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Woodland Grove

Rectory Lane, Loughton, Essex IG10 3RU
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All staff across all aspects of care have demonstrated commitment, understanding and professionalismSimon A(Son of Resident/Service User)
Woodland Grove, Loughton
Clean, friendly and caring in the proper sense!Sarah(Daughter-in-law of Resident/Service User)
Woodland Grove, Loughton
I could not imagine her being in better care. The home and its staff are outstanding.B B(Son of Resident/Service User)
Woodland Grove, Loughton

Woodland Grove is a modern, purpose-built care home providing high-quality residential, nursing, dementia, and short-term respite care in a comfortable and welcoming setting.

The home features 72 spacious en-suite bedrooms, offering residents privacy and independence while benefiting from around-the-clock support. Residents can enjoy a range of excellent facilities, including a stylish bistro and bar, an on-site hair salon, several relaxing lounge areas, and beautifully maintained gardens with outdoor terraces.

Care at Woodland...  

Care Provided by Woodland Grove

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,930N/A
Residential Dementia CareFrom £1,990N/A
Nursing CareFrom £2,050N/A

These prices are only a guideline, please contact Woodland Grove Care Home to find out the exact price for your requirements.

Contact Woodland Grove to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maryum Ahmad (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (72)

Parking

  • Adequate parking on site. Please ensure you register your car details with Reception on arrival.

Woodland Grove Reviews (132)

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9.8

Woodland Grove has a Review Score of 9.8 (9.800) out of 10, based on 37 reviews in the last 2 years. Over all time Woodland Grove has 132 reviews.

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Showing 132 reviews matching selected criteria
Review from Alex D (Son of Resident) published on 11 May 2026 Submitted via Website
Overall Experience

My Dad stayed for 4 weeks respite care to improve his mobility, better control blood sugar, and for comfort and peace of mind while my family was abroad on a holiday.

Overall we were very pleased with the service provided in all areas.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to review. We are pleased his short term placement for care was beneficial.

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Review from Robin W (Husband of Resident) published on 2 April 2026 Submitted via Website
Overall Experience

Although my wife Barbara Wilcox has been bed bound for some time, I visit every day and find the staff are consistently courteous and caring with only the residents needs and comforts in mind. Our two children also feel that that this the best place for their Mum to be.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review. We are pleased you feel the consistency of care.

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Review from David W (Nephew of Resident) published on 18 March 2026 Submitted via Website
Overall Experience
Overall a very good service indeed. Some lovely, friendly staff and lovely ambience too.

Well done.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review, we appreciate your feedback.

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Review from B M (Daughter of Resident) published on 27 November 2025 Submitted via Postal Card
Overall Experience

Absolutely fantastic.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We appreciate you taking the time to review and to show you are happy with all aspects of the care for your mother.

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Review from David H (Relative of Resident) published on 14 November 2025 Submitted via Postal Card
Overall Experience

Our resident moved here from a more expensive care home in the same area. The difference we have all experienced is marked. Woodland Grove is immediately a more welcoming environment - airy, well designed and altogether more lively. We have been impressed with the care staff and management who evidence a 'can do' approach. The range of activities offered is impressive. Our resident particularly relishes the tranquil greenery surrounding the home with a lovely reading area under the trees. We are all glad that we moved home.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Many thanks for taking the time to review and give your feedback based on your experiences. We appreciate your feedback.

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Review from J M (Cousin of Resident) published on 14 November 2025 Submitted via Postal Card
Overall Experience

I visit on a regular basis (min weekly) and find it to be cosy and the staff attentive and supportive. Meredith the receptionist is also so approachable.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your kind review and your observations when you visit. Much appreicated.

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Review from Wendy R (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card
Overall Experience

The team on the first floor are exceptional. They are caring, attentive and cheerful. They always make sure dad is comfortable and remember the little details that are important to dad, like his music. They are all kind, and you can see how well they work as a team. Thank you all so much!

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for recognising the team looking after dad, we appreciate your feedback.

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Review from C L (Son of Resident) published on 27 October 2025 Submitted via Website
Overall Experience

We are very impressed with the home - every aspect seems to be going well, the place is well run, and - most important - the staff all seem happy and go out of their way to help however they can. They've even fixed the wifi after a recent request so my dad can watch iPlayer.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review, we appreciate the responsiveness that is often required.

