Belong Wigan

A huge thank you to the outstanding home manager, admiral nurses and all the staff you are a real credit to the Belong organisation.

The manager has every reason to be proud of her team of carers in Cedar house. It’s very apparent that they clearly love what they do; their commitment to providing the residents with the very best care and a loving, family-style environment played a large part in our decision as a family to place Dad in their care.

Dad was in Cedar House which was excellent. All the staff were genuinely very caring and nothing was too much trouble. The whole ethos of Belong is superb and the atmosphere in the whole village is relaxed and friendly.

I take this opportunity to thank each and every one of you that was involved in mother's care. It was all the little extra touches that meant so much.

Occasionally, as I have a sharp eye, and want only the best for my husband, I note small slip-ups in care - awkward position in bed, some aspects of grooming. BUT nothing dramatic and all usually remedied when asked for.

I stay here so my daughter and her husband can have a holiday. I also come on a Thursday for the day.

I enjoy staying and really like the staff.

I have just had a not very nice experience with one of the night staff who wasn't very nice to me during the night.

My Mother has been at Belong for over a year now. The staff at Belong were very supportive and caring as mum moved into residential care from independent living. Not only have they provided excellent care for mum but they have also supported my sister and me.

Belong supplies great care, great resident service in excellent facilities. All of which is a great credit to the staff and management.

Overall I am very pleased with the care that my sister receives.

My father was resident at Belong Wigan for three months until his passing. The love, care and kindness shown to my father, and the family as a whole, far exceeded our expectations. I would have no hesitation in recommending Belong Wigan to those who need care for their loved ones - in my opinion, you would struggle to find better in this part of the UK.

My husband has been a resident in Willow for almost a year now and I can't thank the staff enough for all the excellent care and support not only for my husband but for myself and my family. The nursing team and management are so caring and understanding (also in my case extremely patient!!) I highly recommend Belong. I'm so grateful to everyone for everything they do.

My mum is currently a resident in Willow House and has been since June 2017.

I would like to take this opportunity to thank everyone involved in saving Mum's life. At the end of September whilst she was in Willow House my mum, unfortunately, suffered a heart attack. The staff on duty were amazing, they quickly performed CPR and got Mum breathing again before the paramedics arrived. If it wasn't for their quick actions my mum wouldn't be with us today. I cannot thank them enough on behalf of all her family.

I would also like to thank every member of staff at Belong, everyone has made us feel so welcome and it's comforting to know as a family Mum is being well cared for.

I wouldn't hesitate to recommend Belong.

My Dad took ill in June 2016 with Pulmonary Fibrosis.

On discharge from another visit to the hospital, he decided that a more supportive and comforting environment than care at home would be appropriate.

As my Dad was too unwell to visit potential care environments I visited 14 on his behalf to ‘vet’ them. I can hand on heart say that the only environment I was remotely comfortable in my Dad being ‘re-homed’ was at Belong.

The management team made the process smooth and welcoming which offered further comfort.

The care received has been very positive with standout individuals who became part of an extended family caring for my dad.

As a parent myself, it was a positive environment in which to bring his grandchildren to visit and although not Home, it was a best-fit substitute.

Sadly my Dad passed away this month and I am grateful for the respects that I have received from the team.

Thank you for caring for my Dad.

My dad was a resident at Belong Village, Wigan for the few weeks before his death in October 2017. He had advanced Alzheimer's Disease and poor mobility.

He was extremely settled and happy throughout his time at Belong. The family could not have asked for or expected a higher, more personal standard of care for him.

The atmosphere in the house was always calm and friendly. Staff were lovely with him, quickly getting to know him as a person, and treating him with dignity, respect and good humour. They ensured that his last weeks were comfortable and happy.

I would recommend Belong Village, Wigan in the very highest terms - I cannot think of a single area that I would suggest improving.

She suffered from mixed dementia and always told us not to worry about her because she was well looked after. We visited her frequently so I feel certain that I would have seen any real problems, had there been any. Staff tried to find things to keep her occupied at all times and were always attentive to her needs.

My auntie was a resident in Beech House Wigan and from the day she resided at the home her condition improved. The care and attention provided by staff was second to none and we have nothing but praise for every aspect of Belong. Unfortunately, my auntie had a fall and her condition deteriorated but despite this and as her needs grew, the care also afforded grew. In the final days of her life your staff excelled themselves and my auntie died with dignity and the staff became her friends.

My mum moved from a residential home to Belong Wigan, in March. The manager went above and beyond to help me get mum into Belong Wigan. Without her, my mum's last few months would not have been so happy. My mum was treated with respect and dignity. She got to enjoy a few outings which she loved. The carers are kind and very patient and work tirelessly to bring happiness into the lives of those living there. Thank you for looking after my mum in her last few months.

She is walking with help. She had her hair done in the hairdressers. She has been to the chiropodist and looks well looked after.

I cannot praise the staff highly enough and the care they gave to her and to us in her final days shows what wonderful people they are.

My mum was in Belong on continuing health care from December 2016 until her death in May 2017. The care staff in Beech House were absolutely amazing and became like friends to us - they cared for us as well as Mum, especially in her final days. Praise must also go to the nurses who were so kind and caring. They took time to sit with us and explain things. The management team are caring and efficient as well. They made things easy for us.

And when she was up to it, enjoyed the arranged outings with her friends and staff.