Belong Wigan, the town’s hugely popular village in Millers Lane, offers outstanding facilities and support and a vibrant programme of community events.
Belong households represent a radically different alternative to conventional care homes. They operate with a higher-than-average staffing ratio and a maximum of 11 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents. Their specially trained support and nursing staff are...
Belong Wigan, the town’s hugely popular village in Millers Lane, offers outstanding facilities and support and a vibrant programme of community events.
Belong households represent a radically different alternative to conventional care homes. They operate with a higher-than-average staffing ratio and a maximum of 11 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents. Their specially trained support and nursing staff are available around the clock to support individuals with dementia and those residents who require clinical care.
Belong Wigan offers 54 self-contained apartments for independent living in Jasmine and Honeysuckle Court and six supported ‘households’ with modern en-suite bedrooms and open plan lounge and kitchen areas. Its village centre facilities include a licensed bistro, hair salon, library and exercise studio. Their village is a stunning example of how advanced design and very high standards of care can provide a new quality of life for older people.
Their modern, self-contained one and two bedroom apartments are available to either purchase or rent. The Belong ‘Buy Back’ scheme also guarantees that they’ll repurchase your apartment for the same price that you originally paid, providing total peace of mind for apartment owners.
To find out more, why not visit and see for yourself. Call to arrange a personal tour, or to request a brochure.
Contact Belong Wigan to confirm what's included and get a personalised quote:
See key facts and pricing information on our website.
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Belong Wigan has a Review Score of 9.9 (9.892) out of 10, based on 28 reviews in the last 2 years.
Over all time Belong Wigan has 150 reviews.
She has always been cared for in the most sympathetic and considerate way by all the staff involved with her. They have gone out of their way to make her feel at home even when she could be...
In short I cannot praise the Care Home and staff high enough for the care my mother has received over the past two years
Thank you very much for taking the time to provide us with this lovely feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.
He particularly likes going to The Bistro every day for...
He particularly likes going to The Bistro every day for his lunch which is a lovely social event with nutritious delicious food.
Thank you so much for your kind recommendation. Were delighted to hear how much your Dad enjoys the activities, trips out, and social time in The Bistro. Its wonderful to know hes able to maintain his independence while receiving the care he needs, and we truly appreciate you sharing your experience.
Mum has been in Elm Household for 3 years this month and we cannot fault anything or anyone at Belong. She has Alzheimers and her care has been outstanding. The home is so warm and welcoming from the reception to the households. The staff are amazing with nothing being too much trouble. Mum is...
Mum has been in Elm Household for 3 years this month and we cannot fault anything or anyone at Belong. She has Alzheimers and her care has been outstanding. The home is so warm and welcoming from the reception to the households. The staff are amazing with nothing being too much trouble. Mum is so happy and content here. She enjoys the activities and outings very much and her mind is kept active. We cannot recommend Belong enough.
Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Wigan; we are so delighted to hear this has been your experience and that your Mum is so happy in Elm House. I will make sure your kind words are passed to the team.
When we visit all the staff are friendly and caring. It feels like...
When we visit all the staff are friendly and caring. It feels like home from home. Everywhere is clean & tidy and lots of activities and events to keep everyone entertained. They even have their own mini bus now for trips out. In my opinion there is nowhere better.
Please accept our condolences; it was a privilege to care for your Aunt and Mum we are pleased to know they were so loved and cared for during their time here. Thank you for taking the time to submit your touching review and we will ensure your kind words are shared with the team at the village.
My auntie moved into Belong March 24. The care team made her so very welcome and she loved her time here. Her carers 'loved' and cared for her with such dignity, they couldn't do enough for her and us as a family. They went over and beyond what I could only hope for. I would highly recommend Belong...
My auntie moved into Belong March 24. The care team made her so very welcome and she loved her time here. Her carers 'loved' and cared for her with such dignity, they couldn't do enough for her and us as a family. They went over and beyond what I could only hope for. I would highly recommend Belong + all the staff as you'll be in safe hands if you come here!
