Submit a Review for Osborne House
16 Bay Road, Clevedon, BS21 7BT
View full details of Osborne HouseLatest Reviews for Osborne House
28 January 2026
The care that dad received from the moment he arrived to his last breath was deeply respectful caring and loving
Dad could be hard work but everybody work really well with him
The home was well run clean and tidy
20 November 2025
My wife was a resident from 21/1/25 until her peaceful death on 1/10/25. Her care can only be described as the ever.
The management and carers were second to none. I can't imagine anywhere else was better.
19 November 2025
My Grandad has become a recent resident at Osborne House and I have been absolutely blown away by the standard of care, activities and frequent social media updates from the incredible staff. It seems the staff are working tirelessly to make sure the residents are entertained, involved and most
importantly, happy. Huge shout-out to those who are organising and conducting activities. It's really great to see. Whenever we've visited we've been made to feel very welcome and encouraged to call in at any time. It's been an emotional time for everyone involved, but the entire team has made this difficult time very smooth and has given us all confidence that this was the best decision. It's also very clear that my Grandad is very happy and in a loving, caring environment. I really hope all of this amazing work by the staff is truly recognised and rewarded.
21 October 2025
I feel very welcome every time I visit, the staff are very caring and do a very difficult job. My only concern is my
Husband could be encouraged to walk a little more if he had a frame at his disposal, when I visit I have to ask for one.
13 October 2025
Upon arriving at Osborne House - October 2024, my Dad has been made to feel, safe, secure and very welcome.
During his time living in Osborne House, Dad has had a few health issues and Osborne House has always been proactive and very supportive.
In particular, Dad has recently had a spell in
hospital and initially the hospital medical team, did not know if he would pull through. Fortunately, he did. Osborne House went above and beyond, having training in the hospital, which enabled Dad's return, as otherwise without that, he would have had to move to another care home, They have provided a new bed, suitable for his current needs and safety equipment, as he is frailer since this episode.
The decision to move Dad into care, was a very difficult one. But Osborne House has eased us, as a family to realise it was the right thing for him. Seeing Dad settled, has been such a relief.
13 October 2025
For the past nine years, this dementia care home has been a true sanctuary for my mother, and I cannot speak highly enough of the incredible care she has received. From the moment she arrived, the staff have consistently gone above and beyond to ensure she is safe, comfortable, and treated with the
utmost dignity.
The team is not only highly skilled but genuinely compassionate. They know my mother as an individual - her preferences, her routines, and even the little things that make her smile. The personalised care she receives, allows her to maintain a sense of identity despite the challenges of dementia.
The food is excellent - nutritious, varied, and thoughtfully prepared. There's a vibrant programme of activities that keep residents engaged and stimulated, and the atmosphere is warm, respectful, and full of life. Thank you to everyone at the home for your unwavering dedication and care. You've made a difficult journey so much easier for our family, and we a deeply grateful.
13 October 2025
All staff at this Care home deliver an excellent service for residents. They are caring and keep us informed of any concerns .
They keep residents occupied throughout day with various activities and also other entertainment
The position of this care home is also a bonus having excellent
views of the sea and Welsh hills which can be viewed from the front of the building.
The receptionists make visitors very welcome. They remember the names of visitors which makes you feel most welcome.
We are pleased to have found such a good care home for our friend.
13 October 2025
I needed to find respite for my husband as I was having eye op, I looked at several homes, but Osborne House has a good feel. I was not disappointed, my everyday feedback online was so reassuring and with the addition of photos, I could see he was happy, as I have known him for a while. I can tell
that full time care will be needed soon, and I feel confident that Osborne House will be a perfect setting.
07 October 2025
Osborne House are an excellent team of caring, experienced and kind people. It is reassuring to know that my Dad is being well looked after by them with dignity and care. Their communication with us is good and their interaction and activities with residents is excellent.
22 September 2025
My mother has been a resident of Osborne House for the last 10 years. The home consistently offers a service which is excellent in terms of the care offered to residents, opportunities to engage in personalised activities inside and offsite, and its support for relatives. Recently, the service has
expanded to offer home care, an on-site cafe which is the hub for a number of support groups, while offering an excellent care service.
