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Rectory Lane, Loughton, IG10 3RU
View Full Details of Woodland GroveLatest Reviews for Woodland Grove
04 November 2025
The team on the first floor are exceptional. They are caring, attentive and cheerful. They always make sure dad is comfortable and remember the little details that are important to dad, like his music. They are all kind, and you can see how well they work as a team. Thank you all so much!
29 October 2025
I always find the staff to be helpful, friendly, polite and considerate. The home is always clean and tidy, and there is a positive ambience. I am happy that my uncle is being so well looked after by you. Well done. All of you.
27 October 2025
We are very impressed with the home - every aspect seems to be going well, the place is well run, and - most important - the staff all seem happy and go out of their way to help however they can. They've even fixed the wifi after a recent request so my dad can watch iPlayer.
02 October 2025
I have been visiting my friend Dorothy, known as Twiggy by her friends/family for the past 18 months - since she arrived at Woodland Grove I couldn't wish for her to be in a better environment with wonderful staff, full of empathy for residents, lovely surrounding and good wholesome food as well as activities for residents to participate in if they wish. She is a wonderful lady and I thank you all for being there for her every need.
16 June 2025
My husband is a relatively new resident and the family were worried about him accepting the situation and settling in. We have been surprised that he has done both which is a huge relief. We are greatly encouraged by the kindness and respect shown to him as he suffers from Parkinsons and Dementia. The staff genuinely care about his welfare and have also supported me through this difficult transition. I feel confident leaving him in their care as they are an outstanding team.
06 June 2025
We have been using the home for a few years. First to see my sister in law who sadly passed last year. Now we visit our brother-in-law whenever we can. We find the staff very friendly and also the residents.
29 April 2025
Amazing food. Helpful and caring staff - although did seem short staffed sometimes. Almost constant buzzer was the only negative but extremely amazing.
31 March 2025
My husband is a relatively new resident but you cannot but be impressed with the care he receives. The staff are kind, thoughtful and caring and extremely patient. He is taking a while to settle but with their help I feel it will be achieved. In this review I particularly want to mention the Activities Staff. The joy they bring most afternoons is exceptional. No way could he be described as a foodie! However, he tells me the food is good and he has no complaints at all. They have enabled him to have care staff which best suit his needs and this had a profound effect on his daily routine and confidence. I am advised not to mention particular staff in writing this review so I just want to say that they listen to him and me and make adjustments where necessary and possible. With their encouragement he has also taken advantage of the visits they make in their mini bus and the small group outing is helping break the transition.
24 March 2025
My partner has been in Woodland Grove for over eight years. It is an excellent care home with excellent staff. There is a lovely atmosphere the moment you enter the reception area. I looked at a few different types of homes but were very pleased we chose Woodland Grove. Well done to the managers and staff.
20 March 2025
I just wanted to say thank you to the staff on Primrose Wing for the care and respect they showed to my father when I was over visiting in January. Nothing seemed too much trouble. The staff were cheerful and caring. The opportunity to take dad downstairs to the bistro for biscuits and a cuppa when I visited was very much appreciated. The food always looked to be of excellent quality. Dad really enjoyed the visit from the music therapist. Thank you
28 February 2025
My mother had an amazing 80th birthday party. The room was beautifully decorated and the food was outstanding. Every single person commented on how lovely the experience was for them and Mum. It surpassed my expectations. There was a huge range of foods provided covering vegetarians and non-veg people - and the cake was perfect. One of the best parties we've organised for Mum and she's still talking about it two weeks later! Thanks to the whole team involved.
21 February 2025
I chose this care home for myself after brain surgery. I was delighted with the service provided. The staff were extremely attentive, friendly and approachable. The food was delicious and plentiful. I would rate this facility most highly. Thank you to the whole team!
20 February 2025
My husband has been in respite care for three weeks and I'm hoping he can stay longer. The staff have been very kind and professional and there's always someone around to help. The interior is clean, modern and more like a hotel than a care home.
29 January 2025
It was my sister's birthday and the home arranged for us to use the snug at the home so our family could have a tea and cake birthday afternoon. Their attention was excellent and we all had a lovely time, even if my sister did not know what was happening, she was happy to be with us all (son, daughter, husband, grandchildren, nieces, nephews and friends). Our thanks to a well-run Woodland Grove. Keep up the good work.
29 January 2025
More than happy our family found this care home. It is so good to know my dad is in a very good home with excellent care and facilities provided. It has taken away the worry of him having to now live alone. All the staff are exceptional in achieving their professional and caring duties. To sum up, this home is brilliant.
28 January 2025
We are very happy with the care our mother receives. There are times when she needs to be supervised more closely with personal hygiene. The food always looks nice but I'm told not always very tasty.
28 January 2025
Very friendly, clean and well-run care home. My mum is being looked after well and I would recommend it to anyone.
28 January 2025
I have visited daily since my wife was admitted and have always found that the cleanliness and the general look of the place was more like a hotel than a care home. The staff I found have always been attentive and caring and I am pleased that my wife is in as comfortable place as she could be considering her condition.
28 January 2025
My 87-year-old mum managed to fracture her hip in early December and following partial replacement to repair it, came into Woodland Grove after leaving hospital for four weeks' convalescence. She received excellent care from all members of the team on the first floor. They were attentive and encouraging. Her room was bright and spacious and kept spotlessly clean. We, as visitors, were made to feel very welcome and often made ourselves tea and sat with her in one of the lounges on that floor. There was a full schedule of activities even over the Christmas and New Year period and families were invited to partake in all of these.
28 January 2025
The care home looks after my mother-in-law very well and everything is excellent. The entertainment they provide is wonderful and they have a lot of activities to keep the residents occupied, which they do not have to join in with if they do not wish to. My mother-in-law particularly enjoyed the animals and the singers.
