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Woodland Grove

Rectory Lane, Loughton, Essex IG10 3RU
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All staff across all aspects of care have demonstrated commitment, understanding and professionalismSimon A(Son of Resident/Service User)
Woodland Grove, Loughton
Clean, friendly and caring in the proper sense!Sarah(Daughter-in-law of Resident/Service User)
Woodland Grove, Loughton
I could not imagine her being in better care. The home and its staff are outstanding.B B(Son of Resident/Service User)
Woodland Grove, Loughton

Woodland Grove is a modern, purpose-built care home providing high-quality residential, nursing, dementia, and short-term respite care in a comfortable and welcoming setting.

The home features 72 spacious en-suite bedrooms, offering residents privacy and independence while benefiting from around-the-clock support. Residents can enjoy a range of excellent facilities, including a stylish bistro and bar, an on-site hair salon, several relaxing lounge areas, and beautifully maintained gardens with outdoor terraces.

Care at Woodland...  

Care Provided by Woodland Grove

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,930N/A
Residential Dementia CareFrom £1,990N/A
Nursing CareFrom £2,050N/A

These prices are only a guideline, please contact Woodland Grove Care Home to find out the exact price for your requirements.

Contact Woodland Grove to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maryum Ahmad (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (72)

Parking

  • Adequate parking on site. Please ensure you register your car details with Reception on arrival.

Woodland Grove Reviews (132)

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9.8

Woodland Grove has a Review Score of 9.8 (9.800) out of 10, based on 37 reviews in the last 2 years. Over all time Woodland Grove has 132 reviews.

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Review from S R (Daughter of Resident) published on 3 July 2024 Submitted via Website
Overall Experience

I would describe Woodland Grove as a 5-star hotel with care. My mother has been there for over three years now and is very well looked after. There are many activities every day that she is happy to join in with and has been taken out on many trips. She has her hair done every week and access to newspapers and magazines daily. I am so glad we chose this wonderful place to look after our lovely mum. Nothing is too much trouble for any of the staff and we are regularly kept informed of all the news regarding the home.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Your experience is very important to us. Providing the residents with enhanced care provides a wonderful atmosphere.

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Review from Gillian H (Daughter of Resident) published on 3 July 2024 Submitted via Website
Overall Experience
My Mum has been at Woodland Grove for over 4 years and is very happy to be living there. There are some exceptional carers, with different personalities that definitely make the day interesting. There is always a lot of laughter coming from her room and that is so important. The activities team, the hairdresser, the cleaning and maintenance staff, the reception staff as well as those behind the scenes, pull together to make this place a nice place to live and for family and friends to visit.

My Mum tells me she likes living there and feels safe, that is paramount.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review and for confirming we are meeting the need of what is important.

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Review from Jennifer T (Cousin of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

Very enjoyable home to visit, and lovely to see my cousin.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review following your visit, we appreciate your feedback.

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Review from Sheri W (Friend of Resident) published on 26 June 2024 Submitted via Postal Card
Overall Experience

I brought Mum and another friend to see their 'other' friend, they have known each other 'forever'. We are so impressed with Woodland Grove, the lady on reception greeted us with a lovely smile and has been so very helpful - bringing Mum's friend to sit with us - all the staff are happy and smiling and the home has a warm feel to it.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to visit, everyone is always welcome. Your feedback is much appreciated.

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Review from M M (Daughter of Resident) published on 13 June 2024 Submitted via Postal Card
Overall Experience

Woodland Grove has very high standards and goals and does an excellent job of accomplishing them.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review. We appreciate you taking the time.

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Review from Jennifer B (Cousin of Resident) published on 13 June 2024 Submitted via Postal Card
Overall Experience

It's a pleasure to come into an airy, bright and cheerful place.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review. Your observations are much appreciated, and we are delighted you enjoyed your visits.

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Review from P P (Son of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

The care and support that Mum receives is second to none; she is very well looked after. The carers help her all the time with bathing and dressing and are always checking on her to make certain she is okay. The activities they have as well keep her well-occupied. She especially enjoys the singers that come to the home and loves singing along.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review; it is much appreciated. Mum very much enjoys all activities and joins in giving everything a go.