Thank you for taking the time to submit your review of Belong Wigan. We are so touched by your kind words, and so happy to know that your aunt was so well cared for during her time with us. I will share your loevly feedback with the team
This year has started as last year ended. Great staff, all friendly and reliable. Really dedicated to their work and make my husband feel content. Belong is the best experience for residents and family.
This year has started as last year ended. Great staff, all friendly and reliable. Really dedicated to their work and make my husband feel content. Belong is the best experience for residents and family.
Thank you very much for taking the time to provide this lovely feedback, which is valued by all the team. We are delighted to hear that your Husband's experience at Belong Wigan has been so positive, and trust that it will continue to be so.
Belong Village, Wigan has provided faultless care to my mum since she moved into a household about six months ago. The 24/7 presence of the care staff is highly reassuring and every carer takes their responsibilities seriously, getting to know the residents individually by spending time with them...
Belong Village, Wigan has provided faultless care to my mum since she moved into a household about six months ago. The 24/7 presence of the care staff is highly reassuring and every carer takes their responsibilities seriously, getting to know the residents individually by spending time with them to understand and cater for each person's needs. The standard of care is very high and medical support is available if necessary in the form of onsite nursing staff. Fresh meals are produced three times a day within the household, to a high standard: all dietary needs are catered for and staff are flexible so Mum always gets food, even if she misses a mealtime. A convivial atmosphere is encouraged by the carers and Mum has made new friends and revived old connections since living at Belong Wigan, much to her benefit. A huge effort is put into the provision of meaningful and fun activities, including trips out in the minibus. I highly recommend this home and can't thank staff enough.
Thank you very much for taking the time to provide us with this lovely feedback. Our team work really hard to ensure a friendly, homely and welcoming environment and we are so pleased to hear that your mum is so settled and happy at Belong Wigan. It means a great deal to our village team to know that this is appreciated and I will share this with them.
I needed one week respite at short notice following the sudden closure of the place where I normally go. I was so lucky to find this excellent nursing home that could accommodate me in Laurel House. I was a little nervous, with it being my first stay, but I need not have worried as the care and...
I really enjoyed my respite week and will definitely be going back in the near future. I would have no hesitation in recommending this wonderful place.
Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Wigan; we are so delighted to hear this has been your experience and that you would be more than happy to return to us and felt so comfortable during your respite stay. I will make sure your kind words are passed to the village team.
The care, love and support my father received in Cedar...
I would highly recommend Belong as a care home.
Please accept our sincere condolences; it was a privilege to care for your father and we are pleased to know that he received such care, love and support during his time here. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village
Mum was in Willow House for a year. The staff prioritised her wishes and well-being at every stage of her illness. She was always treated with dignity and kindness and during her end-of-life stage, Mum was given outstanding care, beyond what we would expect. Willow House is a home to the residents...
Mum was in Willow House for a year. The staff prioritised her wishes and well-being at every stage of her illness. She was always treated with dignity and kindness and during her end-of-life stage, Mum was given outstanding care, beyond what we would expect. Willow House is a home to the residents and always felt homely, very clean and everyone was very well cared for. All staff gave highly professional care. Thank you.
Please accept our condolences; it was a privilege to care for your mum and we are pleased to know she was happy during her time here. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the Willow House team at the village.
Everyone at Belong provides a first-class service to both residents and to their families. The household staff, in particular, are really caring, and nothing is too much trouble. The food provided is varied and nutritious. The en-suite rooms are clean, spacious and well-equipped.
Everyone at Belong provides a first-class service to both residents and to their families. The household staff, in particular, are really caring, and nothing is too much trouble. The food provided is varied and nutritious. The en-suite rooms are clean, spacious and well-equipped.
Thank you so much for taking the time to post this feedback. We aim to maintain high standards in all areas at Belong Wigan; we are so delighted to hear this has been your experience and will convey your feedback to all of our team.
Mum and Dad were both residents of Belong at the same time. The staff did everything they could to make their stay as comfortable as possible. The carers and nurses were brilliant. Special mention to the manager who helped me resolve many difficult situations involving other agencies. She was very...
Mum and Dad were both residents of Belong at the same time. The staff did everything they could to make their stay as comfortable as possible. The carers and nurses were brilliant. Special mention to the manager who helped me resolve many difficult situations involving other agencies. She was very comforting and compassionate with me at a very difficult and emotional time.
