






Osborne House, in Clevedon, provides residential dementia care while maintaining an environment where adults with sensitive mental health needs can feel relaxed and have permanent access to a skilled care and support team.
Some of the rooms have sea views and are en-suite, while the home has its own treatment room, a secure patio area, a conservatory and three activity rooms.
Meals are made in-house every day and residents and service users...
Care Provided by Osborne House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We include most things in our weekly fee. Although Hairdressing is separate as arranged for you. We have a small list of what you may have to pay for should you need it. We accept council rates with a top up. However we offer fully trained staff, people that know how to support and care for residents with dementia. We believe the ethos of having choice and making that happen is more important than any fee you pay.
The price(s) shown are provided by the care home. Contact Osborne House for full pricing details and T&Cs.
Contact Osborne House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Osborne Care Homes Ltd
- Private Owned
Person in charge
- Justine Brown(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are requested to be sensible around meal times, guests are welcome to enjoy a meal with the resident- this is encouraged but please do not interrupt their eating time. Visitors, for the safety of residents and staff, will not be let in after 9pm unless otherwise arranged.
Parking
- Parking is at own risk on the drive or down on the road near by.
Osborne House Reviews (60)
Osborne House has a Review Score of 9.9 (9.945) out of 10, based on 20 reviews in the last 2 years.
Over all time Osborne House has 60 reviews.
Moving Mum to a new care home was a huge decision for my sister and I. We knew that Mum's needs were not being met where she was previously. We contacted Osborne House to arrange a tour. From the moment we stepped in we were made very welcome, every member of the team we met were friendly, professional and most importantly caring. A room with a view of the Bristol Channel was available, we could not have chosen anywhere better. We were delighted that Mum could move in immeditaely. On arrival we were asked to complete a comprehensive questionnaire, all of which was evidently read. Sadly Mum passed away fairly recently she was able to stay right up until she passed away, something we were so grateful for. Whilst she was there friends and family could visit at anytime and were also greeted with the same welcome as Mum. The food is excellent, activities are inclusuve everyone is encouraged to particpate in whatever is going on. The whole team demonstrate what care should look like
I am very happy with my mother being here, the staff are caring and lovely, the home is beautifully decorated, the activities are exceptional. The most important thing is she feels safe and cared for and I can relax and be comfortable with leaving her there.
Such a beautiful clean and well looked after home, everyone is so polite and lovely! My nan seems so happy and well taken care of! Would recommend for anyone to have a family or friend living here. They would be very well looked after and loved
Dad could be hard work but everybody work really well with him
The home was well run clean and tidy
The management and carers were second to none. I can't imagine anywhere else was better.
My Grandad has become a recent resident at Osborne House and I have been absolutely blown away by the standard of care, activities and frequent social media updates from the incredible staff. It seems the staff are working tirelessly to make sure the residents are entertained, involved and most importantly, happy. Huge shout-out to those who are organising and conducting activities. It's really great to see. Whenever we've visited we've been made to feel very welcome and encouraged to call in at any time. It's been an emotional time for everyone involved, but the entire team has made this difficult time very smooth and has given us all confidence that this was the best decision. It's also very clear that my Grandad is very happy and in a loving, caring environment. I really hope all of this amazing work by the staff is truly recognised and rewarded.
Husband could be encouraged to walk a little more if he had a frame at his disposal, when I visit I have to ask for one.
I needed to find respite for my husband as I was having eye op, I looked at several homes, but Osborne House has a good feel. I was not disappointed, my everyday feedback online was so reassuring and with the addition of photos, I could see he was happy, as I have known him for a while. I can tell that full time care will be needed soon, and I feel confident that Osborne House will be a perfect setting.
All staff at this Care home deliver an excellent service for residents. They are caring and keep us informed of any concerns .
They keep residents occupied throughout day with various activities and also other entertainment
The position of this care home is also a bonus having excellent views of the sea and Welsh hills which can be viewed from the front of the building.
The receptionists make visitors very welcome. They remember the names of visitors which makes you feel most welcome.
We are pleased to have found such a good care home for our friend.
For the past nine years, this dementia care home has been a true sanctuary for my mother, and I cannot speak highly enough of the incredible care she has received. From the moment she arrived, the staff have consistently gone above and beyond to ensure she is safe, comfortable, and treated with the utmost dignity.
The team is not only highly skilled but genuinely compassionate. They know my mother as an individual - her preferences, her routines, and even the little things that make her smile. The personalised care she receives, allows her to maintain a sense of identity despite the challenges of dementia.
The food is excellent - nutritious, varied, and thoughtfully prepared. There's a vibrant programme of activities that keep residents engaged and stimulated, and the atmosphere is warm, respectful, and full of life. Thank you to everyone at the home for your unwavering dedication and care. You've made a difficult journey so much easier for our family, and we a deeply grateful.
Upon arriving at Osborne House - October 2024, my Dad has been made to feel, safe, secure and very welcome.
During his time living in Osborne House, Dad has had a few health issues and Osborne House has always been proactive and very supportive.
