Woodland Grove

Rectory Lane, Loughton IG10 3RU
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9.8 128 Reviews
  • Woodland Grove, Loughton
Woodland Grove is a purpose-built care home offering the highest standards of residential, nursing, memory and respite care in a warm, welcoming and cosy environment.

Woodland Grove has 72 individual, private en-suite rooms. Facilities include a bar and bistro area, a cinema room, hairdressing salon, multiple day lounges and beautiful garden areas and terraces.

Woodland Grove offers bespoke care plans and a varied choice of lifestyle activities to ensure residents receive the very best care and have the freedom to explore and enjoy a range of hobbies.

Woodland Grove is part of Oakland Care.
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Care Provided by Woodland Grove

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1840
  • Self-Funded Residential Dementia Care: from £1898
  • Self-Funded Nursing Care: from £1955

These prices are only a guideline, please contact Woodland Grove Care Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Woodland Grove to find out the exact price for your requirements.

Contact Woodland Grove to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Woodland Grove to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Maryum Ahmad (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Parking

  • Adequate parking on site. Please ensure you register your car details with Reception on arrival.

Woodland Grove Reviews (128)

9.8

Woodland Grove has a Review Score of 9.8 (9.817) out of 10, based on 57 reviews in the last 2 years.
Over all time Woodland Grove has 128 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Woodland Grove
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Total of 128, showing 121-128
Review from Barbra (Daughter of Resident) published on 13 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was receiving 24 hrs at home and originally came here for a two week break but has asked to stay permanently. The care provided is amazing, in fact the staff are beyond amazing. My mother enjoys the various activities and looks forward to trying different things. She has been painting and
taking part in quizzes, its as if she's come alive again and looks so rested and sleeping well! I cannot thank enough all the staff for their never ending care and support they showed.
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Review from K P (Daughter of Resident) published on 4 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to the care home in May 2015. She arrived from hospital in a terrible state. My mum was cared for as soon as she arrived. A doctor and district nurser came the next day. The staff have looked after and cared for my mum in every way possible and now looks like a different woman to the
point of putting on weight.
The entertainment is amazing and mum enjoys it so much. Also the management are always there if you need them and are very caring. The receptionists on arrival are professional and polite and are so lovely. Nothing is too much for Woodland Grove and I'm so glad I chose them.
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Review from Belinda B (Daughter of Resident) published on 2 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Woodland Grove for just under a year. She sadly died in November. Her care at the home was excellent and she was always treated with such dignity and respect. During her time at the home, her individual needs were met and catered for. The staff were always polite and helpful
whenever I visited and during the last few weeks of my mother's life, they were there to support me too, nothing was ever too much trouble.
I cannot express my thanks and gratitude enough for the care she received there in what was a difficult year. Thank you.
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Review from Jenni R (Daughter of Resident) published on 28 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Woodland Grove from July 2014 until her death in May 2015. The quality of care which she received there was outstanding, and I would unhesitatingly recommend the home. My mother was a fairly private and independent woman; moving to a care home was very much a last resort when she
could no longer be cared for safely at home. The staff at Woodland Grove were able to coax her into participating in the life of the home, whilst continuing to respect her privacy. During the last few weeks of her life the home was wonderful, caring for her gently and with dignity and enabling the family to spend as much time with her as we could. I can never thank them, and in particular the excellent Manager enough for those last few weeks.
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Review from Michael H (Son of Resident) published on 9 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing this care home for my mother is one of the best decisions my family has made; the difficult time when my mother needed to be admitted into a care home was made so much easier because of the manager's caring attitude and help, and the excellent welcome my mother received when she first arrived.


Every

staff member is caring and professional; nothing is too much trouble and they all seem genuinely happy to be there
My mother has been made to feel very welcome and has settled in extremely well.
The standard of care is truly excellent with various events organised (should a resident wish to take part).
There are always staff members in attendance and we always feel relaxed and happy that my mother is in such a supportive and secure place


Family and friends are encouraged to visit and are made very welcome.
We wished to celebrate my mother's birthday recently and the care home more than happily decorated a large room with bunting and balloons and provided a wonderful buffet and drinks. Although very frail my mother so enjoyed her day as did all of her children, grandchildren and great grandchildren.


The fabric of the building is excellent and has been purpose built as a care home, everywhere is fresh, clean and new.
The resident's bedrooms are large with beautifully designed en-suite facilities (in my mother's case it is a wet room).
There are lovely touches everywhere with various items of decoration which are of interest to residents.


