Woodland Grove

Woodland Grove was recommended to me by the wife of a resident with Dementia. She spoke very highly of the care her husband received, in particular, during his last hours. My husband has Dementia and has been at Woodland Grove now for one year. He settled very quickly and I cannot praise the care and concern the staff have shown him. He seems to be very happy. I commend Oakland Care for the way they have provided a safe environment for residents and staff during the Covid-19 pandemic.

My father had been a respite resident at Woodland Grove nursing home for the last two years. He had progressive dementia. The home was always very welcoming and very accommodating to his changing needs. Unfortunately, my father's last visit was for two weeks of palliative care following a stint in hospital. I am very pleased and grateful for the wonderful and dignified care he received. The staff were also very friendly and supportive of my needs at what was a very difficult time.

Our Mum has thrived since her arrival at Woodlands Grove, after being in hospital for several months. She has settled in, adjusted and is happy. She sings the praises of her carers who have been amazing. She has put on weight and is in good health. She recognises that life is better now.

The staff do their utmost to ensure that residents receive all the care they require, physical and emotional. This has been a very trying time for all. They are also very good at supporting relatives at end of life. Currently, I am facilitating a garden project which is involving as many residents as possible with making light spinners, wind chimes and in planting and caring for the area.

I would also like to thank the staff for their dedication in looking after our loved ones, especially during this time.

We are all so grateful to you all so again A BIG THANK YOU and hope we can all get back soon to coming in again.

I have always found all the staff go above and beyond their work expectations and always have a smile on their faces, nothing is too much for them. They treat all residents the same and give them respect.

VIRUS-FREE!

Wonderful reception from the Manager and care team at Woodland Grove. Professional, friendly, caring, and dealt with a difficult situation with efficiency and compassion. Communication is always excellent, and the resident's family and I are very happy to finally have peace of mind that he is being very well looked after.

I do find I need to keep an eye on things. Although in the main the carers are have been very good, there have been occasions when it has been difficult to find help when needed as they do seem to disappear on breaks en masse. Any concerns I have had are quickly attended to when brought to the attention of senior staff/management.

Afterall, we were recommended to the home and we have not been disappointed.

A lovely home - Truly cared for my Mother-in-law and the rest of the family. Clean, friendly and caring in the proper sense!

We had a bad experience on the first night due to poor agency and permanent staff. This was dealt with promptly and effectively. After this the care my Mum received was excellent. Some of the staff showed a level of genuine and sincere care way above the personal care expected of their role. The current, interim, management are making good progress at ensuring high standards across the board.

My Mum was in Woodland Grove from October 2017 until February 2018. The staff at Woodland helped make my Mum's last few months a peaceful and very pleasant environment. From the main staff to cleaners, everyone was lovely. I loved you all and so did my dear Mum. Thank you.

Staff are most helpful, nothing is too much trouble. Everywhere is clean.

Woodland Grove has many good aspects to it. And this post is to add my own grateful comments to those who responded so professionally and promptly.

Thank you, Woodland Grove.

A lovely warm and welcoming home with the excellent staff. Very well managed and run with great support and nursing staff.

Good sized rooms and good, fresh food with an excellent Bristo for residents and families, with coffee, snacks and even beer. Lovely gardens suitable for wheelchairs. Good security and sensible parking arrangements. Overall, top of my list.

Oh and TV in all rooms and lots of activities with super activity staff.

This home should have an award.

Our mum was a resident in Woodland from September 2016 to January 2017 when she sadly passed away. She had been in the hospital and in bed from July to September. At Woodland, she was able to be up most days in her wheelchair and participate in some of the varied activities that Woodland provides. Mum was nearly 91 when she died and was very frail. The staff on the nursing floor were always so kind and respectful of mum. As mum was nearing the end, the staff continued to care for mum with compassion but they also cared for her family with the same degree of attention, supporting us emotionally as well as practically by making sure we were watered and fed. We would like to amplify the previous comments that Woodland is an exceptional place and the staff are truly amazing and inspiring. Several of them have experienced their own tragic losses and their empathy with the residents and their families is second to none. We are so glad that we chose Woodland to look after mum in her final days.