In particular, Dad has recently had a spell in hospital and initially the hospital medical team, did not know if he would pull through. Fortunately, he did. Osborne House went above and beyond, having training in the hospital, which enabled Dad's return, as otherwise without that, he would have had to move to another care home, They have provided a new bed, suitable for his current needs and safety equipment, as he is frailer since this episode.
The decision to move Dad into care, was a very difficult one. But Osborne House has eased us, as a family to realise it was the right thing for him. Seeing Dad settled, has been such a relief.
Thank you Bea, your kind words mean so much to the staff who work incredibly hard to make Osborne House so special.
Osborne House are an excellent team of caring, experienced and kind people. It is reassuring to know that my Dad is being well looked after by them with dignity and care. Their communication with us is good and their interaction and activities with residents is excellent.
My mother has been a resident of Osborne House for the last 10 years. The home consistently offers a service which is excellent in terms of the care offered to residents, opportunities to engage in personalised activities inside and offsite, and its support for relatives. Recently, the service has expanded to offer home care, an on-site cafe which is the hub for a number of support groups, while offering an excellent care service.
It is so difficult having to place one's loved one in residential care, but this home is truly welcoming and becomes part of the family. The carers are kind, compassionate and patient, even with the most challenging behaviours. They are reassuring when residents are frightened or upset, and provide plenty of activities and distractions to keep them engaged. The food is fresh and home cooked, and there is always a lovely cake on a resident's birthday. This home is beautifully decorated and maintained, and the new addition of a cafe downstairs, and the sun terrace above makes the most of the views over to south Wales. My father always loved Clevedon, and I am happy that he is living there in his last years. I highly recommend Osborne House for its excellent care of extremely vulnerable older people.
Thanks you Susie for your lovely words- I'm so glad you experience at Osborne House is such a positive one at such a challenging time.
Seeing how well he is doing, and how happy he is right now is so much more than I could ever have imagined and wished for.
Being able to see Dad taking part in activities and interacting with the staff is incredible, they have the hardest job in the world and always are so kind and lovely towards everyone no matter how hard.
I can't thank you all enough for being such wonderful, caring people and looking after my Dad in the most difficult of circumstances, as well answering any questions I have and keeping me informed if anything changes. Thank you.
Many thanks Louisa, it is so heart warming to hear how you feel about the staff at Osborne House.
The staff were not only highly professional and skilled in dementia care, but also incredibly warm and attentive. They took the time to understand my dad as a person-his routines, his history, and the little things that made him smile. It meant the world to us to see him treated not just as a resident, but as a valued individual.
Knowing that he spent his final months surrounded by such kindness and respect brings us comfort during a difficult time. We will always be grateful to Osborne House for the love and support they gave-not just to Dad, but to all of us. Thank you.
My most heartfelt thanks to you for your comments. The whole team have worked incredibly hard to create a home where everyone is valued and cared for as an individual. I'm so glad the environment the management and staff have created at Osborne House exceeded your expectations. Thank you again.
The manager and the team I can't thank you enough for how you looked after him.
You went way beyond what anyone could have reasonably expected .
Dementia is an awful disease that took our dad from us which sadly thousands of people have to go through .
As a family putting a loved one in a home " has a stigma to it and we all felt guilty we couldn't properly look after our dad but it was 100% the right decision from a safety and care position .
The team at Osborne House made my dads last months weeks and days way less painful by there kindness and thoughtfulness .
Going the extra mile and genuinely caring for him.
My dad thought the world of the staff at Osborne House which says everything.
It helped us through an incredibly sad time with the positive and personal approach everyone had until my dad sadly passed away recently .
Brilliant team
Amazing people doing an amazing job.
Thank you doesn't seem enough to reflect the words you have written- It is humbling to read how you, as a family, feel towards your dad's care. It really does mean everything to us.
Visited my grandmother in January, I live abroad so I can't see her as much as I'd like, but I was very happy and relieved that she is in such a wonderful environment, with super nice staff and being cared for ..
Thank you for leaving such lovely feedback- the staff will be delighted with your kind words.
I cannot praise too highly the care offered by Osborne House. In my opinion - as detailed below - it rates 5,stars in all areas. It is extremely well managed and the fact that in the many months my husband was in care there was continuity of staff all of whom were very positively involved with the wellbeing/care of the residents. Smiling faces abound and each resident is known and addressed by name. There is a genuine atmosphere of love of their residents at Osborne House.
Thank you so much for your incredibly kind words- it means the world to hear such positive feedback.
I can not recommend Osborne house enough. My stepdad watched rugby, sang, did the activities he enjoyed and was given the food he liked and great care. I found those caring for him super committed to doing their best and staff communication was really good. As relatives we were also cared for really well. We were so fortunate to find somewhere like this.
Thank you so much for your lovely words-so glad to hear of your positive experience at what can be a very difficult time. It means so much to the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Osborne House.
There are no upcoming events for Osborne House.
Awards / Recognitions (4)
- 26 Sep 2024Recipient: Osborne House
- 19 Oct 2023Recipient: Osborne House
- 14 Jan 2017Recipient: Osborne House
Accreditations
There are no accreditations posted yet for Osborne House.
Meet the Team (4)