To sum up, it is great to have such good accommodation, however it is really the staff who make this so exceptional with their professional abilities and such great personal attitude.


I would highly recommend this establishment and I reiterate it is the best decision we have made.

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Review from Janice P (Daughter of Resident) published on 9 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodland Grove has brought a happiness to my mother's life that has meant so much to her, myself and her grandson that now enjoys his visits. I am extremely grateful as circumstances restrict my visits but whenever I call and speak to members of the team and the feedback is always positive and reassuring.
The home has been our saviour. Thank you to everyone.
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Review from Claire T (Daughter of Resident) published on 4 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent the last 2 weeks of his life being cared for in this wonderful place. He was admitted for palliative care for his advanced and aggressive cancer (Lung, liver and spine) aged just 76 and having been diagnosed just two months prior. I can honestly say the care he received was excellent.
Upon admission he was weak and immobile, suffering from intense pain, distress and discomfort. The wonderful manager and her excellent team cared for him like he was a member of their own family. He was kept clean, comfortable and loved; he was treated with dignity and respect; and his pain and distress was promptly dealt with and he was made comfortable and calm. The nursing team led by an excellent member of staff were just so amazing and the also incredible care assistants (my lovely Daddy called them his angels) gave not only him but us absolutely first class care. I would not hesitate to recommend.
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Review from Amy F (Daughter of Resident) published on 4 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father entered Woodland Grove at the end of life stage. He was cared for with the greatest compassion by every member of staff he encountered. In fact he called the nurses and carers 'his angels'. They showed him a level of love and respect that I did not think was possible to achieve in such a short
space of time. Unfortunately my beloved father passed away just under two weeks after his arrival but I am comforted by the fact that he died peacefully, and with great dignity. The Manager and her nursing team are the most professional, warm and caring group of people. I cannot praise Woodland Grove highly enough, I would not hesitate in recommending anyone here. It is a wonderful facility, beautifully decorated and exceptionally clean. Additionally the food is of a very high standard!
I would like to make a special mention firstly of the Manager - she cared for my father, and indeed all of my family, far beyond any of our expectations. Also another member of staff in charge of the Nursing unit, I have only the highest praise for her care of my father, she was amazing. Her calm, unhurried manner was so appreciated by us all. The whole nursing team were such a comfort to us in our darkest days.
Woodland Grove is a very special place.
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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Woodland Grove is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.817 for Woodland Grove is calculated as follows: ( (550 Excellents x 5) + (99 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 660 Ratings = 4.817
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodland Grove is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 57 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (4)

Maryum

Maryum Ahmad

Job Title: Registered Manager Joined: 2020

I am a qualified Biomedical Scientist and specialised in Blood Transfusion. I worked for the NHS before I decided to join the Health and Social Care sector in 2012. My first role was at a small residential care setting for the elderly. I joined as a Deputy Manager and progressed to a Registered Manager role. Since then, I have been in various management roles within the sector.


I joined Oakland Care in 2020 as a Unit Manager. I then progressed to the Head of Memory and Residential Care Role before moving into the Deputy Manager Role and now General Manager. I have a passion for providing exceptional care and developing a team that goes over and beyond in the care they provide.

Silvia

Silvia Mammarella

Job Title: Deputy Manager Joined: 2019

I have an academic background in Literature and Journalism. However, driven by the desire to be part of a meaningful change, in 2019, I decided to transition into the Social and Healthcare sector. This is when I joined Oakland Care as a Healthcare Assistant, and I have since advanced through various roles, progressively working my way up to my current position as Deputy Manager. My journey has given me a deep understanding of both the personal and professional aspects of care. As a Deputy Manager, I aim to ensure that our residents receive exceptional care and that my team is led with inspiration, compassion, and integrity. I recently earned a qualification in therapeutic counselling and am interested in all things philosophy and psychology.

Fiona

Fiona Heneghan

Job Title: Senior Client Relationship Manager Joined: 2020

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of both Lambwood Heights and Woodland Grove care homes and build positive relationships with residents, families and external contacts in the community.


I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.

Michaela

Michaela Volpe

Job Title: Lifestyles Manager Joined: 2021

Before starting at Woodland Grove, my previous role was event coordinator in a museum and I have always worked in a creative industry. I helped to create big events such as private view and private parties.


I have a passion for creating creative and inclusive opportunities for diverse groups and making them explore different art and crafts.

I really enjoy also sports activities like keep fit and name the tune where we explore different music and create a great atmosphere.

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