Latest Reviews for Woodland Grove
04 November 2025
The team on the first floor are exceptional. They are caring, attentive and cheerful. They always make sure dad is comfortable and remember the little details that are important to dad, like his music. They are all kind, and you can see how well they work as a team. Thank you all so much!
29 October 2025
I always find the staff to be helpful, friendly, polite and considerate. The home is always clean and tidy, and there is a positive ambience. I am happy that my uncle is being so well looked after by you. Well done. All of you.
27 October 2025
We are very impressed with the home - every aspect seems to be going well, the place is well run, and - most important - the staff all seem happy and go out of their way to help however they can. They've even fixed the wifi after a recent request so my dad can watch iPlayer.
02 October 2025
I have been visiting my friend Dorothy, known as Twiggy by her friends/family for the past 18 months - since she arrived at Woodland Grove I couldn't wish for her to be in a better environment with wonderful staff, full of empathy for residents, lovely surrounding and good wholesome food as well as activities for residents to participate in if they wish. She is a wonderful lady and I thank you all for being there for her every need.
16 June 2025
My husband is a relatively new resident and the family were worried about him accepting the situation and settling in. We have been surprised that he has done both which is a huge relief. We are greatly encouraged by the kindness and respect shown to him as he suffers from Parkinsons and Dementia. The staff genuinely care about his welfare and have also supported me through this difficult transition. I feel confident leaving him in their care as they are an outstanding team.
06 June 2025
We have been using the home for a few years. First to see my sister in law who sadly passed last year. Now we visit our brother-in-law whenever we can. We find the staff very friendly and also the residents.
29 April 2025
Amazing food. Helpful and caring staff - although did seem short staffed sometimes. Almost constant buzzer was the only negative but extremely amazing.
31 March 2025
My husband is a relatively new resident but you cannot but be impressed with the care he receives. The staff are kind, thoughtful and caring and extremely patient. He is taking a while to settle but with their help I feel it will be achieved. In this review I particularly want to mention the Activities Staff. The joy they bring most afternoons is exceptional. No way could he be described as a foodie! However, he tells me the food is good and he has no complaints at all. They have enabled him to have care staff which best suit his needs and this had a profound effect on his daily routine and confidence. I am advised not to mention particular staff in writing this review so I just want to say that they listen to him and me and make adjustments where necessary and possible. With their encouragement he has also taken advantage of the visits they make in their mini bus and the small group outing is helping break the transition.
24 March 2025
My partner has been in Woodland Grove for over eight years. It is an excellent care home with excellent staff. There is a lovely atmosphere the moment you enter the reception area. I looked at a few different types of homes but were very pleased we chose Woodland Grove. Well done to the managers and staff.
20 March 2025
I just wanted to say thank you to the staff on Primrose Wing for the care and respect they showed to my father when I was over visiting in January. Nothing seemed too much trouble. The staff were cheerful and caring. The opportunity to take dad downstairs to the bistro for biscuits and a cuppa when I visited was very much appreciated. The food always looked to be of excellent quality. Dad really enjoyed the visit from the music therapist. Thank you
28 February 2025
My mother had an amazing 80th birthday party. The room was beautifully decorated and the food was outstanding. Every single person commented on how lovely the experience was for them and Mum. It surpassed my expectations. There was a huge range of foods provided covering vegetarians and non-veg people - and the cake was perfect. One of the best parties we've organised for Mum and she's still talking about it two weeks later! Thanks to the whole team involved.
21 February 2025
I chose this care home for myself after brain surgery. I was delighted with the service provided. The staff were extremely attentive, friendly and approachable. The food was delicious and plentiful. I would rate this facility most highly. Thank you to the whole team!
20 February 2025
My husband has been in respite care for three weeks and I'm hoping he can stay longer. The staff have been very kind and professional and there's always someone around to help. The interior is clean, modern and more like a hotel than a care home.
29 January 2025
It was my sister's birthday and the home arranged for us to use the snug at the home so our family could have a tea and cake birthday afternoon. Their attention was excellent and we all had a lovely time, even if my sister did not know what was happening, she was happy to be with us all (son, daughter, husband, grandchildren, nieces, nephews and friends). Our thanks to a well-run Woodland Grove. Keep up the good work.
29 January 2025
More than happy our family found this care home. It is so good to know my dad is in a very good home with excellent care and facilities provided. It has taken away the worry of him having to now live alone. All the staff are exceptional in achieving their professional and caring duties. To sum up, this home is brilliant.
28 January 2025
We are very happy with the care our mother receives. There are times when she needs to be supervised more closely with personal hygiene. The food always looks nice but I'm told not always very tasty.
28 January 2025
Very friendly, clean and well-run care home. My mum is being looked after well and I would recommend it to anyone.
28 January 2025
I have visited daily since my wife was admitted and have always found that the cleanliness and the general look of the place was more like a hotel than a care home. The staff I found have always been attentive and caring and I am pleased that my wife is in as comfortable place as she could be considering her condition.
28 January 2025
My 87-year-old mum managed to fracture her hip in early December and following partial replacement to repair it, came into Woodland Grove after leaving hospital for four weeks' convalescence. She received excellent care from all members of the team on the first floor. They were attentive and encouraging. Her room was bright and spacious and kept spotlessly clean. We, as visitors, were made to feel very welcome and often made ourselves tea and sat with her in one of the lounges on that floor. There was a full schedule of activities even over the Christmas and New Year period and families were invited to partake in all of these.
28 January 2025
The care home looks after my mother-in-law very well and everything is excellent. The entertainment they provide is wonderful and they have a lot of activities to keep the residents occupied, which they do not have to join in with if they do not wish to. My mother-in-law particularly enjoyed the animals and the singers.