17 September 2025
It is so difficult having to place one's loved one in residential care, but this home is truly welcoming and becomes part of the family. The carers are kind, compassionate and patient, even with the most challenging behaviours. They are reassuring when residents are frightened or upset, and provide
plenty of activities and distractions to keep them engaged. The food is fresh and home cooked, and there is always a lovely cake on a resident's birthday. This home is beautifully decorated and maintained, and the new addition of a cafe downstairs, and the sun terrace above makes the most of the views over to south Wales. My father always loved Clevedon, and I am happy that he is living there in his last years. I highly recommend Osborne House for its excellent care of extremely vulnerable older people.
31 July 2025
I just had a care plan review with a member of staff at Osborne House. It is so incredible the care and understanding the member of staff and her team have for my Dad's needs. Because of the type of dementia my Dad's moods can dramatically swing and make it very challenging to meet his daily needs,
however the compassion and care they show him is extraordinary. Always going the extra mile to make sure he is safe and taken care of physically and mentally.
Seeing how well he is doing, and how happy he is right now is so much more than I could ever have imagined and wished for.
Being able to see Dad taking part in activities and interacting with the staff is incredible, they have the hardest job in the world and always are so kind and lovely towards everyone no matter how hard.
I can't thank you all enough for being such wonderful, caring people and looking after my Dad in the most difficult of circumstances, as well answering any questions I have and keeping me informed if anything changes. Thank you.
26 May 2025
Words can't fully express the gratitude my family and I feel toward the wonderful team at Osborne Care home, in particular the Manager and Assistant Manager who were wonderful. From the moment my elderly dad, who was living with dementia, moved in, we felt an overwhelming sense of relief and
reassurance. The care, dignity, and compassion shown to him went far beyond our expectations.
The staff were not only highly professional and skilled in dementia care, but also incredibly warm and attentive. They took the time to understand my dad as a person-his routines, his history, and the little things that made him smile. It meant the world to us to see him treated not just as a resident, but as a valued individual.
Knowing that he spent his final months surrounded by such kindness and respect brings us comfort during a difficult time. We will always be grateful to Osborne House for the love and support they gave-not just to Dad, but to all of us. Thank you.
13 May 2025
All the staff and Osborne House were fantastic with my dad.
The manager and the team I can't thank you enough for how you looked after him.
You went way beyond what anyone could have reasonably expected .
Dementia is an awful disease that took our dad from us which sadly thousands of people have
to go through .
As a family putting a loved one in a home " has a stigma to it and we all felt guilty we couldn't properly look after our dad but it was 100% the right decision from a safety and care position .
The team at Osborne House made my dads last months weeks and days way less painful by there kindness and thoughtfulness .
Going the extra mile and genuinely caring for him.
My dad thought the world of the staff at Osborne House which says everything.
It helped us through an incredibly sad time with the positive and personal approach everyone had until my dad sadly passed away recently .
Brilliant team
Amazing people doing an amazing job.
13 May 2025
Visited my grandmother in January, I live abroad so I can't see her as much as I'd like, but I was very happy and relieved that she is in such a wonderful environment, with super nice staff and being cared for ..
13 May 2025
I cannot praise too highly the care offered by Osborne House. In my opinion - as detailed below - it rates 5,stars in all areas. It is extremely well managed and the fact that in the many months my husband was in care there was continuity of staff all of whom were very positively involved with the
wellbeing/care of the residents. Smiling faces abound and each resident is known and addressed by name. There is a genuine atmosphere of love of their residents at Osborne House.
18 November 2024
I can not recommend Osborne house enough. My stepdad watched rugby, sang, did the activities he enjoyed and was given the food he liked and great care. I found those caring for him super committed to doing their best and staff communication was really good. As relatives we were also cared for really
well. We were so fortunate to find somewhere like this.
28 May 2024
I highly recommend Osborne House to anyone seeking a care home for a beloved relative. Osborne House is exceptional and different for many reasons. From the moment you walk through the door, you feel at ease. It is beautifully decorated, homely and clean. It is a safe and kind environment. A weekly
schedule of entertainment and activities is in place to keep the home filled with music, laughter, fun and happiness. Every single member of staff is dedicated to their role; caring, kind and providing all the support needed. My mum has been with Osborne House for the past three years and I know she is in the safest of hands. With sincere thanks to all those who care for her.
02 October 2023
Osborne House is a very pleasant care home. The staff are very welcoming. My brother is happy there. There are many activities to keep the residents occupied. I'm kept updated with everything and can join in with many of the things happening. I have nothing but praise for Osborne House.
20 September 2023
The stimulation given to residents is outstanding, the activities that they can do and places that they can visit really aid with memory.