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and dad and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.
It's a wonderful place, doesn't look like a...
We're so happy to have found the perfect place!
Thank you for leaving such a kind review of Belong Wigan. We are so happy to hear that your mum is cared for so well and that you have found the perfect place. Our team work really hard to ensure a friendly and welcoming environment. It means a great deal to our village team to know that this is appreciated.
Many thanks to all of the carers, nurses, and management staff at Belong Wigan, for their outstanding care for my Dad, especially during the last few months when his health deteriorated before his recent passing at the start of Jun'24. We are very appreciative of everything that was done for my...
Many thanks to all of the carers, nurses, and management staff at Belong Wigan, for their outstanding care for my Dad, especially during the last few months when his health deteriorated before his recent passing at the start of Jun'24. We are very appreciative of everything that was done for my Dad, and also for the amazing levels of support and sensitivity that was shown to our family during the last few weeks of his life.
Please accept our condolences; it was a privilege to care for your dad and we are pleased to know that we were able to provide such support during his time here to you all. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village.
The village is amazing and feels like a hotel. The carers must be trained to a high standard because everyone is amazing. My mum moved into nursing care in Nov she is so happy and the staff on Laurel House and the nurses have been so feelful and explain everything so clearly. Thanks everyone who...
The village is amazing and feels like a hotel. The carers must be trained to a high standard because everyone is amazing. My mum moved into nursing care in Nov she is so happy and the staff on Laurel House and the nurses have been so feelful and explain everything so clearly. Thanks everyone who makes Belong so different.
Thank you so much for taking the time to post this lovely feedback. We aim to maintain high standards at Belong Wigan; we are so delighted to hear this has been your experience and that your mum is happy. We will pass your kind words on to the entire team.
Having looked after my dad for almost four years, we can't thank Belong staff enough for their support and care during his final weeks. Dad's dementia had seen him go from an incredibly active and lively person to someone who didn't recognise us and couldn't care for himself. Throughout this time,...
Having looked after my dad for almost four years, we can't thank Belong staff enough for their support and care during his final weeks. Dad's dementia had seen him go from an incredibly active and lively person to someone who didn't recognise us and couldn't care for himself. Throughout this time, the only 'bright' spot in an otherwise desperately sad situation was the care, support and standards that we knew Dad was receiving 24/7. Everything from the quality of the food, the cleanliness of the environment to - and probably most importantly - the care was exemplary. Special thanks to one member of staff and her team on Elm House. Thank you so much.
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your dad and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Belong Wigan team and especially those in Elm House, to read your comments and I will ensure they are shared with everyone. Thanks again.
My husband, who has dementia, became a resident at Belong Wigan just a month ago, and we have been so pleased with the attention and care he is being given by the staff in Laurel House. From the first time we visited, we found everyone involved in the running of Belong so friendly and caring, from...
We are so happy we chose Belong and it gives me and my family peace of mind to know he is being so well cared for and his needs are being met by all the caring staff.
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong Wigan team to know that this is appreciated and it's a pleasure to have your husband with us.
The bistro is the focus of Belong and everyone is...
I hope that I haven't left anyone out!
Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong name; we are so delighted to hear this has been your experience and I will make sure your kind words are passed to the entire village team.
I had total confidence in the staff and appreciated how they went above and beyond all the time.
I had total confidence in the staff and appreciated how they went above and beyond all the time.
Please accept our condolences; it was a privilege to care for your dad and we are pleased to know he was happy during his time here. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village.
A...
A huge thank you from my wife and I to Management and staff for all they did.
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum, and it is crucial to us that we make people’s time with us as special and positive as possible. It will mean a great deal to our Belong Wigan Cedar team to read your comments and I will ensure they are shared with everyone. Thanks again.
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Belong at Home, the dementia specialist home care service from Belong Villages, has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home...
Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...
Colleagues across Belong villages are celebrating recognition at the prestigious Palliative and End of Life Care Awards 2026. Organised by Care Talk magazine, the awards recognise the individuals and teams...