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Review from Patsy T (Friend of Resident) published on 2 October 2025 Submitted via Postal Card
Overall Experience

I have been visiting my friend Dorothy, known as Twiggy by her friends/family for the past 18 months - since she arrived at Woodland Grove I couldn't wish for her to be in a better environment with wonderful staff, full of empathy for residents, lovely surrounding and good wholesome food as well as activities for residents to participate in if they wish. She is a wonderful lady and I thank you all for being there for her every need.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We really appreciate you providing a review and are pleased you have had many pleasant visits.

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Review from Jan M (Wife of Resident) published on 16 June 2025 Submitted via Website
Overall Experience

My husband is a relatively new resident and the family were worried about him accepting the situation and settling in. We have been surprised that he has done both which is a huge relief. We are greatly encouraged by the kindness and respect shown to him as he suffers from Parkinsons and Dementia. The staff genuinely care about his welfare and have also supported me through this difficult transition. I feel confident leaving him in their care as they are an outstanding team.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to review. We appreciate how difficult decisions are for future care and are pleased you have had a supportive experience.

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Review from Kay O (Sister-in-law of Resident) published on 6 June 2025 Submitted via Postal Card
Overall Experience

We have been using the home for a few years. First to see my sister in law who sadly passed last year. Now we visit our brother-in-law whenever we can. We find the staff very friendly and also the residents.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for leaving a review based on your visits. We appreciate your comments.

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Review from A K (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience
Amazing food.
Helpful and caring staff - although did seem short staffed sometimes.

Almost constant buzzer was the only negative but extremely amazing.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to review and give your feedback. We will review your comments but reassure that our staffing always remains in line with dependancy.

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Review from Pam S (Wife of Resident) published on 31 March 2025 Submitted via Website
Overall Experience
My husband is a relatively new resident but you cannot but be impressed with the care he receives. The staff are kind, thoughtful and caring and extremely patient. He is taking a while to settle but with their help I feel it will be achieved. In this review I particularly want to mention the Activities Staff. The joy they bring most afternoons is exceptional.
No way could he be described as a foodie! However, he tells me the food is good and he has no complaints at all.
They have enabled him to have care staff which best suit his needs and this had a profound effect on his daily routine and confidence.

I am advised not to mention particular staff in writing this review so I just want to say that they listen to him and me and make adjustments where necessary and possible. With their encouragement he has also taken advantage of the visits they make in their mini bus and the small group outing is helping break the transition.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to leave a review of your admission experience as a family. We appreciate your comments.

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Review from P S (Partner of Resident) published on 24 March 2025 Submitted via Postal Card
Overall Experience

My partner has been in Woodland Grove for over eight years. It is an excellent care home with excellent staff. There is a lovely atmosphere the moment you enter the reception area. I looked at a few different types of homes but were very pleased we chose Woodland Grove. Well done to the managers and staff.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

It is so reassuring that after such a long time being part of our family you still feel the same way about the home. That certainly is so welcomed.

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Review from Sue B (Daughter of Resident) published on 20 March 2025 Submitted via Website
Overall Experience
I just wanted to say thank you to the staff on Primrose Wing for the care and respect they showed to my father when I was over visiting in January. Nothing seemed too much trouble.
The staff were cheerful and caring.
The opportunity to take dad downstairs to the bistro for biscuits and a cuppa when I visited was very much appreciated.
The food always looked to be of excellent quality.
Dad really enjoyed the visit from the music therapist.

Thank you

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We appreciate you taking the time to review following your visits. Your feedback is valuable.

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Review from Ameet S (Son of Resident) published on 28 February 2025 Submitted via Postal Card
Overall Experience

My mother had an amazing 80th birthday party. The room was beautifully decorated and the food was outstanding. Every single person commented on how lovely the experience was for them and Mum. It surpassed my expectations. There was a huge range of foods provided covering vegetarians and non-veg people - and the cake was perfect. One of the best parties we've organised for Mum and she's still talking about it two weeks later! Thanks to the whole team involved.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

It is such a pleasure to provide person-centred memorable occasions to our residents and their families. Thank you for your feedback.

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Review from Gloria L (Respite Resident) published on 21 February 2025 Submitted via Website
Overall Experience

I chose this care home for myself after brain surgery. I was delighted with the service provided. The staff were extremely attentive, friendly and approachable. The food was delicious and plentiful. I would rate this facility most highly. Thank you to the whole team!

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to leave a review for your stay with us.