It is like a home from home feel with caring and kind staff.
Latest Reviews for Osborne House
28 January 2026
The care that dad received from the moment he arrived to his last breath was deeply respectful caring and loving
Dad could be hard work but everybody work really well with him
The home was well run clean and tidy
20 November 2025
My wife was a resident from 21/1/25 until her peaceful death on 1/10/25. Her care can only be described as the ever.
The management and carers were second to none. I can't imagine anywhere else was better.
19 November 2025
My Grandad has become a recent resident at Osborne House and I have been absolutely blown away by the standard of care, activities and frequent social media updates from the incredible staff. It seems the staff are working tirelessly to make sure the residents are entertained, involved and most
importantly, happy. Huge shout-out to those who are organising and conducting activities. It's really great to see. Whenever we've visited we've been made to feel very welcome and encouraged to call in at any time. It's been an emotional time for everyone involved, but the entire team has made this difficult time very smooth and has given us all confidence that this was the best decision. It's also very clear that my Grandad is very happy and in a loving, caring environment. I really hope all of this amazing work by the staff is truly recognised and rewarded.
21 October 2025
I feel very welcome every time I visit, the staff are very caring and do a very difficult job. My only concern is my
Husband could be encouraged to walk a little more if he had a frame at his disposal, when I visit I have to ask for one.
13 October 2025
Upon arriving at Osborne House - October 2024, my Dad has been made to feel, safe, secure and very welcome.
During his time living in Osborne House, Dad has had a few health issues and Osborne House has always been proactive and very supportive.
In particular, Dad has recently had a spell in
hospital and initially the hospital medical team, did not know if he would pull through. Fortunately, he did. Osborne House went above and beyond, having training in the hospital, which enabled Dad's return, as otherwise without that, he would have had to move to another care home, They have provided a new bed, suitable for his current needs and safety equipment, as he is frailer since this episode.
The decision to move Dad into care, was a very difficult one. But Osborne House has eased us, as a family to realise it was the right thing for him. Seeing Dad settled, has been such a relief.
13 October 2025
For the past nine years, this dementia care home has been a true sanctuary for my mother, and I cannot speak highly enough of the incredible care she has received. From the moment she arrived, the staff have consistently gone above and beyond to ensure she is safe, comfortable, and treated with the
utmost dignity.
The team is not only highly skilled but genuinely compassionate. They know my mother as an individual - her preferences, her routines, and even the little things that make her smile. The personalised care she receives, allows her to maintain a sense of identity despite the challenges of dementia.
The food is excellent - nutritious, varied, and thoughtfully prepared. There's a vibrant programme of activities that keep residents engaged and stimulated, and the atmosphere is warm, respectful, and full of life. Thank you to everyone at the home for your unwavering dedication and care. You've made a difficult journey so much easier for our family, and we a deeply grateful.
13 October 2025
All staff at this Care home deliver an excellent service for residents. They are caring and keep us informed of any concerns .
They keep residents occupied throughout day with various activities and also other entertainment
The position of this care home is also a bonus having excellent
views of the sea and Welsh hills which can be viewed from the front of the building.
The receptionists make visitors very welcome. They remember the names of visitors which makes you feel most welcome.
We are pleased to have found such a good care home for our friend.
13 October 2025
I needed to find respite for my husband as I was having eye op, I looked at several homes, but Osborne House has a good feel. I was not disappointed, my everyday feedback online was so reassuring and with the addition of photos, I could see he was happy, as I have known him for a while. I can tell
that full time care will be needed soon, and I feel confident that Osborne House will be a perfect setting.
07 October 2025
Osborne House are an excellent team of caring, experienced and kind people. It is reassuring to know that my Dad is being well looked after by them with dignity and care. Their communication with us is good and their interaction and activities with residents is excellent.
22 September 2025
My mother has been a resident of Osborne House for the last 10 years. The home consistently offers a service which is excellent in terms of the care offered to residents, opportunities to engage in personalised activities inside and offsite, and its support for relatives. Recently, the service has
expanded to offer home care, an on-site cafe which is the hub for a number of support groups, while offering an excellent care service.