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Review from R R (Sister of Resident) published on 5 June 2024 Submitted via Postal Card
Overall Experience

More than anything, the staff in Woodlands are fantastic. They are extremely kind and caring in every aspect and role, Woodlands is a happy 'home', the entertainment and activities team do everything to stimulate and encourage residents to join in. What a wonderful care home Woodlands is. Our family is very grateful.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We appreciate you taking the time to review. Having the family fully involved is wonderful.

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Review from M W (Wife of Resident) published on 5 June 2024 Submitted via Postal Card
Overall Experience
The staff are very caring. Always well received, cups of tea and I think that I'm well informed about the care my husband received.

He often falls and I telephone and it's up to me if I want to go and visit.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review, much appreciated. Working closely with the family and continuing to support with choice is important.

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Review from Sally P (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card
Overall Experience

Woodland Grove never ceases to amaze me. Mum has been here nearly 2 years now. The care she receives is second to none. Despite having some stays in the hospital, Mum cannot wait to get 'home'. The celebration of the 10-year anniversary was a wonderful event. So much thought is put into all of the events and every resident is made to feel extra special, even more so on their birthday. I wouldn't want Mum to be anywhere else. Each and every one of you is a superstar.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to view and express how happy you are with mum's care. Thank you for supporting our celebrations.

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Review from Andrea S (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card
Overall Experience

An exemplary care home in every way. Spotlessly clean, carers that really do care. fantastic facilities and activities. It is a comfort to know my parents were/are so well looked after. Thank you from the bottom of my heart.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We appreciate your review and we are pleased your father is doing so well.

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Review from D L (Daughter of Resident) published on 30 May 2024 Submitted via Postal Card
Overall Experience

Extremely warm and welcoming environment. Staff very attentive and polite. All hospitality second to none. Plenty of food and drink. My dad is so so happy. After recently losing my mum he found it very hard. This has given him a new lease of life. He was sitting at the front enjoying the 2 singers. They were excellent. Very professional.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your response and we are delighted that your father has settled so well.

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Review from Claire C (Niece of Resident) published on 28 May 2024 Submitted via Website
Overall Experience

I just wanted to thank you all at Woodland Grove for your years of dedicated care looking after my auntie and how much of a comfort it was to know she was in such good care. The fact that staff came to visit her in hospital in her final days and also attended the funeral was further proof, if it were needed, of the love that she was shown throughout her nearly 8 years at the home. Not to mention a phone call just a week ago from the lovely staff to check on me which was quite special.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to review. As you know she was much loved by everyone in the home and will be missed. It was a pleasure to care for her.

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Review from S W (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

Woodland Grove provides a very caring resident-central approach. The excellent staff take time to get to know the residents and then tailor their approach accordingly. I feel my father is being very well looked after and he is content and relaxed. The food is home-cooked with a decent variety of options. The activities are plentiful. All in all, I am very happy we selected Woodland Grove.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for giving a varied review of the facilities. We appreciate your feedback.

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Review from Susan C (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

My father was in this care home for 18 months, they were excellent. Lovely people, they look after every need. They convinced him to do activities. When not well they made sure he was well looked after.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review. We will miss all your family and the support you also gave the home.

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Review from Susan S (Resident / Service User) published on 30 April 2024 Submitted via Postal Card
Overall Experience

It took a few weeks to adjust, however, I am now feeling much better and moving more easily. I go out around the garden most days. I enjoy getting to know everyone and have made friends. Thank you.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We are delighted you are feeling settled and are fully involved in the daily activities offered. Thank you for taking the time to review.

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Review from Louis S (Grandson of Resident) published on 3 April 2024 Submitted via Website
Overall Experience

The staff were lovely and did an amazing job preparing one of the rooms for a family birthday gathering. It was beautifully decorated and the food that was catered was lovely as well. I’m glad that my nan is getting the care that she needs and deserves.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for leaving a review reflecting on the gathering you enjoyed.

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Review from Alia A (Daughter of Resident) published on 28 March 2024 Submitted via Website
Overall Experience
My 94-year-old mother has been a resident in Woodland Grove for 20 months now and I'm thankful every day that she is here. She has been loved and cared for with such professionalism warmth and dedication. Unfortunately, Mum's health deteriorated and has had to spend two weeks in hospital. She's just returned with a new set of health and care needs and I was blown away by the swift response initiated by one of the senior nurses and the whole care team.