I am an enthusiastic, self-motivated, reliable, person who looks at the glass being half full all the time. My true ambition is to make a difference and touch lives. Making sure people who have Dementia are treated with the highest respect. Making sure that residents have a sense of personal identity, and choose daily! Residents control all they do day to day. With a passion for Supporting staff to achieve their highest goals, Sky’s the limit!!

I have decided not to talk about my knowledge, experience and qualifications in care. Instead, who I am as a person as there is so much more to an individual than a qualification, same as someone living with dementia, they are so much more than a medical diagnosis. I am fun, honest and mostly passionate, I can promise that there will be no stone left unturned to ensure we are enabling someone we care for to feel love and happiness and live a life full of choice.

I am the Deputy Manager at Osborne House with over 12 years of experience in the care industry. I am a motivated individual with skills in managing patient care, coordinating, and collaborating with medical staff and our amazing care team here at Osborne. I am personally passionate about providing quality care and support for both residents and their families to help succeed in providing an enriched home-based care setting, putting our residents at the heart of everything we do.

Hi, my name is Becky and I provide administration support to both Worcester Lodge and Osborne House. Prior to this role, I have been an operations manager for a five-star retreat. Outside of work, my two children and Labrador puppy keep me busy!
Frequently Asked Questions about Osborne House
What types of Care is Osborne House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Osborne House have?
There are 30 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Osborne House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Osborne House to the centre of Clevedon?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Osborne House to verify any information. View our terms and conditions. Osborne House has an Enhanced Service -more info.