17 September 2025
It is so difficult having to place one's loved one in residential care, but this home is truly welcoming and becomes part of the family. The carers are kind, compassionate and patient, even with the most challenging behaviours. They are reassuring when residents are frightened or upset, and provide
plenty of activities and distractions to keep them engaged. The food is fresh and home cooked, and there is always a lovely cake on a resident's birthday. This home is beautifully decorated and maintained, and the new addition of a cafe downstairs, and the sun terrace above makes the most of the views over to south Wales. My father always loved Clevedon, and I am happy that he is living there in his last years. I highly recommend Osborne House for its excellent care of extremely vulnerable older people.
31 July 2025
I just had a care plan review with a member of staff at Osborne House. It is so incredible the care and understanding the member of staff and her team have for my Dad's needs. Because of the type of dementia my Dad's moods can dramatically swing and make it very challenging to meet his daily needs,
however the compassion and care they show him is extraordinary. Always going the extra mile to make sure he is safe and taken care of physically and mentally.
Seeing how well he is doing, and how happy he is right now is so much more than I could ever have imagined and wished for.
Being able to see Dad taking part in activities and interacting with the staff is incredible, they have the hardest job in the world and always are so kind and lovely towards everyone no matter how hard.
I can't thank you all enough for being such wonderful, caring people and looking after my Dad in the most difficult of circumstances, as well answering any questions I have and keeping me informed if anything changes. Thank you.
26 May 2025
Words can't fully express the gratitude my family and I feel toward the wonderful team at Osborne Care home, in particular the Manager and Assistant Manager who were wonderful. From the moment my elderly dad, who was living with dementia, moved in, we felt an overwhelming sense of relief and
reassurance. The care, dignity, and compassion shown to him went far beyond our expectations.
The staff were not only highly professional and skilled in dementia care, but also incredibly warm and attentive. They took the time to understand my dad as a person-his routines, his history, and the little things that made him smile. It meant the world to us to see him treated not just as a resident, but as a valued individual.
Knowing that he spent his final months surrounded by such kindness and respect brings us comfort during a difficult time. We will always be grateful to Osborne House for the love and support they gave-not just to Dad, but to all of us. Thank you.
13 May 2025
All the staff and Osborne House were fantastic with my dad.
The manager and the team I can't thank you enough for how you looked after him.
You went way beyond what anyone could have reasonably expected .
Dementia is an awful disease that took our dad from us which sadly thousands of people have
to go through .
As a family putting a loved one in a home " has a stigma to it and we all felt guilty we couldn't properly look after our dad but it was 100% the right decision from a safety and care position .
The team at Osborne House made my dads last months weeks and days way less painful by there kindness and thoughtfulness .
Going the extra mile and genuinely caring for him.
My dad thought the world of the staff at Osborne House which says everything.
It helped us through an incredibly sad time with the positive and personal approach everyone had until my dad sadly passed away recently .
Brilliant team
Amazing people doing an amazing job.
13 May 2025
Visited my grandmother in January, I live abroad so I can't see her as much as I'd like, but I was very happy and relieved that she is in such a wonderful environment, with super nice staff and being cared for ..
13 May 2025
I cannot praise too highly the care offered by Osborne House. In my opinion - as detailed below - it rates 5,stars in all areas. It is extremely well managed and the fact that in the many months my husband was in care there was continuity of staff all of whom were very positively involved with the
wellbeing/care of the residents. Smiling faces abound and each resident is known and addressed by name. There is a genuine atmosphere of love of their residents at Osborne House.
18 November 2024
I can not recommend Osborne house enough. My stepdad watched rugby, sang, did the activities he enjoyed and was given the food he liked and great care. I found those caring for him super committed to doing their best and staff communication was really good. As relatives we were also cared for really
well. We were so fortunate to find somewhere like this.
28 May 2024
I highly recommend Osborne House to anyone seeking a care home for a beloved relative. Osborne House is exceptional and different for many reasons. From the moment you walk through the door, you feel at ease. It is beautifully decorated, homely and clean. It is a safe and kind environment. A weekly
schedule of entertainment and activities is in place to keep the home filled with music, laughter, fun and happiness. Every single member of staff is dedicated to their role; caring, kind and providing all the support needed. My mum has been with Osborne House for the past three years and I know she is in the safest of hands. With sincere thanks to all those who care for her.
02 October 2023
Osborne House is a very pleasant care home. The staff are very welcoming. My brother is happy there. There are many activities to keep the residents occupied. I'm kept updated with everything and can join in with many of the things happening. I have nothing but praise for Osborne House.
20 September 2023
The stimulation given to residents is outstanding, the activities that they can do and places that they can visit really aid with memory.
It is like a home from home feel with caring and kind staff.