Thank you to all the warm caring people around my mother. Thank you carers, nurses, lovely housekeeping ladies, amazing receptionists, amazing activity ladies, and management. Thank you Woodland Grove for setting the bar high.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to review and it is a pleasure to adapt every step of the way with your journey of care.

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Review from Maree K (Daughter of Resident) published on 23 January 2024 Submitted via Website
Overall Experience
My father has been at Woodland Grove since December 2022.
He has settled really well. We are very happy with all the staff, especially the lifestyle team, which we really enjoy taking Dad downstairs to the bistro for all the activities. He loves music and enjoys watching all that goes on.
Overall we couldn’t ask for a nicer, homely care home.

Thanks very much.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review. It is a delight to see your whole family support our activities with your dad.

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Review from Margaret P (Wife of Resident) published on 9 January 2024 Submitted via Website
Overall Experience

My husband had a short stay at Woodlands Grove between his discharge from hospital and his death. He was treated with great care and kindness and I was given great support by the staff during this time and treated with sincere sympathy and compassion when he died.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to review. It was a pleasure to be an important part of his journey.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 25 Jun 2026

    Pearly Queen, Phyllis Broadbent, was given a proper knees up for her 99th birthday at the care home where she now lives. Phyllis, from Hackney, served as the Pearly Queen...

  • 25 Jun 2026

    A care home tortoise has extended his record of successful World Cup predictions by anticipating wins for both Brazil and Morrocco, taking his total of correct results to five out...

  • 27 Oct 2025

    Singing sessions designed to improve lung health are having a transformative effect for residents at Woodland Grove care home in Loughton. And for former jazz singer and resident, Susan Sansby,...

Upcoming Events

There are no upcoming events for Woodland Grove.

Awards / Recognitions (19)

  • 06 May 2026Recipient: Oakland Care
  • 30 Jan 2026Recipient: Oakland Care
  • 31 Jan 2025Recipient: Oakland Care

Accreditations

There are no accreditations posted yet for Woodland Grove.

Meet the Team (4)

Maryum Ahmad
Maryum AhmadJob Title:General ManagerJoined: 2020

I am a qualified Biomedical Scientist and specialised in Blood Transfusion. I worked for the NHS before I decided to join the Health and Social Care sector in 2012. My first role was at a small residential care setting for the elderly. I joined as a Deputy Manager and progressed to a Registered Manager role. Since then, I have been in various management roles within the sector.

I joined Oakland Care in 2020 as a Unit Manager. I then progressed to the Head of Memory and Residential Care Role before moving into the Deputy Manager Role and now General Manager. I have a passion for providing exceptional care and developing a team that goes above and beyond in the care they provide.

Silvia Mammarella
Silvia MammarellaJob Title:Deputy ManagerJoined: 2019

I have an academic background in Literature and Journalism. However, driven by the desire to be part of a meaningful change, in 2019, I decided to transition into the Social and Healthcare sector. This is when I joined Oakland Care as a Healthcare Assistant, and I have since advanced through various roles, progressively working my way up to my current position as Deputy Manager. My journey has given me a deep understanding of both the personal and professional aspects of care. As a Deputy Manager, I aim to ensure that our residents receive exceptional care and that my team is led with inspiration, compassion, and integrity. I recently earned a qualification in therapeutic counselling and am interested in all things philosophy and psychology.

Fiona Heneghan
Fiona HeneghanJob Title:Senior Client Relationship ManagerJoined: 2020

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of both Lambwood Heights and Woodland Grove care homes and build positive relationships with residents, families and external contacts in the community.

I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.

Michaela Volpe
Michaela VolpeJob Title:Lifestyles ManagerJoined: 2021

Before starting at Woodland Grove, my previous role was event coordinator in a museum and I have always worked in a creative industry. I helped to create big events such as private view and private parties.

I have a passion for creating creative and inclusive opportunities for diverse groups and making them explore different art and crafts.

I really enjoy also sports activities like keep fit and name the tune where we explore different music and create a great atmosphere.

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