There are no upcoming events for Belong Wigan.
Qualifications: NVQ 5 in Management, Level 4 Registered Managers Award, C25 Coaching Certificate, D32/33 Assessor, D34 Internal Verifier, Moving &...
Qualifications: NVQ 5 in Management, Level 4 Registered Managers Award, C25 Coaching Certificate, D32/33 Assessor, D34 Internal Verifier, Moving & Handling Instructor, First Aider, Fire Safety Instructor, NCPLH (national certificate for personal license holder – sale and supply of alcohol)
Gill has led the team at Belong Wigan as General Manager since the village opened in 2009. She is highly experienced and has worked in the care profession for over 25 years, starting her career as a care assistant in a dementia unit. She progressed to the role of Care Supervisor and then to Care Manager in 2000, working at several homes within the organisation. Gill was promoted to the post of Home Manager in 2003 and moved to Sherwood House in 2006, where she moved the learning and development strategy forward to prepare the team of staff for the move to the Belong setting and working culture. She holds the Registered Managers Award, along with a number of other management and training qualifications.
Qualifications: Registered Nurse, Level 5 in Leadership and Management
Experience: Lana moved from Edinburgh in 2002 to complete a nursing degree...
Qualifications: Registered Nurse, Level 5 in Leadership and Management
Experience: Lana moved from Edinburgh in 2002 to complete a nursing degree at the University of Central Lancashire in Preston and qualified in 2005. She worked as a Registered Nurse for eleven years, as a Specialist Nurse in women’s health and oncology.
Lana's goal was to move away from acute care into a social care setting and in 2016 she began her career at Belong Wigan, as a Registered Nurse. She went on to be nominated for the Good Nurse Award at the 2017 Great British Care Awards, before progressing to the role of Lead Nurse in 2018 and in April 2019 she was appointed to the role of Support Manager. Lana has since completed a Level 5 in Leadership and Management and remains a Registered Nurse.
Tanya joined Belong in 2012 as a temporary receptionist and developed her role whilst working toward Health and Social Care qualifications 2 and 3,...
Tanya joined Belong in 2012 as a temporary receptionist and developed her role whilst working toward Health and Social Care qualifications 2 and 3, progressing to the role of Senior Support Worker and later to the role of Experience Coordinator, with responsibility for the development and implementation of a programme of activities for customers living in the village and the wider local community. In 2021, due to the retirement of the village’s long-serving front-of-house manager, Tanya made the decision to move back to the front-of-house team to lead the front-of-house, administration and caretaking teams.
Local community champion, Charlene Frodsham, from Wigan, joined the team at Belong Wigan in early 2021, taking up the post of experience coordinator...
Local community champion, Charlene Frodsham, from Wigan, joined the team at Belong Wigan in early 2021, taking up the post of experience coordinator and working alongside residents and colleagues to provide a creative programme of meaningful occupation via events, one-to-one and group activities.
Initially from a customer service background, Charlene's enthusiasm and cheerful nature prompted her to take on the role of community champion for the supermarket brand Asda. It was here that her talent shone as she organised community challenges and fundraising activities for local groups and charities, including those that provide dementia care and support for adults with learning disabilities. When donating board games to Belong, she was 'blown away' by their set-up, which far exceeded her expectations of a typical care provider. Upon learning about the vacancy of experience coordinator, Charlene was excited to apply, feeling this was an opportunity that she couldn't let pass by.
Taking a leading role in both these programmes, Charlene will be working closely with the residents and providing activities to inspire and delight them.
Qualifications: Level 5 in Leadership Management.
Sophie has worked for the organisation for over 11 years, starting her career as a support worker...
Qualifications: Level 5 in Leadership Management.
Sophie has worked for the organisation for over 11 years, starting her career as a support worker in the village households. Two years later, Sophie was appointed to the role of senior support worker and quickly progressed to the role of lead senior support worker, before joining Belong's home care team.
Sophie has completed a level 5 in leadership Management and in 2013 Sophie won the Excellence in Resident Handling Award at the Regional Care Awards and went on to the National Care Awards and won the National award. Particular outstanding features included her ability to empathise with residents in their own care planning for moving.
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