong at Home, the dementia specialist home care service from Belong Villages, has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home...
- 21 Jul 2026
Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...
- 20 Jul 2026
Colleagues across Belong villages are celebrating recognition at the prestigious Palliative and End of Life Care Awards 2026. Organised by Care Talk magazine, the awards recognise the individuals and teams...
There are no upcoming events for Belong Wigan.
Awards / Recognitions (21)
- 30 Jan 2026Recipient: Belong Wigan
- 30 Jan 2026Recipient: Belong Ltd
- 31 Jan 2025Recipient: Belong Wigan
Accreditations
Meet the Team (5)

Qualifications: NVQ 5 in Management, Level 4 Registered Managers Award, C25 Coaching Certificate, D32/33 Assessor, D34 Internal Verifier, Moving &...
Qualifications: NVQ 5 in Management, Level 4 Registered Managers Award, C25 Coaching Certificate, D32/33 Assessor, D34 Internal Verifier, Moving & Handling Instructor, First Aider, Fire Safety Instructor, NCPLH (national certificate for personal license holder – sale and supply of alcohol)
Gill has led the team at Belong Wigan as General Manager since the village opened in 2009. She is highly experienced and has worked in the care profession for over 25 years, starting her career as a care assistant in a dementia unit. She progressed to the role of Care Supervisor and then to Care Manager in 2000, working at several homes within the organisation. Gill was promoted to the post of Home Manager in 2003 and moved to Sherwood House in 2006, where she moved the learning and development strategy forward to prepare the team of staff for the move to the Belong setting and working culture. She holds the Registered Managers Award, along with a number of other management and training qualifications.

Qualifications: Registered Nurse, Level 5 in Leadership and Management
Experience: Lana moved from Edinburgh in 2002 to complete a nursing degree...
Qualifications: Registered Nurse, Level 5 in Leadership and Management
Experience: Lana moved from Edinburgh in 2002 to complete a nursing degree at the University of Central Lancashire in Preston and qualified in 2005. She worked as a Registered Nurse for eleven years, as a Specialist Nurse in women’s health and oncology.
Lana's goal was to move away from acute care into a social care setting and in 2016 she began her career at Belong Wigan, as a Registered Nurse. She went on to be nominated for the Good Nurse Award at the 2017 Great British Care Awards, before progressing to the role of Lead Nurse in 2018 and in April 2019 she was appointed to the role of Support Manager. Lana has since completed a Level 5 in Leadership and Management and remains a Registered Nurse.

Tanya joined Belong in 2012 as a temporary receptionist and developed her role whilst working toward Health and Social Care qualifications 2 and 3,...
Tanya joined Belong in 2012 as a temporary receptionist and developed her role whilst working toward Health and Social Care qualifications 2 and 3, progressing to the role of Senior Support Worker and later to the role of Experience Coordinator, with responsibility for the development and implementation of a programme of activities for customers living in the village and the wider local community. In 2021, due to the retirement of the village’s long-serving front-of-house manager, Tanya made the decision to move back to the front-of-house team to lead the front-of-house, administration and caretaking teams.

Local community champion, Charlene Frodsham, from Wigan, joined the team at Belong Wigan in early 2021, taking up the post of experience coordinator...
Local community champion, Charlene Frodsham, from Wigan, joined the team at Belong Wigan in early 2021, taking up the post of experience coordinator and working alongside residents and colleagues to provide a creative programme of meaningful occupation via events, one-to-one and group activities.
Initially from a customer service background, Charlene's enthusiasm and cheerful nature prompted her to take on the role of community champion for the supermarket brand Asda. It was here that her talent shone as she organised community challenges and fundraising activities for local groups and charities, including those that provide dementia care and support for adults with learning disabilities. When donating board games to Belong, she was 'blown away' by their set-up, which far exceeded her expectations of a typical care provider. Upon learning about the vacancy of experience coordinator, Charlene was excited to apply, feeling this was an opportunity that she couldn't let pass by.
Taking a leading role in both these programmes, Charlene will be working closely with the residents and providing activities to inspire and delight them.

Qualifications: Level 5 in Leadership Management.
Sophie has worked for the organisation for over 11 years, starting her career as a support worker...
Qualifications: Level 5 in Leadership Management.
Sophie has worked for the organisation for over 11 years, starting her career as a support worker in the village households. Two years later, Sophie was appointed to the role of senior support worker and quickly progressed to the role of lead senior support worker, before joining Belong's home care team.
Sophie has completed a level 5 in leadership Management and in 2013 Sophie won the Excellence in Resident Handling Award at the Regional Care Awards and went on to the National Care Awards and won the National award. Particular outstanding features included her ability to empathise with residents in their own care planning for moving.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belong Wigan to verify any information. View our terms and conditions. Belong Wigan has an Enhanced Service -what an Enhanced Service includes.