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Review from A d (Wife of Resident) published on 20 February 2025 Submitted via Website
Overall Experience

My husband has been in respite care for three weeks and I'm hoping he can stay longer. The staff have been very kind and professional and there's always someone around to help. The interior is clean, modern and more like a hotel than a care home.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We appreciate you leaving a review for us and are delighted he will be remaining with us.

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Review from M F (Sister of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

It was my sister's birthday and the home arranged for us to use the snug at the home so our family could have a tea and cake birthday afternoon. Their attention was excellent and we all had a lovely time, even if my sister did not know what was happening, she was happy to be with us all (son, daughter, husband, grandchildren, nieces, nephews and friends). Our thanks to a well-run Woodland Grove. Keep up the good work.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

It's always nice to recognise a personalised celebration. Thank you for your review.

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Review from Paul M (Son of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

More than happy our family found this care home. It is so good to know my dad is in a very good home with excellent care and facilities provided. It has taken away the worry of him having to now live alone. All the staff are exceptional in achieving their professional and caring duties. To sum up, this home is brilliant.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

He has settled in exceptionally well and enjoying the external trips which is great to see. Thank you for your review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 25 Jun 2026

    Pearly Queen, Phyllis Broadbent, was given a proper knees up for her 99th birthday at the care home where she now lives. Phyllis, from Hackney, served as the Pearly Queen...

  • 25 Jun 2026

    A care home tortoise has extended his record of successful World Cup predictions by anticipating wins for both Brazil and Morrocco, taking his total of correct results to five out...

  • 27 Oct 2025

    Singing sessions designed to improve lung health are having a transformative effect for residents at Woodland Grove care home in Loughton. And for former jazz singer and resident, Susan Sansby,...

Upcoming Events

There are no upcoming events for Woodland Grove.

Awards / Recognitions (19)

  • 06 May 2026Recipient: Oakland Care
  • 30 Jan 2026Recipient: Oakland Care
  • 31 Jan 2025Recipient: Oakland Care

Accreditations

There are no accreditations posted yet for Woodland Grove.

Meet the Team (4)

Maryum Ahmad
Maryum AhmadJob Title:General ManagerJoined: 2020

I am a qualified Biomedical Scientist and specialised in Blood Transfusion. I worked for the NHS before I decided to join the Health and Social Care sector in 2012. My first role was at a small residential care setting for the elderly. I joined as a Deputy Manager and progressed to a Registered Manager role. Since then, I have been in various management roles within the sector.

I joined Oakland Care in 2020 as a Unit Manager. I then progressed to the Head of Memory and Residential Care Role before moving into the Deputy Manager Role and now General Manager. I have a passion for providing exceptional care and developing a team that goes above and beyond in the care they provide.

Silvia Mammarella
Silvia MammarellaJob Title:Deputy ManagerJoined: 2019

I have an academic background in Literature and Journalism. However, driven by the desire to be part of a meaningful change, in 2019, I decided to transition into the Social and Healthcare sector. This is when I joined Oakland Care as a Healthcare Assistant, and I have since advanced through various roles, progressively working my way up to my current position as Deputy Manager. My journey has given me a deep understanding of both the personal and professional aspects of care. As a Deputy Manager, I aim to ensure that our residents receive exceptional care and that my team is led with inspiration, compassion, and integrity. I recently earned a qualification in therapeutic counselling and am interested in all things philosophy and psychology.

Fiona Heneghan
Fiona HeneghanJob Title:Senior Client Relationship ManagerJoined: 2020

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of both Lambwood Heights and Woodland Grove care homes and build positive relationships with residents, families and external contacts in the community.

I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.

Michaela Volpe
Michaela VolpeJob Title:Lifestyles ManagerJoined: 2021

Before starting at Woodland Grove, my previous role was event coordinator in a museum and I have always worked in a creative industry. I helped to create big events such as private view and private parties.

I have a passion for creating creative and inclusive opportunities for diverse groups and making them explore different art and crafts.

I really enjoy also sports activities like keep fit and name the tune where we explore different music and create a great atmosphere.

Frequently Asked Questions about Woodland Grove

What types of Care is Woodland Grove registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodland Grove have?

There are 72 Single Rooms.

What are the Facilities & Services at Woodland Grove?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Woodland Grove to the centre of Loughton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodland Grove to verify any information. View our terms and conditions. Woodland Grove has an Enhanced Service -more info.