Belong Warrington

The care and support provided to my cousin during her time at Belong, Loushers Lane Warrington was exceptional. The staff were attentive and fully met her care needs, which made me feel confident and re-assured. Nothing was too much trouble and made me and my family feel welcome which was lovely. Her end of life care was dignified compassionate and supportive. Cousins name: Cyriline.

No complaints about Belong care home 10/10 for staff. Only disappointment is that the govt has done nothing to improve/change the financial support for residents and their families.

brilliant care home with brilliant staff that always go the extra mile my mum had been in several care homes before belong iam not gonna lie they was terrible the food the staffing levels etc etc ....then s was moved to belong i could see she loved it there ...cant praise the staff here enough <3 love you all

The new management team is visible, and also very supportive and helpful.

We know he could be a very challenging customer, but he was treated with such patience, respect and care at all times, for which we are very grateful. It was the perfect place for him to end his days, exactly and as peacefully as he wished.

I can't rate this facility highly enough. I only hope more Belong's are built here in Warrington as they are needed. There is a high demand and long waiting list.

Thank you so much.

Staff are helpful and happy. Belong is clean and we hope that Auntie will be very happy as a very difficult 12 months. Thank you for taking her in.

Whitley Household at Belong Warrington is a special place with staff who cared for Mum like she was part of their own family. They extended that warmth to myself, my children and friends who visited. The staff truly are an extension of our family. Mum's health deteriorated rapidly and her needs changed just as quick, yet every person treated her with dignity, care, support, warmth and professionalism at every moment. In the final days, different staff members sat with Mum when we couldn't be there. We'd sit and chat in the lounge when we needed to take some time out. They'd give us hugs, cry with us, laugh with us and reminisce just like a family does in a time of need. We came and went multiple times of the day and night yet still nothing was too much trouble. Since Mum has passed, I have received many phone calls, visits and emails from support staff, to nurses, to managers to check on how we are. We miss Mum so much but we will also miss everyone on Whitley too. Thank you x

My mother was placed into Belong Warrington for a period of respite. The staff could not have been better, so attentive and experienced. The household set up is really excellent, the rooms are great and the bistro facility is first class.

My mum came into respite seven days ago and has settled in very well. I have found all the staff very friendly and professional and know that my mum is being looked after and is safe. We have eaten in the bistro every day and the food is excellent and very good value for money.

My dear friend went into Belong after a fall at home, she had previously attended there for day care. known as experience days, which she loved, the staff were so warm and caring with her and myself, nothing was too much trouble so it was a given that Belong was a place that I knew she would be cared for with warmth and understanding and that nothing would be to much trouble for them. My friend had a fall at home and this was the deciding factor for her to go as a resident. The manager made this process as easy as possible, both for her and myself, as these decisions are never easy to make. She has settled well into her household due to care from all the staff and she loves her room which is beautiful like a first-class hotel. Every member of staff in this care facility has a lovely disposition and will go out of their way to make everyone feel comfortable and welcome. It also has a really lovely bistro with quality food that residents and visitors can have food or a coffee and chat.

Belong Warrington is lovely. Apartments are spacious and attractive. There are social spaces and regular events. The bistro serves home-cooked, nutritious meals. However, the best thing about Belong is its staff. They cannot do enough to help service users and their families. I can personally vouch for this when we experienced specific problems. Every staff member behaves as if they love their job and are truly caring. I would not hesitate to recommend Belong Warrington for anyone's loved ones.

Brilliant care by all at Belong Warrington. Everyone there was empathetic, patient and supportive. I am so pleased we chose Belong Warrington to care for my mother during her last couple of months. Thank you everyone but especially three members of staff, in particular, and all in Trinity.

Love and best wishes.

Mum moved to Belong Warrington only a few days ago but the level of care is excellent, room was ready and very clean. What I have experienced, so far, is excellent in cleanliness, care and support. Everyone is friendly and welcoming. Every day we go in and always a cuppa on-hand. Mum has settled really well. Thank you.

Cannot speak more highly of Belong from when my mother first arrived there, pleasant staff knowing their jobs and giving my family the confidence she was in good and safe hands as she was a very sick lady. Her room was ultra clean, light and airy. Medical staff and carers were kind and sympathetic and I noticed how well they interacted with the residents, talking to them as equals. Nothing was ever a problem, they had a solution for any concerns about our mum that we had. Overall, super impressed! Bistro staff also offered us a break from the room so we could have breakfast or lunch or just a coffee. Staff there also very pleasant. Overall, no complaints, would highly recommend Belong. Thank you.

Staff were always available to discuss any issues. Respite care provided my wife and I a well-earned break off for over three years of looking after my father-in-law. We shall do it again!

I'll be forever thankful for the incredible work you do and the remarkable difference you make in the lives of those you care for.

My husband moved to Belong Warrington eleven days ago. Previously he had regularly attended and loved the excellent Experience Days offered at Belong. The staff always made him feel very special. This positive experience together with initial meetings with the manager gave me the confidence to choose Belong for my husband's ongoing dementia nursing care. In the short time he has been a resident I have been very impressed by the philosophy, physical environment, and caring staff. Inevitably issues arise in any establishment, especially in the early days as staff and residents get to know each other better, but I have been greatly impressed and reassured by the exemplary response of the manager and other staff to a problem I raised. Commendably the manager is highly visible and present to residents, relatives, and staff alike. The staff in the 'household' are very kind and thoughtful and the chef keeps him well-fed with a soft diet and hot chocolate. Thank you all so very much!